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Reviews of Bayside Resort Hotel

3 out of 5
Bayside Resort Hotel
225 Route 28, West Yarmouth, MA

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1008 reviews" "
Rating 8 - Good. 281 out of 1008 reviews" "
Rating 6 - Okay. 76 out of 1008 reviews" "
Rating 4 - Poor. 31 out of 1008 reviews" "
Rating 2 - Terrible. 21 out of 1008 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at the Bayside several times. This was a great getaway for us. Checkin was quick and easy, room was immaculate. We really enyoyed our stay. The breakfast buffet was excellent. Food was great and the staff kept the place clean and well stocked. The only drawback was the onsite bar was closed.
Stayed 1 night in Apr 2024

10/10 Excellent

Florencia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 1 night in Apr 2024

10/10 Excellent

Valeria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fun the fireplace was nice for s’mores and the breakfast was really good ! I definitely enjoyed and I’m sure we’ll come back 🙌
Stayed 3 nights in Apr 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I love that there is a pool and jacuzzi. However the first night I was in the pool and was almost jumped on by a teen who was running and cannon-balling into the pool over and over. Security was non existent. Don't expect quiet at night as there are people running up and down the hallways at all hours. That being said, I absolutely love the facility and when not being jumped on, the pool is fantastic. The pool area has lots of tables, each bathroom has a sauna. The rooms are always clean. The breakfast is excellent. They really try to keep the food covered and filled. Coffee is good.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Witold, Sutton

Liked: Cleanliness, staff & service, property conditions & facilities
Loud families with children
Stayed 1 night in Apr 2024
Response from Kevin, Front Office Manager on 16 Apr 2024
Wiltold:I am glad you had a great stay during kids' vacation week. We hope we get to see you again soon.

8/10 Good

nelson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good price, friendly people
Stayed 2 nights in Apr 2024
Response from Kevin, Front Office Manager on 16 Apr 2024
Nelson:Thank you for your review. We are glad you had a good stay at the Bayside. I will pass your kind words on to our staff. We hope to see you again soon.

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A lot of the places to eat at the Pool were closed had to go out to get dinner! The breakfast was very good enjoyed eating that. The jacuzzi in our room didn’t have very strong jets so was a bit disappointed with the jacuzzi. The place was very clean but the walls were not noise proof the hallway was very noisy at night and was hard to sleep and you could hear the faucet in the room near us go on. Maybe it’s better to go in the summertime things are more open but otherwise not a big fan!
Stayed 1 night in Apr 2024
Response from Kevin, Front Office Manager on 16 Apr 2024
Michelle:Thank you for taking the time to rate and review your recent stay at the Bayside Resort. We understand coming in the shoulder season can leave a little to be desired in terms of what is open in and around the area. We are glad you liked our breakfast as we have recently revamped our breakfast menu. If you come back during prime time summer you will see the Bayside in a whole new light. We look forward to your next visit.

10/10 Excellent

STANTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything A1
Stayed 1 night in Apr 2024
Response from Kevin, Front Office Manager on 16 Apr 2024
Stanton:Thank you for your rating. We always are looking to exceed our guests expectations. We are glad you had a good visit and look forward to seeing you soon.

10/10 Excellent

mellissa, east hartford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean area with nice amenities. Staff was excellent and friendly.
Stayed 3 nights in Apr 2024
Response from Kevin, Front Office Manager on 13 Apr 2024
Melissa:Thank you for your kind words. We are glad you had a good stay at the resort and we hope to see you again soon.

6/10 Okay

Jane

Travelled with partner
Liked: Staff & service
The carpet is very old and looks dirty.
Stayed 1 night in Apr 2024
Response from Kevin, Front Office Manager on 12 Apr 2024
Jane:I am sorry you didn't enjoy our carpet. It is cleaned professionally twice a year and our housekeeping staff goes above and beyond to make sure our resort is clean and inviting for all our staff members. We hope you will give us another chance.

6/10 Okay

RAMON

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Been here 4-5 times… the arcade is better… bar is closed. Breakfast used to be better.
Stayed 2 nights in Apr 2024
Response from Kevin, Front Office Manager on 12 Apr 2024
Ramon:Thank you for your rating. I would be happy to talk about your recent stays with you whenever you have time. We want to make sure our repeat guests continue to enjoy the resort each time they visit.

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a GREAT stay. I am here frequently for business, but it is a family friendly, reasonably priced place with lots of perks. Great indoor and outdoor pool in the summer, arcade for kids, gyn for grown ups. BREAKFAST IS GREAT! They think of everything and there is plenty of space to sit and enjoy. The Pub is closed, but they offer a free drink to a local pub and restaurant where the food is great. BEST of all, the Housekeepers do a great job. Squeaky clean. Hilghly recommended.
Stayed 2 nights in Apr 2024
Response from Kevin, Front Office Manager on 12 Apr 2024
Terry:Thank you for your review. We will be sure to share it with the staff. Our breakfast and arcade are newly revamped for the upcoming season and we are working diligently behind the scenes to get our pub back open as soon as possible. We hope to see you again soon.

10/10 Excellent

Lucas, Oak Ridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family friendly hotel in West Yarmouth. Affordable rates and clean facilities. Staff always very friendly and helpful. Indoor pool is open late and hotel is quiet and relaxing when staying there during the off-season.
Stayed 4 nights in Apr 2024
Response from Kevin, Front Office Manager on 12 Apr 2024
Lucas:Thank you for your kind words. I will be sure to pass them on to our staff. We are glad you had a relaxing time in our indoor pool. We hope to see you again soon.

8/10 Good

Kim, Sterling

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful. The wonderful woman in the breakfast room had so much patience with me cu I'm an idiot and made a mess at the waffle maker. Only downside was we were right near the entrance to the pool, and all the kids running to the pool loudly so late was somewhat inconvenient, but hey, they're kids. Overall, great place to stay.
Stayed 2 nights in Apr 2024
Response from Kevin, Front Office Manager on 12 Apr 2024
Kim:Everyone makes a mistake with the waffle maker once in a while (even me) We are glad you had a good stay. We will make sure to give you a more quiet room away from the pool during your next visit.

10/10 Excellent

Noris, Dedham

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly! The kids enjoyed every minute. They specially loved the arcade. I will definitely go again. Thank you!
Stayed 2 nights in Apr 2024
Response from Kevin, Front Office Manager on 12 Apr 2024
Norris:Thank you for your review. We are glad the kids enjoyed our arcade. Our arcade is brand new this season and has brand new games and prizes waiting to be claimed. We hope to see you again soon!

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing they knew it was my autistic godson's birthday and they all went out of their was to give him a hug or say happy birthday. Hes non verbal and they all know him. They were super excited to see him and wish him a happy birthday. It was very nice. The rooms are always super clean. The reception desk is always nice and welcoming. The breakfast area and food is awesome. The attendants are super helpful. The room attendants are welcoming and super nice. The whole hotel gets an A in my book. I go to a lot of hotels with my buddy, every weekend from the fall to the spring. We have stayed here the last 13-14 weekends in a row i like it so much.
Stayed 1 night in Apr 2024
Response from Kevin, Front Office Manager on 12 Apr 2024
Richard:It is a pleasure seeing you so much. We are glad we could make your grandson's day a little extra special. Thank you for choosing to spend your time with us. We look forward to your next visit.

10/10 Excellent

Michelle, METHUEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is dated but very clean, with a clean pool area as well. The continental breakfast had something for everyone and the food was fresh. The staff is extremely kind. Hopefully the bar will be open soon.
Stayed 1 night in Apr 2024
Response from Kevin, Front Office Manager on 12 Apr 2024
Michelle:Thank you for your kind words. We are glad you had an enjoyable time here at the resort. We will pass your kind words on to our staff. We hope to see you again soon.

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024
Response from Kevin, Front Office Manager on 7 Apr 2024
Ellen:Thank you for your rating. We are glad you enjoyed your stay. We hope we get to see you again soon.

8/10 Good

Laketa, Ansonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasure to stay at this resort. The property is clean and well maintained. The staff is friendly and was very helpful and always informative. This is the 2nd year we have visited and I would come back again.
Stayed 4 nights in Apr 2024
Response from Kevin, Front Office Manager on 6 Apr 2024
Laketa:Thank you for your kind words. We always appreciate knowing our repeat guests continue to enjoy making memories with us. We hope to see you again soon.

