Erica, thank you for sharing your experience at Best Western Charleston. We're thrilled to hear that you appreciated the room and bathroom. Although our breakfast selection did not fully meet your expectations, it's wonderful to hear you took advantage of local eateries. We hope to welcome you back the next time your travels bring you to West Virginia.

Elizabeth, it's great to hear that you appreciated the nearby fun bar. It seems you noticed some improvements underway during your stay. We aim to ensure minimal disruption, although sometimes the process may affect certain services. We're glad to know you enjoyed our tidy rooms, and we look forward to hosting you even better next time once our enhancements are complete.

John, thank you for choosing Best Western Charleston. Your feedback regarding the variety in our morning meal offering is valued. We'll certainly reflect on it for further improvements. We'd love to welcome you back and present an enhanced stay experience.

Lisa, we're truly sorry to hear about the challenges you experienced during your stay, particularly your encounter with the elevator and the lukewarm water. It's regrettable you weren't able to enjoy our amenities fully due to these unforeseen circumstances. We understand the frustration when assistance felt delayed, and we're addressing this with our team. Further, the issues concerning food and drink supply are not typical and are being taken seriously. We're striving to provide an engaging stay, and your feedback will be used to ensure we're on the right track.

Thank you for sharing your feedback, James.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

Jeffrey, we're thrilled to learn you noted the congenial nature of our team members at Best Western Charleston and that you found your overall stay enjoyable. However, we regret any inconvenience you may have experienced with the bathroom utilities and the delay in warm water supply, your feedback is valuable in making necessary improvements. Despite these issues, we're glad that other aspects met your expectations. We aim to provide an even more comfortable and smooth experience for you on your next visit.

We appreciate the feedback, Richard.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.

James, it's regrettable to read about your experience. We recognize that waiting for the room and finding it not up to par can be frustrating. We want every guest to have clean, comfortable accommodations, so it's disappointing to hear that we missed the mark during your stay. However, we appreciate you pointed out our cleaning services promptly responded to your request. We continually strive to improve our guests' experiences and your feedback will be vital in this effort. Thank you, and we hope to do better if given another chance to serve you.

Daniel, thank you for choosing Best Western Charleston for your recent stay and leaving us a rating! We hope the experience met your expectations and would love to welcome you back for another visit. Your continued patronage is greatly appreciated.

Thank you for sharing, Courtney.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.

Zachary, we appreciate your feedback and are glad to hear that you found the property and your room satisfying. We regret the oversight with the initial room assignment, and any inconvenience the situation with the reservation may have caused. Our team assures that we are looking into this to prevent such mishaps in the future. We hope for an opportunity to serve you better next time.

Dwane, thank you for sharing your experience. It's regrettable to hear about the television issue during your stay. It's important to us that all our guest's needs are addressed promptly, and we apologize for any inconvenience caused. The situation you've outlined isn't a standard occurrence and your feedback will be utilized to enhance our processes. We hope you give us another chance to provide a better experience.

Meredith, it's heartening to note that your experience at Best Western Charleston (West Virginia) was generally positive. We're grateful for your patience with the elevators. As for the unexpected noise, we're genuinely sorry for the inconvenience. We're always striving to make each stay better than the last and we're eager to have you back to give you an even more satisfying experience.

Douglas, it's great to know that the location of Best Western Charleston worked well for you. We understand the convenience of being near the interstate. We look forward to accommodating you again in the future.

Sachel, thank you for sharing your experience at Best Western Charleston. We're thrilled to learn that you found the location and affordability satisfactory. We've noted your feedback about the level of cleanliness, and reassure you that our housekeeping colleagues are committed to maintaining high standards. Your satisfaction is important to us, and we hope to be at your service again. Safe travels!

Amanda, we're sorry to hear of the challenges you faced during your stay concerning the facilities, the neighborhood, and parking availability. We're always striving to improve guest experiences and have shared your feedback with the necessary team members. Your concerns are important to us and we appreciate you bringing them to our attention. We hope to have the opportunity to provide a better experience in the future.

