Suite, 1 King Bed, Non Smoking | View from room

Reviews of Hampton Inn Cedar Falls Downtown

2.5 out of 5
Hampton Inn Cedar Falls Downtown
101 West 1st Street, Cedar Falls, IA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 282 out of 419 reviews" "
Rating 8 - Good. 82 out of 419 reviews" "
Rating 6 - Okay. 27 out of 419 reviews" "
Rating 4 - Poor. 16 out of 419 reviews" "
Rating 2 - Terrible. 12 out of 419 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Besim

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean but didn't like to have a hidden parrking fee at check in.
Stayed 1 night in May 2024

10/10 Excellent

Teresa

Very nice place!
Stayed 1 night in May 2024

10/10 Excellent

Mary Kay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the shopping and dining options on Main St.
Stayed 1 night in Apr 2024
Response from Cherrie on 22 Apr 2024
Dear Mary Kay,Thank you so much for taking the time to leave us your feedback in regard to your recent stay. We're happy to hear you had a great experience and enjoyed our downtown location. We appreciate the positive feedback and rating. We look forward to having you back again as our guest.

8/10 Good

Carla-Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, clean and close to the main strip.
Stayed 2 nights in Apr 2024
Response from Cherrie on 16 Apr 2024
Dear Carla-Marie,Thank you for your recent stay with us and for taking the time to leave us a review. We truly appreciate your feedback and the great rating. We're glad your accommodations were satisfactory, and you had an enjoyable stay. We look forward to seeing you again.

10/10 Excellent

Staci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location if you want to walk downtown.
Stayed 1 night in Apr 2024
Response from Cherrie on 16 Apr 2024
Dear Staci,Thank you for your feedback, we appreciate it along with the excellent rating. We glad you enjoyed your stay with us and were able to check out our downtown area. Thank you for choosing our hotel. We look forward to welcoming you back to the hotel upon your next visit.

10/10 Excellent

Munira

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is right by downtown. Walking distance to the best bars and dining
Stayed 1 night in Apr 2024
Response from Cherrie on 16 Apr 2024
Dear Munira,We appreciate your choice to stay with us and for leaving us an excellent rating. We enjoy our downtown location just as much as you do! We're happy to hear that you got a chance to enjoy it. We look forward to welcoming you back again.

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cherrie on 16 Apr 2024
Dear Bernard,Thank you for taking the time to share this positive rating in regard to your stay with us. We'll be sure to share your rating with the rest of our staff to let them know they're doing great. We hope to welcome you back again upon your next visit to the area.

10/10 Excellent

Kris

Stayed 1 night in Apr 2024
Response from Ben Trueg on 24 Apr 2024
Thank you for the great review. We are thrilled to see you had a great stay with us and look forward to seeing you again soon.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Apr 2024
Response from Cherrie on 4 Apr 2024
Dear Steven,Thank you for taking the time to leave us a review. We appreciate your kind words and excellent rating. We work hard to ensure our guests leave with a pleasant experience. We're please in knowing that our hospitality met the level in which we strive for. We'll be sure to share your kind words and rating with the rest of our team. We look forward to the opportunity to welcome you back again.

10/10 Excellent

James

Stayed 1 night in Mar 2024
Response from Cherrie on 4 Apr 2024
Dear James,Thank you for taking the time to leave us an excellent rating and for choosing our hotel. We appreciate the positive feedback and will share your rating with our team. We're pleased in knowing you had an enjoyable stay and found your accommodations satisfying. We look forward to seeing you again upon your next visit to the area.

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a small pool and no hot tub. Breakfast was good and what you'd expect for continental breakfast. Hotel was clean and neat and right on the river.
Stayed 2 nights in Mar 2024
Response from Cherrie on 3 Apr 2024
Dear Debbie,We appreciate your choice to stay with us and taking the time to share your thoughts and rating. Your feedback is important to us and we're glad you had a good experience. We look forward to welcoming you back to our hotel upon your next visit to the area.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay.
Stayed 2 nights in Mar 2024
Response from Cherrie on 21 Mar 2024
Dear Chris,We appreciate you taking the time to leave us a review. We're happy to hear you had a great stay with us. Thank you for choosing our hotel. We look forward to welcoming you back again!