10/10 Excellent

Sonia, Centerville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and professional staff. Accommodated early check in request. Great breakfast, clean room. Would stay here again!
Stayed 2 nights in Mar 2024
Response from Kevin, Front Office Manager on 5 Apr 2024
Sonia:Thank you for your kind words. We will be sure to pass on your review to our staff. We are glad you enjoyed your stay and our newly revamped breakfast.

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, staff was very friendly and helpful. Enjoyed my stay.
Stayed 3 nights in Mar 2024
Response from Kevin, Front Office Manager on 4 Apr 2024
Tim:Thank you for taking the time to write your review. We are glad you had a good stay and enjoyed your interactions with out staff. We hope we can earn that 5 star review next time.

6/10 Okay

Cathy

Travelled with family, Travelled with family and small children, Travelled with partner
Great place for families, breakfast arcade and pool. Fire pits were pleasant. Thought there were two restaurants, there were none. Only conjoined rooms on second floor, very inconvenient for ill or those who have problems with stairs, which we were. SO MANY STAIRS. Probably will not recommend or return.
Stayed 4 nights in Mar 2024
Response from Kevin, Front Office Manager on 1 Apr 2024
Cathy:We are sorry you didn't enjoy your stay your stay. We always strive to take care of our guests. We would have been happy to put you in a room on our first floor if you had asked. We hope you will give us the chance to earn your business again.

10/10 Excellent

Daiane

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2024
Response from Kevin, Front Office Manager on 4 Apr 2024
Daiane:Thank you for taking the time to rate your stay. We are happy to know you enjoyed your time at the resort and we hope to see you again soon.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Kevin, Front Office Manager on 31 Mar 2024
Douglas:Thank you for your rating. We are happy you enjoyed your stay with us and we hope you have a very happy Easter Weekend.

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, very clean and quiet.
Stayed 1 night in Mar 2024
Response from Kevin, Front Office Manager on 29 Mar 2024
Dana:Thank you for taking the time to review your stay and write these comments. Our staff works tirelessly to ensure our hotel is always looking it's best. We hope we get to see you again in the near future.

10/10 Excellent

Andreia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kevin, Front Office Manager on 29 Mar 2024
Andreia:Thank you for taking the time to review your stay here. We hope we have the pleasure of serving you again in the near future.

10/10 Excellent

Wilder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice place to stay.
Response from Kevin, Front Office Manager on 21 Mar 2024
Wilder:Thank you for your review. We are happy you enjoyed your stay and hope we get a chance to see you again.

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful staff
Stayed 1 night in Mar 2024
Response from Kevin, Front Office Manager on 18 Mar 2024
Hey Scott:Thank you for taking the time to write a review of your stay. We will be sharing your kind words with our staff. We hope to see you again soon.

10/10 Excellent

Deborah

Stayed 1 night in Mar 2024
Response from Kevin, Front Office Manager on 6 Apr 2024
Deborah:Thank you for rating your stay. We are happy to know you enjoyed your time at the Bayside Resort and we hope to see you again soon.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay. The people at the front desk were friendly and helpful. Had I known the hotel had charging stations on site I would’ve drove my EV to the Cape.
Stayed 1 night in Mar 2024
Response from Kevin, Front Office Manager on 18 Mar 2024
Hey John:We are glad you enjoyed your stay and we will pass on your kind words to our front desk staff. We do have EV Chargers in our parking lot and we hope you get to enjoy them during your next visit.

8/10 Good

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice. Rooms were clean. Buffet breakfast was good to start your day. I would say the walls are paper thin so noise level was high. Kids running up and down the hall with obvious no supervision. Undecided whether to stay there again because of the noise level.
Stayed 2 nights in Mar 2024
Response from Kevin, Front Office Manager on 15 Mar 2024
Barry:Thank you for your review we are glad you enjoyed the rooms and breakfast. We hope to see you again soon.

8/10 Good

Penelope

Stayed 5 nights in Mar 2024
Response from Kevin, Front Office Manager on 4 Apr 2024
Penelope:Thank you for taking the time to rate your stay at the Bayside Resort. We hope we have the chance to serve you again.

10/10 Excellent

Carolyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is always a pleasure to stay at. The rooms are always clean and comfortable. The included breakfast is a nice bonus. The one thing that I would like to see is more lighting in the parking lot to the left of the main building. It is quite dark.
Stayed 2 nights in Mar 2024
Response from Kevin, Front Office Manager on 14 Mar 2024
Carolyn:Thank you for taking the time to review your stay at the Bayside Resort. We are glad you enjoyed breakfast. We will be sure to pass on your comments to upper management.

