Dear Isabella, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN CHARLOTTE – UNIVERSITY regarding the nice staff. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Dear Delwyn,We are sorry to hear your recent experience at the RED ROOF INN CHARLOTTE – UNIVERSITY did not meet your expectations. We are utterly disappointed to learn that you encountered these distasteful situations during your recent visit. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback.Sincerely,OshaneRed Roof ManagementRediResponse Specialist

Hello Michael, Thank you for taking the time to tell us about your stay at the Red Roof Inn Charlotte - University. I am disappointed that your experience did not meet your full expectations, as you indicated that the renovation was rushed along with the other concern mentioned. Please accept our sincerest apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure that your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Dear Paul,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CHARLOTTE – UNIVERSITY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our staff to be professional, courteous and all the other positive features you highlighted. However, I sincerely apologize for the upkeep of the room. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear Paul,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CHARLOTTE – UNIVERSITY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the rooms to be clean, staff to be friendly and all the other positive features you highlighted. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hi Jonathan,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Charlotte - University. Please accept our most sincere apologies for the concerns you described regarding the room you were assigned. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof Management Rediresponse Specialist

Thank you for sharing your 5/5 rating with us, James. Our staff at the Red Roof Inn Charlotte - University was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Kianda. The staff and I at the Red Roof Inn Charlotte - University were disappointed to see your 1/5 score following your stay. You stated that the horrible customer service, the dirty tub and the other listed issues hindered your stay. The insight you provided us with is nowhere near the standard of our brand, so I was truly disappointed. I have certainly brought this to management’s attention in an effort to investigate your concerns and have them addressed. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Enas. The staff and I at the Red Roof Inn Charlotte - University were disappointed to see your 1/5 score following your stay. In order to understand what prompted your 1/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hi Israel,Thank you for taking the time to write a review of your stay at the Red Roof Inn Charlotte - University. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described. To uphold our high standards at RedRoof I’ve shared your encounter with management to ensure your satisfaction.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hi Broderick,Thank you for taking the time to write a review of your stay at the Red Roof Inn Charlotte - University. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Broderick, The staff at the Red Roof Inn Charlotte - University and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 4/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hey Dishan,Thank you for taking the time to complete our guest survey. We appreciate your 4/5 score and comments regarding your recent stay at the Red Roof Inn Charlotte - University. Red Roof goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Dear Dishan, We at the RED ROOF INN CHARLOTTE – UNIVERSITY are thrilled to have earned your perfect scoring of 5/5 in regard to your recent stay with us. You mentioned our front desk staff was nice. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Comments like yours are always an encouragement as we aim to improve on the quality of our guest experiences by providing exceptional services here at Red Roof. Thank you again for your kind words. The staff and I would love to provide you with another nice stay in the future. Sincerely, Red Roof Management

Hello Nindy, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Charlotte - University and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Dear Dishan, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN CHARLOTTE – UNIVERSITY. We appreciate your kind remark highlighting our cleanliness. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Red Roof Management

Dear Manaiya,Thank you for your review following your stay at Red Roof Inn Charlotte - University. It saddens us to read that your reservation was cancelled. It is our intention to have your confidence in our ability to prevent similar problems in the future.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Red Roof Management

Thank you for taking a moment to leave a review, Monqia. The staff and I at the Red Roof Inn Charlotte - University appreciate your 3/5 score following your stay. I am happy that you liked the convenience of our hotel and our pet friendliness. However, you stated that the bed was worn out, which saddens us. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

Dear Victor,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CHARLOTTE – UNIVERSITY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the maintenance and upkeep of the bathroom hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the futureSincerely, Red Roof Management

Hi Michael,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Charlotte - University. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Regards,OnielRedRoof ManagementRediresponse Specialist

Hello Reinaldo, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CHARLOTTE – UNIVERSITY and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello Jerrette, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CHARLOTTE – UNIVERSITY and I appreciate your 3/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Jerrette, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CHARLOTTE – UNIVERSITY and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Dear Lamonica,Thank you for taking the time to tell us about your experience at the RED ROOF INN CHARLOTTE – UNIVERSITY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the encounter you had with our staff and the other issues highlighted which hindered your stay. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

