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Reviews of Hotel CCT

3.5 out of 5
Hotel CCT
Av. La Estancia, Chuao, Caracas, Miranda

Reviews

6.4
Rating 10 - Excellent. 4 out of 31 reviews" "
Rating 8 - Good. 14 out of 31 reviews" "
Rating 6 - Okay. 2 out of 31 reviews" "
Rating 4 - Poor. 6 out of 31 reviews" "
Rating 2 - Terrible. 5 out of 31 reviews" "

7.4/10

Cleanliness

6.6/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from General Management on 19 Jan 2019
Thanks for your valuable evaluation, this helps us to strive more and to offer a better service.

2/10 Terrible

Verified traveller

Disliked: Staff & service
Terrible service. Even though on the reservation says “free breakfast”, it’s not true. The front desk representative welcomed us to enjoy “free breakfast” and after they called and emailed multiple times to charge for the breakfast...
Stayed 2 nights in Nov 2018

8/10 Good

Linda, Curacao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, nice entrance, beautiful interior I had a good night sleep
Stayed 10 nights in Oct 2018
Response from Gerente de Calidad on 26 Oct 2018
Thank you very much for your opinion, we will continue working for you.

8/10 Good

Iulian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Sep 2018
Response from Gerente de Gestión de la Calidad on 26 Oct 2018
Thank you for choosing

8/10 Good

Yoelkys, Maracaibo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2018

8/10 Good

Julie

Liked: Cleanliness, staff & service, room comfort
good experience
It was great for location and rooms are very clean and comfortable

4/10 Poor

Katherine, Toronto

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Power outages hurt tourists, time and safety issue
One working elevator, power shortages made the one elevator unusable for several hours everyday. This a mandatory power outage in Venezuela. Can't be helped but stay in hotel not also in construction mode and more helpful staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
great location
Convenient and good enviroment

4/10 Poor

Danillo, Aruba

Disliked: Property conditions & facilities, room comfort
Hotel C.C.T Caracas rate as a 2 star hotel
This hotel have 5 star behind the lobby what really have to be 2 star not more than the elevators don't work the room need maintenance fast the facility in the room and bathroom are very poor. Taxi service is worse I ever see.

4/10 Poor

HKSR, Miami, USA

Disliked: Room comfort
Hot water
Terrible, i was change of room many times because there was no hot water in the shower. Also, many problems with the wi-fi connection.

2/10 Terrible

Latam Business, Miami

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor choice
For $280 per night certainly is a very bad choice. Rooms are very old, staff has no service attitude nor courtesy, breakfast buffet is ok and location is good. Overall a hotel I will not return, not worth it at any level.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
close to convention venue
it was good except there was a leak in my front entry way that started the first night of my stay. it was unnerving to see water pouring down the wall and on the floor. I was leaving the next morning so I just put a towel down for the housekeeping staff to find. Hopefully that will get fixed.

2/10 Terrible

Lara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Worst Hotel I've Been-Pior hotel que ja estive
Dirty. Noisy. Terrible breakfast (the orange juice was spoiled, the dishes was dirty). Tennis courts with no conditions of use. Hotel staff not helpful. Insects in the room. Bad internet. At the check out the hotel wanted to charge me twice the price agreed at the check in.

4/10 Poor

Mayra, Brazil

Disliked: Cleanliness, staff & service
Poor services for a high prices
The rooms bathroom wasn't specially clean, and it didn't has warm water. The Staff service is no really kind and helpful.... It is like a 3-4 stars Hotel but with 5 stars prices. In the other hand the food was really good...but it doesn't compensate the bad features

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Les, Dallas, TX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rusty Water or Limited Hot Water
Hotel is in one of the safer areas in Caracas and attached to a mall. If you don't brush your teeth or shave your bathroom sink water will be just fine. If you don't like a hot shower once again you'll be happy. Overall one of the worst hotels I have stayed in and I have stayed in many. This hotel should belong to the "Worst Western Hotels" group not the Best Western group. Couldn't wait to check out.

8/10 Good

Verified traveller

Muy buena,buena atencion . La habitacion grande y muy sentrico
Stayed 5 nights in Jan 2019
Response from Audis Godoy on 14 Feb 2019
Muy buenas tardes, gracias por su valioso tiempo para valorar nuestros servicios, este tipo de comentarios nos ayudan a seguir prestando un servicio de calidad y cumplir con todos nuestros objetivos.

10/10 Excellent

cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cct ccs
Excelente estadía , buena atención en la recepción . En el Desayuno sirven poca cantidad de comida la atención muy simple
Stayed 1 night in Nov 2018
Response from Gerencia General on 21 Jan 2019
Gracias por su valioso tiempo, y en especial por su comentario ya que día a día nos ayuda a seguir mejorando, le esperamos pronto, sus apreciaciones serán discutidas en nuestro comité de calidad y tomaremos las medidas necesarias para solventar lo del desayuno.

8/10 Good

liliana isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno
Todo muy bien. Muy buen trato el personal excelente excelente
Stayed 4 nights in Sep 2018
Response from Gerente de Gestión de la Calidad on 30 Oct 2018
Gracias por su comentario y por haber elegido nuestro hotel. Estamos complacidos de cubrir sus expectativas.

10/10 Excellent

Kousuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CCT
There are the shopping malls, too, and a purchase is convenient. The location is good, too.
Stayed 10 nights in Sep 2018
Response from Gerente de Gestión de la Calidad on 26 Oct 2018
Thank you for taking the time to share your experiences with us

6/10 Okay

ARMANDO

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Marisol

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Hotel cct
Recomendado!!! Cómodas habitaciones, Buena ubicación la del hotel.. La única observación es que deberían de hacerle un cariñito a las instalaciones del hotel.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Carolina, Venezuela

Disliked: Staff & service, property conditions & facilities
Estancia poco confortable
Las instalaciones son antiguas y requieren de mantenimiento. Los huéspedes de la habitación contigua estuvieron toda la noche haciendo ruidos molestos y el personal del hotel no fue capaz de lograr que estos dejarán de hacerlo. No recomiendo el hotel.

2/10 Terrible

Igor, Madrid, España

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El peor hotel que he visto en mi vida
Durante el dia se escucha la musica a tope del gimnasio abajo... por la noche estaban ahciendo obras y como era "del centro comercial de abajo", simplemente no podían hacer nada y no pude dormir.... El entorno es un horrible edificio anticuado, los ascensorers lentos y el personal no sabe recomendar nada, ni donde comer, ni tienen planos de la ciudad... un atentico desastre. Hay que hacer cola en el buffet No vayan jamas a este hotel

8/10 Good

алексей, Москва

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отель в урбанистических джунглях Каракаса
Отличное обслуживание и хорошее питание. Отель находится в большом торговом центре, поэтому слегка сложновато найти вход и выход из отеля: приходится проходить через муравейник торгового центра.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort