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Reviews of Piata Uniri Cozy Inn

2.5 out of 5
Piata Uniri Cozy Inn
9 Balcesti street, Bucharest

Reviews

7.6

Good

Rating 10 - Excellent. 32 out of 91 reviews" "
Rating 8 - Good. 29 out of 91 reviews" "
Rating 6 - Okay. 14 out of 91 reviews" "
Rating 4 - Poor. 8 out of 91 reviews" "
Rating 2 - Terrible. 8 out of 91 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. A clean room - comfortable bed Great communication Would highly recommend to solo travellers or couples
Stayed 2 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value. Such a clean, chill, nice and convenient place to stay. It was the perfect way to land in Bucharest. Mulţumesc!
Stayed 3 nights in May 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Bocked for 4 nights in a single room on the first floor. Room was spacious with a wardrobe and en-suite. The room and bathroom were clean and the bed comfortable. In my room was a skylight, so if you're planning on sleeping in you might get the full force of the sun to wake you up. There is also a TV in the room but I actually unplugged it as the red stand-by light bothered me. So I never used it. Check-in was uncomplicated, just show up after 3pm and someone will let you in. Super nice staff (reception and cleaning personnel) The courtyard is nice to sit at during spring/summer but there is no common area inside. The only downside, at least for me, is that there is no luggage storage at all. Public transport is almost at your front door and all major sights are in walking distance. some might take longer but it's doable. I can definitely recommend staying there in a single room.
Stayed 4 nights in May 2024

6/10 Okay

Selina

Liked: Staff & service, room comfort
Basic property, nothing fancy but good value for the price. Front- desk staff was friendly.
Stayed 2 nights in Nov 2023

10/10 Excellent

Joel, London

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and a clean comfortable room. Good value-for-money.
Stayed 3 nights in Dec 2023

2/10 Terrible

Sean

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived we were told our room had bed bugs, so had to sleep one night in another room but move to the fleas room the following day. We had plans all day the next day so had to cancel them to be able to move. We had to take all our valuables with us as we had to leave a key in the unlocked room as there wasn’t a spare. Absolutely shambolically run place
Stayed 2 nights in Nov 2023

4/10 Poor

Steven

Disliked: Cleanliness, staff & service
Reception is a real problem. I dropped off my bag at 1030am, it was OK. I came back at 430pm to check in. Reception was closed and no response to buzzer. At 930am reception was closed for check out.
Stayed 1 night in Nov 2023

8/10 Good

Joseph

Liked: Staff & service
The amenities are basic but i believe it is fair considering its daily rate. The main advantage of the property is its location. It is a walking distance from the old town center and a walking distance to different public transportation stops (Metro, bus & tram). A great choice if you are planning to tour around Bucharest & spend minimal time at the hotel.
Stayed 4 nights in Oct 2023

4/10 Poor

Hussein

Stayed 2 nights in Sep 2023

4/10 Poor

Sean Gerard

Disliked: Staff & service, amenities
The email they were supposed to send me giving me the gate security code wasn't sent so I had to wait for someone to come out through the gate so I could sneak in. Later on when I went out another locked out tourist did what I had done, sneaked in when I left. It's shockingly bad new arrivals are left locked outside on the street.
Stayed 3 nights in Sep 2023
Response from David on 19 Sept 2023
No one was supposed to send you an email.When you checked in you were asked to take a picture with your phone of the entrance code so that if you forget you can enter.Our guest safety and security is very important for us, and we do not let people not staying with us to enter.

8/10 Good

Guus

Liked: Staff & service
Had to extend my stay with a day due to as mistake on my part which was done swiftly and promptly. Hotel is nice and simple, a bed and tv and decent shower (although warming up the water could take some time). Close to old town and as such plenty of restaurants, subway access and a bus that goes directly to the airport.
Stayed 4 nights in Sep 2023

10/10 Excellent

Roseraj

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Reanne

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The Cozy Inn is in a brilliant location with easy access to Old Town. The room was not clean with cobwebs, dust and dead insects. The room was not cleaned throughout the stay. Towels and toilet roll were not replaced throughout a 3 night stay without having to ask for them. Hand towels were not provided. We had to request a bath mat as the shower leaked all over the floor as this was not provided initially. The staff seemed surprised that our aircon was on on the first night as it was meant to be broken, but we were not informed of this on check in. The aircon was very temperamental throughout the stay. We did not receive the welcome email with check in details and had to call them when we arrived as the hotel has a locked gate to enter. The staff were happy to help when asked for assistance. Would definitely visit Bucharest again but would not stay at the hotel again unless they make some amendments.
Stayed 3 nights in Jun 2023

