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Reviews of IQ Callao by Recoleta Apartments

3.5 out of 5
IQ Callao by Recoleta Apartments
Pacheco de Melo, 1859, Buenos Aires, Capital Federal

Reviews

8.2

Very good

Rating 10 - Excellent. 123 out of 301 reviews" "
Rating 8 - Good. 112 out of 301 reviews" "
Rating 6 - Okay. 35 out of 301 reviews" "
Rating 4 - Poor. 19 out of 301 reviews" "
Rating 2 - Terrible. 12 out of 301 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

10/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Jean

Liked: Cleanliness, property conditions & facilities, room comfort
SA trip
Very nice area. Felt very safe here. Had stayed in ave de Julio prior to a cruise, which was also very central, but we felt not as safe.
Stayed 2 nights in Mar 2019

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartment was perfect for our week stay in BA. It was centrally located, clean and the staff were extremely helpful. I would recommend this to anyone looking to stay.
Stayed 6 nights in Jan 2019

2/10 Terrible

Marcelo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
They didn’t find my reservation at the time of check-in....which it was around 9:00 pm. Very annoying experience the employee at reception was no help at all........end up finding another hotel at midnight
Stayed 1 night in Dec 2017

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Nov 2017

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good choice overall, just lacking a few details
I'd DEF stay there again. The location, price, comfort, and overall condition were all excellent. The bathroom could offer more amenities (no shampoo, no "wash cloth" that we use in the US) and the kitchen utensils were "dated" but these are just minor. My items were locked in the in-room safe overnight and the security guy couldn't open it so I had to wait the next day. They need to "equip" the security guy to do more but overall, I was DEF very pleased and I'd stay there again. Oh yea, and for Uber, very few drivers could successfully find the street! that's not the fault of the hotel tho!
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel !
My only problem was that some things in room are run down and wifi doesn't work. I stayed in 2 different rooms, both with same problems. Apart from those things, it's a very very spacious room with modern bathroom . Don't get mislead by other reviews. You get what u r paying for! This place is a bargain, so don't expect a Four Seasons
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
location good, studio apartment good, suits self-caterer
Stayed 3 nights in Feb 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Save your money and avoid this run down location
I've stayed in IQ Callao several times in the last 7 years but it's time to say goodbye. The property is run down and poorly run. Upon arrival at 7pm we were showed to our room (8B) which hadn't been cleaned since the previous guest left. So we found an unmade bed, dirty dishes in kitchenette sink, and a VERY dirty bathroom (including excrement in the bidet). Just horrendous. Since there is no staff available in the evening, we asked the building guard for help. He unsuccessfully tried to contact hotel staff. He was able to give us the "emergency" apartment, which was clean but very rundown. Other hassles: the property offers no cleaning services, skimpy towels, literally only one roll of toilet paper (which may explain the dirty bidet), so you might as well be renting any old space in the city and given current rundown conditions this should compare to a 1 star hostel not to other properties in the Recoleta area. All in all, we had a terrible stay. So we suggest you look at the many other properties available in Buenos Aires.
Unmade bed from previous guest
Dirty dishes in unclean room
Dirty bathroom
Peeled off headboard

6/10 Okay

CARLOS, SYDNEY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
HI THE COFFE SHOP DOWN STERS WOS VERRY GOOD
I ASK FOR EXTRA TOWERS AND THEY REFUCE TO GIVE THEM TO ME I STAY THERE FOR 28 DAYS AND MAY GAIL FRIEND STAY AND EXTRA 3 DAYS AND IS NOT CHIPE OLSOW I ASKE FOR THE ROOM TO BE CLEND MORRE OFENT THAY SAID NO 1 A WEERK

6/10 Okay

adolfl paz, p

Liked: Staff & service, room comfort
Okey but not perfect
The rooms where spacius, but i was given one with some fixing of humidity. The bed was okey but they could invest in new or better matresses. Tv too smal

8/10 Good

jose

Disliked: Staff & service
IQ good for the price
Very good location you have to thinks this is not an hotel , front desk open 8 to 4 rooms are cleaned every seven days but overall for the price is not a bad choice

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Claudio, Atlanta

Check-in time on hotel's website is incorrect
We booked this property because of their early check-in advertising, which says is 9am. Flying in from Atlanta our flight landed early in the A.M, so this place seemed like a great choice. Well, as soon as we got there, the front desk employee told us that the check-in starts at 1pm and said that he had no idea why the website was stating something different. Then, he said that none of the rooms would be ready due to maintenance and that we would have to go to a different property about a mile away. Although he allowed us to use the spa to take a shower and change clothes, we were really disappointed with the service failure, lack of communication and false advertisement.

