The are of the hotel was great. Close to downtown with lots of shopping, art galleries and restaurants easy to walk to. The hotel was relatively easy to find and the parking was ok, just really small spaces. The front desk attendant was nice when checking us in. The room itself was clean and organized when we first walked in, however there were holes in the wall, screws sticking out of the walls in the bathroom and the phone wasn’t even hooked up or plugged in. There was a laminated paper with all the number and extensions but no functional phone. The blinds on one of the windows was also broken and basically falling off. The bed was squeaky but overall comfortable. The listing said that room service and housekeeping were both included except when brought up he said they were the same thing so just housekeeping the breakfast was ok just a small container of dry cereal, granola bar, milk and an apple and banana. Overall the people seemed nice and the area was good but I won’t be staying at this hotel again.