Cocktail bar

Reviews of UNAHOTELS T Hotel Cagliari

4 out of 5
UNAHOTELS T Hotel Cagliari
Via Dei Giudicati n.66, Cagliari, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 525 out of 831 reviews" "
Rating 8 - Good. 245 out of 831 reviews" "
Rating 6 - Okay. 44 out of 831 reviews" "
Rating 4 - Poor. 11 out of 831 reviews" "
Rating 2 - Terrible. 6 out of 831 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in UNAHOTELS T Hotel Cagliari a lot! Hands down the best hotel in the city. It's a bit away from noisy port and marina (about 20 min walk, or 5 min drive), and it's a huge advantage. Very easily accessible by car, near major highways, so no need to drive through narrow medieval streets of port area. And FREE PARKING!! with unlimited 24h access and exit. Hotel itself is impeccably clean and amazingly well decorated. Great breakfast, too. Stuff deserved special mentioning.Everyone is very friendly and helpful. We had a chance to meet GM, Mr. Carmine Aiezza. He was very resourceful in helping us to feel very welcomed in the hotel. Great receptionists. One of them, Klaudia, had recommended restaurants and made few reservations for us. All those restaurants turned out to be a culinary experience of highest quality. Hotel's SPA is another great feature. Amazing bar, restaurant and outside lounge. We'll definitely recommend this hotel to friends.
Stayed 7 nights in Sep 2023
Response from Rita | customer care on 13 Oct 2023
Thank you very much Mr Alexander,your words are very important for us. We are very happy with the description of your experience and we appreciate that you enjoyed the beauty of the residential and quiet neighbourhood where rest is guaranteed and where you can leave and return at all hours easily thanks to the free and always available parking.Thank you for your compliments to Claudia and her helpful advice and thank you also on behalf of the Director who always welcomes our guests.We hope we can have you as our guest again and offer you the same excellent experience. Best regards

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent time. The bar was great and the service was fantastic. The morning breakfast spread was top notch.
Stayed 1 night in Sep 2023
Response from Rita | customer care on 13 Oct 2023
Thank you very much Mr Giancarlo,thank you for your wonderful evaluation for us and for enjoying your experience at breakfast and at the bar. Our barmen are prepared for even the most demanding guest, whom we serve with great care, always offering the right drink from the great classics to the signature drinks of our bar. A precious moment of the day to be enjoyed indoors or outdoors in our newly renovated TGarden.Many thanks!We hope we can have you as our guest again and offer you the same great experience. Greetings

6/10 Okay

Ismail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the friendly staff in the hotel. Everybody was very accommodating and made my fiancé and myself feel extremely welcome. In particular Claudia was fantastic and her knowledge was helpful to organise tours and activities. The staff were accommodating when upgrading room for us as we wanted our vacation to be special. The hotel was well located and there was an extensive bus network which made it very convenient to travel around the city. However I would say the breakfast buffet was poor. The selection was limited and the scrambled eggs were always served cold. The gym facilities were very basic and limited and I could not really see the need to even have one. In a 4 star hotel I was surprised to find out that you had to pay an additional fee to use the pool. The upgrade was also not free. Overall I would recommend this hotel to anybody visiting Cagliari
Stayed 6 nights in Aug 2023
Response from Rita | customer care | on 17 Aug 2023
Dear mr Ismail,thank you for sharing your experience with us, we are happy to welcome our guest helping them to discover the island of Sardinia. We are thrilled to know that you enjoyed your stay and that we contribute positively to your experience. We are always happy to provide recommendations for beautiful places to visit, including the sea, great food, and nature, which offer a variety of possibilities. We also appreciate your acknowledgment of our colleague Claudia. I apologize for any breakfast disappointment you experienced. Please know that our colleagues are always available for any requests and strive to meet your culinary preferences. We're here to ensure your stay is as pleasant as possible, and we'll take your feedback to heart to further improve.Thank you for choosing to stay with us. Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and service with some imperfections
Lovely service from the staff and nice hotel! Amazing massage too and nice breakfast - it would be good for some more hot options for vegetarians maybe veggie sausages or something. The cleaning of the rooms was a bit poor, their was always hair in our room and bathroom that wasn’t ours and they never cleaned the mirrors. The bathrooms were a little mouldy on the tiles, so maybe just need a big deep clean but it didn’t ruin the stay, just be mindful of it. The restaurant food wasn’t very nice tbh, but the cocktails were yummy! Otherwise this was a really nice hotel and they were extremely helpful with all of our questions. I would recommend staying here even though it was 100% perfect!
Stayed 5 nights in Aug 2023
Response from Rita |customer care| on 17 Aug 2023
Dear guest, thank you for taking the time to share your nice words with us, it is very nice to read that you "would recommend staying here". We apologize for the imperfections you encountered during your stay. Your comments regarding vegetarian options for breakfast and the cleanliness of the rooms are duly noted. We understand the importance of maintaining a high standard of cleanliness and will address these concerns with our housekeeping team to ensure a more satisfactory experience for our future guests.Thank you for your compliments for our summer cocktail menù wich are really good and thanks for your suggestions for vegetarian food, we are working on it! We hope to see you again. Regards