Dear Kendrick,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN CHARLOTTE – UNIVERSITY. It's great to hear that you found the room to be decent. However, I sincerely apologize for the odor you described. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Hello Amanda, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CHARLOTTE – UNIVERSITY and I appreciate your 5/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Micheal, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN CHARLOTTE – UNIVERSITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Dear Marquis,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Charlotte - University and I are saddened to see your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist

Thank you, James, for your recent review of your stay at the Red Roof Inn Charlotte - University. We are delighted to hear that our staff were professional, courteous, and helpful. At Red Roof, we always enjoy hearing about the lasting impression our staff left on our guests.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Dear Ilow,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CHARLOTTE – UNIVERSITY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the courteous, efficient staff, quiet location and clean room. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely, Red Roof Management

Hello Lillie, Thank you for taking a moment to complete our survey. At the Red Roof Inn Charlotte - University we strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Dear Lazaria,We are sorry to hear your recent experience at the RED ROOF INN CHARLOTTE – UNIVERSITY did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback at Red Roof. Sincerely,Red Roof Management

Dear Lewis,We are sorry to hear your recent experience at the RED ROOF INN CHARLOTTE – UNIVERSITY did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback at Red Roof. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hello Victor,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN CHARLOTTE – UNIVERSITY. We appreciate your 5/5 score. It's great to hear that your stay met your expectations. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels. I'm sorry to hear of the difficulties you had getting to us. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Hi Annie,Thank you for taking the time to write a review of your stay at the Red Roof Inn Charlotte - University. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof Management Rediresponse Specialist

Hi Victor,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Charlotte - University. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know that you found our hotel to be convenient. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist

Hi Gordon,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Charlotte - University. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. Please note that you feedbacks about our staff is appreciated and will be taken into consideration to improve the quality of our services.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof Management Rediresponse Specialist

Hi Carlos,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Charlotte - University. Please accept our most sincere apologies for any inconvenience during your stay. On your next visit at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist

Hi Christopher,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Charlotte - University. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read that you found our hotel to be unclean, our apologies for any inconvenience. Please note that your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Oniel Red Roof ManagementRediresponse Specialist

Dear Anthony,Thank you for taking the time to tell us about your experience at the RED ROOF INN CHARLOTTE – UNIVERSITY. It’s great to hear that you found our rooms to be spacious. On the other hand, I am sorry that your experience did not meet your full expectations. Please accept our sincerest apologies for what you described as uncleanliness among other concerns.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management RediResponse Specialist

Hello William,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Charlotte - University and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail Red Roof Management RediResponse Specialist

Hello William,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Charlotte - University. I'm pleased to see that your stay was clean. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Abigail Red Roof ManagementRediResponse Specialist

Dear Keumlan,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN CHARLOTTE –UNIVERSITY. It's great to see that we earned your 4/5 score. However, I sincerely apologize for the lack of cleanliness of the room. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist

Dear Kayla,I appreciate you sharing your feedback following your stay at the RED ROOF INN CHARLOTTE – UNIVERSITY. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the lack of cleanliness of the location and the other issues highlighted which hindered your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear Donna,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN CHARLOTTE –UNIVERSITY. It's great to see that we earned your 4/5 score. However, I sincerely apologize for the situation you mentioned regarding the air conditioner, the fridge and the other issues highlighted. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. I will be sharing your comments with the management team in an effort to have your concerns addressed. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist

Thank you for taking a moment to complete our survey, Kobi. Myself and the staff at the Red Roof Inn appreciate this perfect score following your stay. We aim to deliver a positive experience for all our guests and we’re happy that was achieved for you. We would love for you to consider adding comments to your survey in the future, to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests here at Red Roof. Thanks again, we do hope you will choose to stay with us again so we can have the opportunity to provide you with an even better experience. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist Red Roof Inn - Redroof

Hello Eunice,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CHARLOTTE – UNIVERSITY. It's disheartening to hear that your stay with us was less than ideal due to the indicated poor check-in, the issues with the door and amenities that weren't working. Please know that this isn't a level of service that Red Roof stand for and will take this into consideration so that we may improve our quality.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Recordo Rediresponse Specialist

Hello Deidre,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN CHARLOTTE – UNIVERSITY and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist