One has to be prepared that the hotel is in the party district with loud noise. We checked in and our room was not ready. We were given a different room and I thought fine, that works. However, the next morning we were told that we have to move again because "we didn't have the right room". Not optimal since we booked 2 nights so we wouldn't have to move. Anyway, we took the new room, but it had no remote control for the a/c. They were going to take care of it. It ended up with me running around at midnight trying to get someone to turn on the ac for us. I was told that they had no more remotes and we would have to sleep in brutal heat, and the 0 rating was a given. 15 minutes later they knocked on the door and supplied a remote that we could use to turn on the ac which worked, but we could