10/10 Excellent

Sean, Portland, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
luxury apt/hotel
I spent 30 days iin Buenos Aires and this place was the nicest place of all for a reasonable price. Beautifully decorated and beautiful swimming pool and Jacuzzi on the spectactular rooftop. Prime location and modern. Very nice.

8/10 Good

Fernando, Aventura, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New building in great location
I have stayed twice already in this apart hotel. The location is great, very near Santa Fe y Callao ( prominent cross road in BA) and walking distance from Recoleta , Plaza Francia, the Recoleta Cultural Center, Museo de Bellas Artes, etc. This is a condominium where a company is renting and managing some of the units, which may be a bit odd. Nevertheless, they hace a front desk open at business hours (Sunday is closed). I had a couple of things that were out of order in the suite and ask them to get them repaired and they did pretty fast. Wi-Fi is mediocre, but this is a problem in the whole city: some times you have good signal and some time it disappears. Downstairs there is an excellent coffee and cake shop called Nucha, where you can enjoy the delicious local pastry, and at the corner Volta, which is a famous Italian gelato chain. Do not leave without tasting it! You have on the same street a restaurant called Melo which has amazing food too. The unit is well equipped and if you need something they can find it for you. The only really bad amenity is the gym: it has a couple of old bikes and treadmills that barely work. They called a car to drop me off at the airport which was much better than a taxi at the same price. (Try not to get taxis on the street, always get them by phone, because they may scam you, specially if you do not speak Spanish)

6/10 Okay

Verified traveller

6/10 Okay

maximus, OC, CA

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Bitter Sweet Goodbye
Overall my trip to the Argentinian capitol was amazing. But booking through cheap tickets sucked. They are a nightmare if anything goes wrong. you get connected to someone in the philippines or somewhere out there that cant do anything. But 1st off... the 1 double bed really means 2 single beds pushed together, so expect to fall through the middle. 2nd. I booked with the breakfast included deal. But it didnt show up in the hotel database. And don't expect them to help you out. And like i said, cheap tickets will keep you going in circles. I called maybe 6-7 times and spent maybe 8-9 hours total on hold while they "tried" calling the hotel or transferring me to some1 else but could not ever get ahold of the hotel or they did not answer. And still never got resolved. So i got screwed completely on that. 3rd, right when my gf and I got into the room the safe was locked so we had to wait to have them open it and low and behold the maid has the key, and she had came the next day after we asked to have it opened and front desk guy wasn't there so he couldn't have given it to them... So Whats the point of the safe if the cleaning staff have it then. 4th Money was lets say "missing" from our room... not enough to explode over but enough to notice. I brought the attention to the front desk and said that the staff would not risk their jobs for stealing so little... lol and they cannot be held responsible unless you leave something in the safe and then it comes missing... lol no sense

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was wonderful, very helpful and kind.
I love the location. I could walk to so many things. Public transportation is at ones fingertips. This was my sixth trip to Buenos Aires and I always stay here. For me, it is my home away from home. I always manage to get a room overlooking the garden. I sometimes have tea on my balcony, if it is just a friend visiting. I come in very late after going to a Milonga and I feel safe, because security is always there. While the kitchenette is well equipped and small, I have cooked a meal for friends. I keep saying I will try some other places and I still have not. My longest stay was two half months last year and I was quite comfortable.

8/10 Good

Fernando, Aventura, FL

Liked: Cleanliness, room comfort
Great location, nice rooms, bad gym, horrible Wi-F
The apart hotel is located in a nice , not so busy street filled with trees. You can easily walk to Las Heras or Santa Fe, two of the main avenues in BA. The building is quite new, and the units are comfortable, modern and ample. The problem is the management and maintenance. The AC was very dirty so it was super noisy, we needed to call twice until the came to clean the filter, which was filthy. We asked three times for a toaster, and they told us :"Let me see because they steal them often". ?!?! They finally brought one after our third request. The side bed lamp was hanging and they never came to repair it. The gym is a joke: two treadmills (one not working) and one old fashioned bicycle, there is nothing else. The steam shower room is out of order. And the worst part: the Wi-Fi is terrible. I needed to join a conference call with the US and it was impossible, nobody could hear me without breaking out. The reason is that the just have two routers per floor, to be shared by 8 units, so we are all "fighting" for some signal.

8/10 Good

Julio, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean. Great location.
Overall pretty satisfied. Three things left much to be desired. 1) WIFI is so slow it is useless for anything but checking email. 2) Gym AC wasn't working. Not good in 90 F. 3) Pool water was murky and you couldn't see your feet.