4/10 Poor

Ekaterina

Disliked: Staff & service, property conditions & facilities, room comfort
Very tired hotel
Stayed 2 nights in Jul 2023
Response from Raffaella on 7 Aug 2023
Dear Ekaterina, thank you for the time you devoted to this review. We are happy that you have chosen our hotel for your stay in Cagliari and we are sorry for your comment in relation to which we remain available to deepen and better understand what it refers. Kind regards, Raffaella - Guest Experience Referent

10/10 Excellent

Angelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply perfect
Stayed 7 nights in Jul 2023
Response from Jaime on 2 Aug 2023
Dear Mr. Angelo, many thanks for your excellent evaluation.Kind Regards

8/10 Good

Praveen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a great property in the center of this city and is very well maintained. Service is very good and staff is friendly. On the negative side, they charge extra for things that should be available as standard in a hotel of this type: 5 Euros/night for kettle in the room? extra charges for omelettes etc. in breakfast? pool renamed as "spa" and charged on a per hour basis?? Overall, a pleasant experience, but could have been better with a little more transparency about pricing.
Stayed 5 nights in Jul 2023
Response from Raffaella - Guest Experience Referent on 11 Jul 2023
Dear Praveen,thank you for sharing your experience with us. We are happy it was such a pleasant one. With regards on our services, we are gratefult for your coments, which are really useful to make them better and better for our guests. We provide included kettle form deluxe room up and want you to know that we offered you our best treatment according to your reservation conditions. the pool inside or TSPA is our spa aqua journey treatment our guest require the most. We hope to have tha chance to show you its benefits in the future. Kindest Regards

6/10 Okay

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities
The food was very average and the price was far far too high. Then I was only told about local taxes at checkout. Why would this not be included in the price? It was an unpleasant surprise.
Stayed 4 nights in Jul 2023
Response from Raffaella - Guest Experience Referent on 11 Jul 2023
Dear Cedric, thank you for choosing us for your stay in Cagliari. We will take into account your comment on your food experience, although our restaurant à la carte menu is usually highly appreciated by our guests, actually. We are sorry for the inconvenience related to the tourist tax, but we take this opportunity to clarify that it is a tax provided for by Italian law that tourists are required to pay to the Municipality for their stay.We are looking forward to hosting you again soon. Kindest Regards

10/10 Excellent

lazaro, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
I totally recommend this hotel
Stayed 4 nights in Jun 2023
Response from Raffaella - Guest Experience Referent on 11 Jul 2023
Dear Guest, thank you for sharing your opinion. We are happy that you had a such a good experience with us. We are looking forward to seeing you again soon.Kindest regards.

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were impeccable
Stayed 1 night in May 2023

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place!
Stayed 1 night in Apr 2023

10/10 Excellent

Gerson

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Awful service
Terrible service at the front desk. Very rude. Called at 1:30 am because they accidentally double charged us and couldn’t wait until the morning to remedy. Took over 30 minutes to check us in and the front desk upgraded our room without consulting with us and charged extra.
Stayed 1 night in Sep 2022
Response from Rita |customer care| on 14 Nov 2022
Dear guest,thank you for your words about the hotel. We are sorry if your colleagues at the reception seemed unkind, we would never want it to be like that. Sorry. We checked for what you say but your reservation for the triple Deluxe has been respected: the room where you slept is exactly a triple Deluxe without any room or price upgrade that was exactly what you confirmed in the expedia booking. Apart from that you have paid separately only the city tax, which is mandatory by law (2 euros per day for 2 adults for 3 nights 12 euros total). We are sorry for the double payment you have encountered but the hotel did not have your card but only an expedia virtual card where we charged the amount arrived from the web portal. I am sure you will be able to solve it better with expedia. Wishing you all the best

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GreT quality hotel in great location with parking
Stayed 5 nights in Oct 2022
Response from Rita, customer care on 28 Oct 2022
Dear mr John,we are grateful for having wished to give us such a welcome vote and so many beautiful words. We are very happy you enjoyed your stay and services in hotel. We wish you a new holiday in Sardinia in the next future.

