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Reviews of Urban Suites Recoleta Boutique Hotel

4 out of 5
Urban Suites Recoleta Boutique Hotel
Junin 1727, Buenos Aires, Capital Federal

Reviews

9.2

Wonderful

Rating 10 - Excellent. 627 out of 1001 reviews" "
Rating 8 - Good. 292 out of 1001 reviews" "
Rating 6 - Okay. 57 out of 1001 reviews" "
Rating 4 - Poor. 10 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Urban Suites Recoleta on 21 May 2024
Muchas gracias Carlos por tu calificación, lo esperamos nuevamente! Saludos.

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 4 nights in Feb 2024
Response from Urban Suites Recoleta on 17 May 2024
Thank you Carol for your review. Looking forward to welcome you soon. Kind regards.

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay right in the heart of Recoleta. The room was spotless and the staff at the hotel were very helpful and nice. Would absolutely stay here again!
Stayed 7 nights in May 2024
Response from Urban Suites Recoleta on 15 May 2024
Thank you Michelle for your comments. We look forward to welcome you soon. Kind regards.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Accomodated our change of plans when we had to spend an extra night in BA due to a strike. Great view of the Recoleta Cemetery from the 10th floor terrace.
Stayed 2 nights in May 2024
Response from Urban Suites Recoleta on 10 May 2024
Thank you John for your comments! We are glad to hear that, looking forward to see you soon. Best regards.

8/10 Good

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small boutique hotel in an area of lots of bars
Stayed 4 nights in Apr 2024
Response from Urban Suites Recoleta on 24 Apr 2024
Dear Jorge,Thank you so much for your review.We hope to see you again soon.Kind regards,

10/10 Excellent

nilgia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location !!!!
Stayed 1 night in Apr 2024
Response from Urban Suites Recoleta on 24 Apr 2024
Dear Nilgia, Thank you so much for your review.We hope to see you again soon. Kind regards.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful breakfast buffet. The roof-top bar is really nice.
Stayed 4 nights in Mar 2024
Response from Urban Suites Recoleta on 17 Apr 2024
Dear Diane,Thank you so much for your review.We hope to see you again soon.Kind ragerds,

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location with easy access to domestic airport via bus (colectivo). Great view from 10th floor of the Recoleta Cemetery. Front desk was friendly and helpful. Room was quiet and comfortable.
Stayed 1 night in Mar 2024
Response from Urban Suites Recoleta on 2 Apr 2024
Dear Michael, Thank you for leave us your nice review.We hope to see you again soon.Kind regards,

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Urban Suites Recoleta on 27 Mar 2024
Hola Carlos,Gracias por dejarnos su valoración sobre nuestro servicio.Hasta pronto!Saludos!

10/10 Excellent

James

Stayed 1 night in Mar 2024
Response from Urban Suites Recoleta on 17 Apr 2024
Gracias James por dejarnos sus amables comentariosSaludos y hasta pronto!

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lifts were dated but if that’s the only thing noticed that could use a tune up….i think you done very well. Enjoyed my stay. Walked the neighborhood day and night always feeling comfortable and safe. Staff were great.
Stayed 3 nights in Mar 2024
Response from Urban Suites Recoleta on 27 Mar 2024
Thank you David for leave us your review.We hope to see you again soon.Kind Regards,

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Little dated, and bed was very uncomfortable. Room was spacious. Nice guy who made a great Cappuccino at breakfast and was a nice breakfast.
Stayed 3 nights in Mar 2024
Response from Urban Suites Recoleta on 16 Mar 2024
Dear Gregory, Thank you for leave us your review.We hopse to see you again soon.Regards

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of restaurants, bars, shopping right there. Large quiet room
Stayed 2 nights in Mar 2024
Response from Urban Suites Recoleta on 12 Mar 2024
Dear Thomas ,Thank you for your review.We hope to see you next time!

10/10 Excellent

Carol

Stayed 1 night in Feb 2024
Response from Urban Suites Recoleta on 20 Mar 2024
Gracias Carol por dejarnos tus comentarios.Esperamos recibirte nuevamente!Saludos!

10/10 Excellent

Eefje

Travelled with group
Liked: Property conditions & facilities, room comfort
Great hotel in very good spot
Stayed 4 nights in Feb 2024
Response from Urban Suites Recoleta on 21 Feb 2024
Hi Eefje! Thank you so much for your review.See you next time!