8/10 Good

Jerry, Westerlo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The water in the swimming pool was too cold preventing us from using it. The sliding door between the closet and bathroom was inconvenient and not a good idea. We were surprised to lear than parking at the hotel was not free. We learned of it when we arrived home from our on-line bank account.
Stayed 3 nights in Mar 2024
Response from Ben Trueg on 18 Mar 2024
Thank you for your feedback. We aim to make every guest stay a positive experience and will make sure to look into the temperature of the pool right away to ensure it is at a comfortable level for our guests. We use all feedback to help improve our daily operations and hope you will come back and visit us again.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the third time at this property all have been in king size bedrooms. It’s clean and open staff is friendly
Stayed 2 nights in Mar 2024
Response from Ben Trueg on 14 Mar 2024
Thank you for the great review. We appreciate your kind words and are thrilled to hear you had a great stay. We look forward to seeing you again soon.

10/10 Excellent

Joanna

Stayed 1 night in Mar 2024
Response from Cherrie on 3 Apr 2024
Dear Joanna,Thank you for taking the time to share this positive rating! We will make sure to share this with our team to let them know to keep up the amazing work. Thank you for choosing our hotel. We look forward to the opportunity of welcoming you back again.

10/10 Excellent

Ashleigh, Waverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ABSOLUTELY LOVED THE BALCONY! I spoiled myself with this stay, but it was worth it. I love my solitude and I wish more affordable hotels had balcony options as well for those of us that enjoy being alone to just watch surroundings and such
Stayed 1 night in Mar 2024
Response from Cherrie on 5 Mar 2024
Dear Ashleigh,Thank you so much for your great review! We're thrilled to hear that you enjoyed your stay and the balcony. Those rooms have a really great view. Thank you for staying with us/ We hope to see you again.

10/10 Excellent

LaTia, Richland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all around great friendly and welcoming staff
Stayed 1 night in Mar 2024
Response from Cherrie on 5 Mar 2024
Dear LaTia,Thank you for your review and excellent rating. We appreciate you taking the time to let us know how your stay was. We're pleased you enjoyed your stay and that our hospitality met the level in which we strive for. We look forward to welcoming you back again upon your next visit to the area.

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice and helpful
Stayed 2 nights in Dec 2023
Response from Cherrie on 6 Mar 2024
Dear Jeffrey,Thank you for taking the time to leave us a review. We're so glad you enjoyed your stay with us, and that our staff was accommodating. We look forward to having you back again. Thank you for staying with us.

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Cherrie on 12 Feb 2024
Dear Ryan,Thank you for taking the time to leave a rating in reyour recent stay at our Hampton Inn. We're pleased in knowing that you enjoyed your stay, We look forward to having you back as our guest.

10/10 Excellent

Elizabeth

Stayed 1 night in Feb 2024
Response from Cherrie on 21 Mar 2024
Dear Elizabeth,Thank you for taking the time to leave us a great rating in regard to your recent stay. We're pleased in knowing you enjoyed your stay and found your accommodations satisfactory. We look forward to welcoming you back upon your next visit. Thank you for choosing our hotel.

10/10 Excellent

Kathleen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We loved staying here!
Stayed 1 night in Feb 2024
Response from Cherrie on 9 Feb 2024
Dear Kathleen,Thank you for your generous rating and kind words. We appreciate you taking the time to let us know about your experience. We're thrilled to hear that you enjoyed your stay. Thank you for choosing our hotel. We look forward to the opportunity of welcoming you back upon your next visit to the area.

8/10 Good

Lynelle

Travelled with family
Stayed 1 night in Jan 2024
Response from Cherrie on 4 Feb 2024
Dear Lynelle,Thank you for taking the time to leave us a rating in regard to your stay with us. Wed appreciate you choosing our hotel for your lodging needs. We look forward to seeing you again uoon your next visit to the area.

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great location, close to Main Street and it had easy access to the highway. And the room was clean and comfortable.
Stayed 1 night in Jan 2024
Response from Cherrie on 4 Feb 2024
Dear Samantha,Thank you for taking the time to tell us about your experience while staying at the Hampton. We aim to provide every guest with a clean, comfortable and pleasant stay while visiting. We're pleased in knowing this was met during your stay.Thank you for choosing our hotel. We look forward to the opportunity of welcoming you back again.

10/10 Excellent

Lisa a

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Cherrie on 26 Jan 2024
Dear Lisa,Thank you for taking the time to leave such an excellent rating in regard to your recent stay with us. We're pleased in knowing you enjoyed your stay. Thank you for choosing our hotel. We look forward to the opportunity to welcome you back again.

