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Reviews of America del Sur Hostel Buenos Aires

2 out of 5
America del Sur Hostel Buenos Aires
Chacabuco 718, Buenos Aires, Capital Federal

Reviews

8.8

Excellent

Rating 10 - Excellent. 77 out of 142 reviews" "
Rating 8 - Good. 45 out of 142 reviews" "
Rating 6 - Okay. 11 out of 142 reviews" "
Rating 4 - Poor. 6 out of 142 reviews" "
Rating 2 - Terrible. 3 out of 142 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jordann

Liked: Property conditions & facilities
This hostel has the best staff who are there 24 hours to help answer any questions you may have. The staff are always friendly and happy to help you. They also have many activities to get involved with if you’re looking for a good way to have fun and meet other people. Rooms are clean, well kept and in good condition. Highly recommend!
Stayed 4 nights in Mar 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic for the price. Staff was extremely helpful and knowledgeable, which was a positive for navigating the city with my, uhh, no bueno Spanish. The room was great, and the whole place was clean and secure. One thing that isn't necessarily clear - they have several activities like (free!) walking tours and outings Tuesday-Friday, and (not free, but worth it) tickets and transportation to fútbol matches on weekends. It was a great resource to have.
Stayed 4 nights in Aug 2023

10/10 Excellent

Sinead

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Really modern and clean hotel. Great public spaces and the room was a good size for the 4 of us too. Staff were helpful and they had lots of free events as well as organised trips.
Stayed 4 nights in Jul 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Gastón goes above and beyond. Thanks for the help!
Stayed 3 nights in Jun 2023

8/10 Good

norma

Liked: Cleanliness, staff & service
Great staff. Very clean. No hooks or shelves in the room so no place to put things except in locker or on floor.
Stayed 7 nights in Mar 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

6/10 Okay

Lucy

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff were nice and friendly - good place to meet others. however the room was in a bad condition. The bathroom door handle was broken and it was hard to close the main door - very stiff.
Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
An amazing staying, for every single day I spent here
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El mejor en el barrio
Excelente hotel en todo
Stayed 1 night in Jun 2021

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Amazing structure, facilities, and staff
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. Everything was good! I would stay here again!
Stayed 1 night in Mar 2020
Response from America del Sur on 11 Mar 2020
Thank you very much for sharing your personal opinion with us and with other travellers! We hope to see you again soon! Regards, America del Sur

10/10 Excellent

Astrid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel, clean rooms and very friendly and helpful staff. Only suggestion is to go get breakfast somewhere else as it's not included in the price.
Stayed 3 nights in Feb 2020
Response from America del Sur on 21 Feb 2020
Thank you very mcuh for choosing us and trusting. We hope to receive you again soon in a near future!Regards, America del Sur :D

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hostel
Clean modern hostel. Our family of 4 fit in a 4-bunk room, and they provided an extra mattress (and sheets) that we could put on the floor so all 5 of us could be together. There were chargers for every bed. The only problem is that the sink is right in the main sleeping area, so if you needed to use the bathroom at night, your hand washing would be disruptive (okay for us as a family, but I imagine it wouldn't be ideal if you had just gotten one bed in a bunk with strangers).
Stayed 1 night in Nov 2019
Response from America del Sur on 12 Nov 2019
We appreciate you taking the time to share your feedback! Thank you for sharing it to us. We hope to welcome you again soon and we also hope you have a safe return home. Have a nice day! Regards, America del Sur

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from América Del Sur on 29 Apr 2019
Thanks for choosing América Del Sur Hostel!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot!
Very nice hostel just a short walk from a bunch of excellent restaurants and bars in San Telmo. Clean, friendly staff and an overall good vibe. Can recommend.
Stayed 1 night in Dec 2018
Response from America Hostel on 10 Dec 2018
Thanks for choosing America Hostel! Hope we can receive you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hostel
Really enjoyed my stay, very clean and comfortable rooms. “Hotel-like” look but “hostel-like” feel. Excellent location and helpful staff. Can highly recommend it.
Stayed 1 night in Dec 2018
Response from America Hostel on 10 Dec 2018
Thank you for choosing America Hostel! Hope we can receive you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hostel, great location.
Excellent hostel that feels a little bit like a hotel in terms of amenities, but still has a nice hostel vibe socially. Very clean, rooms are cleaned everyday and they even make your bed. Can highly recommend. Great location in San Telmo too.
Stayed 1 night in Dec 2018
Response from America Hostel on 5 Dec 2018
Thanks for choosing America Hostel! We are happy to read your review!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I reserved and paid for a private room. They messed up and didn’t have one available when I arrived (despite the fact that I had pre-paid) and I had to sleep in a dorm room. I would never have agreed to do this if i had known this would happen and they didn’t even say sorry. The bedroom windows don’t shut properly, the sink is outside the bathroom and the noise from the street makes sleeping at night nearly impossible. Completely avoid.
Stayed 3 nights in Nov 2018
Response from America Hostel on 17 Dec 2018
Thanks for your review. We are going to take in your comment in order to improve our serivce. We are really sorry about the inconveniences you found on your stay. Regards!