8/10 Good

Lindburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Urban Suites Recoleta on 20 Feb 2024
Gracias Lindburgh por dejarnos tu valoración.Saludos!

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Urban Suites Recoleta on 20 Feb 2024
Gracias Leonard por dejarnos tu valoración.Saludos!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the heart of Recoleta
I had a great stay at this hotel located in the heart of Recoleta, next to the Cemetery. Friendly service. Nice breakfast included. Room was spacious, clean, and comfortable. Affordable rate. The bars and restaurants on the street can get loud at night, so request a higher floor if that’s an issue.
Stayed 3 nights in Feb 2024
Response from Urban Suites Recoleta on 20 Feb 2024
Thank you Christoper for leave and share your review!We hope to see you soon again.Regards,

8/10 Good

ANDREW

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located and right across the street from the Recoleta Cemetary. My only complaint is the air conditioning in my room. You must put your room key in a slot for power to the room, during the hot summer, the room really never cooled down to my liking. Go in the spring, fall or winter and it will be fine. Staff were great and very helpful
Stayed 3 nights in Feb 2024
Response from Urban Suites Recoleta on 14 Feb 2024
Thank you Andrew for your review!We hope to host you again soon!Kind Regards,

6/10 Okay

Terri

Stayed 3 nights in Feb 2024
Response from Urban Suites Recoleta on 14 Feb 2024
Hola Terri, Gracias por dejarnos su valoración sobre su estadía.Quedamos a disposición en caso de querer ampliarnos la información.Saludos!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in great location
This hotel is centrally located in the Recoleta area, across from a mall and cinema and historic cemetary. Great restaurants are steps away. The rooms are spacious - really huge compared to European hotels. They are in the process of changing out mattresses, so be sure to request a room with a new mattress. The first time we checked in, we got a firm, very comfortable mattress. The second time (we couldn't get on our flights due to standby status), we returned and got a saggy one - upon request, received a room with a better mattress! (first room change, still did not get a firm mattress; so asked again nicely and got a good mattress). Ask for a room on a higher floor so you won't hear the loud music from the bar on street level. Breakfasts were fabulous - hot scrambled eggs, bacon, assortment of pastries, granola, fresh fruit. Best part was the custom-made coffee: double expresso cafe con leche (looked like a cappuccino but stronger).
Stayed 4 nights in Feb 2024
Response from Urban Suites Recoleta on 14 Feb 2024
Hello Mary!Thank you so much for your lovely review.We hope to see you again soon!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024
Response from Urban Suites Recoleta on 14 Feb 2024
Hola Robert!Gracias por dejarnos su valoración sobre su reciente estadía.Esperamos volver a recibirlo muy pronto!Saludos!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk manager, Diego Ibanez gave us excellent restaurant recommendations for where the local’s eat. He arranged an early check in for us upon arrival. He made transportation reservations for us to get to the airport. Pablo also provided us with excellent service on ideas of sites to see and things to do during our stay. The 2 Morning breakfast staffers provided attractive food displays with a nice assortment of food items. They also make exceptional coffee! We will definitely stay there again on future visits.
Stayed 2 nights in Feb 2024
Response from Urban Suites Recoleta on 9 Feb 2024
Thank you Robert for leave us your review.We hope to see you again soon!

10/10 Excellent

Arjun, Holladay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful in all ways
Stayed 1 night in Feb 2024
Response from Urban Suites Recoleta on 7 Feb 2024
Dear Arjun,Thank you so much for share your recent experience.We hope to see you again soon.Regards!

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, wonderful!
Wonderful hotel in a wonderful location with a wonderful staff (Pablo, thank you for all your help!). We travel often and I can honestly say this was one of my favorite stays! Recoleta is our preferred location in Buenos Aires and this particular hotel is terrific….just opposite the cemetery with an abundance of great restaurants right outside your door. Rooms are large, well appointed and immaculate. If we’re back in Buenos Aires, we will most definitely stay here!
Stayed 3 nights in Feb 2024
Response from Urban Suites Recoleta on 14 Feb 2024
Hi cecilia!Thanks a lot for sharing your review.We are very glad to know that your stay was wonderful!See you next time!

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Feb 2024
Response from Urban Suites Recoleta on 6 Feb 2024
Dear Toni, Thank you for leave us your review.We hope to see you soon!

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Urban Suites Recoleta on 5 Feb 2024
Muchas gracias Paula por escribir tus comentarios.Hasta pronto!

