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Reviews of Grey Eagle Resort

4 out of 5
Grey Eagle Resort
3779 Grey Eagle Drive Southwest, Calgary, AB

Reviews

9.2

Wonderful

Rating 10 - Excellent. 727 out of 1100 reviews" "
Rating 8 - Good. 262 out of 1100 reviews" "
Rating 6 - Okay. 71 out of 1100 reviews" "
Rating 4 - Poor. 25 out of 1100 reviews" "
Rating 2 - Terrible. 15 out of 1100 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
There was no over hang to check in. It was raining out. The parking lot stalls are small. Very nice hotel. The staff are very friendly and helpful.
Stayed 1 night in May 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love goming here the staff are all great
Stayed 1 night in May 2024

10/10 Excellent

Blue

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The air conditioning was loud when it turned on, as well as I think having to pay for an extra guess fee means everything that comes with the room already would also be provided for the extra guess. For example the room only came with two robes but there were three people in that room. As well as considering how expensive the room was which was around $200 for 1 day I would have liked the snacks that was in the room, the chocolate, pop, water, and chips on the table to be free. But a clear sign says all of it was $4 each, though that doesn’t sound expensive the room is already quite expensive so adding that would have everything accumulate. It is one of the fancier hotels which is understandable in some aspects, but the fee doesn’t add up considering how little it covers to enjoy everything seemingly included with the room.
Stayed 1 night in May 2024

6/10 Okay

Herb

Liked: Staff & service, property conditions & facilities
Parking was Far from Convinent The Parking Was Plugged Each Evening With Casion Players. This Was The First Hotel In 20 Years That Did Not Have Complimentry Breakfast.
Stayed 2 nights in May 2024
Response from Selam on 16 May 2024
Dear Guest,Thanks much for your recent review. We have taken your feedback on board, and will strive to make improvement accordingly. I hope we get the chance to see you again soonWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exterior lighting
Stayed 1 night in May 2024
Response from Selam on 15 May 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

8/10 Good

Lauran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is our to go place to stay when visiting Calgary, staff are friendly, room is always clean and comfortable and free parking, which is even better!
Stayed 1 night in May 2024
Response from Selam on 15 May 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

8/10 Good

Linda

Liked: Staff & service
Stayed 1 night in May 2024
Response from Selam on 15 May 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Christine Joy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to attend a wedding. We had a great time because we felt safe and the staffs were friendly! Everyone was nice even the other guests.
Stayed 1 night in May 2024
Response from Selam on 9 May 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Colleen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great girls night!
Stayed 1 night in May 2024
Response from Selam on 9 May 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and quick check in during peak hours.
Stayed 1 night in Apr 2024
Response from Selam on 9 May 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Selam on 15 May 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Selam on 9 May 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
So convenient
Stayed 2 nights in May 2024
Response from Selam on 9 May 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

8/10 Good

Troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once construction of the roads and intersections are complete it will be an amazing spot
Stayed 1 night in May 2024
Response from Selam on 4 May 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Selam on 9 May 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

8/10 Good

Holley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms was very clean, beds were super comfortable. Wasn’t exactly thrilled with the restaurant food.
Stayed 1 night in May 2024
Response from Selam on 4 May 2024
Dear Guest,Thanks much for your nice review. We have taken your feedback on board, and will strive to make improvement accordingly. I hope we get the chance to see you again soonWarm regardsAssistant Front Office ManagerSelam Negash

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being able to stay in a hotel connected to the concert venue was so convenient.
Stayed 1 night in Apr 2024
Response from Selam on 3 May 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service throughout the entire facility. Hotel room was immaculate and comfortable. Had a very enjoyable visit. Will be definitely choosing the Grey Eagle hotel and casino again.
Stayed 1 night in May 2024
Response from Selam on 3 May 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property Lots to do and you don’t have to go outside!!
Stayed 1 night in May 2024
Response from Selam on 3 May 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Lafoy Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely come back forsure
Stayed 1 night in Apr 2024
Response from Selam on 3 May 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Selam on 3 May 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

6/10 Okay

Fe Judy, Scarborough

Travelled with group
No other places to go except the casino
Stayed 1 night in Apr 2024
Response from Selam on 3 May 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Valencia

Stayed 1 night in Apr 2024
Response from Selam on 3 May 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

