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The property is exactly as lackadaisically maintained as I expected for the price. The lock on the back door to the hotel was broken (i.e. unlocked) for my entire stay. The ice machine was not functional. The staff were not particularly well-trained; check-in took many minutes despite my having paid for the whole stay in advance. The fixtures were ancient. The wi-fi was actually surprisingly good, and the room was clean enough.
Daniel
Stayed 2 nights in Apr 2024
2/10 Terrible
Krzysztof
31 Mar 2024
The property should not be open at all.
Krzysztof
Stayed 4 nights in Mar 2024
Response from Manager on 1 Apr 2024
Hello Krzysztof,We value your feedback and apologize for any inconvenience caused. We take all comments seriously and will address them appropriately. Please reach out to our management team directly to further discuss your concerns. Your satisfaction is important to us.
2/10 Terrible
Keira
7 Mar 2024
Keira
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Keira,We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact us directly with any specific feedback so we can improve our services for future guests.
The price was great, worked out great for us. May need a little upgrading
Audrey
Stayed 1 night in Mar 2024
Response from Manager on 9 Mar 2024
Hello Audrey,We appreciate your feedback on our pricing and will consider it for future improvements. Thank you for staying with us and we hope to welcome you back soon.
8/10 Good
Shylloh
Travelled with partner
4 Mar 2024
Liked: Cleanliness, staff & service, amenities
Good for the price, friendly staff
Shylloh
Stayed 2 nights in Mar 2024
Response from Manager on 6 Mar 2024
Hello Shylloh,We're glad to hear you found our staff friendly during your stay. Your feedback is valuable to us as we continue to improve our services for all our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
Trash (bagged up) stacked by the back door.
Not taken to the dumpster across the parking lot..
Curtis
Stayed 2 nights in Feb 2024
Response from Manager on 5 Mar 2024
Hello Curtis, We apologize for any inconvenience caused by the oversight you experienced. Please feel free to reach out to our management team directly to address this matter further. Thank you for sharing your feedback with us.
8/10 Good
Mark
Travelled with group
29 Feb 2024
Room was run down
Lobby and guest areas were newer
Not much for breakfast
Mark
Stayed 1 night in Feb 2024
Response from Manager on 2 Mar 2024
Hello Mark, We appreciate your feedback on our accommodation and amenities. Our team continues to make improvements to enhance the guest experience. If you have any further comments or suggestions, please feel free to share them with our management team.
10/10 Excellent
Hassan
7 Feb 2024
Hassan
Stayed 2 nights in Feb 2024
Response from Manager on 22 Mar 2024
Hello Hassan,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
10/10 Excellent
Marvin
6 Feb 2024
Marvin
Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello Marvin,We are thrilled to hear that you had a wonderful stay with us! Please do not hesitate to reach out if there is anything we can do to make your next visit even more enjoyable. We look forward to welcoming you back soon!
Hello Gail,Thank you for choosing our hotel! We are glad to know that you found our prices reasonable during your stay. If there is anything else we can assist you with, please feel free to reach out to us. We appreciate your feedback and hope to welcome you back in the future.
It was dark, rainy, and foggy when we arrived, so checking the outside was impossible.
The inside was dated, but very clean. Our room was very clean.
Great place to stay.
Sandra
Stayed 1 night in Jan 2024
Response from Manager on 26 Jan 2024
Hello Sandra,Thank you for choosing to stay with us and for taking the time to share your experience. We appreciate your kind words about our cleanliness. We strive to maintain a high standard throughout our property. We hope you had a comfortable stay and we look forward to welcoming you back in the future.
6/10 Okay
William
25 Jan 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Property was old and worn. What was there was reasonably clean, but limited. Breakfast was well served and supplied.
William
Stayed 1 night in Jan 2024
Response from Manager on 26 Jan 2024
Hello William,Thank you for taking the time to share your feedback with us. We appreciate your comments about the cleanliness and breakfast offerings. We continually strive to maintain our property to the highest standard possible. We hope you had a pleasant stay overall and we look forward to welcoming you back in the future.
