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Property had bed bugs a week before and no one notified us and no explanation on steps taken to ensure it was safe to stay. Doors were not secure, dirty
Staff were excellent.
Still think hotel prices are too expensive, all over!
The air conditioner took very long to cool the room. The room was too hot for us to sleep comfortably!
We liked seeing the upgrades. There was a lot of litter around the grounds outside, we don't think it was caused by the hotel or guests, but it needed to be cleaned up in a more timely manner to give a better image for the hotel. The staff was friendly and welcoming.
Dear Guest,We appreciate your feedback. Looking forward to see you on your next stay.Thank You
6/10 Okay
Keera
Travelled with partner, Travelled with group
30 Apr 2024
Liked: Staff & service
Rooms were fine, the people in and around hotel were sketchy. Lots of prostitutes
Keera
Stayed 2 nights in Apr 2024
Response from Neeraj on 30 Apr 2024
Dear Guest, Thank you for taking the time to share your experience with us. I’m disappointed to learn that your stay did not live up to your expectations. This is unusual as we certainly pride ourselves in providing our guests with a most comfortable and enjoyable experience. The issues has been addressed to the right department and needed actions will be taken. I hope you will consider us again for your next stay.Thank You
Dear Guest, Thank you for taking the time to share your experience with us. I’m disappointed to learn that your stay did not live up to your expectations. This is unusual as we certainly pride ourselves in providing our guests with a most comfortable and enjoyable experience. The issues has been addressed to the right department and needed actions will be taken. I hope you will consider us again for your next stay.Thank You
The beds were super comfy.
Front desk staff was inattentive and carried on a conversation in another language while checking us in. Seemed annoyed that they were interrupted.
Get what you pay for. All we wanted was a great sleep and we got it, so that’s good enough.
Jennifer
Stayed 1 night in Apr 2024
Response from Neeraj on 30 Apr 2024
Dear Guest,We appreciate your feedback.I spoke to my staff and I came to know that we were training our new front desk staff. I am sorry if you didn't feel good about it.Looking forward to see you on your next stay.Thank You
It’s an old motel, bedding was torn and worn, carpets sticky, bathroom smelled like urine, 2 towels for 2 queen beds 1 face towel, 1 hand towel good thing there was only 2 of us. Originally booked a king but got 2 queens instead.
I guess you get what you pay for.
Vanessa
Stayed 1 night in Apr 2024
Response from Neeraj on 30 Apr 2024
Dear Guest, Thank you for taking the time to share your experience with us. I’m disappointed to learn that your stay did not live up to your expectations. This is unusual as we certainly pride ourselves in providing our guests with a most comfortable and enjoyable experience. The issues has been addressed to the right department and needed actions will be taken. I hope you will consider us again for your next stay.Thank You
Location was good. Unfortunately the hotel was incredibly noisy. Between loud banging drumming music until after 11 pm and doors slamming and the general noise this building made - it was a bad stay. Definitely would not stay here again.
Lisa
Stayed 1 night in Apr 2024
Response from Neeraj on 30 Apr 2024
Dear Guest, Thank you for taking the time to share your experience with us. I’m disappointed to learn that your stay did not live up to your expectations. This is unusual as we certainly pride ourselves in providing our guests with a most comfortable and enjoyable experience. The issues has been addressed to the right department and needed actions will be taken. I hope you will consider us again for your next stay.Thank You
Hotel is small, always pretty quiet and appears clean. Is good quality for the price and not a ritzy establishment. Staff is always friendly and helpful, parking is easy and accessible. Location is great, close to good restaurants and shopping.
Lacey
Stayed 2 nights in Mar 2024
Response from Neeraj on 30 Apr 2024
Dear Guest,We appreciate your feedback. Looking forward to see you on your next stay.Thank You
This is our go to hotel. We have found great comfort here. It's in the middle of all our favourite spots. We usually stay 1-3 times each year. Love their free breakfast selection. Will be back next month for the calgary expo.
Andrea
Stayed 1 night in Mar 2024
Response from Neeraj on 30 Apr 2024
Dear Guest,We appreciate your feedback. Looking forward to see you on your next stay.Thank You
Dear Guest,We appreciate your feedback. Looking forward to see you on your next stay.Thank You
6/10 Okay
Emilia J
1 Apr 2024
Liked: Property conditions & facilities
The face towel is dirty. Waffle maker is not functioning as it should be.
Emilia J
Stayed 1 night in Mar 2024
Response from Neeraj on 30 Apr 2024
Dear Guest, Thank you for taking the time to share your experience with us. I’m disappointed to learn that your stay did not live up to your expectations. This is unusual as we certainly pride ourselves in providing our guests with a most comfortable and enjoyable experience. The issues has been addressed to the right department and needed actions will be taken. I hope you will consider us again for your next stay.Thank You
It was neat, no bed bugs, quite and the receptionist was really nice. The furnishings in the room can be updated.
Ify
Stayed 1 night in Mar 2024
Response from Neeraj on 30 Apr 2024
Dear Guest,We appreciate your feedback. Looking forward to see you on your next stay.Thank You
8/10 Good
Charlee
29 Mar 2024
Charlee
Stayed 1 night in Mar 2024
Response from Neeraj on 30 Apr 2024
Dear Guest,We appreciate your feedback. Looking forward to see you on your next stay.Thank You
8/10 Good
Ben
26 Mar 2024
Ben
Stayed 1 night in Mar 2024
Response from Neeraj on 30 Apr 2024
Dear Guest,We appreciate your feedback. Looking forward to see you on your next stay.Thank You
10/10 Excellent
Terry
Travelled with family
25 Mar 2024
Great location, friendly staff
Terry
Stayed 1 night in Mar 2024
Response from Neeraj on 30 Apr 2024
Dear Guest,We appreciate your feedback. Looking forward to see you on your next stay.Thank You
2/10 Terrible
Valeriia
25 Mar 2024
Valeriia
Stayed 1 night in Mar 2024
Response from Neeraj on 30 Apr 2024
Dear Guest, Thank you for taking the time to share your experience with us. I’m disappointed to learn that your stay did not live up to your expectations. This is unusual as we certainly pride ourselves in providing our guests with a most comfortable and enjoyable experience. The issues has been addressed to the right department and needed actions will be taken. I hope you will consider us again for your next stay.Thank You