Julie, thank you for taking the time to rate your recent stay. It appears your experience wasn't exceptional, and we certainly strive for such standards. If you could share more specifics about your visit, we can work towards ensuring a more satisfactory experience for you and future guests.

Rita, we appreciate you taking the time to share your feedback. It's great to hear you found our team members friendly. However, we're sorry to hear about your experience with our morning meal and coffee. We regularly review our food and beverage offerings, and your comments will certainly guide us in our efforts to improve. Your remarks regarding the upkeep of our hotel are also noted. Thank you once more for providing these insights.

Juliana, we're thrilled to hear that you enjoyed your stay at Best Western Charleston. It's great to hear that our team members' friendliness stood out and that you appreciated our breakfast. We look forward to welcoming you back on your next visit to West Virginia.

Amy, thank you for your Expedia review! We're thrilled to hear that you found the Best Western Charleston to be a pleasant hotel. We appreciate your feedback and look forward to welcoming you back on your next visit to West Virginia.

Michael, it's a delight to know you had an exceptional stay at Best Western Charleston. Thank you for choosing us and we look forward to creating more wonderful experiences for you in the future.

Shanna, we regret to hear that your stay didn't meet your expectations. It's concerning to learn about the cleanliness and maintenance issues you experienced during your stay. These points are significant to us, and we will make sure our team addresses them to elevate our standards. We hope you'll consider giving us another opportunity to serve you, assuring a far more enjoyable and improved experience.

We appreciate the feedback, Chelsea.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

Thank you for the 4-star rating, Kat!It's great your time at Best Western Charleston (West Virginia) was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

Christy, it's lovely to hear that you appreciated the cleanliness and the excellent shower at Best Western Charleston. We aim to meet our guests' expectations with our facilities. Looking forward to welcoming you back.

Casey, it's heartening to know that your stay at Best Western Charleston (West Virginia) was memorable. We appreciate the excellent rating! We aspire to provide a breathtaking experience for all our guests. Looking forward to your next visit!

Olivia, it's fantastic to hear that your stay at Best Western Charleston was enjoyable. Thank you for taking a moment to provide a rating. We cherish your support and look forward to welcoming you back in the future!

Thank you for taking the time to submit this feedback, Shaun.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

Barry Lee, it's wonderful to hear your comments about the Best Western Charleston's exceptional team members, spacious and well-equipped rooms, and the delectable breakfast options. It appears our dedication to guest satisfaction left a positive mark on your stay. We greatly appreciate your feedback and look forward to the opportunity to serve you again in the future.

Bill, we appreciate your input and understand that certain aspects of your stay didn't live up to your expectation. It's regrettable that you encountered issues with some facilities. Rest assured, we're working diligently to make improvements. Regarding the surroundings and parking area, we're continuously discussing measures to enhance the overall experience for our guests. We hope to have an opportunity to better serve you in the future.

Jose, thank you for sharing your succinct but telling review. We're delighted to know you had a wonderful time at Best Western Charleston. Your experience serving as an affirmation of the efforts we put in to ensuring every stay is great. We can't wait to welcome you back!

Lucia, we regret to hear about the issues you experienced with the in-room amenities and the noise disturbance during your stay. Your observations are important to us as they afford us the opportunity to enhance guest satisfaction. We're also disappointed to know you couldn't find anyone at the front desk during your checkout time. Please be assured that timely attention to guests' needs is atypical of our team members, and we will address this matter accordingly. Your feedback is greatly appreciated, and we hope to have the opportunity to completely meet your expectations in the future.

Dorthy, it warms our hearts to hear your stay at Best Western Charleston was excellent, as indicated by your rating. We are glad we could play a part in creating a wonderful experience for you. We would be delighted to have you back, and our team members are ready to welcome you on your next visit.

Greg, we appreciate your feedback.We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'd love to see you again in the future to share a more positive experience with you.

Patricia, we're thrilled to hear your stay at Best Western Charleston was exceptional. We always aim to provide uncompromising experiences at our hotel and it sounds like we hit the mark with your stay. We're looking forward to the opportunity to welcome you again in the future. Safe travels until we meet again!

