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Reviews of Park Plaza Budapest

4 out of 5
Park Plaza Budapest
Bem Rakpart 16-19, Budapest

Reviews

9.0

Wonderful

Rating 10 - Excellent. 565 out of 1007 reviews" "
Rating 8 - Good. 341 out of 1007 reviews" "
Rating 6 - Okay. 63 out of 1007 reviews" "
Rating 4 - Poor. 20 out of 1007 reviews" "
Rating 2 - Terrible. 18 out of 1007 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Morgan Sampson-

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a good with a fantastic view over the Danube with friendly staff
Stayed 5 nights in May 2024

10/10 Excellent

Ann

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value right on the Buda side promenade. Easy access to bus, tram and subway. Food at the restaurant was excellent!
Stayed 5 nights in May 2024

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The View !
Stayed 1 night in May 2024
Response from Park Plaza Budapest Team on 21 May 2024
Dear Guest,Thank you for leaving a review via Expedia to share your experience with other travellers. We are glad that you had a satisfying experience in our hotel and that you enjoyed the view. We would be very happy to see you again.Kind regards,Park Plaza Budapest Team

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view from hotel. Staff helpful.
Stayed 1 night in May 2024
Response from Park Plaza Budapest Team on 21 May 2024
Dear Guest,Thank you very much for taking the time to share your experiences with other travellers. We are very pleased to read that you were very satisfied with almost all aspects of your stay at our hotel and especially liked the great view, as well as our friendly team. We would be delighted to welcome you back for another memorable stay in Budapest.Kind regards,Park Plaza Budapest Team

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The views of the Parliament buildings were absolutely breathtaking.
Stayed 1 night in May 2024
Response from Park Plaza Budapest Team on 15 May 2024
Dear Guest,Thank you very much for your feedback. It makes us very proud to read that you were very satisfied with all aspects of your stay and were particularly satisfied with the fabulous view. With the hope to get another opportunity to welcome you again, we are sending you our best regards.Park Plaza Budapest Team

10/10 Excellent

Zachery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, staff was great, and the price was right. Would definitely stay here again.
Stayed 1 night in May 2024
Response from Park Plaza Budapest Team on 15 May 2024
Dear Guest,Thank you very much for a perfect rating and for taking the time to share your experience with us. We are pleased to read that our efforts are being recognised and that you especially appreciated the prime location, as well as our attentive team. We would love to get another opportunity to welcome you again in Budapest.Kind regards,Park Plaza Budapest Team

10/10 Excellent

Xiaohong

Travelled with group
Liked: Amenities
Excellent location!
Stayed 2 nights in May 2024
Response from Park Plaza Budapest Team on 15 May 2024
Dear Guest,Thank you very much for taking the time to write this review. It makes us very happy that you were so satisfied with your stay at our hotel and that you fully enjoyed it. We would be happy if you would visit us again soon.Kind regards,Park Plaza Budapest Team

10/10 Excellent

Penny, Verdun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb views of the the Parliament buildings..
Stayed 2 nights in May 2024
Response from Park Plaza Budapest Team on 15 May 2024
Dear Guest,Thank you very much for your great feedback. It makes us very proud to read that you were very satisfied with all aspects of your stay and enjoyed your visit very much. It would be wonderful to welcome you to our hotel again.Kind regards,Park Plaza Budapest Team

10/10 Excellent

Soojin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a good location. Very close to public transportation.
Stayed 5 nights in Apr 2024
Response from Park Plaza Budapest Team on 3 May 2024
Dear Guest,Thank you for taking the time to leave us your feedback. We are pleased that we were able to convince you with our prime location. Please feel free to visit us again.Kind regards,Park Plaza Budapest Team

8/10 Good

San

I liked the location. Walking distance to the main sights, good transportation.
Stayed 2 nights in Apr 2024
Response from Park Plaza Budapest Team on 2 May 2024
Dear Guest,Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the location of our hotel and found it convenient for exploring the main sights of the city. We are pleased that our efforts contributed positively to your stay and made your visit more enjoyable.We appreciate your kind words and hope to have the pleasure of welcoming you back in the future. Best regards,Park Plaza Budapest Team