Hello Greatest,Thank you for taking the time to share your feedback with us. We are glad to hear that you found our hotel to be nice. If there is anything specific you would like to mention or any suggestions for improvement, please feel free to reach out to our management team. We appreciate your support and hope to welcome you back in the future.
10/10 Excellent
Viktor
16 Jan 2024
Viktor
Stayed 1 night in Jan 2024
Response from Manager on 8 Feb 2024
Hello Viktor,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.
Hello James,Thank you for choosing our hotel for your stay! We are glad that you had a positive experience with us. If there is anything else we can do for you, please let us know. We look forward to welcoming you back in the future.
Rusty ceiling tile supports in inner hallway just before elevators. No hot breakfast food except waffles. Mostly quiet in early am. Lots of parking as pretty empty mid week. Handicapped room nice, plugs/ chargers on beside table. Area appeared safe.
Donna
Stayed 1 night in Jan 2024
Response from Manager on 9 Jan 2024
Hello Donna,Thank you for taking the time to share your feedback with us. We appreciate your comments regarding the ceiling tiles and hot breakfast options. We're glad to hear that you found our handicapped room and the amenities provided to be convenient. We strive to provide a safe and comfortable environment for all our guests. We appreciate your visit and hope to welcome you back in the future.
2/10 Terrible
Rose
3 Jan 2024
Rose
Stayed 1 night in Dec 2023
Response from Manager on 10 Jan 2024
Hello Rose, We apologize for any inconvenience you experienced during your stay. We value your feedback and would appreciate it if you could reach out to us directly, so we can address any concerns you may have had. We strive to provide a positive experience for all our guests and hope you will give us another opportunity to exceed your expectations in the future.
BED BUGS! BED BUGS! BED BUGS! At first glance, the hotel was nice, low cost, and service was decent. We informed the front desk of the bed bug problem, there didn't seem to be much concern with regard to the issue.
Allyson
Stayed 1 night in Dec 2023
Response from Manager on 8 Jan 2024
Hello Allyson, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Super nice room, we got a king bed with everything we would need for only about 75 bucks for one night. Definitely would stay here again if we're passing through and need a spot for the night.
Verified traveller
Stayed 1 night in Dec 2023
Response from Manager on 30 Dec 2023
Dear Guest,Thank you for choosing our hotel for your recent stay. We're thrilled to hear that you enjoyed our well-equipped room and found our pricing to be reasonable. We appreciate your positive feedback and look forward to welcoming you back in the future if you're ever passing through again.
Hello Carol,Thank you for choosing our hotel for your stay. We appreciate your positive rating and are glad that you had a satisfactory experience. If you have any further feedback or suggestions, please feel free to reach out to us directly. We hope to welcome you back in the future for an even better stay.
Hello JENNIFER,We are delighted to hear that you had an exceptional stay with us! We strive to provide the best experience for our guests and we are thrilled that we were able to meet your expectations. We hope to have the pleasure of welcoming you back in the future.
Property seemed clean and due to the holiday limited breakfast which I understand. The room cards a readers were a bit finicky. Eventually had to get a third key.
Nancy V
Stayed 1 night in Dec 2023
Response from Manager on 29 Dec 2023
Hello Nancy V,Thank you for staying with us during the holiday. We appreciate your understanding regarding the limited breakfast options. We apologize for the inconvenience you experienced with the room cards and understand how frustrating that can be. We will address this issue with our team to ensure it doesn't happen again in the future.
Hello Lance,Thank you for choosing our hotel for your stay. We appreciate your feedback and are pleased to hear that you found our hotel to be a great value. We strive to provide excellent service and a comfortable experience for our guests. We hope to welcome you back in the future.
Great hotel for the price. Stayed one night en route to final destination. Room was vey clean, comfy beds and pillows. A/C heating unit was new, quiet, and worked perfectly. Hot shower, no issues. Decent continental breakfast and good coffee. Check in Staff was exceptionally friendly.