8/10 Good

Christina

Liked: Cleanliness, staff & service, room comfort
I stayed in a private room that was bright and relatively spacious and comfortable. The staff were friendly and helpful, although there were a few miscommunications. The location was fantastic!
Stayed 12 nights in Oct 2018
Response from Cher on 5 Nov 2018
Thank you so much for your feedback! We're happy to know you enjoyed your stay with us! Hope you can come again!

6/10 Okay

Rebecca, Sheffield, UK

Disliked: Property conditions & facilities
Great on a budget
Great if you are looking for somewhere on a budget and just want somewhere to sleep spending minimal time. The shower room attached to the bedroom was tiny to the point you stuck to the shower curtain when trying to stand under the water. Anything left in the small shower room on the other side of the shower curtain got wet; not great when you want to try and dress after as you are sharing the room. The bunk beds were shakey and extremely creeky whenever the room mate moved only slightly. On the plus side the room is cleaned every day, the breakfast was nice and the area feels safe. It was very cheap per night but I probably wouldn't stay here again if I was to return to Buenos Aires as I have stayed in better hostals.

4/10 Poor

kate, uk

Disliked: Staff & service, property conditions & facilities
Poor
Stayed in a private double. Had what we needed but staff were rude, lock on the door was broken and night staff played music very loudly way into the night which we could hear in our room. No wifi in room- we were on the 1st floor and the staff shrugged their shoulders when we told them it wasn't working nor cld we connect to any other network in the hostel. Feels as if they are living off one very good trip advisor award 3 years ago. Probably good for young solo backpackers who don't need any help.
Response from Cher on 28 Feb 2017
Thank you for the feedback, we are going to look in detail your noise complaint, general policy is that after 00:00 hrs music should be off on the reception. We apogolize about the wifi, there was a problem the weekend you stayed over that was fixed the following Monday, sorry for the inconvenience. We hope you can come another time and really enjoy your stay.

8/10 Good

Diana, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerat place to stay in the old, bohemian BA
The hostel is really nice , well equipped and with lovely and very friendly staff. The location is great for those who want to explore BA by foot . The area is safe and very well located and the hostel offers a variety of tours and activities to discover the hidden gems of BA
Response from Cher on 9 Feb 2017
Thank you for the feedback!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Let' s danse with the good Vibes ...
Amazing stuff .. thank you to all for your professionalism , Amazing welcome and your smile I had an amazing time .. Amazing vibes in this hostel and very easy to meet new and nice people Very nice common areas . And also very good tours to take from the reception A big thank you to ALL the people working there
Response from General Manager on 25 Jan 2017
Glad to hear you enjoyed all our activities!! Thank you so much for the feedback :)

10/10 Excellent

Rick, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hostel better than many hotels
I would highly recommend America Del Sur hostel. I stayed there a week in a single room that was clean, well maintained, and modern. The queen size bed was very comfortable and the heavy window curtains that kept out the sunlight were a nice bonus. The desk staff are all fluent in English, very accomodating, and available to book tours, taxis and transport to other cities. The included breakfast is better than you find at most budget hotels.
Response from Cher on 9 Feb 2017
Thank you!! We'll take into account your recommendations!

10/10 Excellent

Lynsey, Christchurch, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hostel - Highly recommended
I had a double room all to myself on the street side, but the bar across the road can be noisy in the weekends. Room serviced daily. They picked us up from the hostel for walking tours :) Great reception area to socialize with vending machines with beer, etc. You can buy alcohol from outside and bring it into the hostel. The vibe of the other travelers were great. Close to Independencia subway stop and Avenida 9 de Julio for buses. Small supermarket directly across the road, fruit shop next door. Allowed you to use showers downstairs even if you've checked out.
Thanks so much for the feedback!! Glad to hear you enjoyed all of our activities :) Hope you can come back!