6/10 Okay

kimberly, Maryville

Travelled with family
Hotel itself wasn’t bad. The girl at check in wasn’t very friendly and our room never cooled off even after calling front desk to tell them air wasn’t working. The guy working the bar was very nice. Hotel is within walking distance to a lot of stuff.
Stayed 2 nights in Apr 2024
Response from Park Plaza Budapest Team on 2 May 2024
Dear Guest,Thank you for taking the time to provide us with your feedback regarding your recent stay. We appreciate your honest review, as it allows us to identify areas for improvement and ensure that we continue to deliver exceptional service to all our guests. Your comfort and satisfaction are of the utmost importance to us, and we regret falling short of your expectations in this regard. We truly value your feedback, as it helps us to enhance our guest experience. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional service and comfortable stay that you deserve.Kind regards,Park Plaza Budapest Team

10/10 Excellent

Krittika

Liked: Property conditions & facilities
Nice view
Stayed 2 nights in Apr 2024
Response from Park Plaza Budapest Team on 2 May 2024
Dear Guest,Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the view during your stay. We appreciate your kind words and are pleased that the view contributed positively to your visit. We look forward to welcoming you back soon for another memorable experience.Best regards,Park Plaza Budapest Team

6/10 Okay

Debbie

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
The first impression was good, clean entrance and pleasant staff. Check in went without a hitch. I booked a superior room with river view and balcony. On arrival in our room we went out on to the balcony to enjoy the view, however h balcony was littered with cigarette ends from the previous customers, as neither of us smoke this was very disappointing, i called recepton and they apologised and said they would send a housekeeper to clean it, which they did by th tim she arrived 5 minutes later i had discovered that a wine glass in the cupboard which still had wine in it, the housekeeper also replaced the glass but this was not the standard i would have expected for a superior room. Later in the evening i decided to run a bath and discovered a toenail clipping in th bath :( i was too tired to complain again so i just cleaned it myself, there was also a nail clipping on the floor in the corner which i didnt remove and despite the room being "cleaned" 3 times whilst we were there it was still in the corner of the bathroom when we left. A very disappointing experience!! The bed was clean and fairly comfortable. Staff in the restaurant and the food were both very good. Lovely view across the river, however be aware that the road and tram lines run along in front of the hotel aswell so its noisy day and night.
Stayed 7 nights in Apr 2024
Response from Park Plaza Budapest Team on 2 May 2024
Dear Guest,Thank you for taking the time to provide us with feedback regarding your recent stay. We are glad to hear that your first impression of the hotel was positive and that you found the check-in process to be smooth. We sincerely apologize for the disappointing experience you encountered during your visit. Maintaining the highest level of cleanliness is one of our top priorities. Therefore, we are very sorry to know that what you experienced during your stay was not in line with our standards. Please rest assured that your comment will be forwarded to the relevant department in order to prevent such issues in the future. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable and memorable stay.Kind regards,Park Plaza Budapest Team

10/10 Excellent

Patricia Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The river view room was exactly as promised - could see Parliament and the Chain Bridge lit up at night - stunning - as well as sunsets and sunrises in that area. Staff was extremely patient and polite with our questions and requests. Thank you.
Stayed 5 nights in Apr 2024
Response from Park Plaza Budapest Team on 24 Apr 2024
Dear Guest,Thank you very much for your great feedback. We are so pleased that you were completely satisfied with your visit and hope that you were able to enjoy Budapest to the fullest thanks to our location. Your kind comment have been shared with the entire team, and we look forward to welcoming you again.Kind regards,Park Plaza Budapest Team

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2024
Response from Park Plaza Budapest Team on 23 Apr 2024
Dear Guest,Thank you for taking the time to leave us such a glowing review. We endeavour to offer our guests a great stay in our hotel and are always delighted when we succeed in doing so. It would be our pleasure to welcome you back for another memorable stay.Kind regards,Park Plaza Budapest Team