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of amenities. Kind staff.
Stayed 1 night in Sep 2022
Response from T customer care on 20 Oct 2022
Dear you mrs Monica,that's very kind of you.We welcome your compliments and thank you

10/10 Excellent

Giulio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff restaurants and area !
Stayed 1 night in Sep 2022
Response from T customer care on 20 Oct 2022
Thank you mr Giulio,we appreciate your nice words for staff restaurant and area, we are very grateful and satisfied for your nice words for staff and restaurant service; welcoming guess with good food are an important part of the stay experience.

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern hotel. Excellent service and personal attention. Great Breakfast . Room Priced right. Good location at walking distance to the center and shopping. Highly recommended!
Stayed 2 nights in Sep 2022
Response from T customer care on 20 Oct 2022
Dear mr Roberto,thank you for sharing your experience with us and readers, we appreciate your words and recommandations.

10/10 Excellent

R D

Stayed 3 nights in Sep 2022
Response from T customer care on 20 Oct 2022
Thank you very much, we appreciate

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good city centre hitel
Nice modern hotel. Good facilities but have to pay extra to use pool which is indoor. Comfortable rooms. Expensive for sardinia About 30 mins walk into centre.
Stayed 2 nights in Sep 2022
Response from T customer care on 20 Oct 2022
Dear mrs Linda,thank you for your nice rating, we love pleasing our guest with quality service and comfortable rooms. Thank you for sharing your experiences, we hope to have future chances to have you as our guest.

10/10 Excellent

Pamela

Liked: Staff & service
Stayed 5 nights in Aug 2022

8/10 Good

sukhbir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property, staff super friendly. Plenty & lovely bfast. 30 minute walk into the main town. Local shops & supermarket few minutes walk. No outdoor pool. Lovely spa but you have to pay extra at every use & only 1.5 hour slots. Room was very hot ac was not working properly the bathroom has no ac at all, hence we had moscito bites on waking up every morning.
Stayed 4 nights in Aug 2022
Response from Rita |customer care| on 30 Aug 2022
Dear mr Sukhbir,thank you for sharing your T experience with us. We are very sorry for ac and mosquitos, and sorry for not have known during your stay: we would have offered you a new room for a stay without inconvenience. Thank you for your compliments at the T, we hope that despite these situation your holidays have been pleasant. Nice regards

2/10 Terrible

Zen

Disliked: Cleanliness, property conditions & facilities, room comfort
The
Stayed 4 nights in Aug 2022
Response from Rita |customer care| on 30 Aug 2022
Dear Mr. Zen, thank you for sharing your opinion with us, we are sorry to have disregard your expectations. Regards

10/10 Excellent

Joseph

Stayed 4 nights in Jul 2022

10/10 Excellent

Rodrigo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and nice breakfast. With delicious local cakes and patisseries.
Stayed 2 nights in Jul 2022
Response from Rita |customer care| on 22 Jul 2022
Thank you very much mr Rodrigo, your words are very precious for us and we are happy for your great stay .

8/10 Good

April

Stayed 1 night in Apr 2022
Response from Rita |customer care at T| on 5 May 2022
Dear mrs April, thank you for sharing your good evaluation with us and our guests. We are happy for your pleasant stay, I hope you have liked the city of Cagliari as well. I hope you may come in Sardinia. Nice regards

2/10 Terrible

Gisellu

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Rita |customer care| on 28 Dec 2021
Gentile ospite, le siamo grati per il suo ottimo voto e siamo molto felici di questo suo gesto gentile verso di noi. Ci teniamo molto a lavorare con passione per garantire un servizio impeccabile ai nostri ospiti ed è per noi importante che lei abbia avuto un soggiorno soddisfacente. Ci auguriamo possa tornare ancora al T.