Amy
Stayed 1 night in Dec 2023
Response from Manager on 24 Dec 2023
Hello Amy,Thank you for taking the time to share your positive review of our hotel. We're glad to hear that you found the room clean and comfortable, and that the A/C heating unit worked well for you. It's also great to know that you enjoyed the hot shower and the decent continental breakfast with good coffee. We appreciate your kind words about our friendly check-in staff. We hope to welcome you back in the future for another pleasant stay.
Overall a good stay. Very nice staff. Bed sagged in middle may need new ones soon
Kathy A
Stayed 3 nights in Dec 2023
Response from Manager on 23 Dec 2023
Hello Kathy A,Thank you for your feedback on your recent stay. We appreciate your kind words about our staff. We will definitely look into the issue you experienced with the bed. It's important to us that our guests have a comfortable stay.
10/10 Excellent
Mobolaji
18 Dec 2023
It’s so clean homely
Mobolaji
Stayed 2 nights in Dec 2023
Response from Manager on 21 Dec 2023
Hello Mobolaji,We are delighted to hear that you found our hotel to be clean and inviting during your stay. Creating a comfortable and homely atmosphere for our guests is a priority for us, and we are thrilled that we succeeded in making you feel at home. Thank you for taking the time to share your positive experience.
8/10 Good
Curtis
18 Dec 2023
Curtis
Stayed 1 night in Dec 2023
Response from Manager on 8 Jan 2024
Hello Curtis, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
One of the front desk girls was complaining that guests aren’t smart enough to figure out how to use and navigate rooms like the suites. This was the second time we’ve stayed and had the same room. And gave did the same time last time.
Cynthia
Stayed 1 night in Dec 2023
Response from Manager on 21 Dec 2023
Hello Cynthia, Thank you for sharing your feedback with us. We appreciate your continued patronage at our hotel. We apologize if the experience did not meet your expectations. We are committed to ensuring that our staff provides exceptional service to our valued guests, and we will address your concerns internally. We look forward to welcoming you back and exceeding your expectations on your next visit.
8/10 Good
James
15 Dec 2023
James
Stayed 1 night in Dec 2023
Response from Manager on 6 Jan 2024
Hello James,Thank you for choosing our hotel for your stay! We appreciate your positive rating and are glad to hear that you had a pleasant experience. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another great stay!
Nice comfortable room, easy self parking, a coffee maker and a one-click wi-fi.
Bruce
Stayed 3 nights in Dec 2023
Response from Manager on 15 Dec 2023
Hello Bruce,Thank you for your positive feedback! We're delighted to hear that you found our room comfortable and enjoyed the convenience of our self-parking. It's great to know that our amenities, such as the coffee maker and one-click Wi-Fi, met your expectations. We appreciate your review and hope to welcome you back soon for another enjoyable stay.
Hello Genaro,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a fantastic experience with us. We truly appreciate your support and hope to welcome you back soon for another amazing stay.
Room was fine, clean, shower was good. Heater was noisy.
Internet was terrible- slow and crashed repeatedly. Called the front desk more than once to see about getting the master box reset to no avail. Put off my task to the next hotel. Was not a lot of choice for breakfast, basically cold stuff and make a waffle... all starches.
KERMIT Van
Stayed 1 night in Dec 2023
Response from Manager on 10 Dec 2023
Hello KERMIT Van,Thank you for choosing our hotel for your stay. We are glad to hear that you found the room clean and the shower satisfactory. We apologize for any inconvenience caused by the noisy heater and the slow internet. We appreciate your feedback regarding the breakfast options and will take it into consideration for future improvements. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience.
Good value. Beds comfortable. Everything in good condition for a 2 star hotel. Breakfast was nothing special.
Carolyn
Stayed 1 night in Nov 2023
Response from Manager on 2 Dec 2023
Hello Carolyn,Thank you for choosing our hotel for your recent stay. We're glad you found our beds comfortable and appreciated the overall condition of our property. While our breakfast may not have exceeded your expectations, we appreciate your feedback. We strive to continuously improve our offerings and will take your comments into consideration. We hope to welcome you back in the future for an even better experience.