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location right across the street from recoleta cemetery. And everything else in that district. Very good breakfast. Rooms are spacious and very clean. Well appointed. Very nice staff. I would love to go back.
Stayed 1 night in Feb 2024
Response from Urban Suites Recoleta on 5 Feb 2024
Dear Cynthia, Thank you for leave us your nice review.We will be waiting for you next time!

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great boutique hotel in an amazing location, near Recolata Cemetery and all the restaurants and bars you would want! The staff are very friendly and helpful and there is a mini gym and steam room on the top floor as well as a lounge to take in the view. Top notch
Stayed 2 nights in Jan 2024
Response from Urban Suites Recoleta on 2 Feb 2024
Hi Mary!Thank you so much for your lovely review.Have a great weekend!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is good although I was on the sixth floor and there was a little bit of music bleeding up but I used earplugs, so it was not a problem. Please note that the balcony facing the cemetery is too hot to sit on in the summer until the sun goes down or in the morning. Good looking room though.
Stayed 3 nights in Jan 2024
Response from Urban Suites Recoleta on 29 Jan 2024
Dear Mr. Michael,Thank you so much for your review.We hope to see you again soon.Kind regards,

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location. AC in the room wasn’t the best. Nice lounge to change before a late night flight.
Stayed 1 night in Jan 2024
Response from Urban Suites Recoleta on 29 Jan 2024
Dear Mrs. Shelly, Thank you for share your review.We hope to see you again soon.Kind regards,

10/10 Excellent

HANI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍👍
Stayed 2 nights in Jan 2024
Response from Urban Suites Recoleta on 29 Jan 2024
Dear Hani, Thank you for leave us your review.We hope to see you again soon.Kind regards,

10/10 Excellent

Machonn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in BA. Hotel was along a busy street and above restaurants. Not quiet on weekends. Felt very safe and walkable. Will stay here again.
Response from Urban Suites Recoleta on 29 Jan 2024
Dear Mr. Machonn, Thank you for leave us your very nice review.We hope to see you again soon.Kind regards,

10/10 Excellent

mauricio taborda de

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located hotel in a very quiet area with plenty of restaurants outside for drinks and nibbles. I wouldn’t suggest any of them for a full meal but to spend sometime outside having a cold beer it’s perfect. Hotel staff friendly from check in to check out! Victor and Paulo always happy to help with a smile in their faces. Marcelo makes a wonderful strong morning coffee and he loves what he does. Breakfast not quite like we see in resorts but with everything necessary for a good first meal of the day. Housekeeping team friendly and efficient. Good size bedroom with a sofa and dinning table. Strong shower and good size bathroom. The hotel terrace is also a great place to enjoy a cold drink. Strong recommended.
Stayed 6 nights in Jan 2024
Response from Urban Suites Recoleta on 18 Jan 2024
Dear Mauricio, Thank you for leave us your very nice review.We hope to see you again soon.Kind regards,

10/10 Excellent

Wendy

Liked: Amenities
This property is a hidden gem. Perfect location, beautiful rooms and pleasant staff. Great!
Stayed 1 night in Jan 2024
Response from Urban Suites Recoleta on 15 Jan 2024
Dear Wendy, Thank you so much for your kindest review.We hope to see you again soon.Kind regards,

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Urban Suites Recoleta on 10 Jan 2024
Muchas gracias Jennifer por dejarnos sus amables comentarios.Nos complace saber que su estadía fue agradable.Hasta pronto!

10/10 Excellent

Othello

Stayed 2 nights in Dec 2023
Response from Urban Suites Recoleta on 10 Jan 2024
Hola Othello,Le agradecemos que nos haya dejado su valoración sobre su reciente estadía.Nos veremos nuevamente!Hasta pronto!

8/10 Good

Vicki

Liked: Staff & service, property conditions & facilities
Location was perfect. Great view of the Recoleta Cemetery. Breakfast was awesome and staff was great. Amenities were disappointing compared to expectations.
Stayed 1 night in Dec 2023
Response from Urban Suites Recoleta on 10 Jan 2024
Dear Vicki,Thank you so much for leaving us your review.We still working to improve the amenities and facilities.Kind regards,

8/10 Good

Colmn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Excellent location, in front of the cemetary, parks and national gallery (excellent gallery and free!) Good variety of dining options and close to Plaza Mayo, La Boca, Puerto Madero, Palermo, etc. Staff were very knowledgeable and helpful and spoke fluent English. Good breakfast as well.
Stayed 3 nights in Dec 2023
Response from Urban Suites Recoleta on 10 Jan 2024
Dear Colmn,Thank you for leave ur your review and share your experience.We hope to see you again soon.

