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Reviews of Alt Hotel Calgary East Village

3.5 out of 5
Alt Hotel Calgary East Village
635 Confluence Way SE, Calgary, AB

Reviews

9.4

Exceptional

Rating 10 - Excellent. 771 out of 1018 reviews" "
Rating 8 - Good. 190 out of 1018 reviews" "
Rating 6 - Okay. 29 out of 1018 reviews" "
Rating 4 - Poor. 16 out of 1018 reviews" "
Rating 2 - Terrible. 12 out of 1018 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Business traveller
Liked: Cleanliness, property conditions & facilities
.
Stayed 3 nights in Apr 2024

8/10 Good

Lizzie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for short stay in Calgary. Building quite warm, had to have the Aircon on all night despite it not being warm out.
Stayed 1 night in May 2024

10/10 Excellent

Kadriye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Louis- Guest Services Supervisor on 26 May 2024
Thank you so much for this perfect score! We hope you enjoyed your stay with us and we hope we will have the chance to welcome you again!

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Louis- Guest Services Supervisor on 26 May 2024
Thank you very much for this amazing score of 5 out of 5! We hope you enjoyed your stay with us and we look forward to welcoming you again soon!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Delightful, minimalist situation - everything is so easy and stream lined. Not for someone who needs lots of space. But so handy! Great location for walking ! Wd kove to stay again. Oh, and great bed!
Stayed 1 night in May 2024
Response from Louis- Guest Services Supervisor on 26 May 2024
Thank you Linda for this great review! We are thrilled to read you enjoyed your stay with us! We are glad that our modern european design and our bedding were to your liking! We are looking forward to welcoming you again soon!

8/10 Good

Joel

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in a good area for walking, we had our dog with us. Cool modern room, little overcomplicated system for lighting and heating, very tight on space considering we had a king size bed. Shower leaked on the floor from the glass door and made a mess but nothing was done or checked on. Overall nice hotel in a good spot for a decent price, small lack of customer service.
Stayed 2 nights in May 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Louis- Guest Services Supervisor on 26 May 2024
Thank you so much for this awesome score! We are glad you enjoyed your time with us and we hope we will be able to welcome you again!

10/10 Excellent

Konstantin, Reutlingen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice euro style hotel. Great location, friendly staff, refreshing modern design. Good sustainability concept.
Stayed 3 nights in May 2024
Response from Louis- Guest Services Supervisor on 26 May 2024
Thank you Konstantin for this amazing review! We are truly happy you enjoyed your stay with us! We are glad our team members were able to come through to you and that you liked our modern european design! We hope we will have the chance to welcome you again soon!

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2024
Response from Louis- Guest Services Supervisor on 26 May 2024
Thank you so much for this perfect score! We hope you enjoyed your stay with us and we are happy our location was ideal for your time in the city! We are looking forward to welcoming you again!

10/10 Excellent

Mehmet Levent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xxx
Stayed 3 nights in May 2024
Response from Louis- Guest Services Supervisor on 26 May 2024
Thank you so much for this perfect score! We hope you enjoyed your stay with us and we hope we will have the chance to welcome you again!

10/10 Excellent

Hussein, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moderne hotel
Stayed 3 nights in May 2024
Response from Louis- Guest Services Supervisor on 22 May 2024
Thank you for this perfect score! We are happy to read you enjoyed our modern design and that your stay was to your expectations! We look forward to welcoming you again soon!

8/10 Good

Anna Lissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in May 2024
Response from Louis- Guest Services Supervisor on 22 May 2024
Thank you for this great score! We are glad you enjoyed your stay with us and we hope we will be able to welcome you again!

10/10 Excellent

Michael, Edmonton

Liked: Cleanliness
Stayed 2 nights in May 2024
Response from Louis- Guest Services Supervisor on 22 May 2024
Thank you very much for this perfect score of 5 out of 5! We are glad you enjoyed your time with us and we look forward to welcoming you again soon!

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Louis- Guest Services Supervisor on 21 May 2024
Thank you for this perfect score! We are glad you enjoyed your stay with us and we hope you enjoyed your stay with us! We hope we will be able to welcome you again!

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Louis- Guest Services Supervisor on 19 May 2024
Thank you for this perfect score! We are glad you enjoyed your stay with us and we hope we will have the chance to welcome you again soon!

8/10 Good

Renny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice building. Around the area there's a lot of people living in the streets. I hope Calgary/Canada government does more to help these people.
Stayed 2 nights in May 2024
Response from Louis- Guest Services Supervisor on 17 May 2024
Thank you for this excellent score! We are happy to see you enjoyed your overall experience with us. We are looking forward to welcoming you again soon!

