Indoor pool, outdoor pool, pool cabanas (surcharge), pool umbrellas

Reviews of The St. Regis Cairo

5 out of 5
The St. Regis Cairo
1189 Corniche El Nil, Downtown Cairo, Cairo, Cairo

Reviews

9.2

Wonderful

Rating 10 - Excellent. 85 out of 104 reviews" "
Rating 8 - Good. 8 out of 104 reviews" "
Rating 6 - Okay. 2 out of 104 reviews" "
Rating 4 - Poor. 3 out of 104 reviews" "
Rating 2 - Terrible. 6 out of 104 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hussein, NY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, outstanding staff and services, facing the great Nile, with walkable dining and shopping areas
Stayed 4 nights in Mar 2024

8/10 Good

Faisal

Liked: Cleanliness, staff & service, amenities
Steak house experience not up to standard
Stayed 3 nights in Apr 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was spectacular- the food excellent and the room beyond expectations
Stayed 5 nights in Mar 2024

6/10 Okay

Sally

Stayed 1 night in Dec 2023

10/10 Excellent

Masayo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Srvice was great. I would like to come back.
Stayed 3 nights in Nov 2023

10/10 Excellent

nader

Stayed 3 nights in Oct 2023

10/10 Excellent

Mariane

Travelled with partner
Liked: Amenities
The service was perfect! All the staff so friendly and helpful! Rooms and bed very comfortable. 10
Stayed 6 nights in Sep 2023

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, property conditions & facilities
Delightful staff, bright and accomodating, clean, traditional style especially the staff at breakfast, Lawrence and
Stayed 3 nights in Sep 2023

10/10 Excellent

ANWAR

Stayed 2 nights in Sep 2023

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An outstanding property, beautifully appointed, serviced by well trained and eager staff.
Stayed 3 nights in Sep 2023

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to Cairo 11 or 12 times. Stayed in various hotels. The st regis is by far the best of Cairo. World class treatment from all the staff. The airport vip pick up, the attention to detail. I wanted for nothing, and felt the treatment was as good as it gets. For me it was worth the time in traffic to get to my meetings in new Cairo. Especially with the maybach car service. First time I felt so rested live in Egypt.
Stayed 4 nights in Sep 2023

2/10 Terrible

Maha

Stayed 3 nights in Aug 2023

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, service and restaurants were high-level/above expectations...
Stayed 4 nights in Aug 2023

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great.
Stayed 5 nights in Jul 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel -would stay again!
Excellent service and super welcoming hotel staff. Rooms were spacious and comfortable. Breakfast was delicious and the variety of food was amazing. Staff went above and beyond to make sure we were taken care of. This is what a five-star hotel should be!
Stayed 3 nights in Jun 2023

2/10 Terrible

Waleed

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Every T was crossed and I was dotted here! The St. Regis Cairo certainly lives up to the St. Regis name of true elegance! The butler service was quick and easy to speak to. Restaurants were all great. Loved the experience entirely. Everyone was extremely helpful and kind.
Stayed 4 nights in May 2023

10/10 Excellent

Liset, Chicago

Travelled with partner
Great hotel. Perfect location. The concierges ( Marina)went above and beyond
Stayed 4 nights in May 2023

10/10 Excellent

DARINE, BEIRUT

Liked: Cleanliness, staff & service, property conditions & facilities
amazing
Stayed 4 nights in May 2023

10/10 Excellent

Helmut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Christina, Glendora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is so beautiful and luxurious. The decor, ambiance, and amenities are top-notch. There is a lovely lounge on the fifth floor where you can order drinks and view the Nile River and the impressive cityscape. The lounge had an excellent live piano player and other musicians for entertainment. If you walk past the lounge, there is an exquisite library with a children's book section, and more. There is an ATM and bank on the first floor, which is very convenient. The staff here was so friendly, welcoming, and professional. Everyone at this hotel, from the front desk, to the front door staff like Mazen, who gave us shopping tips, Amr Said and Ahmed Bakry, and the rest of the dining staff, the butler staff, and housekeeping who fulfilled any request I had in such a timely manner. I also highly recommend going to the Iridium Spa where you are greeted with fresh ginger tea or detox water. After your treatments, you can use the jacuzzi, steam room, ice room, and more. It was a unique and relaxing experience. If you want to stay at a luxury hotel, with a staff who truly cares about their guests and will go above and beyond to make your stay a happy one, then I recommend you stay here at the St. Regis Cairo.