10/10 Excellent

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business travelers
Great place for proximity to airport
Stayed 1 night in Sep 2021
Response from Jaime |Sales & Marketing Manager| on 20 Sept 2021
Dear Paul, thank you for your feedback, we indeed appreciate it Jaime |Sales & Marketing Manager|

6/10 Okay

Rachele

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2021
Response from Rita |customer care TH| on 21 Sept 2021
Gentile signora Rachele, la ringrazio per il suo voto, ci scusiamo aver disatteso le sue aspettative e non averle fornito un servizio adeguato. Augurandoci di poterla ospitare ancora, la saluto cordialmente

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and modern hotel north of the city's historic center. We stayed in Cagliari for 2 nights before heading south and west to the beaches, and loved the luxury of the T Hotel.
Stayed 2 nights in Aug 2021
Response from Rita |customer care| on 2 Sept 2021
Dear Mark, thank you for sharing your nice words and T experience with us, we do appreciate. Cagliari is a nice, small and relaxing town, every tour in Sardinia needs a stay in town to enjoy its beauty and things to see. We hope you could come and visit us again

8/10 Good

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues...all good
Stayed 1 night in Aug 2021
Response from Rita |THotel| on 24 Aug 2021
Thank you very much mrs Sylvia, I am grateful for your words and good score, happy guests are our greatest satisfaction. We hope you. We hope you can choose Cagliari again for your holidays. Warm regards

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020
Response from Rita |customer care| on 8 Oct 2020
Thank you very much dear Chris, for sharing your satisfaction for your happy stay in cagliari. I hope you could come back soon to visit us. Nice regards

10/10 Excellent

Giovanni, Leeds

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect city hotel, very good restaurant and bar, always stay here. Public areas very plush for Sardinia, great for business or holiday travellers.
Stayed 5 nights in Jul 2020
Response from Rita |customer care| on 20 Jul 2020
Thank you very much Giovanni, your words find us very well and we appreciate a lot. We hope you could be our guest again

10/10 Excellent

Alex, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel highly recommended very good service and super clean. Lovely
Stayed 4 nights in Feb 2020
Response from Rita |customer care| on 27 Feb 2020
Thank you mrs mr Alex, we are grateful for your review and for the enjoyable stay you have have in our hotel. We hope you can come to Cagliari again

10/10 Excellent

Sally

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019
Response from Rita |customer care| on 13 Nov 2019
Very dear Mrs Sally, thank you very much for your great vote for us, we do appreciate and we are sincerely happy for your stay. We hope you will be our guest againa. Kind regards

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Rita |customer care| on 15 Oct 2019
Thank you very much mr Jordan, it is very kind of you, We do appreciate and we hope you will be our guest again.

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
double floor suite was great if you have kids. All around a great hotel.
Stayed 1 night in Oct 2019
Response from Rita |customer care| on 7 Oct 2019
Dear guest, thank you for your time for us. Our duplex suite are very big and comfortable, we are happy you have appreciated how we prepare our room for a family with children. Thank you very much for your kindness, we hope you will be our guest again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The room was beautifully appointed, spacious and quiet. It was nice to have amenities such as Tea kettle, bathrobes and toiletries. The choice of materials and the color scheme , especially in the bathroom added to the enjoyment of our stay. Well worth the money.
Stayed 1 night in Oct 2019
Response from Rita |customer care| on 7 Oct 2019
Dear guest, your observations are very welcome. The hotel was designed by architects who immediately chose simple few colors but highly aesthetic combinations of materials and modern furnishings that convey beauty. Thank you! we are happy for his appreciation

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Stayed 1 night in Sep 2019
Response from rita |customer care| on 20 Sept 2019
Thank you so much! What a pleasure to receive such an enthusiastic word We hope you could be our guest again.. Kind regards and thanks!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Rita |customer care| on 19 Sept 2019
Gentile ospite, la ringrazio per averci dedicato del tempo, apprezziamo molto il suo bel voto per noi. Spero possa essere ancora nostro gradito ospite

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
This property was close to walking to sights in the city. It has a look of a newer hotel. The breakfast was good. Interesting choices.
Stayed 3 nights in Jul 2019
Response from Rita, customer care on 22 Jul 2019
Dear guest, thank you for your review and interest for our hotel and services. We suggest a very nice walking from our part to the very centre of Cagliari through the historic district of Villanova, with its green and countryside little streets. Thank you for your positive note to our breakfast, we appreciate. We wish you new holidays in Sardinia,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, too bad there isn’t a pool, it was a bit misleading! But everything there was excellent and very good food
Stayed 2 nights in Jun 2019
Response from Rita |customer care| on 4 Jul 2019
Lovely is a nice word, we are thankful for your enthusiastic review, we wish you could come again in the future. Cagliari in this period of the year is bright and beautiful. Thank you very much

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a room roadside on the first night which, because we are not used to cities, we found too noisy to sleep. Reception was fantastic the next day and moved us to a quiet back room which was absolutely fantastic. Cannot fault the hotel.
Stayed 5 nights in Jun 2019
Response from rita, customer care on 1 Jul 2019
Dear guest, thank you so much for being so nice with us. We choose rooms with park and road view thinking to do something nice but we never know guests's desires. I am very happy you gave us the possibility of a better stay. Thank you!!