8/10 Good

Ruth, Canada

Liked: Staff & service, property conditions & facilities, room comfort
Everything You Need
We loved the space we had here: bedroom, living room, kitchenette and lovely bathroom as well as a balcony. There is a rooftop pool and fitness room. Staff is very helpful in giving directions and assisting with tours. Location in Recoleta is great, lots of cafes and little stores nearby. Try Melo's restaurant next door or Rodi's Bar, both great places to eat. We would definitely stay here again.

6/10 Okay

T, USA

Liked: Cleanliness, staff & service, room comfort
Decent place to stay in BA
Overall, good. The room was nice, there were sufficient kitchen supplies, and there was a table and couch to make it feel more homey. The front desk staff was excellent in helping with remise arrangements, directions, suggestions of places to shop, etc. The desk is open open during business hours though.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Christmas in IQ Callao
We recently spent 3 nights at the IQ Callao over Christmas this year. We thoroughly enjoyed the room and the staff were very eager to please. The breakfast at the adjacent Nucha was ok, coffee and croissants, but a good start to the day. The room was very spacious and clean, and we enjoyed using the balcony for a drink after much walking around Buenos Aires. Good sized bathroom with great hot and strong water pressure. Our only negative comment would be the cleanliness of the outdoor pool. It was disappointing when we came back from our long day of walking around Buenos Aires too find the pool unswimable and not cleaned (green and murky) and had not seen chlorine for a few days. It was too bad as we were looking forward to relaxing by the pool and swimming before heading out for the evening. Apart from that it was a great location and great neighbourhood.

8/10 Good

Arthur, Sandy, Ut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and modern.
The room is pretty. Our room was decorated very nicely. Closets are different. They take 1 or 2 hangers but there was were 3 closets. It was a great stay

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
IQ Callao
very nice hotel.

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice and clean. Only problem was that the key to the room was a card key and it wasn't clear on how to enter the building after hours (after dinner) when there was no one at the desk - no one after 4pm. We followed the instructions on the call box but it didn't work. Luckily, some people were leaving the building, which gave us the chance to get in.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
iQ great location
Good things Great location Good looking room, nice design,comfortable. Bad things Totally desorganied...they didn't give me a front door key because security is always there... That wasn't the case at 2am no one around Cleanliness .. Curtains were filthy Spots on Rugs, bed covers,pillow covers,...bring your own towels, they're gray not white!
Kitchen
Balcony dangerously low railin the balcony

2/10 Terrible

Jaime, Brazil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful stay
The room was filthy and untidy and staff very unhelpful. Bed sheets and furniture were run down. On top of it, a massive blackout left the hotel without any power for 2 days... and no staff whatsoever to assist guests. surrounding buildings got power generators but ours stopped working pretty quickly and again, no qualified staff to assist. A place to avoid, in spite of its wonderful location.

8/10 Good

Lorena and Sal, Nicaragua

Liked: Room comfort
Disliked: Cleanliness
Nice apartment in an excellent location
The place was worth the money we paid, although if one wants to extend the stay, the rates go up in about 35% when dealing directly with their reservations office. The cleaning and maintenance of the room should be improved, the sink clogged and dripped (was promptly fixed) and there was no coffee maker available although it was provided promptly.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not waste your money!!
We spent the first night in a humid cold room as the heater was not working. After much begging they switched us to a different room for the second night. I left a tablet in the first room while moving, and checked back with reception a few hours later. The tablet was no longer in the room and the hotel was not helpful in recovering it. Overall an awful experience. Do not waste your money.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Good Location, Good size apartment.
Good Location, Good size apartment, however let down by a few details. While kitchen and toilet areas were well cleaned, the main living area and bedroom was in need of a good clean and dust. Also some furnishings had seen better days, leather worn and pealing from sofa and stitching failing on some seats. Nothing to spoil the stay, but fixing these simple things would have lead to a much improved experience.

8/10 Good

Peter, Brighton

Liked: Staff & service, property conditions & facilities
Good but ...
For a self catering apartment the kitchen implements were less than minimum required to do even the most basic meal. No bottle opener or can opener either! The rug and the edges of the room had not been cleaned properly for a long time. The hair certainly was not mine! But the position and comfortable beds were appreciated.

6/10 Okay

Freo

Liked: Staff & service
Great location
These are apartments are in a great location not far from the Recoleta Cemetery and close to plenty of Cafes, shops and restaurants. The woman on the front desk spoke excellent English and was very helpful. However the apartment seemed rather tired and the walls were dirty - it needed a thorough spring clean. We enjoyed the pool on the 10th floor which has other facilities like spa, sauna etc.