10/10 Excellent

Lisa A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Cherrie on 26 Jan 2024
Dear Lisa,Thank you for taking the time to leave such an excellent rating in regard to your recent stay with us. We're pleased in knowing you enjoyed you stay while visiting. We look forward to welcoming you back upon your next stay.

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. Clean, well-maintained, and quiet rooms with a great breakfast buffet selection.
Stayed 1 night in Jan 2024
Response from Cherrie on 26 Jan 2024
Dear Shelley,Thank you for taking the time to leave a review and excellent rating. We're pleased in knowing you found your accommodations satisfying and our hospitality met the level in which we strive for. We'll be sure to share your kind words with the rest of our staff. Thank you for choosing our hotel. We look forward to welcoming you back.

8/10 Good

Juli

Travelled with family
Stayed 1 night in Jan 2024
Response from Cherrie on 26 Jan 2024
Hello Juli,Thank you for staying with us. We're very pleased in knowing you enjoyed your stay! See you next time your in the area.

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Hotel staff was outstanding and very helpful. Working hard to keep the place clean during the challenging winter months with snow, salt and slush.
Stayed 1 night in Jan 2024
Response from Ben Trueg on 19 Jan 2024
Thank you for the great review! We are thrilled to hear you had a great time and appreciate the kind words about our staff. We hope to see you again soon.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My favorite spot to stay in the Cedar Falls area. Easy access to downtown and major roadways, clean and comfortable hotel, the breakfast is alright. 8/10 would stay again.
Stayed 2 nights in Dec 2023
Response from Cherrie on 12 Jan 2024
Hello Michael,We're so happy to hear that we're your go to hotel and that our locaton meets the needs of your stay. Thank you for your feedback and excellent rating. We truly appreciate it! We look forward to having you back again as our guest. Thanks for staying with us!

10/10 Excellent

Stephani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Ben Trueg on 9 Jan 2024
Thank you for the great review! We are thrilled to see you had a great stay with us and hope to see you again soon.

10/10 Excellent

jerry

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Ben Trueg on 9 Jan 2024
Thank you for the great review! It was a pleasure having you with us and we hope to see you again soon.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the shops in Cedar Falls, IA
Stayed 7 nights in Dec 2023
Response from Cherrie on 5 Jan 2024
Dear Michael,Thank you for staying with us and the great review! We truly appreciate it. We're pleased you enjoyed your stay with us. We look forward to seeing you again!

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every time we come to town to visit family. It is a nice hotel with friendly staff and it is close to the fun downtown area which is very pretty and has lots to see and do. We will definitely stay here again!
Stayed 1 night in Dec 2023
Response from Cherrie on 5 Jan 2024
Dear Erin,Thank you for your kind words and excellent rating. We're pleased in knowing you found your accommodations satisfactory and that our hospitality met the level in which we strive for. We're glad you got a chance to enjoy our beautiful downtown area. We look forward to welcoming you back upon your next visit to the area.

10/10 Excellent

Marty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Cherrie on 22 Dec 2023
Hello Marty,Thank you for taking the time to rate your stay with us. We strive to provide a great experience for our guests. We're pleased in knowing that you enjoyed your stay. We look forward to seeing you again soon!

10/10 Excellent

Lisa

Stayed 1 night in Dec 2023
Response from Ben Trueg on 9 Jan 2024
Thank you for the 5 star review! We are thrilled to see you enjoyed your visit and hope you will come back and visit soon.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was super friendly and the room super comfy.
Stayed 1 night in Dec 2023
Response from Ben Trueg on 11 Dec 2023
Thank you for the great review. We are thrilled to hear you enjoyed the room and had great interactions with our staff. We hope to see you again soon.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The comforter was disgusting had a big stains
Stayed 1 night in Dec 2023
Response from Ben Trueg on 5 Dec 2023
Thank you for the review. We apologize for any cleanliness issues you encountered during your stay and will make sure this is addressed and corrected immediately with our housekeeping team.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great place to stay
Stayed 2 nights in Dec 2023
Response from Ben Trueg on 5 Dec 2023
Thank you for the great review! We are thrilled to hear you had a great stay and we hope to see you again soon.

8/10 Good

jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ben Trueg on 5 Dec 2023
Thank you for the review. We are glad to see you enjoyed your visit with us and hope to see you again soon.