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Service at bar was great. Service at check-in & out was misleading & dishonest. It ruined our trip to Cagliari & having only just got engaged 2 days earlier in another part of Sardinia this was overshadowed. I will never stay here again. I will also be advising our travel agent & others not to stay here either.
Stayed 2 nights in Jun 2019
Response from Rita Zoccheddu, customer care on 27 Jun 2019
Dear madame, sir, thank you for your review and compliments for the bar. I am surprised for the rest of your words, I regret for what you wrote about the reception for not having the chance to know and understand what exactly happened and for not having your name to see your whole reservation and room. I wish you all the best for your engagement, I would have been happy to know to do something nice and sweet for you. I feel your disappointment an I am really sorry, I would have been really happy to help you in hotel, we have a customer service for every little or big discomfort.

10/10 Excellent

Orit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Nice modern hotel. Easy parking. Excellent service. Would definitely stay again when in Gagliari
Stayed 2 nights in May 2019
Response from Rita, customer care on 10 Jun 2019
Thank you mr Orit, we are very grateful for your review, we appreciate and we really hope you could come and be our guest again.

10/10 Excellent

Yazmin

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, great quality, true European experience, the staff really went out of their way to ensure I was happy. Very efficient!!!!
Stayed 2 nights in May 2019
Response from Rita, customer care on 31 May 2019
Dear mrs Yazmin, we are really grateful for your wonderful score and words for us. We hope you could be our guest again ! kind regards,

10/10 Excellent

J-M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern. Good Staff. Quiet. Decent Location. Good Facilities.
Stayed 6 nights in May 2019
Response from Rita, customer care on 20 May 2019
Thank you mrs, mrs J-M, it seems you have appreciated everything of our hotel. Many many thanks from all of us, your review is highly satisfactory

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an enjoyable 2 night stay in T Hotel. The hotel is very impressive upon arrival, and staff are very helpful in terms of explaining the facilities. We had paid a bit more for a higher up room which was a good investment with panoramic views across the City. The rooms and bathrooms are very well kitted out and all the facilities seemed clean. The buffet breakfast was nice, with a really broad selection. We intended to use the Spa but were disappointed that there was an extra charge for this (may be standard in Sardinia) - 25 Euro per person at the weekend and when we tried to book there was no space (so must be popular!). My only other minor criticism was the lighting in the bar area. We had a late drink in the bar after coming back from the City at about 11pm. The cocktails were great but the bar is too bright and gave the area the feel of an airport! Maybe switching off the ceiling lights would give the bar a much better ambiance? Only a minor issue though. Overall a great stay and we would return.
Stayed 2 nights in Apr 2019
Response from Rita Zoccheddu, customer care on 2 May 2019
Dear guest, thank you very much for your comments, they are very helpful for us. Your compliments are very welcome and know of your enjoyable stay is always great! SPA is busy quite often, we have spaces for 12 people at a time and we are sorry but we are not able to meet all the requests. Interesting your observation about lights in the bar, always careful to create the right evening athmosphere: we will be more attentive and romantic. Thank you! We really hope you could be our guest again! Rita Zoccheddu, customer care

6/10 Okay

Gregory

Liked: Cleanliness, property conditions & facilities
Newer hotel with free parking at edge of town
The T Hotel appears great in photos, but I don't plan to return. The bathroom provides limited privacy with semi-transparent shades. There was an odd smell in the room. While the bathroom looks nice, there are few flat surfaces to place anything. The bed was of average comfort. Pluses are the free parking. Location is about a 15-20 minute walk from the more desirable parts of town.
Stayed 2 nights in Apr 2019
Response from rita, customer care on 2 May 2019
Thank you mr Gregory, your comments are very precious for us.. I understand you didn't appreciate our choice for shades suitable for passing and enjoy outside light especially at the 14th floor without any building in front. The THotel is about 20minutes from the main museum and old town that we suggest to reach discovering the spirit and the beauty of ancient important district arhitecture of Villanova and San Benedetto market which can capture your curiosity of travelers. We wish you new new trips and beautiful places to visit. Regards, Rita |customer care|

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019
Response from rita |customer care| on 29 Apr 2019
Dear guest, we appreciate your good score and we are grateful. We hope you could be our guest again, kind regards