Savanna, we're glad to learn your stay at Best Western Charleston was enjoyable, as indicated by your rating. We look forward to the opportunity to serve you again on your next visit to West Virginia.

Thank you for sharing your experience. It's wonderful to hear that you appreciated the excellent location of Best Western Charleston. Please accept our apologies for any inconveniences with the bathroom amenities, we always aim to provide the best for our guests. Your feedback regarding these minor issues has been noted and will be taken into consideration. We're glad that you found our hotel to be of great value and we hope to welcome you back soon.

Shaista, it's great to hear that you had a smooth overnight stay at Best Western Charleston. Even if it was brief, your satisfaction is our utmost priority. We're looking forward to welcoming you back for a longer stay, so you could also discover the nearby attractions. Safe travels!

We appreciate your feedback and are glad to hear our team members' friendliness and assistance stood out. It is unfortunate to note that some aspects of our hotel did not meet your expectations. Rest assured, we are always looking to improve and your feedback will be vital to that process. We hope to provide a better experience for you in the future.

Gina, it's wonderful to hear that you appreciated the convenient location of Best Western Charleston for your event at the Clay Center. It's always reassuring to know our team members provided you with the friendly service we strive for. We're grateful for your feedback and hope to welcome you back in the future.

Lynn, it sounds like you had a delightful stay at Best Western Charleston, especially noting the comfort of our bedding and cleanliness of the rooms. We appreciate your suggestions about the bathroom facilities and coffee facilities - always looking for ways to enhance our guest experience. Thank you for staying with us and sharing your feedback.

Eddie, we appreciate your feedback and sorry to hear about your experience. It's disheartening to learn about the issues you had with the elevators and your room door. Please know we're continuously making enhancements to improve our hotel and strive to deliver an excellent stay for our guests. Your feedback will serve as a guide for these ongoing improvements. We hope to have the opportunity to make a more positive impression in the future.

Bethany, thank you for taking the time to write about your stay. It's a delight to hear you found our team members at the Best Western Charleston both friendly and supportive. We're also glad you had a positive experience with your clean, pleasant room. Please do visit us again for another enjoyable experience.

Jeremy, thank you for choosing Best Western Charleston for your stay. We're pleased to hear that you found the room to be clean, modern, and convenient for your visits to downtown and other nearby attractions. It is delightful to know that your breakfast experience was positive and that the shower met your needs. We value your appreciation for our proactive communication to ensure your comfort. We're thrilled to hear your positive intention of returning and we are certainly looking forward to having you back.

Marilyn, thank you for rating your stay at Best Western Charleston (West Virginia) so highly. We're delighted to know we met your expectations and hope to have the pleasure of serving you again in the future.

Johnnia, it's wonderful to hear that you received exceptional service during your stay. Your observations regarding the hotel's overall condition and bathroom privacy have been noted. We're continually working to improve our guests' experiences and your feedback is highly valued. We trust you'll see some positive changes on your next visit.

Jesse, it's great to hear that your overall experience at the Best Western Charleston was positive. We acknowledge your comment about the elevator. Be assured, we're on top of maintaining all elements of our premises to assure our guests have a seamless stay. We hope to see you again on your next visit to Charleston.

Tyler, we regret to hear about your less than satisfactory experience in regards to the condition of the facilities. Rest assured, our team works hard to maintain quality and comfort for all our guests. We appreciate your feedback, as it will guide us in making improvements. We hope to have the chance to provide you with a more enjoyable stay in the future.

Ben, it's wonderful to hear that you found our team members at Best Western Charleston accommodating and our rooms to your liking. Thank you for sharing your experience and we hope to welcome you back on your next visit to West Virginia.

Antoin, it's disheartening to see your rating. We highly value your opinion and would appreciate it if you'd take the time to discuss your experience further. We are committed to resolving any issues you may have faced during your stay. Please, don't hesitate to reach out to us directly. Thank you.