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Ben Trueg on 21 Nov 2023
Thank you for the great review. We are happy to hear you had a great stay with us and we hope to see you again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish I would have gotten her name, but I didn't. The woman at the front desk Sat, Nov 18 at night was awesome. Great setnup in the lobby for hanging out with our family. Great location too.
Stayed 1 night in Nov 2023
Response from Cherrie on 20 Nov 2023
Dear Hampton Guest,Thank you for taking the time to tell us about your experience in regard to your recent stay. We're thrilled in knowing you had a great stay and our hospitality met the level in which we strive for. We value the positive feedback and will be sure to share your kind words with the rest of our staff. We look forward to welcoming you back again as our guest.

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Wry courteous staff and comfortable facilities.
Stayed 1 night in Nov 2023
Response from Cherrie on 20 Nov 2023
Hello Jack,Thank you for leaving a great review and rating in regard to your recent stay with us. We truly appreciate your valuable feedback. We aim to provide a comfortable and pleasant stay for every guest while visiting. We're pleased in knowing you found your accommodations satisfying and our hospitality met the level in which we strive for. We value the positive feedback and will be sure to share your rating and kind words with the rest of our staff. Thank you for choosing our hotel for your lodging needs, we look forward to seeing you again!

8/10 Good

Joey

Stayed 1 night in Nov 2023
Response from Ben Trueg on 17 Nov 2023
Thank you for your review. It was a pleasure having you stay with us and we are happy to see you had a good stay. We hope to see you again soon.

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds and pillows. Clean rooms and good showers, good location. Only thing they need is a hot tub to make evrryone happy!
Stayed 1 night in Nov 2023
Response from Ben Trueg on 13 Nov 2023
Thank you for the great review. We are thrilled to hear you enjoyed your stay with us and hope to see you again soon!

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Bath tub
It was clean but we stayed in room 309 and the tub was rusty with chips in it and the shower was kind of hard to figure out. Hot was on the wrong side and if you turned knob too far it would shut off and hardly any water pressure.
Stayed 2 nights in Oct 2023
Response from Ben Trueg on 3 Nov 2023
Thank you for the review. We appreciate all feedback as it helps us train and improve our overall operations for our guests. We will make sure to have the issues you encountered addressed with our team and we hope to see you again soon!

8/10 Good

George

Stayed 1 night in Oct 2023
Response from Cherrie on 19 Oct 2023
Dear George,Thank you for taking the time to rate your experience regarding your recent stay at the Hampton Inn. We truly appreciate your feedback. We're pleased you enjoyed your stay with us and found your accommodations satisfactory. We look forward to seeing you again upon your next visit to the area.

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly, good breakfast.
Stayed 2 nights in Sep 2023
Response from Cherrie on 3 Oct 2023
Dear Julianne,Thank you for taking the time to leave us a review in regard to your recent stay at our hotel. We truly appreciate your valuable feedback and excellent rating. Our guest is our number one priority and ensuring they have a clean, comfortable and pleasant stay while visiting. We're pleased in knowing your experience and our hospitality met the level in which we strive for. We value the positive feedback and will be sure to share your rating and kind words with the rest of our staff. We look forward to the opportunity of welcoming you back again!

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Customer service
Stayed 2 nights in Sep 2023
Response from Cherrie on 7 Sept 2023
Dear Darlene,Thank you for taking the tine to leave a review in regard to your recent stay with us. We strive to provide every guest with a comfortable and pleasant stay. We're happy in knowing your experience and our hospitality met the level in which we strive for. Thank you for choosing our hotel for your lodging needs. We look forward to welcoming you back upon your next visit to the area.

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and breakfast was good too!
Stayed 1 night in Sep 2023
Response from Cherrie on 7 Sept 2023
Dear Thomas,Thank you so much for your 5 star review and kind words. We appreciate the time you've taken to share your experience with us. Our main priority is ensuring every guest has a pleasant experience and we're pleased in knowing this was met during your visit. We'll be sure to share your comments with the rest of our staff. Thank you for choosing our hotel for your lodging needs. We look forward to welcoming you back again soon!

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Cherrie on 7 Sept 2023
Dear Cheyenne,Thank you for taking the time to leave a rating in regard to your recent stay with us. We're happy in knowing your experience met the level in which we strive for. We truly value the positive feedback and will be sure to share your rating with the rest of our team. We look forward to the opportunity of welcoming you back again as our guest.