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness
Beautiful view of Danube.
Stayed 2 nights in Apr 2024
Response from Park Plaza Budapest Team on 23 Apr 2024
Dear Guest,Thank you very much for your nice feedback. We are delighted that you had a great time with us and look forward to hopefully welcoming you again soon.Kind regards,Park Plaza Budapest Team

8/10 Good

Ali, DUBAI

Liked: Cleanliness, staff & service, property conditions & facilities
The ac only problem I don’t open window or ac hot
Stayed 5 nights in Apr 2024
Response from Park Plaza Budapest Team on 19 Apr 2024
Dear Guest,Thank you for sharing your feedback related to your recent stay at our hotel. We are delighted that we have met your expectations. However, we would like to apologise for any inconvenience caused. Please always contact our 24-hour reception team, who will be happy to help you and find a solution. We hope that despite the negatives encountered, we will have the opportunity to welcome you back to improve your experience.Kind regards,Park Plaza Budapest Team

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly,helpful staff were best feature. Views front and back just stunning. Quiet superior room at back allowed us to sit in sun at end of day with windows wide,open looking at castle area.well placed for all public transport. Away from the hustle of the Pest side. Perhaps a hotel for the older generation rather than clubbers. Genteel but could do with new carpets in bedroom.Some nice cafes and restaurants nearby.
Stayed 5 nights in Apr 2024
Response from Park Plaza Budapest Team on 19 Apr 2024
Dear Guest,Thank you very much for your great review. We are delighted that you had a wonderful time with us and that your expectations were fully met. We look forward to hopefully welcoming you again soon.Kind regards,Park Plaza Budapest Team

8/10 Good

Veena

Liked: Cleanliness, property conditions & facilities
I liked the room they gave me
Stayed 3 nights in Apr 2024
Response from Park Plaza Budapest Team on 17 Apr 2024
Dear Guest,Thank you for sharing your feedback related to your recent stay at the Park Plaza Budapest. We are delighted that you had a good time with us and look forward to hopefully welcoming you again soon in Budapest.Kind regards,Park Plaza Budapest Team

10/10 Excellent

Surinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of Parliament buildings from our room. Good sound proofing. Easy access to Pest and Castle area . Close to thermal baths. Excellent breakfast
Stayed 4 nights in Apr 2024
Response from Park Plaza Budapest Team on 17 Apr 2024
Dear Guest,Thank you very much for taking the time to share your positive experiences with us. We are delighted that our hotel met your expectations and that you were satisfied with the fabulous view, the quiet room and the delicious breakfast. We look forward to welcoming you again soon.Kind regards,Park Plaza Budapest Team

10/10 Excellent

Herman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel staff was helpful and friendly. Its located along the north south tram line with a convenient station in front of the Hotel. The view of the river and parliament building is spectacular
Stayed 3 nights in Apr 2024
Response from Park Plaza Budapest Team on 17 Apr 2024
Dear Guest,We appreciate you took the time to share your impressions about your recent experience at our hotel. We are delighted that you had a great time with us and look forward to hopefully welcoming you again soon.Kind regards,Park Plaza Budapest Team

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Park Plaza Budapest Team on 17 Apr 2024
Dear Guest,Thank you very much for taking the time to share your positive experiences with us and for the full score. We are always very pleased when guests feel very comfortable with us and it would be wonderful to welcome you back on your next visit to Budapest.Kind regards,Park Plaza Budapest Team

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a prime location. We very much enjoy our stayed there.
Stayed 2 nights in Apr 2024
Response from Park Plaza Budapest Team on 17 Apr 2024
Dear Guest,Thank you very much for taking the time to share your positive experiences with us. We are so delighted that our hotel met your expectations and that you were satisfied with the prime location. We look forward to welcoming you again soon.Kind regards,Park Plaza Budapest Team

8/10 Good

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent area. Easy access to anywhere in Buda or Pest. Lovely place. But please: fix the air conditioning in the gym!
Stayed 4 nights in Apr 2024
Response from Park Plaza Budapest Team on 15 Apr 2024
Dear Guest,Thank you for visiting us and for your review. We would also like to thank you for your constructive feedback, as there is room for improvement. It would be our pleasure to welcome you back soon.Kind regards,Park Plaza Budapest Team

10/10 Excellent

Natsuko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Park Plaza Budapest Team on 15 Apr 2024
Dear Guest,Thank you very much for your kind feedback. We are pleased that we could convince you of the Park Plaza Budapest and it would be a great pleasure for us to welcome you again.Kind regards,Park Plaza Budapest Team

10/10 Excellent

Pranav

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice rooms. Easy walk to transport and major sightseeing
Stayed 2 nights in Apr 2024
Response from Park Plaza Budapest Team on 9 Apr 2024
Dear Guest,We thank you very much for the perfect rating and for having chosen the Park Plaza Budapest for your Budapest getaway. We are proud that all your expectations were met and that you had a wonderful stay at our hotel. We hope to welcome you soon again.Kind regards,Park Plaza Budapest Team

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views
Stayed 2 nights in Apr 2024
Response from Park Plaza Budapest Team on 9 Apr 2024
Dear Guest,Thank you for taking the time to leave us a review. We are very pleased that you especially enjoyed the fabulous view. It would be a great pleasure to welcome you back to our hotel.Kind regards,Park Plaza Budapest Team

8/10 Good

Zhengchun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Park Plaza Budapest Team on 9 Apr 2024
Dear Guest,Thank you for taking the time to write a review about your stay at our hotel. We are pleased that you were satisfied with your visit and that you felt comfortable. We hope to welcome you back on your next visit to Budapest.Kind regards,Park Plaza Budapest Team

10/10 Excellent

Deepak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Property. Had a nice stay.
Stayed 3 nights in Apr 2024
Response from Park Plaza Budapest Team on 5 Apr 2024
Dear Guest,Thank you for your kind words. We are delighted that your stay at our hotel was pleasant and that you felt comfortable. It would be wonderful to have the opportunity to welcome you again.Kind regards,Park Plaza Budapest Team

4/10 Poor

Ramesh

Travelled with family
Liked: Staff & service
Disliked: Amenities
air condition not working and very hot weather
Stayed 1 night in Apr 2024
Response from Park Plaza Budapest Team on 3 Apr 2024
Dear Guest,Thank you for taking the time to leave us your valuable feedback. We regret your negative aspects. Nevertheless, we are grateful for your constructive criticism, which will enable us to further improve our service. Please always contact our reception team if you need anything, as they will always be happy to help you. Depending on availability, we would have offered you another room. It would be a great pleasure for us to welcome you again in the future so that we can fully convince you of our hotel.Best regards,Park Plaza Budapest Team

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location with attractions in sight both front and back. Easy metro and trams access. Hotel is tastefully modernised and clean. We thoroughly enjoyed our stay.
Stayed 3 nights in Mar 2024
Response from Park Plaza Budapest Team on 2 Apr 2024
Dear Guest,We appreciate you taking your time to share your feedback in regards to your recent stay with us. We are happy to know that your stay was in line with your expectations. It would be our pleasure to welcome you again on your next trip to Budapest.Kind regards,Park Plaza Budapest Team

10/10 Excellent

Dinorah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel very centrally located
Stayed 3 nights in Mar 2024
Response from Park Plaza Budapest Team on 2 Apr 2024
Dear Guest,Thank you for taking the time to write a review after your visit. We are very pleased to read that you had a pleasant stay with us and that you had a positive memory of our prime location. Please visit us again, we look forward to seeing you.Kind regards,Park Plaza Budapest Team

10/10 Excellent

Patty

Stayed 1 night in Mar 2024
Response from Park Plaza Budapest Team on 17 Apr 2024
Dear Guest,Thank you very much for your review and for taking the time to rate us. We are pleased that you generally felt great at the Park Plaza Budapest and that you had a pleasant stay with us. It would be a great pleasure for us to welcome you again.Kind regards,Park Plaza Budapest Team

