Lobby
Check availability

Reviews of Knott's Hotel

3.5 out of 5
Knott's Hotel
7675 Crescent Ave, Buena Park, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 891 out of 1526 reviews" "
Rating 8 - Good. 352 out of 1526 reviews" "
Rating 6 - Okay. 148 out of 1526 reviews" "
Rating 4 - Poor. 70 out of 1526 reviews" "
Rating 2 - Terrible. 65 out of 1526 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

nigel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well kept property which has just been fully refurbished
Stayed 2 nights in May 2024
Response from Jennifer on 27 May 2024
Thank you for staying with us! We greatly appreciate your feedback.

10/10 Excellent

Krystal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great
Stayed 1 night in May 2024
Response from Jennifer on 27 May 2024
Thank you for staying with us! We greatly appreciate your feedback.

10/10 Excellent

Matthew

Stayed 2 nights in May 2024
Response from Jennifer on 27 May 2024
Thank you for staying with us! We greatly appreciate your feedback.

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were super clean, the hotel itself was nice and clean. Staff excellent.
Stayed 1 night in May 2024
Response from Kade on 26 May 2024
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Andrea

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Miranda on 26 May 2024
Thank you for staying with us! We greatly appreciate your feedback.

10/10 Excellent

luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to spend the night all staff very friendly and always receives you and greet you with the smile
Stayed 2 nights in May 2024
Response from Knotts Hotel on 25 May 2024
We appreciate your Feedback. Thank you for staying with us!

8/10 Good

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay for 2 nights while visiting Knotts Berry Farm for a day. Our room was very clean and just recently remodelled, as well as the rest of the hotel. We enjoyed the large heated pool and its splash pad. Super convenient walk to the amusement park
Response from Sandra on 25 May 2024
Thank you for staying with us!! We appreciate your feedback

2/10 Terrible

Charika

Disliked: Cleanliness, staff & service
Stayed 3 nights in May 2024
Response from Jackie on 26 May 2024
Hello Charika, thank you for taking the time to review our property. We do apologize for the inconveniences you experienced during your stay. After reviewing your reservation, we see management tried addressing the issues brought to their attention during your visit but you refused to let them. Again, we apologize for the inconveniences experience.

2/10 Terrible

Adelaida

Disliked: Property conditions & facilities
Saw a cockroach on the bathroom wall
Stayed 1 night in May 2024
Response from Andrew on 25 May 2024
Hello, Adelaida, we are sad to hear you didn't enjoy your stay and we apologize for the inconvenience. We do have all of our rooms treated for pest control, but we have passed the information along to our housekeeping team to look into this. If you would like to speak more about this to us, please feel free to contact a manager on duty at (714)995-1111. Thank you and have a nice day!

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything here at Knotts hotel! Very clean, nice rooms, excelle t food!
Stayed 1 night in May 2024
Response from Cristina on 24 May 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Shantal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in May 2024
Response from Jennifer on 21 May 2024
Thank you for staying with us! We greatly appreciate your feedback.

10/10 Excellent

ANA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with the hotel and restaurant in the hotel. The food was excellent! Loved all the new upgrades and bar. Walked right to the park and shops. Will definitely be back.
Stayed 1 night in May 2024
Response from Jennifer on 19 May 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Andrea, Vista

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The renovation is great the food tasted great and they offer military discounts.
Stayed 1 night in May 2024
Response from Keith on 20 May 2024
Thank you for staying with us! We greatly appreciate your feedback!

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved all the staff! They were very friendly and very accommodating. I also noticed how hard the staff worked to keep the hotel clean. The rooms were very nice and tidy, and room service/breakfast ordering was amazing.
Stayed 2 nights in May 2024
Response from Keith on 17 May 2024
Thank you for staying with us! We do greatly appreciate your feedback and hope to see you again!

8/10 Good

Crystal

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from Jennifer on 19 May 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay! It's very clean and on park property, which is rather convenient.
Stayed 1 night in May 2024
Response from Alyssa B on 17 May 2024
We appreciate your feedback! We hope to see you in the near future.

10/10 Excellent

Serkan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Cristina on 17 May 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is beautiful! The staff was very friendly and helpful. The lobby is amazing and the Pzantry was convenient for a quick breakfast. Are room was very clean and we slept well on the comfortable mattress. A very enjoyable stay, thanks to everyone!helpful and friendly. The
Stayed 5 nights in Apr 2024
Response from Kade on 16 May 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Domonique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic experience. Thank you very much for the excellent customer service!
Stayed 1 night in May 2024
Response from Keith on 15 May 2024
Thank you for staying with us! We do greatly appreciate your feedback and hope to see you again!

10/10 Excellent

FEKERTE

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel!!
Stayed 3 nights in May 2024
Response from Cristina on 14 May 2024
Thank you for staying with us, we appreciate your feedback!

6/10 Okay

Emma

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Keith on 15 May 2024
Thank you for staying with us! We do greatly appreciate your feedback!

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Alyssa B on 14 May 2024
Thank you so much for your feedback!

6/10 Okay

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is renovated and the decor is very nice throughout the lobby and in the room. The room is a bit snug and you can hear everything. The beds are uncomfortable. The bathroom is older with a fresh coat of paint. The only outlets are near the tv and middle nightstand. There is an alarm clock with a charging station so that is nice. The TV only has cable stations which now a days I'd prefer streaming options to. The cafe and restaurant are convenient and comparable in price to everything locally. The location is great to Knotts and a short drive to Disneyland. There are also multiple restaurants within driving distance as well as a drug store and gas station. They do offer a shuttle to Disneyland however it has to be scheduled and does not run late. The pool is very nice and has a water play area for kids. 3 stars due to being woken up at night by a car alarm and crying babies. Also when we asked for a toothbrush that we forgot they suggested the gift shop instead of providing one as most hotels would do complimentary. The location is great but I would not stay here again.
Stayed 2 nights in May 2024
Response from Keith on 13 May 2024
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Samer

Liked: Cleanliness, staff & service, property conditions & facilities
It's was very good hotel.
Stayed 3 nights in May 2024
Response from Knotts Hotel on 10 May 2024
We appreciate your feedback. Thank you for staying with us!

10/10 Excellent

Lauren

Knotts Hotel has been thoughtfully renovated. Decor is great; inside and out. Friendly staff and nice restaurant with good menu.
Stayed 1 night in May 2024
Response from Keith on 10 May 2024
We do greatly appreciate you staying with us, as well as, your feedback and hope to see you again soon!

10/10 Excellent

Tania

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Very clean and great environment. Definitely returning for future trips in the area. Also.. LOVE LOVE the smell when you first enter the hotel.
Stayed 2 nights in May 2024
Response from Alyssa B on 10 May 2024
Thank you so much for your review. We appreciate your feedback!

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remodeled looks great close walk to park
Stayed 1 night in May 2024
Response from Keith on 9 May 2024
Thank you for staying with us! We truly appreciate your feedback and hope to see you again!

10/10 Excellent

Nehir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing night stay after a long day. From cleanliness to customer service, everything was perfect.
Stayed 1 night in May 2024
Response from Alyssa on 7 May 2024
We are glad to hear you enjoyed your stay. We look forward to seeing you soon in the near future.

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was really nice
Stayed 1 night in May 2024
Response from Alyssa on 7 May 2024
We greatly appreciate your feedback!

10/10 Excellent

Sean

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great! I loved our stay here. It’s clean, has nice decor, the staff was professional. I highly recommend this hotel!
Stayed 1 night in May 2024
Response from Miranda on 5 May 2024
Thank you for staying with us! We greatly appreciate your feedback.

10/10 Excellent

Claudia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Good place to stay with family.
Stayed 2 nights in May 2024
Response from Cristina on 4 May 2024
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was too crowded
Stayed 1 night in May 2024
Response from Keith on 3 May 2024
Thank you for staying with us! We do appreciate your feedback!

6/10 Okay

Jessica

Liked: Cleanliness, property conditions & facilities
I reserved a room with a king bed, they said that’s what I was checking in to when I arrived and then it was a queen bed. Kind of frustrating because it massively impacted my sleep which was the only reason I was there.
Stayed 1 night in Apr 2024
Response from Keith on 2 May 2024
Thank you for staying with us. We do appreciate your feedback.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024
Response from Hannah on 1 May 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Marie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the lobby smells like berries. The room was nice and the walk to Knotts Berry Farm is easy. We didn't have time this trip to use the pool, but it looked nice and the kids were happy that they have a splash pad. There is no complimentary breakfast and the new restaurant off of the lobby was a bit pricier than what we wanted to pay. We bought some muffins from the Starbucks in the lobby instead.
Stayed 1 night in Apr 2024
Response from Cristina on 30 Apr 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Knotts Hotel on 30 Apr 2024
We appreciate your feedback. Thank you for staying with us!

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Chose this property for it’s convenient location to the shops at Knott’s Berry.
Stayed 2 nights in Apr 2024
Response from Jennifer on 29 Apr 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Cristina on 30 Apr 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing and in theme! No issues to complain. Staff was amazing, food was great, parking was convenient. Would book again.
Stayed 2 nights in Apr 2024
Response from Keith on 29 Apr 2024
Thank you for staying with us! We do greatly appreciate your feedback and hope to see you again!

10/10 Excellent

tammy, Newbury Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Jan 2024
Response from Keith on 29 Apr 2024
Thank you for staying with us! We greatly appreciate your feedback and hope to see you again soon!

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Jennifer on 30 Apr 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Keith on 29 Apr 2024
Thank you for staying with us! We do greatly appreciate your feedback!

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time we walked in you could smell clean, we have stayed in a lot of places but they cleaned all the time here. It was close to a lot of attractions and easy to find your way to and from
Stayed 7 nights in Apr 2024
Response from Cristina on 27 Apr 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Liza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms
Stayed 1 night in Apr 2024
Response from Cristina on 27 Apr 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Lilit

Liked: Staff & service, property conditions & facilities
We enjoy our day in this hotel
Stayed 1 night in Apr 2024
Response from Cristina on 25 Apr 2024
Thank you for staying with us, we appreciate your feed back!

8/10 Good

Annamarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great discount for Knott's Berry Farms nice clean small
Stayed 2 nights in Apr 2024
Response from Keith on 24 Apr 2024
Thank you for staying with us! We do greatly appreciate your feedback!

6/10 Okay

Andrea

Travelled with family
Liked: Cleanliness, staff & service
It’s a good hotel I stayed twice since they updated. No problems I would recommend to others
Stayed 2 nights in Apr 2024
Response from Kade on 24 Apr 2024
Thank you for staying with us. We appreciate your feedback

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Cristina on 23 Apr 2024
Thank you for staying with us, we appreciate your feedback!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Alyssa on 23 Apr 2024
We appreciate your feedback!

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Keith on 23 Apr 2024
Thank you for staying with us! We greatly appreciate your feedback!