Lobby lounge

Reviews of The Simon Hotel Sydney

3.5 out of 5
The Simon Hotel Sydney
380 Esplanade, Sydney, NS

Reviews

8.8

Excellent

Rating 10 - Excellent. 552 out of 1007 reviews" "
Rating 8 - Good. 294 out of 1007 reviews" "
Rating 6 - Okay. 97 out of 1007 reviews" "
Rating 4 - Poor. 46 out of 1007 reviews" "
Rating 2 - Terrible. 18 out of 1007 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & quiet
Stayed 1 night in Feb 2024
Response from Courtney on 27 Mar 2024
Thank you! Hope to see you again soon,

8/10 Good

Wade

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful. Towels were from a 1 star hotel.
Stayed 1 night in Mar 2024
Response from Courtney on 27 Mar 2024
Thank you, we have been looking into new towels for the comfort of our guests and they should be here soon!

6/10 Okay

Ron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were given a room that had an adjoining room. We could hear people talking until the early hours of the morning. We had a 5am flight out and had very little sleep. We would stay at the hotel again if we did not have a adjoining room.
Stayed 1 night in Mar 2024
Response from Courtney on 27 Mar 2024
So sorry about the noise you could hear from your room. I have made a note that you would prefer not to be in these rooms. Hope to see you again soon,

6/10 Okay

Travis

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Courtney on 27 Mar 2024
Thank you! Hope to see you again soon,

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean
Stayed 2 nights in Mar 2024
Response from Courtney on 27 Mar 2024
Thank you, see you again soon!

10/10 Excellent

Corinne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You could walk to the arena and restaurants
Stayed 2 nights in Mar 2024
Response from Courtney on 27 Mar 2024
Thank you,

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great food at the restaurant the room was clean bed was comfortable I wish the bathroom had a jet tub
Stayed 1 night in Mar 2024
Response from Courtney on 27 Mar 2024
Glad you enjoyed your stay!

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great design and comfort
Stayed 1 night in Mar 2024
Response from Courtney on 27 Mar 2024
Thank you! Hope to see you again soon,

8/10 Good

Fathima Nazeefa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot
Stayed 1 night in Feb 2024
Response from Courtney on 27 Mar 2024
Thank you! Hope to see you again soon,

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovations are still underway but seem to be mostly done. Our suite was renovated and while it was nothing over the top it looked nice and was quite comfortable. Good view down the harbour. The black out blinds are really great. Staff is very friendly and outgoing. We ate in the restaurant 3 nights and it is a comfortable place with good service. Try the seafood chowder--it is on the starters menu but it is a hearty delicious meal. All in all a good centre town location, on the water, quiet.
Stayed 5 nights in Feb 2024
Response from Courtney on 27 Mar 2024
Thank you so much, we hope to see you again soon,

6/10 Okay

Faizalkhan

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property was good but off season the pricing of the hotel a bit expensive.
Stayed 1 night in Feb 2024

8/10 Good

Donald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just would be nice to know it’s $15 a night for parking on top of room price
Stayed 3 nights in Feb 2024

8/10 Good

Donald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just would be nice to know its $15 a night for parking
Stayed 2 nights in Feb 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Courtney on 27 Mar 2024
Thank you! Hope to see you again soon,

10/10 Excellent

Ellen, Kentville

Stayed 2 nights in Feb 2024
Response from Courtney on 27 Mar 2024
Thank you! Hope to see you again soon,

10/10 Excellent

Donna

Liked: Cleanliness, property conditions & facilities
Clean, friendly staff
Stayed 1 night in Feb 2024
Response from Courtney on 27 Mar 2024
Thank you! Hope to see you again soon,

8/10 Good

Yuanzuo

Liked: Cleanliness, staff & service, property conditions & facilities
new
Stayed 1 night in Feb 2024

6/10 Okay

Laura

Travelled with partner
Liked: Cleanliness, staff & service
The room was beautiful & food from Trio was delicious. But unfortunately there must have been about 50 children running up and down the hallways at night time and early morning being extremely loud; which was a disappointment and ruined the rest of my stay.
Stayed 2 nights in Feb 2024
Response from Courtney on 27 Mar 2024
So sorry about the inconvenience, please call us at the desk anytime you have any concerns and we will be happy to address them, hope to see you again soon,

8/10 Good

John

Travelled with partner
Was not aware that parking was extra until check in, not impressed. Room was clean and comfortable but had to get heat adjusted, too hot. Very difficult to turn on shower, had to get assistance, and water was very discoloured.
Stayed 2 nights in Feb 2024

10/10 Excellent

leena

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay option,
Stayed 3 nights in Jan 2024
Response from Courtney on 27 Mar 2024
Thank you! Hope to see you again soon,

10/10 Excellent

Juanita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my suite,its beautiful well worth the money.im very happy with the quiet.
Stayed 1 night in Feb 2024
Response from Courtney on 27 Mar 2024
Thank you! Hope to see you again soon,

10/10 Excellent

Kerrielynn, dartmouth ns

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Courtney on 27 Mar 2024
Thank you, hope to see you again soon,

8/10 Good

WEI, MARKHAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
need pay for parking,it's no good
Stayed 1 night in Jan 2024

6/10 Okay

Larissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room itself was wonderful, perfect for kids with the separate rooms with lots of space. Our ironing board broke upon use. Turning the corner to go to the bathroom the shelf above the toilet sticks out a little too far and three out of five of us hit our heads on it entering the bathroom. Leaving we had to pay for parking which was a bit of a disappointment after breakfast was not continental and a quite over priced. Overall the staff was friendly and the rooms were decent.
Stayed 1 night in Jan 2024
Response from Courtney on 27 Mar 2024
Thank you, we have fixed the towel racks in the suites!

2/10 Terrible

Matthew

Stayed 2 nights in Jan 2024
Response from Courtney on 27 Mar 2024
Thank you for your review, if you would like to discuss your stay further please call us at the hotel directly,

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and friendly. Very clean and great rooms.
Stayed 1 night in Jan 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Courtney on 27 Mar 2024
Thank you! Hope to see you again soon,

10/10 Excellent

paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should'n have to pay for parking like every other hotel and motel. That's my only complaint.
Stayed 2 nights in Jan 2024

10/10 Excellent

virginia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, friendly staff. Convenient handicap parking option. Thank you!
Stayed 1 night in Jan 2024

6/10 Okay

Greg

Stayed 4 nights in Jan 2024

8/10 Good

Elise

Travelled with partner
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

George

Stayed 1 night in Jan 2024
Response from Courtney on 16 Jan 2024
Thank you,

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, warm staff whonwere happy to help with any issue that arose
Stayed 1 night in Jan 2024
Response from Courtney on 16 Jan 2024
Thank you, our staff is amazing!

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable
Stayed 1 night in Jan 2024
Response from Courtney on 16 Jan 2024
Thank you,

10/10 Excellent

Jason

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing and I will definitely stay again. The staff were very friendly and professional. The rooms were very large and clean
Stayed 1 night in Jan 2024
Response from Courtney on 16 Jan 2024
Thank you! The staff here are top notch!

8/10 Good

Jamie

Liked: Cleanliness
Stayed 2 nights in Jan 2024
Response from Courtney on 16 Jan 2024
Thank you!

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable atmosphere. Room is very clean.
Stayed 1 night in Jan 2024

6/10 Okay

Rob

The property and cleanliness and staff were great but the party down the hall until 4 in the morning should have been shut down way earlier and the crows outside the hotel started at first sign of light and there were thousands in the trees . Second time now that I’ve stayed there.
Stayed 1 night in Dec 2023

10/10 Excellent

Len

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Courtney on 16 Jan 2024
Thank you!

10/10 Excellent

Gordon

Stayed 1 night in Dec 2023
Response from Courtney on 27 Mar 2024
Thank you, hope to see you again soon,

6/10 Okay

Jessica

Travelled with partner
Liked: Staff & service, amenities
The parking situation is ridiculous. The place had so many renos and looks amazing at a glance but the shower had mould all around the bottom of it.
Stayed 1 night in Dec 2023

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

demi

Liked: Cleanliness, staff & service, property conditions & facilities
Needed a clean, convenient place for the night as I had an early morning flight. This spot fit the bill perfectly.
Stayed 1 night in Dec 2023

8/10 Good

Donna

Stayed 1 night in Dec 2023
Response from Courtney on 16 Jan 2024
Thank you,

10/10 Excellent

Patrick

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia made a mistake with a date change on the hotel. Simon hotel assured me all was good and even upgraded my room to one with a view free of charge. Great stay, great prices, booked again.
Stayed 2 nights in Dec 2023

8/10 Good

Sharon

Stayed 1 night in Dec 2023

10/10 Excellent

Tricia

Travelled with partner
Liked: Staff & service, property conditions & facilities
Staff were very accommodating!! Beautiful rooms
Stayed 1 night in Dec 2023

10/10 Excellent

Shivam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023