8/10 Good

Julie, Cranbrook

Liked: Cleanliness, staff & service, property conditions & facilities
always my go to in Calgary but one thing I noticed was the bathroom light was too dim and the only other mirror was in a dark place too, hard to get ready. Not a lot of gluten free options also on their restaurant menus
Stayed 1 night in Apr 2024
Response from Selam on 3 May 2024
Dear Guest,Thanks much for your nice review. We have taken your feedback on board, and will strive to make improvement accordingly. I hope we get the chance to see you again soonWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Demetra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Selam on 3 May 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Kent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2024
Response from Selam on 3 May 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

8/10 Good

Blair

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The rooms are starting to show their age. All the furniture is banged up, beds are worn, carpets are stained. But they staff is wonderful. As is the outdoor hot tub. I ordered a ceasar salad from room service and it was the best I'd ever had chucks of Canadian bacon, fresh shaved park, and a chip instead of croutons, delicious!
Stayed 1 night in Apr 2024
Response from Selam on 3 May 2024
Dear Guest,Thanks much for your nice review. We have taken your feedback on board, and will strive to make improvement accordingly. I hope we get the chance to see you again soonWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here. Clean rooms, easy access to the casino, event center etc. Would stay again!
Stayed 1 night in Apr 2024
Response from Selam on 3 May 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay
Stayed 2 nights in Apr 2024
Response from Selam on 3 May 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Selam on 25 Apr 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing wrong with it
Stayed 2 nights in Apr 2024
Response from Selam on 25 Apr 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Beds are very comfortable. The only reason I didn't give it 5 stars is the price. A little steep but I guess what isn't expensive these days.
Stayed 1 night in Apr 2024
Response from Selam on 25 Apr 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Jeffrey David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Selam on 25 Apr 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay at Grey Eagle. Front desk staff were friendly.
Stayed 1 night in Apr 2024
Response from Selam on 25 Apr 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing else around the area to do really.
Stayed 4 nights in Apr 2024
Response from Selam on 20 Apr 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

6/10 Okay

Christene

Liked: Staff & service
Carpets and walls dirty. Room smelt musty.
Stayed 2 nights in Apr 2024
Response from Selam on 20 Apr 2024
Dear Guest,Thanks much for your nice review. We have taken your feedback on board, and will strive to make improvement accordingly. I hope we get the chance to see you again soonWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, convenient, and very professional.
Stayed 3 nights in Apr 2024
Response from Selam on 20 Apr 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

8/10 Good

Justin, Kamloops

Stayed 1 night in Apr 2024
Response from Selam on 3 May 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Mark

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing particular a convenient place to stay great buffet
Stayed 1 night in Apr 2024
Response from Selam on 12 Apr 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Ron D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always the best.
Stayed 2 nights in Apr 2024
Response from Selam on 12 Apr 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Annie Comai

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked being greeted with a native man who opened the doors for me and my luggage. I like native presence at a native themed property.
Stayed 2 nights in Apr 2024
Response from Selam on 12 Apr 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

JENNIFER

Stayed 2 nights in Apr 2024
Response from Selam on 3 May 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Selam on 12 Apr 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

yannick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Gray Eagle Resort and I must say, it was a delightful experience. The customer service provided by the staff was truly exceptional. They were attentive, friendly, and went above and beyond to ensure our stay was enjoyable. The rooms at Gray Eagle Resort were not only spacious but also incredibly comfortable. The beds were cozy and provided a great night's sleep after a long day of exploring. The attention to detail in the room decor and amenities was also worth mentioning. Overall, I highly recommend Gray Eagle Resort at Tsuu T’ina Nation for anyone looking for a relaxing and enjoyable getaway. The excellent customer service and comfortable rooms made our stay truly memorable.
Stayed 1 night in Apr 2024
Response from Selam on 8 Apr 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very accessible
Stayed 3 nights in Apr 2024
Response from Selam on 8 Apr 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Jeffery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cleaning and excellent staff.
Stayed 1 night in Apr 2024
Response from Selam on 8 Apr 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Jennifer

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and drink prices are great, food is delicious Casino area is not non-smoking, I get it, but it is really smoky in there overall
Stayed 1 night in Mar 2024
Response from Selam on 5 Apr 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Selam on 5 Apr 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Georg

Liked: Cleanliness, staff & service, property conditions & facilities
Great location - close to major transportation routes Well maintained facility
Stayed 3 nights in Mar 2024
Response from Selam on 3 Apr 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was ok. Already pretty banged up for being new.
Stayed 1 night in Feb 2024
Response from Selam on 3 Apr 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash