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Reviews of Wave Hotel

4 out of 5
Wave Hotel
Viale della Fiera Franca, 33, Acireale, CT

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 23 reviews" "
Rating 8 - Good. 12 out of 23 reviews" "
Rating 6 - Okay. 2 out of 23 reviews" "
Rating 4 - Poor. 2 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Rachel Amelia

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Ants in the bedroom, mold in the bathroom, no cutlery/plates in the kitchen. Had to ask for safety deposit box. Pool was disgusting and full of dirt and leaves. Had to wear a swim hat in pool and there was no mention off this on website so had to buy one there. Pool was shut between 1 and 3 again no mention off this on the website.
Stayed 5 nights in Aug 2023
Response from Wave Hotel on 18 Oct 2023
Dear Mrs Rachel, you booked a double classic and we gave you an apartment, that means that if you did not book an apartment you are not allowed to use the kitchen and also we don't have to give you plates or other. concernig the swimmingpool all the rules ( swimm hat , time table and so on ) are exposed in the hall and in every angle of the swimmingpoll in 5 languages, the dirty swimmingpool is sand of mount Etna tooken from the wind and a robot cleaner needs a little bit to clean a half olympic swimmingpool, for ants it could be because all around us there is garden and if you leave open food it coul happens i'm not saying it's correct but i can only excuse me for this reason.

4/10 Poor

Galina

Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic, with a lot of restaurant and walking distance to the beach.
Stayed 1 night in Aug 2021

8/10 Good

Giuseppe

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Gaspare

Liked: Cleanliness, staff & service, property conditions & facilities
Ottimo rapporto qualità prezzo
Stayed 2 nights in Feb 2024

10/10 Excellent

Mauro

Liked: Amenities, property conditions & facilities
Struttura funzionale
Stayed 1 night in Jan 2024

8/10 Good

Alessandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ci sono stato altre volte é sempre un piacere ritornarci. Ottima colazione.
Stayed 1 night in Nov 2023

6/10 Okay

Cristina

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

8/10 Good

maurizio

Stayed 1 night in Aug 2023

10/10 Excellent

Luigi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Barbara

Stayed 1 night in Aug 2023

8/10 Good

Marion Angelika

Travelled with partner
Liked: Amenities
Die Mitarbeiter waren äußerst hilfsbereit. Das Hotel ist etwas in die Jahre gekommen. Es gibt drum herum kein Café oder Geschäfte, dafür aber 7 Restaurants. Das Frühstück ist sehr gut, dass Abendessen etwas wenig.
Stayed 6 nights in Aug 2023

8/10 Good

Mei Hsia

Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine inside but pool area nerds upgrade.
Stayed 2 nights in Jul 2023

8/10 Good

Stefan

Liked: Cleanliness
Die Sauberkeit war OK, das Frühstück eher mit schlechter Auswahl.
Stayed 3 nights in May 2023

10/10 Excellent

SANTO

Stayed 1 night in Nov 2022

6/10 Okay

Rosaria

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Tifanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Gianluca

Stayed 1 night in Jul 2022

8/10 Good

Leonardo

Stayed 2 nights in Jul 2022

8/10 Good

Margherita

Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021