Reception

Reviews of Planet Guest House

2.5 out of 5
Planet Guest House
13 Mark Obi Close Off Clement Ebri drive, Calabar

Reviews

3.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 1 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

5.0/10

Cleanliness

3.0/10

Staff & service

3.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Has room for improvement
Hotel staff training of online booking and the coding for online booking is poor. Reached hotel past midnight and reservation was initially rejected. The facilities are poor. The area is nice but the hotel staff needs better overall. You should not expect much.
Stayed 2 nights in Dec 2018

2/10 Terrible

Globetrotter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked a 3-night stay at this hotel during the busy carnival period. Despite booking well in advance and calling the hotel 4-5 times, (someone answered and promised to confirm my booking and call me back but never did). I turned up and was told there was no room because my booking was not confirmed despite having paid to Expedia. I was later shown a shabby room which seemed to be in use and was told to wait for it to be cleaned. Well, I went searching for another hotel and, fortunately, found a nice one. I hate to do this but I really don’t think this hotel should be on Expedia!
Stayed 3 nights in Dec 2018