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was well
Stayed 3 nights in Mar 2024
Response from Park Plaza Budapest Team on 2 Apr 2024
Dear Guest,Thank you very much for your positive review and the full score. We are pleased that you had a pleasant time with us, according to your review, and we hope that you were able to enjoy Budapest to the fullest. It would be a great pleasure for us to welcome you again.Kind regards,Park Plaza Budapest Team

6/10 Okay

Roseanna

Travelled with group
Liked: Cleanliness, staff & service
Beautiful exterior, rooms were spacious
Stayed 3 nights in Mar 2024
Response from Park Plaza Budapest Team on 26 Mar 2024
Dear Guest,Thank you very much for taking the time to share your experiences with other travellers. We are very pleased to read that you were satisfied with several aspects of your stay at our hotel and it would be our pleasure to see you again.Kind regards,Park Plaza Budapest Team

10/10 Excellent

Hazem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, serenity and viw
Stayed 2 nights in Mar 2024
Response from Park Plaza Budapest Team on 26 Mar 2024
Dear Guest,We thank you very much for the perfect rating and for having chosen our hotel for your Budapest getaway. It is always a pleasure for us to see that our guests are completely satisfied, because our aim is to offer all our guests a great stay with us. With the hope to get another opportunity to welcome you again, we are sending you our best regards.Park Plaza Budapest Team

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and delicious breakfast in the morning!
Stayed 2 nights in Mar 2024
Response from Park Plaza Budapest Team on 25 Mar 2024
Dear Guest,Thank you very much for taking the time to share your experiences with other travellers. We are very pleased to read that you were very so satisfied with all aspects of your stay at our hotel. It would be great so see you again in Budapest.Kind regards,Park Plaza Budapest Team

10/10 Excellent

Alison Jane, Perivale

Liked: Amenities
Great location in Budapest. Fantastic view of Parliament Building. Only 8 minute walk to Chain Bridge and ride to Buda Castle. Not a lot of restaurants in area but hotel does good food. Otherwise have dinner before returning to hotel. Definitely stay here again when I return to Budapest.
Stayed 3 nights in Mar 2024
Response from Park Plaza Budapest Team on 18 Mar 2024
Dear Guess,We would like to thank you for taking the time to share your impressions of your stay with us. It is so nice to read that you had such a positive impression of our hotel after your visit and especially appreciated the great location, as well as the gorgeous view. We would be very happy to see you again.Kind regards,Park Plaza Budapest Team

10/10 Excellent

Michelle Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, very comfortable. Brilliant helpful staff.
Stayed 4 nights in Feb 2024
Response from Park Plaza Budapest Team on 18 Mar 2024
Dear Guest,We would personally like to thank you for sharing your wonderful feedback regarding your recent stay at the Park Plaza Budapest. We are delighted to learn that your expectations were met and that you were particularly appreciative with our attentive team, as well as the comfortable room. It would be wonderful to welcome you back on your next visit to Budapest.Kind regards,Park Plaza Budapest Team

8/10 Good

Samina Habib

Travelled with partner
Liked: Staff & service, amenities
The reception area and restaurant were good. Had a lovely meal there. The breakfast was excellent. The staff were very nice and helpful. The room needed updating. It was a bit worn out. The air conditioning didn’t work.
Stayed 5 nights in Mar 2024
Response from Park Plaza Budapest Team on 12 Mar 2024
Dear Guest,Thank you for sharing your impressions with us. It is nice to read that you were generally satisfied with your stay and that the breakfast and our friendly team, among other things, left a positive impression on you. Please do not hesitate to contact our reception team if you have any questions, as they will be happy to help you. Depending on availability, a room change would have been possible. We would like to apologize for any inconvenience you experienced and hopefully you will give us another opportunity to welcome you back to improve your experience with us.Kind regards,Park Plaza Budapest Team

10/10 Excellent

Carlos

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Mar 2024
Response from Park Plaza Budapest Team on 12 Mar 2024
Dear Guest,We would like to thank you for taking the time to share your experience with us. Your feedback encourages us to continue to do the same in order to offer our guests a unique experience. It would be great to welcome you back on your next visit to Budapest.Kind regards,Park Plaza Budapest Team