Hello Michael,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was great, and we hope to have the pleasure of hosting you again soon.
Hello Bre,Thank you for taking the time to share your feedback! We're delighted to hear that you found our hotel to be a good place. We strive to provide a positive experience for all our guests and we appreciate your kind words. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.
This was a lovely stay. Clean, quiet, good night of rest.
Toni
Stayed 1 night in Sep 2023
Response from Manager on 25 Nov 2023
Hello Toni,Thank you for your positive feedback! We're glad to hear that you enjoyed a peaceful and comfortable stay with us. Your satisfaction is our top priority, and we hope to welcome you back again in the future for another wonderful experience.
Hello Ronald,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. Your satisfaction is our top priority, and we are grateful for your positive rating. Please don't hesitate to reach out if there is anything else we can assist you with. We look forward to welcoming you back in the future.
4/10 Poor
Kevin
21 Nov 2023
Kevin
Stayed 1 night in Nov 2023
Response from Manager on 13 Dec 2023
Hello Kevin, We're sorry to hear that your stay didn't meet your expectations. We encourage you to reach out to our hotel directly so we can address any concerns you may have had. We value your feedback and want to ensure all our guests have a positive experience with us.
Hello Genaro,Thank you for your positive feedback on the cleanliness of our hotel and our exceptional staff. We truly appreciate your kind words and hope to welcome you back in the future for another enjoyable stay.
Great locations couldn't ask for mote, id stay again
Cheryl
Stayed 1 night in Nov 2023
Response from Manager on 21 Nov 2023
Hello Cheryl,Thank you for choosing our hotel for your recent stay. We're delighted to hear that you enjoyed our great location. We look forward to welcoming you back on your next visit.
Hello robert,Thank you for leaving a 5-star review of our hotel! We appreciate your kind rating and are delighted to know that you had a wonderful stay with us. We strive to provide exceptional service and a comfortable experience for all our guests. We hope to welcome you back soon for another outstanding stay.
8/10 Good
Sandra
15 Nov 2023
Liked: Cleanliness, staff & service
Sandra
Stayed 1 night in Nov 2023
Response from Manager on 18 Nov 2023
Hello Sandra,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and apologize for any inconveniences you may have experienced. We strive to provide a comfortable stay for all our guests and regret that we fell short in some areas. We value your input and will use it to improve our services. Please reach out to our management team for any further assistance or concerns you may have. We hope to have another opportunity to welcome you back in the future.
8/10 Good
Sue
Travelled with partner
15 Nov 2023
Liked: Cleanliness, staff & service
this is a decent place. old, but clean
Sue
Stayed 1 night in Nov 2023
Response from Manager on 16 Nov 2023
Hello Sue,Thank you for choosing our hotel during your recent visit. We appreciate your feedback regarding the cleanliness of our establishment. We value your comments and hope to welcome you back for another stay in the future.
Real fast to check in. Guy at front desk was super nice.
Paulina
Stayed 1 night in Nov 2023
Response from Manager on 16 Nov 2023
Hello Paulina,Thank you for taking the time to share your positive experience with our fast check-in process and friendly front desk staff. We appreciate your kind words and hope to welcome you back in the future for another enjoyable stay.
Some of the clerks were a bit surly. It was very very basic; not that we were expecting the Ritz, but price was incredibly high ($400 per night!)
Therese
Stayed 3 nights in Nov 2023
Response from Manager on 15 Nov 2023
Hello Therese, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced with our staff. We appreciate your understanding that our pricing is based on market demand and various factors. If you have any further concerns, we encourage you to reach out to our management team directly.
8/10 Good
David
13 Nov 2023
David
Stayed 1 night in Nov 2023
Response from Manager on 17 Nov 2023
Hello David,Thank you for sharing your feedback with us. We are glad to hear that you received pleasant service during your stay at our hotel. We appreciate your kind rating and hope to welcome you back again in the future for another enjoyable experience.