2/10 Terrible

Waleed

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad service
Very bad service Staff are unhelpful at all
Stayed 4 nights in Feb 2023

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad service
Very bad service staff are not helpful with guests all the time they are upset with us no smiling on our faces very lazy in doing anything I don’t recommend anyone their and I’ll share my experience with my friends and the social media
Stayed 4 nights in Feb 2023

4/10 Poor

M.A

Stayed 11 nights in Feb 2023

10/10 Excellent

Fahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing the best choice in Cairo
Stayed 3 nights in Feb 2023

10/10 Excellent

Fahad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Its very good hotel
Stayed 6 nights in Jan 2023

10/10 Excellent

calla

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was one of nicest hotels in the world. Fantastic personalized service. Amazing food.
Stayed 3 nights in Jan 2023

10/10 Excellent

FARES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exceptionally friendly and professional staff

2/10 Terrible

Saif

Stayed 3 nights in Dec 2022

10/10 Excellent

Ernest

Stayed 2 nights in Jan 2023

8/10 Good

georgios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Kumiko

Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
World Class
One of the best hotels I’ve stayed at
Stayed 3 nights in Nov 2022

10/10 Excellent

Frank, Miami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
St Regis is a fantastic hotel, very safe, the staff is nice and ready to help at all times. Wonderful view over Nilo river.
Stayed 6 nights in Nov 2022

10/10 Excellent

Brian C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
St Regis Cairo is an amazingly beautiful property. Staff was amazing, friendly and eager to help.
Stayed 6 nights in Nov 2022

10/10 Excellent

Mutlaq

Stayed 3 nights in Apr 2022

10/10 Excellent

FARIDIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would give it an 11
I cant say enough. I travel alot and this hotel exceeded every other hotel i have been in. Staff and service is AMAZING.
Stayed 2 nights in Sep 2022

2/10 Terrible

Taos Courtney Marcus

Stayed 7 nights in Jul 2022

10/10 Excellent

Maha, Cypress

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and wonderful staff
Stayed 2 nights in Jun 2022

10/10 Excellent

Mohammed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. One of the best hotel in Egypt. A hotel.....
Stayed 4 nights in May 2022
Response from Magdy Anis on 13 Jun 2022
Dear Orlando, I am glad to read that your overall experience was pleasant and looking forward to welcoming you again soon. Kind regards, Magdy Anis General Manager

10/10 Excellent

LAKEISHA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from Magdy Anis on 29 May 2022
Dear Lakisha, I am glad to read that your overall experience was pleasant looking forward to welcoming you again soon. Kind regards, Magdy Anis General Manager

10/10 Excellent

khaled

Stayed 4 nights in May 2022
Response from Magdy Anis on 29 May 2022
Dear Khaled, I am glad to read that your overall experience was pleasant Looking forward to welcoming you again soon. Kind regards, Magdy Anis General Manager

8/10 Good

aart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Magdy Anis on 29 May 2022
Dear aart, I am glad to read that your overall experience was pleasant. It is through the feedback of our guests that we can best improve our facilities and services, so we would be glad if you shared your comments with us. looking forward to welcoming you again soon. Kind regards, Magdy Anis General Manager

8/10 Good

aart

Stayed 1 night in May 2022
Response from Magdy Anis on 29 May 2022
Dear aart, I am glad to read that your overall experience was pleasant. It is through the feedback of our guests that we can best improve our facilities and services, so we would be glad if you shared your comments with us. looking forward to welcoming you again soon. Kind regards, Magdy Anis General Manager

10/10 Excellent

yazeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Magdy Anis on 13 May 2022
Dear Yazeed, I am glad to read that your overall experience was pleasant and looking forward to welcoming you again soon. Kind regards, Magdy Anis General Manager

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars Isn’t Enough!!
This St Regis is absolutely AMAZING, and we’ve stayed in numerous 5 star resorts all over the globe. Their customer service is on a whole other level…. It was my fiancés 50th birthday and I had worked with their team ahead of time to have balloons in the room before our arrival. This was executed perfectly AND they included a personalized cake that I was not expecting. The Butler Service was such a nice luxury touch, they stocked our mini fridge with preferred items and offer complimentary pressing of two items per day. Available 24/7. The staff throughout the entire hotel were so friendly and attentive. The waiters at the restaurants were very good, we were especially fond of the staff at the Lobby Bar and La Zisa. Food was very good at all of the restaurants, and pricing I feel was fair considering the level of hotel you are in. I could go on and on, but I will not bore you. You won’t find a place better than this St Regis in Cairo, I recommend 100%.
King Room with View
Surprise Birthday Cake Provided by Hotel
Spacious Bathroom
Bathroom
Stayed 4 nights in Apr 2022
Response from Magdy Anis on 13 May 2022
Dear Amy, How wonderful to hear of your recent stay experience with us at The St. Regis Cairo. I am pleased to know that you had a pleasant stay with us, especially how much you have enjoyed our service. More than anything, I am thrilled to see that our team went above and beyond for you and I will be sure to share your kind words with all of them. Again, thank you for taking the time to share your experience with us, and we look forward to welcoming you back soon. Kind regards, Magdy Anis General Manager

10/10 Excellent

Loolwah

Stayed 4 nights in Apr 2022
Response from Magdy Anis on 13 May 2022
Dear Loolwah, I am glad to read that your overall experience was pleasant and looking forward to welcoming you again soon. Kind regards, Magdy Anis General Manager

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five stars!! hands down the best hotel in Cairo!
Stayed 3 nights in Mar 2022
Response from Magdy Anis on 5 May 2022
Dear Sandy, I am glad to read that your overall experience was pleasant and we met your expectations looking forward to welcoming you again soon. Kind regards, Magdy Anis General Manager