"I enjoyed a week at Embassy suites, it was a perfect home for the annual art festival, Spoleto. All staff members were excellent, including valet, evening reception hosts and bartenders, housekeeping, and breakfast room staff, but Tristan really stands out. He was always there to greet me with a big smile and ask how we were, and what more he could do to make our visit memorable. He was so gracious at check in, and offered us an early check in that happened to be available. His recommendations were spot on - he knows where to find the good seafood. He has a big bright presence that lights up the floor. Thank you Embassy and THANK YOU TRISTAN 🌟! We will definitely return."