10/10 Excellent

Kathleen

Stayed 3 nights in Mar 2024
Response from Kevin, Front Office Manager on 31 Mar 2024
Kathleen:Thank you for your rating. We are very pleased to know you enjoyed your stay with us. We hope we have the pleasure of seeing you soon.

8/10 Good

James

Stayed 2 nights in Mar 2024
Response from Kevin, Front Office Manager on 31 Mar 2024
James:Thank you for your rating. We hope we have the chance to earn a five during your next stay.

8/10 Good

Yin, Livingston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this place. Love the coupon for free drink. Like the hot tub and pool but I was looking forward to sauna but it was broken. Otherwise everything was great.
Stayed 1 night in Mar 2024
Response from Joshua, Front Desk Supervisor on 12 Mar 2024
Good Morning Yin! We apologize about the sauna being out-of-order but are glad you enjoyed everything else! we hope to see you again soon!

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kevin, Front Office Manager on 14 Mar 2024
Abigail:Thank you for taking the time to rate your recent stay at the Bayside Resort. We hope we have the pleasure of seeing you again soon.

10/10 Excellent

Sharon

Stayed 2 nights in Mar 2024
Response from Kevin, Front Office Manager on 30 Mar 2024
Sharon:Thank you for your review. We are always happy to see a 5/5 rating. We hope we have the pleasure of serving you again in the near future.

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk service was excellent.
Stayed 1 night in Mar 2024
Response from Joshua, Front Desk Supervisor on 12 Mar 2024
Thank you Joe! I will certainly pass along the good news to the rest of the front desk team! We hope to see you again soon!

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay frequently
Response from Kevin, Front Office Manager on 7 Mar 2024
Sharon:We are glad to know you had an excellent time and we are even happier to know you stay here frequently. Thank you for patronage and we hope to see you again soon. Cheers

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bryan was wonderful very inviting and accommodating. It was a fast and easy check in.
Stayed 1 night in Mar 2024
Response from Kevin, Front Office Manager on 3 Mar 2024
Erin:Thank you for your kind words. We will be sure to pass them on to Bryan. We are glad you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this will be our go to place going forward on the cape
Stayed 1 night in Mar 2024
Response from Kevin, Front Office Manager on 3 Mar 2024
James:Thank you for taking the time to let us know you had a good time at the Bayside Resort. We always feel so lucky and honored to be part of families Cape Cod Traditions. We can't wait to make more memories with you down the road.

2/10 Terrible

Rebecca

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Kevin, Front Office Manager on 3 Mar 2024
Rebecca:We are sorry you didn't enjoy your stay. We hope you will give us another chance in the future. The Bayside Resort caters to families and children during kids' vacation week and we are often at very high occupancy during those times.

10/10 Excellent

Paula, New Bedford

Stayed 2 nights in Feb 2024
Response from Kevin, Front Office Manager on 25 Mar 2024
Paula:Thank you for taking the time to rate your stay. We hope we have the pleasure of serving you again in the near future.

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Kevin, Front Office Manager on 21 Mar 2024
Jenny:Thank you for your rating. We are glad to know you had a good time and we look forward to your next stay.

10/10 Excellent

Francisneia siqueira

Stayed 2 nights in Feb 2024
Response from Kevin, Front Office Manager on 21 Mar 2024
Francisneia Siqueira:Thank you for your rating. We are glad you had a good time here and we hope we have the pleasure of serving you again in the near future.

8/10 Good

Dawn-Marie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for an overnight with kids
Stayed 1 night in Feb 2024
Response from Kevin, Front Office Manager on 26 Feb 2024
Dawn Marie:Thank you for the positive review. We are glad you had a good stay with us. We hope to see you and kids again soon.

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time
Stayed 2 nights in Feb 2024
Response from Kevin, Front Office Manager on 26 Feb 2024
Melissa:Thank you for taking the time to let us know you had an amazing time. The staff works tirelessly to make sure every stay is amazing. We hope we get a chance to see you soon.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kevin, Front Office Manager on 21 Mar 2024
Luis:Thank you for your rating. We are glad you enjoyed your time here at the Bayside Resort and we look forward to welcoming you back in the near future.