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Louis- Guest Services Supervisor on 17 May 2024
Thank you very much for this excellent score! We are glad you enjoyed your time in the city and we hope we will have the chance to see you again soon!

8/10 Good

Jamie

Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 15 May 2024
Thank you for this excellent score! We hope you enjoyed your experience with us and we look forward to welcoming you again!

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place in the River District , we had a lovely view. Staff were helpful and the room was well designed - nice bedding, real glasses and nespresso machine. I will be back.
Stayed 3 nights in May 2024
Response from Louis- Guest Services Supervisor on 15 May 2024
Thank you for this amazing review! We are thrilled you enjoyed your stay with us! We are glad that our location was ideal for your time in the city and that our bedding and amenities were to your liking! We are looking forward to welcoming you again soon!

4/10 Poor

Curtis

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in May 2024
Response from Louis- Guest Services Supervisor on 15 May 2024
Thank you for taking the time to leave us your review. We are saddened your overall experience may not have been to our usual standard. We hope we will be able to welcome you again and have you live the true Alt experience.

2/10 Terrible

Emilee

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
horrible
Stayed 2 nights in Apr 2024
Response from Jay Miskow - Guest Services Manager on 10 May 2024
Emiliee,Thank you for the review.We hope to welcome you back in the future.

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay!
Stayed 1 night in May 2024
Response from Jay Miskow - Guest Services Manager on 10 May 2024
Good Morning, AmandaThank you for the amazing review! We are happy to see we managed to exceed your expectations.We hope to welcome you back in the future!

10/10 Excellent

Makayla

Liked: Cleanliness, staff & service, property conditions & facilities
I like this hotel because it feels fancy and i like the big windows in the rooms and the nice views
Stayed 1 night in May 2024
Response from Jay Miskow - Guest Services Manager on 10 May 2024
Makayla,We appreciate the amazing review! We are happy to see you managed to take full advantage of the views we have around the hotel.We hope to welcome you back in the future!

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from JayM on 9 May 2024
Thank you so much for the amazing review on your recent stay at Alt East Village!We are happy to hear you enjoyed your stay with us, and we managed to exceed expectations.Hope to welcome you back soon!Jay MiskowGuest Services Manager

10/10 Excellent

Cori

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Apr 2024
Response from Louis- Guest Services Supervisor on 8 May 2024
Thank you very much for this perfect score of 5 out of 5! We are happy you enjoyed your time with us and we hope we will have the chance to welcome you back again!

10/10 Excellent

Lucja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2024
Response from Louis- Guest Services Supervisor on 8 May 2024
Thank you for this perfect score! We are happy you enjoyed your stay with us and we certainly hope we will be seeing you again!

10/10 Excellent

Mariusz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only come for work and visited for stampede.
Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 8 May 2024
Thank you for your review! We are glad you decide to stay with us when working in the city or when visiting for Stampede. We hope we will be able to welcome you again!

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The painted glass panel between shower and bedroom doesn’t block the light. Whenever bathroom light is on the bedroom lights up. Strange control panel for lights, fan and shades. Should provide written instructions. Probably wouldn’t stay again
Stayed 2 nights in May 2024
Response from Jay Miskow - Guest Services Manager on 10 May 2024
Susan,Thank you for the review, we do have written instructions upon request for our guests. Our Guest Service Agents are also available 24/7 to assist you.We hope to welcome you back in the future.

10/10 Excellent

Keith

Stayed 2 nights in May 2024
Response from Louis- Guest Services Supervisor on 26 May 2024
Thank you so much for this perfect score of 5 out 5! We hope you enjoyed your time at the hotel and we hope we will have the chance to welcome you again!

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
We love staying at the Alt.
Stayed 1 night in Apr 2024
Response from JayM on 2 May 2024
Thank you so much for the amazing review on your recent stay at Alt East Village!We are happy to hear you enjoyed your stay with us, and we managed to exceed expectations.Hope to welcome you back soon!Jay MiskowGuest Services Manager

10/10 Excellent

Roy

Stayed 3 nights in Apr 2024
Response from Louis- Guest Services Supervisor on 22 May 2024
Thank you for this awesome score! We are glad you enjoyed your time with us and we hope we will be able to welcome you back!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and restaurants
Stayed 1 night in Feb 2024
Response from JayM on 2 May 2024
Jessica,Thank you so much for the amazing review on your recent stay at Alt East Village! We are happy to hear you enjoyed your stay with us, and we managed to exceed expectations and you got to enjoy the restaurants.Hope to welcome you back soon!Jay MiskowGuest Services Manager

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from JayM on 2 May 2024
Thank you so much for the amazing review on your recent stay at Alt East Village!We are happy to hear you enjoyed your stay with us, and we managed to exceed expectations.Hope to welcome you back soon!Jay MiskowGuest Services Manager

10/10 Excellent

Mathieu, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 1 May 2024
Thank you for this perfect score! We are glad you enjoyed your time with us and we hope we will have the chance to welcome you back again!