8/10 Good

IN KYUN

Liked: Cleanliness, property conditions & facilities

8/10 Good

IN KYUN

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Falling Apart
ROOM FALLING APART! Ceiling was leaking! They didn't offer to change rooms! It was NOT raining and yellow water was coming from the entrance and bathroom. The ceiling was even falling in the bathroom! There was a HUGE hole!
Response from Sebastian on 21 May 2016
Dear Guest , Thank you so much for your feedback, we appreciate you took the time to qualify us. We’re sorry about the water pipes and leaking problems you had during your stay. We have fixed the issue and now the room looks perfect. Greetings and hope you can come back,

6/10 Okay

Anastasia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
CEILING HORROR MADDESS
The AC didn't work the 1st night and it was HOT AS HECK and there were LEAKS IN THE CEILING!!! We had water coming in the hall way and the bathroom AND it wasn't raining! It was nasty yellow water all over the door entry and the bathroom. The bathroom ceiling even got a hole after the 2nd day! Other than that the place was nice. They should have moved me into a different room and fixed the issues in that room.
Response from Sebastian on 21 May 2016
Dear Guest , Thank you so much for your feedback, we appreciate you took the time to qualify us. We’re sorry about the water pipes and leaking problems you had during your stay. We have fixed the issue and now the room looks perfect. Greetings and hope you can come back,

10/10 Excellent

Patrick, San Francisco

Liked: Staff & service, property conditions & facilities, room comfort
Good hostel - great location and fair prices
Great little hostel. Well-located between a ton of great sites, it had a friendly staff, clean rooms, and a decent breakfast. It was easy to take walking tours from the hostel (which we did) and there were people in the hostel from all over the world, which added a bit of flair to the place.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good budget stay for backpackers
Amazing helpful staff. Good place if you want to feel young again!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hostel ever !!!!!
This is the worst hostel you could stay at!!! I have once pice of advice run away from this hostel as fast as you can!!! The front desk people were awful no customer service skills you would for directions and they would say down the road . I had to wait to get my room for 3 hours !!!! I hope I have saved some one from staying here !!!! Please just stay away from this hostel you will be happy you did!!!
Response from General Manager on 10 Aug 2016
We're sorry you didn't enjoyed your experience! The check in is at 15 hrs, and check out it's at 11 hrs. If we are full the night before it's imposible for us to have the room ready early. As people leave their rooms at 11 and then we have to make a deep cleaning of the it before allowing anyone to enter. We hope you can come back again and change your mind! :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really good hostel
This is one of the most professional hostels I have stayed in during my travels in south America. The room keys and full size lockers made me feel very secure. The room was clean and the backroom for each room is a great plus. My only complaint would be the noise. My room was at the back of the building overlooking the central court yard where people drank until 3 or 4 am. I think it should be hostel policy people either keep noise low or move the party out to a club. Other than this I would definitely stay in this hostel again or recommend it to a friend.
Response from General Manager on 10 Aug 2016
Thank you so muche for the review!! We really tried for people to be silenced after 12 pm, we appreciate your feedback and going to try harder! Glad to know you enjoyed your accomodation!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is really amazing place !!! Clean , safety with good facilities and nice location close to La Boca and city centre. Thank you guys for my great stay here :)
Response from Cher on 10 Aug 2016
Thank you for the feedback!! You make the atmosphere of these place! Hope you can come back!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Solo traveler review
Clean. Good location. Friendly and helpful staff. Internet is not stable though. Small room. Good valued overall.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Solo female travel perspective
For a hostel, this place is pretty nice. However, I´m not sure how they assign rooms. I am a solo (young) female traveler and I was in a shared four person room. The two other people were older males and then the last night a local came in who I was more concerned was possibly at the hostel for the wrong reasons. Perhaps they just need to be cautious of screening. I know it is part of staying at a hostel, but an option for even female only would have been nice. Otherwise, it was easy to meet people in the common areas and everything seemed pretty new and clean.

4/10 Poor

David, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unreliable staff and shuttle service
Prepaid hotel on hotels.com but staff insisted that we did not pay and wanted us to pay again. Had to wait for them to search the booking to clear things up. Arranged shuttle by hostel to AEP airport was supposed to cost 150 pesos, gave the driver 200 pesos but driver only gave back 30 pesos and pretended to not understand. Seems like the hostel does not book a trustworthy shuttle service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
this is a cheap hostal. Not a bussiness hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good hostel
This hostel really does tick most of the boxes of a great hostel. The location is great - easy walking distance to the microcentro, and San Telmo is a really atmospheric barrio. The staff all spoke English well, and there was plenty of chill out areas. The hostel was kept really clean and I did enjoy having my bed made for me everyday! I went on both of the free tours that they offered. The tours weren't great, but I appreciated them because they helped me get settled into the city, and meet a few people. The breakfast was sufficient - toast, 3 types of cereal and, um, cake. The kitchen was way too small, and under equipped to deal with the peak season numbers though. The beds in the dorm were really comfy, however they really need to fix that super squeaky bunk in room 504 (possibly the same one mentioned by a previous reviewer). Also, the shower cubicle was a completely stupid design. They are mixed dorms, which for me meant getting undressed, and dressed in the shower. But there's no where to do it other than right in the shower cubicle. And trying to balance on one foot whilst I pull my pants on, whilst trying not to get them wet seriously annoys me. But, other than that last little rant, top hostel!

