The warm ambience of this hotel is quite striking. I got a nice, quiet room on the top floor, as requested, with beams in the ceiling, two armchairs and a table as well as a river view. The cleaning staff were very friendly and worked hard at what they do. The concierge and the receptionist were also quite exceptionally friendly. It is probably one of the nicest, if not the nicest hotel I have ever stayed in. You can get wifi in your room for a charge or for free in the reception area.