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Rating 10 - Excellent. 1108 out of 1504 reviews" "
A well maintained and classy establishment. The buffet breakfast (krw36000 per pax) has a very wide spread of food and you are simply spoilt for choice. The street food and shopping is not as extensive a those you can find at Myeongdong but this is a different place altogether.
Great location which just a stop away from the KTX Busan station by metro. The hotel is connected to the metro line, so it was easy access. Service upon check in was good as with my check out. Location wise, it is near to restaurants and a plus for being next to the lotte mall.
Nice property, lots of activities, clean and well staffed, property is like a little community shopping, gambling and food options. Also clean and well laid out....
Rooms are modern, clean and comfortable. Staff is very attentive and professional. Conveniently attached to a department store with great selection of stores and food options.
Yau
Stayed 3 nights in May 2024
10/10 Excellent
Peter
Travelled with partner
13 May 2024
Liked: Staff & service
The hotel was renovating many of the club rooms and club floors. We had to change our room due to the noise. The food in the club dining room was not quite up to its standard. We stayed here in October 2023 and Everything was outstanding.
Regardless of the wonderful location and spacious rooms, the house keeping staff are SUPER NICE! They are amazingly kind and provide extra even when you don’t ask, which gave me a homelike feel.
Fatimah
Stayed 6 nights in May 2024
2/10 Terrible
Lawrence, Calgary
4 May 2024
Lawrence
Stayed 3 nights in May 2024
10/10 Excellent
EUNHYUN
Travelled with family
3 May 2024
Safe and clean place to stay. All staffs are nice and professional.
Pretty hotel but lobby services not convenient at all. Everything opens late and not enough seating for patrons. Even though it is a beautiful property would not stay there again.
Lotte Hotel is a top notch place to stay in Central Seoul. The facilities are comfortable and modern, the rooms spacious and well appointed. The hotel is next to a serious shopping mall, has walkable restaurants nearby and has convenient transportation options nearby.
The hotel is very large. I wish the rooms were updated. You can see all of the wear. Lotte Executive Tower was much nicer in Seoul. The staff was very kind and always greeted you. The area had easy access to busses and metro. There were many restaurants close by.
We had a 37th floor room with a gorgeous view. The room was impeccably clean, very large and beds were super comfortable. Staff were polite and very helpful with enquiries. Seomyeon subway station and underground shopping mall just below. Lotte Dept Store and duty free shopping connected to the hotel. Lovely and safe walking streets with lots of local food and convenience stores. Will stay again if I return to Busan.
The location was centrally located. Shopping and restaurants were walkable distance. Staff recommended excellent food options. Liked the availability of catching a taxi in front of hotel. I used google translate to let the driver know where I wanted to go. Very tourist friendly and with the use of google translate in restaurants and attractions we experienced no difficulty getting what and to where we wanted.
The concierge, front desk and guest services are very accommodating. I called to ask about the lights and water at different times and they immediately sent staff to check the lights and to provide water. The room is very clean. Had a very relaxing stay.
Sheila Marie
Stayed 2 nights in Mar 2024
10/10 Excellent
Ju
26 Mar 2024
Ju
Stayed 1 night in Mar 2024
10/10 Excellent
Terry
Travelled with family
25 Mar 2024
Liked: Cleanliness, staff & service, amenities
The staff at Lotte Hotel Busan were very friendly, helpful, and professional. Our stay was lovely. We loved how central it was located to a lot of shops and the subway. The hotel is literally connected to the Lotte Department Store and there's a direct way through the hotel to the subway line. We highly recommend to anyone looking to stay in Busan to stay at the Lotte Hotel Busan. We would definitely stay here again the next time we are in Busan.
Lotte Shopping Mall, Cinema and underground train all located within the property. Super convenient location surrounded by many restaurants and roadside eateries.
Very nice hotel located in Busan. Great service from the staff and the room was great, with a good view and nice facilities. The hotel is connected to a metro station and is an easy journey from the main train station
The property has great amenities, a Lotte duty free shop in the building, and a great breakfast buffet. We also had amazing view of Busan. Really enjoyed the stay!