10/10 Excellent

Rafael, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice place to stay in BA...
I was very pleased with my stay at IQ Callao. The staff was friendly and helpful. The location in Recoleta is very safe. quiet, and convenient. And the hotel/apt. was exactly as advertised. I have been in Buenos Aires six times before and have had some less than positive experiences in hotels and short term rentals. Everything advertised here, the pool, steam room, sauna, etc., not only worked but was constantly cleaned and maintained. The check-in hour--3pm and the checkout time--10am-- were awkward for my flight times, but the staff did everything possible to accommodate me and my belongings upon my arrival and until my departure.

8/10 Good

Teresa, Red Deer Alberta Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location
Location was ideal, close to sights. Room was roomy and quiet. We had excellent service from Karen, the front desk person who helped us with all of our questions. She was thrilled to help my husband organize a very memorable Tango show and dinner for my birthday.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
quick check-in. helpful staff, But they said they had no record of free breakfast I had paid for,and so no voucher given until the second day when we had 2 coffees after i found my Expedia printout. rooms were clean, utilitarian. AC a took a while to cool room as off til key card in slot. WiFi and local phone free in room. Nice tiny pool and lounge on 10th floor. BA is hot.

6/10 Okay

Viviana, Miami, USA

Liked: Room comfort
Disliked: Staff & service
B
The hotel is beautiful. Good location and clean.

10/10 Excellent

Mubashar, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect place for the price
I loved it mainly due to the independent nature of it. Room had everything that was needed. it was clean and beautiful. WiFi was ok too and staff was good too. They should just put little more attention to the toiletries but that's a small thing. Area is the most secure in Buenos Aires and plenty of shops around.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Very happy with the size and facilities in the apartment, in very good location to explore the city. Balcony was handy just to chill on and staff spoke excellent English and helped us book tours and get around the city.

8/10 Good

Jhlugo

Liked: Staff & service, room comfort
excellent location
you can go walking to recoleta (historic place, 2 malls, restaurants and nightlife). on the groundfloor you fing Nuchas and very good place for a dessert and coffee or tea. there are many small market arroundwhere you can buy everything you need. the confort is excellent, but the cleaning service is not traditional. they change towels and soap under request, they pick up garbage daily, but they made the bed and claen the room every 4 days. the apartment is full equipped, you have dining table, small kitchen whith all you need.

8/10 Good

TwoTraveling

Liked: Cleanliness, staff & service, room comfort
IQ Callao
Great room...great staff. The location was perfect for us. We were there 3 weeks. The housekeepers were a bit loud in the hall in the morning, but the door muffled the noise somewhat. They were congenial and willing to help. I would recommend and will stay here again!

8/10 Good

Federico Demarchi, Wellington FL

Liked: Cleanliness, staff & service, room comfort
Very comfortable!
Great location- Nice apartments-Great amenities- Do not have a special place to keep the baggage

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern
The room was stylish and extremely comfortable. Helpful staff, good breakfast. Absolutely loved it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my stay was a good one staff friendly and very helpful will stay at this hotel again

8/10 Good

Verified traveller

Liked: Room comfort

8/10 Good

Law of random walk, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish apartment in great location
The apartment itself looks more stylish than the photos on website, which comes as nice surprise. My apartment has balcony facing pretty inner courtyard, very peaceful. Kitchen is well equipped even though I only use it for making tea and breakfast. BsAs is a place to sample good restaurants! Last but not least thanks to Karen, the receptionist who is most helpful with information of the city and she is ready to accommodate your need if possible.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IQ Callao by temporary apartments
I was very satisfied with IQ Callao by temporary apartments, and I will use it again. I picket it up because of the location being so close to my friends. I was pleasantly surprised as to how good it is. It offers everything you need without extravagance. They have one person serving on the front desk, so, sometimes you have to wait. The towels are clean, but need some bleaching. Everything was very clean and the location is great. For the price I paid, I am very satisfied. The view from the balcony was really nice and it was quite, which is not common in Buenos Aires I give it 4.7/5.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accomodation at a very good price
We were extremely happy with our decision to stay here. The accommodation was all we could hope for and the reception staff were some of the most helpful we have encountered. Thank you.

8/10 Good

Michael C, Santiago

Liked: Cleanliness, property conditions & facilities
Great location
Great location and staff were friendly. Excellent value for money. BA sometime suffers from blackouts so for part of the stay there was no electricity and hence no lights, hot water or aircon.

10/10 Excellent

Omer, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
I spend a week there. Excellent apartment in great neighborhood close to everything. Book the tours with the desk staff because it is much cheaper than travel agents. Nice pool, jacuzzi, sauna and steam room on the top. Great and relaxing place to stay.