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The ALT is a very modern hotel with nice features and great views!
Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 27 Apr 2024
Thank you Michael for your excellent review! We are glad you enjoyed your stay with us! We are happy our amenities were to your liking and that our location was ideal! We are looking forward to welcoming you again soon!

10/10 Excellent

Parvin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sooooo cute and trendy just needs a pool
Stayed 1 night in Jan 2024
Response from Louis- Guest Services Supervisor on 27 Apr 2024
Thank you for your review! We are glad you enjoyed your time with us! We hope we will have the chance to welcome you again!

10/10 Excellent

Holly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Will stay here again!!
Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 27 Apr 2024
Thank you for your perfect score review! We are happy you enjoyed your stay with us and we look forward to welcoming you soon again!

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well maintained rooms
Stayed 2 nights in Apr 2024
Response from Louis- Guest Services Supervisor on 27 Apr 2024
Thank you for this perfect score! We are thrilled you enjoyed your time at our hotel and we hope we will be able to see you again!

6/10 Okay

sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and hotel is very clean overall. I just wish there was better light control in room, you cannot dim the lights and you have to leave some of the main lights on in the bathroom and that's annoying. It would be nice to have some draws to put your clothes, staying more than two days becomes harder if you have no draws to place your things.
Stayed 2 nights in Apr 2024
Response from Louis- Guest Services Supervisor on 27 Apr 2024
Thank you for taking the time to leave us your review! We are appreciative of your feedback. We hope you enjoyed your overall experience at the hotel. We look forward to welcoming you again.

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Far enough from downtown, but close enough to walk to resturaunts and shopping nearby. Beautiful view of the bow river. Loved everything about our stay. 10/10 would recommend
Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 23 Apr 2024
Thank you for this amazing score! We are glad your time with us was to your expectations. We are happy that our location was ideal for your time in the city and that you will share your experience with others! We are looking forward to welcoming you again soon!

10/10 Excellent

Mathieu, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Louis- Guest Services Supervisor on 23 Apr 2024
Thank you so much for this perfect score! We are glad to read you have enjoyed your time here and we hope we will have the chance to see you again soon!

8/10 Good

Christian Frank

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We found it to be a great place to stay and very clean. The only thing we didnt like is that there was no minifridge or microwave. Otherwise we would definitely stay here again!
Stayed 6 nights in Apr 2024
Response from Louis- Guest Services Supervisor on 23 Apr 2024
Thank you very much for your review! We are glad that your overall experience was to your liking! We offer fridge upon request and are now available in one third of our rooms. A microwave is also available for guest use in the lobby. We hope we will have the chance to welcome you again soon!

10/10 Excellent

Rowell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will come back again
Stayed 1 night in Mar 2024
Response from Louis- Guest Services Supervisor on 21 Apr 2024
Thank you for your great review! We are happy to read you will be back with us again! We look forward to welcoming you!

10/10 Excellent

Jiangouwen

Stayed 1 night in Apr 2024
Response from Jay Miskow - Guest Services Manager on 10 May 2024
Thank you for the amazing review!We hope to welcome you back in the future.

10/10 Excellent

Haylee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 21 Apr 2024
Thank you for this perfect score! We are glad you enjoyed your time here and we look forward to seeing you again!

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy
Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 21 Apr 2024
Thank you for this perfect score! We hope you enjoyed your stay and we hope we will be able to welcome you again!

10/10 Excellent

Noah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent clean hotel with a Nespresso in the room (phew!) great water pressure in the shower, breakfast, lunch and dinner available and good lobby meeting spaces. Not a lot yet, but some dining nearby in this recently and still developing area, but make sure to see the stunning Calgary Public Library just a few minutes away. One of the most significant (comparatively) new builds in all of Canada.
Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 23 Apr 2024
Thank you very much for this awesome review! We are thrilled to read you enjoyed your time with us! We are glad that our amenities were to your liking and that our location was ideal was ideal for your time in the city! We are looking forward to welcoming you again soon!

8/10 Good

Cara

Stayed 2 nights in Apr 2024
Response from Louis- Guest Services Supervisor on 8 May 2024
Thank you for this excellent score! We hope you enjoyed your stay with us and look forward to welcoming you again soon!

10/10 Excellent

expedia relocation

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about the Alt hotels are their beds. Very comfortable. I do wish they had better tv options, or at least TVs that had the ability to pair your phone.
Stayed 2 nights in Apr 2024

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 13 Apr 2024
Thank you for your review. We are saddened your stay might not have been up to your expectations. We hope we will have a chance to a second first impression.