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Reviews of Courtyard by Marriott Cape Girardeau Downtown

3 out of 5
Courtyard by Marriott Cape Girardeau Downtown
400 Broadway St., Cape Girardeau, MO

Reviews

9.6

Exceptional

Rating 10 - Excellent. 279 out of 339 reviews" "
Rating 8 - Good. 36 out of 339 reviews" "
Rating 6 - Okay. 14 out of 339 reviews" "
Rating 4 - Poor. 5 out of 339 reviews" "
Rating 2 - Terrible. 5 out of 339 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in May 2024

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean facility
Stayed 1 night in Apr 2024

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully restored historic property seamlessly encorporating modern comfort, I the heart of this riverside town.
Stayed 1 night in Apr 2024
Response from Marshall on 1 May 2024
We take pride in the historic value of our property and the surrounding area. We are glad that you find it just as pleasing. We hope to welcome you again in the future.

10/10 Excellent

Carol

Great!
Stayed 1 night in Apr 2024

10/10 Excellent

Roger

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and staff was very professional.
Stayed 1 night in Apr 2024
Response from Marshall on 1 May 2024
Thank you for the positive feedback. This helps us to know that we are doing things right and we hope to welcome you again in the future.

10/10 Excellent

Trisha

Stayed 1 night in Mar 2024

8/10 Good

Steve

Stayed 1 night in Feb 2024

10/10 Excellent

Tricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love the vintage but classy feel. The furnishings in the hotel rooms are very nice and comfortable.
Stayed 1 night in Jan 2024
Response from Marshall on 27 Jan 2024
Thank you! We appreciate the positive feedback about our property! It helps us to know we are doing something right. You are welcome back anytime.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice place and nice stay.
Stayed 1 night in Jan 2024
Response from Marshall on 27 Jan 2024
We are glad that we were able to provide you with a pleasant stay and we hope to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip
Great room and very friendly staff
Stayed 1 night in Jan 2024
Response from Marshall on 27 Jan 2024
We are glad that our staff provided you with the service you deserve and we hope to see you again!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Tammy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint hotel in downtown Cape Girardeau that felt cozy and well kept. I appreciated the downtown charm and nod to the city. Would highly recommend to friends and family.
Stayed 1 night in Dec 2023
Response from Marshall on 25 Dec 2023
I appreciate the encouraging feed back. It makes us happy to know that our guests enjoyed their stay. You are welcome back anytime.

10/10 Excellent

Bryan

Stayed 1 night in Dec 2023

10/10 Excellent

Sherri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the hotel was very nice and relaxing. The Christmas decorations looked beautiful; I would definitely stay here again.
Stayed 1 night in Dec 2023
Response from Marshall on 17 Dec 2023
Thank you so much for the kind words. You are welcome back anytime.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Trip!
Just an overnight stay, but this restored old building is absolutely beautiful! Very comfortable, very convenient to the Top of the Marc restaurant next door.
Stayed 1 night in Dec 2023
Response from Marshall on 17 Dec 2023
Thank you for staying with us. We are glad that you enjoyed your stay.

8/10 Good

Tyler

Stayed 1 night in Dec 2023

8/10 Good

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique historic building. My only complaint were that the pillows were super flat and the bed could have been a little more comfortable.
Stayed 1 night in Nov 2023
Response from Marshall on 2 Dec 2023
I apologize that the beds were not up to your standards. We are always striving to improve and we appreciate the feed back.

10/10 Excellent

gerilynn

Stayed 1 night in Nov 2023

10/10 Excellent

Ashley

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful and kind. I have 3 small children and it can be a lot traveling with them sometimes due to accommodations. However the staff were very helpful and attentive to our needs. There’s no room service but a lot of dining options walking distance from the hotel. Definitely recommend!
Stayed 1 night in Nov 2023
Response from Marshall on 26 Nov 2023
Thank you so much for the positive feedback. It helps us know that we are doing something right.

10/10 Excellent

Renata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Blake

Stayed 1 night in Oct 2023

10/10 Excellent

Timm

Stayed 1 night in Sep 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Alexandria

Stayed 1 night in Sep 2023

10/10 Excellent

Gail

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Audie on 7 Sept 2023
Thank you for the kind review. We hope to have you back soon!

6/10 Okay

Ralph, Owings Mills

Liked: Property conditions & facilities
Bed was not comfortable and no daily room service for cleaning of room or to get fresh towels.
Stayed 2 nights in Sep 2023
Response from Chris Magers - General Manager on 4 Sept 2023
Ralph,Providing a comfortable stay to all of our guests takes top priority. I am sorry that you did not find our beds comfortable during your time with us. Hopefully if you choose to stay with us in the future we can remedy these concerns! Thank you again for staying with us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!! Incredible remake of an iconic office building in the heart of town on the Mississippi River. Wonderful staff. Love it!!!
Stayed 1 night in Aug 2023
Response from Amber on 29 Aug 2023
Thank you for choosing the Courtyard as your place to stay in Cape Girardeau! We are ecstatic that you had a wonderful experience during your stay! We hope to see you again soon!

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, everyone was so kind! Check in was smooth and the room was clean. Very pretty hotel. The bistro had really yummy breakfast options and the Starbucks was a bonus. Definitely looking forward to staying here again if I ever come to Cape, Girardeau!
Stayed 2 nights in Aug 2023
Response from Amber on 29 Aug 2023
Thank you for taking time to write a review! We value your feedback and appreciate your stay with us! We hope to see you again soon!

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable. Great for a couple just like us. Regular successful people.
Stayed 2 nights in Aug 2023
Response from Amber on 29 Aug 2023
Thank you for your valuable feedback! We are delighted to hear that you had an enjoyable experience at the Courtyard! We hope to see you again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property and staff were great. I would stay here again.
Stayed 2 nights in Aug 2023
Response from Audra on 18 Aug 2023
Thank you so much for the kind review of our staff and property. We look forward to welcoming you back again sometime.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Audra on 18 Aug 2023
Thank you Anthony for the kind review. Thank you for choosing the Courtyard by Marriott in downtown Cape Girardeau!

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved that the hotel had been developed inside an old bank building! Beautifully done!
Stayed 1 night in Jul 2023
Response from Audra Sumner on 24 Jul 2023
Thank you Carl for the kind words about our hotel. We appreciate you and look forward to welcoming you back soon.

10/10 Excellent

Gail

Stayed 1 night in Jul 2023
Response from Audra Sumner on 24 Jul 2023
Thank you Gail for the kind review of our hotel. We appreciate you choosing the Courtyard by Marriott in downtown Cape Girardeau and we look forward to welcoming you again in the future!

10/10 Excellent

Deante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite Hotel
I've stayed at this hotel more times than I can keep track of!! The service is always incredible and I might as well be considered a regular. If you're need something fast, clean, professional and convenient location, this is the hotel you need to book!!
Stayed 2 nights in Jul 2023
Response from Audra Sumner on 24 Jul 2023
Thank you Deante for such a kind review. We appreciate you choosing to stay with us and look forward to welcoming you again!

10/10 Excellent

brad

Stayed 2 nights in Jun 2023
Response from Audra Sumner on 24 Jul 2023
Thank you for the kind review of our hotel. We look forward to welcoming you back soon.

10/10 Excellent

steve

Stayed 1 night in Jun 2023
Response from Audra Sumner on 24 Jul 2023
Thank you for the kind review. We appreciate you choosing to stay at the Courtyard by Marriott. We look forward to welcoming you back!

10/10 Excellent

jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully designed
Stayed 1 night in Jun 2023
Response from Audra Sumner on 24 Jul 2023
Thank you Jennifer! We appreciate you choosing the Courtyard by Marriott in downtown Cape Girardeau.

10/10 Excellent

HYE SUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Great Very satisfied
Stayed 1 night in Jun 2023
Response from Audra Sumner on 24 Jul 2023
Thank you Hye Sung! We appreciate you choosing Courtyard for your stay!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
A wonderful hotel. The nicest Courtyard I have ever stayed in.
Stayed 1 night in Jun 2023
Response from Audra Sumner on 24 Jul 2023
Thank you Matthew for such a kind review. We appreciate you choosing to stay with us at the Courtyard by Marriott in downtown Cape Girardeau!

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel! Very clean and great staff. I would recommend to anyone heading that direction.
Stayed 1 night in Jun 2023
Response from Audra Sumner on 24 Jul 2023
Thank you Patricia for such a kind review! We appreciate you choosing the Courtyard by Marriott!

6/10 Okay

Steve

Liked: Cleanliness, staff & service
Back building
Back building is dismal.
Stayed 1 night in May 2023
Response from Amber on 26 Jul 2023
Thank you for your candid review regarding your recent stay at the Courtyard. Your feedback is extremely important and valuable to us as we strive to improve guest satisfaction with every stay. Please consider giving us another chance to make it a more memorable experience in the future!

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historic building, excellent staff, great walkability to shops and dining
Stayed 1 night in May 2023
Response from Amber on 26 Jul 2023
Thank you for taking time to write a review. We value your feedback and are overjoyed to know that you received a positive experience at our property!

10/10 Excellent

Tyron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
This place was absolutely gorgeous the history of the building is really cool especially the old bank vault
Stayed 1 night in May 2023
Response from Amber on 26 Jul 2023
Thank you for your valued feedback! We are delighted to hear that you enjoyed your stay with us!

10/10 Excellent

Marla

Travelled with family
Stayed 1 night in May 2023

10/10 Excellent

Lilla

Stayed 1 night in May 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. Very clean, friendly staff.
Stayed 1 night in May 2023

10/10 Excellent

Kasey

Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another Comfy Night
My experience has been great as always with Courtyard by Marriott. My weekend getaways usually involve getting a room for one or two nights and then checking out peacefully.
Stayed 1 night in Apr 2023