10/10 Excellent

Barbara, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Return stay after 2 weeks gone. Again had exceptional staff service in this very well-located property with great views of the street scene & Recoleta Cemetery.
Stayed 1 night in Dec 2023
Response from Urban Suites Recoleta on 18 Dec 2023
Dear Barbara!Thank you for leave us your review.We hope to see you again soon.

8/10 Good

Pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and very well maintained building, very close to everything and amazing area.
Stayed 1 night in Dec 2023
Response from Urban Suites Recoleta on 18 Dec 2023
Dear Pablo,Thank you for leave us your review.We hope to see you again soon.Kind regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Urban Suites Recoleta on 18 Dec 2023
Estimado huésped,Agradecemos que nos haya dejado sus comentarios.Lo esperamos muy pronto!Saludos!

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good option
Stayed 7 nights in Dec 2023
Response from Urban Suites Recoleta on 11 Dec 2023
Gracias Carlos por dejarnos sus amables comentarios.Hasta pronto!

10/10 Excellent

Barbara, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Recoleta—lots of outdoor dining & just across from the famous cemetery where Eva Peron is buried. Staff here are excellent & helpful & the breakfast buffet is outstanding. Our room had a balcony, which was an additional bonus, looking over the street scene & cemetery wall out front. Recommend it!
Stayed 2 nights in Dec 2023
Response from M. on 5 Dec 2023
Estimada Barbara,Muchas gracias por sus amables comentarios.La esperamos nuevamente en nuestro hotel.Saludos cordiales.

4/10 Poor

Niels

Disliked: Amenities, property conditions & facilities
Beyond noisy if you’re staying below the 5th floor. Stay away from room 11, 21, 31, and 41. If one of these rooms is yours, immediately ask for a new room as the techno bar under those rooms will keep you awake till 3 am. The music literally vibrates the windows. In terms of the breakfast, it’s below average and not much to talk about. Scrambled eggs and rest is meh. If you’re paying more than 100 USD/night, pay more somewhere else and if you get room 11, 21, 31, or 41, your stay should be free.
Response from Urban Suites Recoleta on 29 Nov 2023
Dear Niels,Thank you for leave us your review.We are very sorry that you were not comfortable at the hotel. Recoleta is an area where there are many bars and restaurants, and although the hotel has soundproofing in its rooms, anyway we understand that some discomfort may occur.Once again we thank you for your comments and we warmly greet you!

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Suite was incredibly comfortable and the housekeeping staff were so very flexible with the tining oif cleaning. Pablo and Diego at the front desk were always so cheerful and helpful. Ice was brought immediately when requested. Would have preferred a more diverse breakfast but appreciated the scrambled eggs.
Stayed 3 nights in Nov 2023
Response from Urban Suites Recoleta on 27 Nov 2023
Dear Carolyn,Thank you so much for leave us your reviews and share your experience.We hope to see you again soon.Kind regards,

4/10 Poor

gilmarc, miami

Travelled with family
Disliked: Staff & service
3 * hotel max. Poor customer service during check in. Just one card per room.
Stayed 1 night in Nov 2023
Response from Urban Suites Recoleta on 27 Nov 2023
Dear Gilmarc,Thank you for leave us your review.We are working to improve our check in service very soon. Kind regards,

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent Hotel. Staff is amazing. Location awesome
Stayed 2 nights in Nov 2023
Response from m on 14 Nov 2023
Dear Antonio, thanks a lot for your comments.We look forward to see you again.Best regards.

8/10 Good

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very nice and large rooms. Staff was great especially Pablo who welcomed me and sorted out couple of my requirements. Rooms can be very noisy until 1am though because of the bars and clubs around. Breakfast room should be rebuilt on the top floor and not in the basement. It will allow clients to enjoy the amazing view.
Stayed 1 night in Oct 2023
Response from Urban Suites Recoleta on 1 Nov 2023
Dear Philippe,Thank you for taking the time to write your review.We hope to see you again soon.Kind regards,

10/10 Excellent

Cristina

Liked: Staff & service
Excelente stay
Great location great service
Stayed 2 nights in Oct 2023
Response from Urban Suites Recoleta on 18 Oct 2023
Dear Cristina, Thank you so much for leave us your review.We hope to host you again soon.Kind regards