Premium Triple Room, 1 King Bed, Hot Tub

Reviews of Super 8 by Wyndham Chariton

2 out of 5
Super 8 by Wyndham Chariton
169 E Grace Ave, Chariton, IA

Reviews

8.4

Very good

Rating 10 - Excellent. 51 out of 125 reviews" "
Rating 8 - Good. 51 out of 125 reviews" "
Rating 6 - Okay. 14 out of 125 reviews" "
Rating 4 - Poor. 5 out of 125 reviews" "
Rating 2 - Terrible. 4 out of 125 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Leroy

Travelled with partner
Liked: Property conditions & facilities
Limited dining around the area. The motel was just okay, nothing major.
Stayed 1 night in Apr 2024
Response from Becky, GM on 29 Apr 2024
Hello Leroy, thank you for the good score . We appreciate you taking the time to write a review. Please keep choosing to stay with us big changes are going to be happening in time for the New Year! So I think you will be impressed!Sincerely, GM

10/10 Excellent

Cheree, Arcadia

Liked: Cleanliness
Disliked: Property conditions & facilities
It was okay
Stayed 1 night in Apr 2024
Response from Julie on 25 Apr 2024
Cheree,Thank you for taking the time to leave us a review. Your opinion is important to us and we appreciate your feedback. We are pleased your stay with us was pleasant one and look forward to serving you again should the need arise.Have a Great Day!Julie Front Desk Associate

10/10 Excellent

April

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location and affordable prices
Stayed 1 night in Apr 2024
Response from Shelby Johnson on 24 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mike

Travelled with family
Very surprised at the quality and real value for the price I’ll stay again for sure
Stayed 1 night in Apr 2024
Response from Shelby Johnson on 24 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Super clean, comfortable and the best shower ever!!
Stayed 1 night in Apr 2024
Response from Kaitie, Front Desk on 15 Apr 2024
Kimberly, Thank you so much for the positive rate and review! We appreciate it so much! We can't wait to have you back again!

10/10 Excellent

Cheree, Arcadia

Stayed 1 night in Apr 2024
Response from General Manager on 5 May 2024
Hello Cheree, thank you for the great review, we really do appreciate it. Hope we see you again soon, please have a great week!

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
For a small town this was a big plus! Nice accommodations, friendly staff and reasonable price. I would definitely stay again.
Stayed 1 night in Apr 2024
Response from Kaitie, Front Desk on 11 Apr 2024
Tracy, Thank you so much for the positive rate and review! We are so glad you had a great stay! And thank you for staying with us! We can't wait to have you back!

10/10 Excellent

S.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to my job
Stayed 1 night in Mar 2024
Response from Shelby on 24 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Beds are like sleeping on bricks !
Stayed 5 nights in Jan 2024
Response from Kaitie, Front Desk on 27 Jan 2024
Hi Joshua, Thank you for taking the time to leave a review of your recent stay at our hotel. I am sorry to hear that you found our beds to be uncomfortable. We strive to provide our guests with the best possible experience, and I will be sure to pass on your feedback to our housekeeping and maintenance team. I hope that you will consider staying with us again in the future and that we will have the opportunity to provide you with a more comfortable stay.

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hair dryer was broken, figuring out shower was challenging
Stayed 1 night in Nov 2023
Response from Kaitie, Front Desk on 7 Nov 2023
Hi Mary, We would like to apologize for the inconvenience you experienced during your stay. We understand that the hair dryer in your room was not working and that you had trouble using the shower faucet.We have already taken steps to ensure that the hair dryer is repaired as soon as possible. We have also replaced the missing stickers in the showers that show how to use the faucet.We hope that you will accept our sincere apologies for these inconveniences. We value your business and hope that you will choose to stay with us again in the future.

8/10 Good

Brandon, Hannibal

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I was able to check in early. I didn't like the vending machine and soda machine being out of order. Also, when the air conditioner was set on high, it has an extremely loud rattling sound. This was the second time I stayed at this location in the past month. The air conditioner in my first room didn't sound abnormal.
Stayed 2 nights in Oct 2023
Response from Kaitie, Front Desk on 30 Oct 2023
Hey Brandon, Thank you for your rate and review! We appreciate you taking the time to share your experience with us. We're glad we were able to check you in early and that you enjoyed your stay overall.We apologize that the vending machines were not working during your visit. We have since fixed the issue and they are now operational.Thank you for bringing the A/C unit issue to our attention. We have already taken steps to fix the problem and we will be sure to monitor it closely in the future. We hope you will consider staying with us again soon!

8/10 Good

Jennie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Oct 2023
Response from Kaitie, Front Desk on 27 Oct 2023
Jennie, thank you so much for the positive rate and review! We are glad you had a great stay with us! And we hope to have you back!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Kaitie, Front Desk on 6 Oct 2023
David, Thank you so much for the positive rate! We truly appreciate it! And thank you for choosing Super 8!

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good for what it is
We were in town for homecoming and a class reunion. The breakfast was good - plentiful with lots of options, the room was pretty clean and fairly soundproof. The bathroom was also pretty clean and the shower had great water pressure. The towels were small but nice. This isn’t a 4 star hotel and you shouldn’t expect that, but it is good for what it is.
Stayed 3 nights in Sep 2023
Response from Kaitie, Front Desk on 18 Sept 2023
Amanda, Thank you for your wonderful review of our hotel! We are so happy to hear that you enjoyed your stay. Your feedback helps us to improve our service.We hope you will visit us again soon!

10/10 Excellent

Donald

Stayed 1 night in Sep 2023
Response from Kaitie, Front Desk on 18 Sept 2023
Thanks for the 10/10 rate Donald! You're the best!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel
Nice little hotel. Will be staying again.
Stayed 2 nights in Sep 2023
Response from Julie Front Desk Clerk on 16 Sept 2023
We appreciate you taking the time to leave your positive review. We are glad you enjoyed your stay and look forward to serving you again in the future.Thank You for choosing Super 8 Chariton!

6/10 Okay

Michele

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Kaitie, Front Desk on 7 Sept 2023
Thank you Michele! We are glad you enjoyed your stay with us.

10/10 Excellent

Kaylina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Booked online check in was great and easy the staff were very nice. Was able to get filtered water out of a machine in the lobby. Room was very nice and clean. Only downfall I could say would be only having one wash cloth for two people but other than that very clean room would stay here again while visiting friends
Stayed 1 night in Jul 2023
Response from Becky (GM) on 31 Jul 2023
Hello Kaylina,We are so pleased that you enjoyed your stay with us ! We look forward to hosting you again in the future! Have blessed day!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit to Chariton
It had been a long time since I stayed at a Super 8, I was pleased with the positive change in appearance and cleanliness. I will definitely stay again in the future as I visit family.
Stayed 2 nights in Jul 2023
Response from Julie on 8 Jul 2023
We are glad you were pleased with your stay!Thank You for your positive review.We look forward to serving you in the future!

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stay here every year and always very nice and clean.
Stayed 2 nights in May 2023
Response from Kaitie, Guest Operations Manager on 30 May 2023
Robert, We are so glad to have you back every year! And thank you for the kind rate and review!

8/10 Good

Jesse

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Kaitie, Guest Operations Manager on 30 May 2023
Thank you so much for the positive rate Jesse! We truly appreciate it. We hope to see you back soon!

2/10 Terrible

Kristen

Stayed 1 night in May 2023
Response from Pritesh, Owner on 24 May 2023
Hi Kristen, Thanks for the review and sorry we weren't able to meet your needs. We sincerely appreciate the opportunity to address guest concerns before they check-out. Hope we get another chance to host you soon, safe travels until then!

10/10 Excellent

Peter and Phuong

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel delivered well on providing a positive experience.
Stayed 1 night in May 2023
Response from Manager on 14 May 2023
Hello Peter and Phuong, Thank you for the GREAT review we appreciate it!

8/10 Good

Bradley

Stayed 1 night in Apr 2023
Response from Hotel Manager on 2 May 2023
Thank you for the positive rate and review Bradley! We appreciate it so much! And we hope to see you back soon!

10/10 Excellent

debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Easy to get to. Very friendly and accommodating staff.
Stayed 2 nights in Apr 2023
Response from Manager on 23 Apr 2023
Hello Debra, thank you so much for the great review we appreciate it ! We strive for excellence here at Super 8 by Wyndham Chariton Hotel! We hope to see you back here soon!

4/10 Poor

Amber

Travelled with partner
Disliked: Staff & service, amenities
Breakfast was AWFUL. Very few options and what was there was cold (and I went to breakfast at 615. It opened at 6). Room had peeling paint and cracks in the walls. Staff was extremely rude at check in.
Stayed 1 night in Apr 2023
Response from Management on 24 Apr 2023
Hello Amber, We are so sorry that you was not treated with a warm welcome at check in! Rest assured we will be addressing these issues with our staff please let us know how we can make this up to you at email address! Have a wonderful day!

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet
Stayed 1 night in Mar 2023
Response from BS on 24 Mar 2023
Dear Kenneth, Thank you so much for the wonderful review! We work hard to keep our hotel looking sparkling clean for our guests and you noticed that we appreciate it! Super 8 looks forward to hosting you in the future! Sincerely Super 8 Operations Manager

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
its an older property but clean and kept well
Stayed 3 nights in Mar 2023
Response from Brittany on 9 Mar 2023
Thank you Elizabeth! We appreciate your review and do our absolute best to make our guests as happy as we possibly can. We're thrilled that you had a great stay and hope we can host you again soon! Until then, safe travels!

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, no surprises
Response from Kaitie, Guest Relations Manager on 5 Dec 2022
Thank you for the positive rate and review David! We appreciate it so much! And we hope to see you back.

8/10 Good

Hope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Kaitie, Front Desk on 26 Oct 2022
Hope, Thank you so much for the positive rate! We truly appreciate it! And hope to see you again soon! Until then, safe travels!

8/10 Good

Cassie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Older hotel. Clean. Staff friendly. Staff was new I think and needed a bit more training.
Stayed 1 night in Oct 2022
Response from Kaitie, Front Desk on 24 Oct 2022
Thank you for the kind rate and review Cassie! We do have a few new members that just recently joined our awesome team. Thank you for staying with us and we hope to see you again soon!

10/10 Excellent

Roy

Stayed 1 night in Oct 2022
Response from Katharine- General Manager on 19 Oct 2022
Thank you so much Roy! We are glad you had a great stay and hope we get a chance to host you again soon!

8/10 Good

Cheryl

Stayed 2 nights in Sep 2022
Response from Brittany on 9 Mar 2023
Hi Cheryl, we appreciate your review! Please feel free to email us at hello@hotelpommier.com to let us know what we can do differently to earn a 5-star review next time. We hope to have the opportunity to host for you again in the future!

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room where beautiful. Staff was friendly
Stayed 1 night in Sep 2022
Response from Kaitie, Front Desk on 30 Sept 2022
So glad you are having a great stay! Thank you so much for the kind review Barbara!

2/10 Terrible

James

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Someone used their key card to attempt to enter our room after midnight when the hotel staff had gone home. We got out of there as soon as we could.
Stayed 1 night in Sep 2022
Response from OM on 11 Sept 2022
I first want to send you my deepest apologies for this mishap! I can imagine that it was very frightening experience!. Although, there is no excuse for that type of invasion of our privacy, I would like to say that my new desk clerk feels horrible, and is taking this mistake as a learning tool and a reminder to pay attention! Thanks for bringing this to our attention! There is always a desk clerk on site at all time she was probably doing a patrol of the hotels parking lot so sorry that you two missed each other if you would have dial 0 from hotels' phone it rings to a phone always carried by desk clerks! Again thank for staying with us and hopefully will give us another chance. Sincerely, Staff

10/10 Excellent

Julie

Stayed 1 night in Sep 2022
Response from Fd on 11 Sept 2022
Hello, we are so glad you had a great experience with us. Thank you for your feedback! We hope to see you again.