10/10 Excellent

christine, ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
couldnt' find fault with this place
We enjoyed everything about this hostel.. from the staff welcome on arrival to the breakfast in the morning.. this place is clean, comfortable and combines all the great things about a hostel with the comfort of a budget hotel.. as hostels go it's a bit pricey, but it's worth it.. particularly when you are staying a few nights.. they also have a free activity pretty much every day - tango lesson, walking tour etc.... loved it!

8/10 Good

Jenny, Washington, DC

Liked: Staff & service
Good Value
Overall, America del Sur is a nice, clean hostel at a good price. We did not stay in another hostel in Argentina so I cannot compare it to anything. The location was good for visiting the area around San Telmo, and cabs were easy to flag down if you wanted to go to another part of town. The grocery store across the street was very convenient for snacks and drinks. The staff was very helpful, although they provided us with some wrong information about getting soccer tickets and my friend missed the game because it sold out. We really enjoyed hanging out on the patio and in the common area. The wifi throughout the hostel was an added bonus. Breakfast was very basic with a lot of bread products. Some fruit would have been nice. Room was fine, but the shower in our room was very tight and did not drain properly. We had an interior room, and on a Saturday night, it was still very noisy in the courtyard area.

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome, laid-back and friendly hostel
We loved our stay at America Del Sur. It's more like a sociable hotel than a hostel. Location: In the San Telmo district, 5-10 mins walk from the subway, and walking distance from great restaurants and bars in the San Telmo area. There's a supermarket directly opposite. Rooms: We stayed in a double room with ensuite bahtroom. Our room was clean, well presented and had a TV, fresh towels, shower gel in the bathroom and even a hairdryer! Our room was at the front of the building and you could hear noise from the bar over the road until quite late, but bring ear plugs and it's fine. Social areas: The communal areas are great, with a nice social space on the ground floor, an attractive garden/ courtyard, and a TV and computer room downstairs. The kitchen has everything you need. The hostel is very sociable but if you are looking for a 'party' hostel you might find this one a bit too laid back. It was perfect for us though (late 20s/ early 30s couple travelling around South America). Staff: The team at America Del Sur and happy, friendly and knowledgeable. They went out of their way to make our stay comfortable and to give us tips about Buenos Aires. They organise activities for every day of the week, which are a good way to meet people. Overall, we'd definitely recommend America Del Sur. It has won many awards and rightly so - it's the best hostel we've stayed at in South America so far and very good value for money.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

alex, Bo'ness, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value for money
Enjoyed my stay any wouldn't hesitate to return. Highly recommended.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value for money and easy access to everything
Very friendly, helpful and knowledgeable staff. Hostel is central to many attractions or easily accessed by rail line which is close by and buses. Supermarket across the road was very handy. I highly recommend this hostel.

10/10 Excellent

NoraB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
I stayed at this location after a recommendation from my nephews who had stayed there themselves. The hotel was easy to find. The San Telmo neighborhood feels safe. If you arrive on a weekend the area might seem deserted but be assured that it is bustling during the week. The area is also well service by buses and within easy walking distance to the subway. The staff was welcoming and friendly. The staff is multilingual and communication was never a problem. There is light airy reception area with a big comfy couch, tables, and an outside patio. There is a common room in the basement with a big TV, more comfy couches, and 3 computers with free internet access. My room was on the second floor and faced the street so it was noisy but I always wear ear plugs to sleep so this wasn't a problem for me. Light sleepers should ask for an inside room. My room was big and comfortable. Soft bed. Good lighting. Heater worked great. I found the big brass room key hard to use and was confused by the necessity of using a card to get the electricity to work. This required locking and unlocking the door from the inside which took some practice and was irritating. I also found the shower room style a bit messy. The shower was strong and hot which is what really matters. The best part of my stay was the great things the hotel offered - walking tours, BBQ night, knowledgeable friendly staff, cheap shuttle service to and from the airport, currency exchange.

10/10 Excellent

Michael, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Great hostel
Really nice hostel, with excellent, friendly staff. The common areas are very comfortable, and although they play music during the day, everything settles down by about 11pm. The only negative of note was that all the double rooms are at the front of the hotel which can be very noisy. I'd recommend requesting a room on one of the upper floors.