See all properties
Save

Best Western Pontypool Metro Hotel

3.0 star property
Comfortable Pontypool hotel in Pontymoile with free parking
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Best Western Pontypool Metro Hotel

Bar (on property)
Exterior
Family Room, 1 Double Bed, Non Smoking
Bar (on property)
Family Room, 1 Double Bed, Non Smoking | Bathroom
Reviews
8.8

Excellent

Popular amenities

  • Free WiFi
  • Breakfast availableBreakfast availableBreakfast available
  • Parking included
  • LaundryLaundryLaundry
  • BarBarBar
  • Room serviceRoom serviceRoom service
The price is NZ$85
includes taxes & fees
26 May - 27 May

Explore the area

Map
Lower Mill Field, Pontypool, Wales, NP4 0XB
  • Popular LocationPontypool Park14 min walk
  • Popular LocationLlanfrechfa Grange Hospital6 min drive
  • Popular LocationCeltic Manor Resort Golf Club14 min drive
  • AirportCardiff (CWL-Cardiff Intl.)55 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Cable/satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed, Non Smoking

Family Room, 1 Double Bed, Non Smoking | Room amenity

Family Room, 1 Double Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Sofa bed
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Electric kettle
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Accessible, Non Smoking

Room amenity

Standard Room, 2 Single Beds, Accessible, Non Smoking

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Cable/satellite channels
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
Ibis Budget Newport
Pet-friendly
Parking included
Free WiFi
Breakfast available
7.8 out of 10, Good, (939)
The price is NZ$73
includes taxes & fees
9 Jun - 10 Jun
Ibis Budget Newport

About the area

Pontypool

Located in Pontypool, Best Western Pontypool Metro Hotel is in the city centre. Celtic Manor Resort Golf Club and Coldra Woods are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Bowlplex Cwmbran and Treetops Sporting Ground Ltd. Looking to enjoy an event or a game while in town? See what's happening at Newport Stadium or Aber Rocks Climbing Centre.
Visit our Pontypool travel guideOpens in a new window

What's nearby

  • Pontypool Park - 14 min walk
  • Llanfrechfa Grange Hospital - 6 min drive
  • Celtic Manor Resort Golf Club - 14 min drive
  • Big Pit National Coal Museum - 15 min drive
  • Principality Stadium - 28 min drive

Getting around

  • Pontypool & New Inn Station - 12 min walk
  • Cardiff International Airport (CWL) - 55 min drive

Restaurants

  • McDonald's Pontypool - 1 min walk
  • The Open Hearth - 5 min drive
  • KFC - 1 min walk
  • Shaheen Tandoori - 3 min drive
  • The Lower New Inn - 3 min drive

About this property

Best Western Pontypool Metro Hotel

Hotel located in Pontymoile
A coffee shop/cafe, dry cleaning/laundry services and a bar are just a few of the amenities provided at Best Western Pontypool Metro Hotel. Free in-room WiFi and a 24-hour business centre are available to all guests.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Continental breakfast (surcharge), motorhome/coach/lorry parking and an electric car charging station
  • A computer station, concierge services and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 53 rooms offer comforts such as laptop-friendly workspaces, as well as amenities such as free WiFi. Guests reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, electric kettles and heating

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available for a fee: GBP 8.50 per person
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Lounge Area
  • Starbucks

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately GBP 8.50 per person
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Metro Hotel
Best Western Pontypool Metro
Best Western Metro
Best Western Pontypool Metro Hotel Wales
Best Western Pontypool Metro
Best Western Pontypool Metro Hotel Hotel
Best Western Pontypool Metro Hotel Pontypool
Best Western Pontypool Metro Hotel Hotel Pontypool

Frequently asked questions

Is Best Western Pontypool Metro Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Pontypool Metro Hotel?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Best Western Pontypool Metro Hotel on 26 May 2024 start from NZ$85.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Pontypool Metro Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Pontypool Metro Hotel?

Check-in start time: 3:00 PM; check-in end time: 7:00 AM. Early check-in is available for a fee of GBP 10.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Pontypool Metro Hotel?

Checkout is at 11 AM. Late checkout is available for GBP 10.00 (subject to availability).

Where is Best Western Pontypool Metro Hotel located?

Located in Pontymoile, this hotel is within 1 mile (2 km) of Pontypool Park and Shell Grotto. Grosmont Castle is 2.2 mi (3.5 km) away. Pontypool & New Inn Station is 12 minutes by foot.

Best Western Pontypool Metro Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 433 out of 840 reviews" "
Rating 8 - Good. 314 out of 840 reviews" "
Rating 6 - Okay. 53 out of 840 reviews" "
Rating 4 - Poor. 20 out of 840 reviews" "
Rating 2 - Terrible. 20 out of 840 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Bridget

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our needs - attending a concert in Cardiff so only used for sleeping
Stayed 2 nights in May 2024

10/10 Excellent

Bette Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very clean!
Stayed 1 night in May 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always nice staff and a good place to stay
Stayed 2 nights in May 2024

10/10 Excellent

David Haydn Baron

Liked: Cleanliness, staff & service, property conditions & facilities
very clean
Stayed 2 nights in May 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service
Reasonably priced, polite staff. Bar in reception.
Stayed 1 night in Apr 2024

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service area around the Hotel was disgusting Litter and condoms
Stayed 2 nights in Apr 2024

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel
Stayed 3 nights in Mar 2024

6/10 Okay

Sharon

The room was comfortable and had tea and coffee making facilities which was nice except when I got in my room there was no Tea or milk. It was warm and also had great black out curtains. However I was on the car park side for 5 nights and the lights from the car park shine so bright and comes out the top of the curtains also early morning checkouts are rather noisy. I was there for 5 nights and even though I put room service sign out twice I never got clean sheets. Also staff are very loud having conversations in the hallways at 8:30am in the morning . If it wasn’t for these few things the stay would have been above average.
Stayed 5 nights in Mar 2024

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here every yr for 3-4 night break. Amazing hotel with amazing stuff. Near a pub which serves food, a small Asda McDonald’s etc. perfect
Stayed 3 nights in Mar 2024

10/10 Excellent

Ricky

Stayed 1 night in Mar 2024