8/10 Good

Pam

Stayed 1 night in Aug 2022
Response from Becky on 28 Aug 2022
Thank you for the awesome ratings! We appreciate you taking the time to review your stay with us , and look forward to your next stay at our hotel! Sincerely your Super 8 Staff

10/10 Excellent

Scott, Columbia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, staff was very friendly.
Stayed 1 night in Aug 2022
Response from Kaitie, Front Desk on 26 Aug 2022
Scott, Thank you so much for the 5/5 rate! We truly appreciate it! We work very hard to make sure our hotel is nice and clean and that our staff is friendly and welcoming! We are so glad your stay went as expected and we hope to see you back soon!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This room at 1 time must have been a smoking room as it smelled of smoke. I had to spray some Lavender spray I carry with me, other than that the bed was very comfortable and the room was clean.
Stayed 1 night in Aug 2022
Response from Kaitie, Front Desk on 23 Aug 2022
Elizabeth, I'd like to thank you for choosing to stay with us! We are so glad you had a great stay! And we hope to see you again soon!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a joke!
I rented the jacuzzi suite for my newly married son and daughter in law for their wedding night. When I got there to check them in, our room had been given away to another couple, the clerk was cussing and pounding on the desk , complaining about her coworkers and actually gave the name of the people that stayed in the room we had booked. So unprofessional and unorganized. Won’t stay there again.
Stayed 1 night in Aug 2022
Response from Kaitie H, Front Desk on 14 Oct 2022
We would like to apologize for the unsatisfactory stay. This behavior you speak of is unacceptable and will be addressed immediately. We do not tolerate it and are applauded by this review. I hope you will give you us another chance to prove to you that we are not like that on a daily basis. Again, we sincerely apologize.

10/10 Excellent

Heather

Stayed 1 night in Jul 2022
Response from Brittany on 9 Mar 2023
Heather, thank you so much for the 5-star review! We greatly appreciate your business and hope to have the opportunity to host for you again in the future!

8/10 Good

Kirk

Stayed 1 night in Jul 2022
Response from Kaitie, Front Desk on 19 Jul 2022
Thank you Kirk for the positive rate! We appreciate it!

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Katharine - General Manager on 6 Jul 2022
Hi Michael. I am so glad you had a wonderful stay with us. We hope to see you again soon!

8/10 Good

Christi

Travelled with family, Business traveller, Travelled with pets
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2022
Response from Kaitie, Front Desk on 20 Jun 2022
Christi, Thank you very much for the positive rate! We truly appreciate it! And hope to see you back soon!

10/10 Excellent

Charles

Liked: Staff & service, amenities, property conditions & facilities
Can't believe the water pressure in the shower. Great
Stayed 4 nights in May 2022
Response from Kaitie, Front Desk on 10 Jun 2022
We are glad you like the new showers! and also glad you had a great stay here with us! We appreciate it!

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was excellent, quite, very clean and wonderful staff. My Husband and I would highly recommend this Hotel.
Stayed 1 night in Mar 2022
Response from Kaitie, Front Desk on 1 Apr 2022
Kim, thank you so much for choosing our hotel to stay at. and thank you for the positive rate and review! We are so thrilled to hear how great your stay went and how awesome our staff was for you. If you guys ever come back to town we will be glad to have you back! Again thank you so much for taking the time to leave us such a great rate and review!! (:

8/10 Good

Dan

Stayed 1 night in Mar 2022
Response from Kaitie, Front Desk on 1 Apr 2022
Thank you so much for the positive rate Dan. We are glad you had a good stay with us. We really do appreciate your business and hopefully we see you again soon!

8/10 Good

Cheryl

Stayed 1 night in Mar 2022
Response from Kaitie, Front Desk on 29 Aug 2022
Cheryl thank you so much for the positive rate! We truly appreciate it! And thank you for choosing to stay with us! We hope to see you back soon! Until then, safe travels!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leisure
It was clean, staff was helpful. It’s an older hotel. Would stay here again.
Stayed 2 nights in Feb 2022
Response from Kaitie, Front Desk on 28 Feb 2022
Thank you so much for the positive rate and review! We are glad you had a good stay! Can't wait to have you back!

8/10 Good

Kathryn

Stayed 1 night in Feb 2022
Response from Kaitie, Front Desk on 26 Feb 2022
Thank you so much for the positive rate Kathryn! We are so glad you had a good stay here with us at the Super 8 in Chariton, IA. We hope to see you again soon, Until then safe travels!