10/10 Excellent

Iulia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 1 night in Feb 2024
Response from Park Plaza Budapest Team on 26 Feb 2024
Dear Guest,We appreciate you having taken the time to review your recent stay at the Park Plaza Budapest. We are proud that all your expectations were met and that you had a great stay at our hotel It would be our pleasure to welcome you back for another memorable stay in Budapest.Kind regards,Park Plaza Budapest Team

8/10 Good

KY

Liked: Cleanliness, amenities
the location is perfect with nice view and walkable to the key sights
Stayed 5 nights in Feb 2024
Response from Park Plaza Budapest Team on 26 Feb 2024
Dear Guest,Thank you very much for taking the time to leave us your feedback. We are very pleased to read that you enjoyed your stay with us and were particularly satisfied with our good location, as well as the fabulous view. We would love to get another opportunity to welcome you again.Kind regards,Park Plaza Budapest Team

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness, the view, and the location and the reasonable price.
Stayed 5 nights in Feb 2024
Response from Park Plaza Budapest Team on 26 Feb 2024
Dear Guest,Thank you for your visit to the Park Plaza Budapest and for taking the time to share your experience with others. We are happy to read that you mention the cleanliness, the view and the prime location in a very positive way. We would be delighted if you remain loyal to us.Kind regards,Park Plaza Budapest Team

10/10 Excellent

Alfie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Feb 2024
Response from Park Plaza Budapest Team on 26 Feb 2024
Dear Guest,Thank you for taking the time to leave us a review. We are proud that all your expectations were met and that you had a wonderful stay at our hotel. Please feel free to visit us again.Kind regards,Park Plaza Budapest Team

10/10 Excellent

Iulia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best!
Amaizing as always!
Stayed 1 night in Feb 2024
Response from Park Plaza Budapest Team on 26 Feb 2024
Dear Guest,Thank you very much for your kind words and for sharing your positive experience in our hotel with others .It is wonderful to see that you have visited our hotel before and were completely satisfied. It would be our pleasure to welcome you back for another memorable stay.Kind regards,Park Plaza Budapest Team

10/10 Excellent

Konrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful view of the Pest side of the city through beautiful, big French windows. Food was excellent. Cleanliness was excellent. I would recommend this hotel to everyone: absolutely loved the place!!
Stayed 3 nights in Feb 2024
Response from Park Plaza Budapest Team on 15 Feb 2024
Dear Guest,Thank you very much for your visit and for taking the time to leave us your feedback. We are pleased that we were able to convince you with our cleanliness, the food and the beautiful view and it is nice to see that you would recommend us to everyone. We would be delighted to welcome you back for another memorable stay at the Park Plaza Budapest.Kind regards,Park Plaza Budapest Team

10/10 Excellent

Krzysztof Marian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff in particular dining room staff and bar.
Stayed 3 nights in Feb 2024
Response from Park Plaza Budapest Team on 15 Feb 2024
Dear Guest,Thank you for taking the time to leave us your great feedback. We are always very happy to receive such reviews, because it lets us know that we are doing everything right to offer our guests a wonderful experience with us. Please feel free to visit us again, we would be delighted.Kind regards,Park Plaza Budapest Team

6/10 Okay

SHEKHAR

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property is in a nice place, but facilities are horrible. The staff were polite, but i had to call for Hot water not working, someone cane and fixed it but after a while it went again. The A/C was not working and i was sweating all night as it was a corner room. Someone cane to fix it but rather than fixing it, just turned it off and left. I mean the staff is polite but it was like sauna in the room.
Stayed 2 nights in Feb 2024
Response from Park Plaza Budapest Team on 15 Feb 2024
Dear Guest,Thank you for providing us with your valuable feedback. We are sorry to read that your stay has not been 100% satisfactory. We would like to apologise for the situation described, as this does not meet our standards. We have forwarded your comments to the relevant department to have a deeper look into this issue. With the hope to get another opportunity to welcome you again, we are sending you our best regards.Park Plaza Budapest Team