6/10 Okay

CHARLES

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding value for the money!
Had stayed at this place before and will surely stay again. The room was clean and had all the basics, including air conditioning, large screen TV with premium channels fast Wi-Fi was and a mini-fridge. The bed was very comfortable. The hotel is located within short walking distances to the center of Bucharest, to the metro station, to the express bus to the airport and to the Old Town. All of these for a cost that is much lower to other places in the area.
Stayed 1 night in Jun 2023

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the money!
This place offers great value for the money! Nothing luxurious but a basic place to crash at night! It is clean, it has air conditioning, premium TV channels, it is located in a safe area right in center of Bucharest and within a short walk to the Old Town! All for a fraction of the cost of other places in the area.
Stayed 6 nights in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Kalle Sakari

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
You get a comfortable room in a great part of the city for very little money. Rooms are basic but good sized, had comfortable beds, tv, working toilet and shower and even air conditioning. If you're looking for budget accommodation in Bucharest this is a very good option.
Stayed 2 nights in May 2023
Response from David on 26 May 2023
Thank youHope to see you again

2/10 Terrible

Eric

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst experience ever!
Even though I wrote an email to this hotel letting them know that I’ll be arriving after midnight, on my arrival I could not get in. Had to look for another place to stay at!!!
Stayed 1 night in Apr 2023
Response from David on 14 May 2023
Check in is untill 22:00

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is amazing value for money. Friendly helpful staff.
Stayed 2 nights in Feb 2023

10/10 Excellent

Callum

Stayed 3 nights in Feb 2023

8/10 Good

Elena

Liked: Staff & service
Ok. Not great, not bad.
Ok. It’s ok for the price. Basic and no frills. Good if you don’t expect much as you usually get what you pay for.
Stayed 2 nights in Jan 2023

6/10 Okay

Maria

Stayed 1 night in Dec 2022

8/10 Good

Luke

Stayed 5 nights in Sep 2022

10/10 Excellent

Mihai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and affordable hotel in a historical building, an excellent location. very close to downtown. close to subway, mall, restaurants. Friendly and efficient staff.
Stayed 1 night in Aug 2022

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Alex on 4 Aug 2022
Thank you Michelle

10/10 Excellent

Thomas, Dorchester

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great value, clean and convenient to Old Town
Stayed 5 nights in Jul 2022
Response from David on 25 Jul 2022
Thank you Thomas, Hope to see you again

2/10 Terrible

lucio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Owner never meet me to let me in the apartment
The owner of the apartment never responded when I got to the airport and then to the building. He/she emailed me two days before my arrival time to call them when I got there to let me in the apartment. I only new the address for the building, not the apartment number. I texted and called many times and there was never an answer. I had to book another hotel. I am very dissatisfied with this place.
Stayed 1 night in Jun 2022
Response from David on 4 Aug 2022
I cannot understand how you can give a review of 2 if you never styed at our place.

10/10 Excellent

Wyatt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 14 nights in May 2022
Response from David on 25 Jul 2022
Thank you Wyatt Hope to see you again

2/10 Terrible

Amir

Disliked: Property conditions & facilities, room comfort
Greedy owner Dont know what customer service mean
Booked a room with the "wheelchair accessible" filter on. Found a cheap room.(too cheap to be true). Just to find out the access had 2 spets up two steps down (and more steps in the hallways). We asked for our money back, owner says its only 1 easy step to access the room, and wont give us our money back. Check the reviews, the greedy owner made these things before with other unlucky travelers.
Stayed 3 nights in May 2022
Response from David on 17 May 2022
Hi That is simply not true, we do not offer rooms with wheel chair access, we did our best and offered an upgraded room on the ground floor with only 1 step to enter the building but you refused

2/10 Terrible

Nima

Disliked: Staff & service
I had reserved this hotel for my brother who is an Ukrainian resident and had to flee from Ukraine to Romania because of the war. He got stuck in the border and couldn't arrive in Bucharest in time, so we contacted this hotel and asked them kindly to change our date and postpone for 2 days. The manager was extremely rude and rejected us with the most terrible way. He had the right to not accept our request but the behavior was definitely unacceptable specially due to our situation.
Stayed 1 night in Apr 2022
Response from David on 6 Apr 2022
That is simply not true. We always do whtever we can for our clients. In this specific case someone came and took the key for the room. obviously we could not use the room as the guest has the key and therefore could not change the dates.

8/10 Good

Greig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Budget Hotel
So let's begin, This is a fantastic budget hotel. The rooms are clean, the staff are helpful and the location is perfect. A 5 minute walk from old town centre, 2 minute walk from supermarket. Can't really fault anything because the price is so reasonable. Dont understand people with negative reviews expecting 5 star luxury accommodation for £20 a night. You get what you pay for and that is a clean room, clean towels, clean bedding, shower, TV, clothes cupboard. Perfect place for solo travelers but also families as this is now a hotel with individual rooms and no longer a hostel.
Stayed 11 nights in Mar 2022

10/10 Excellent

claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff
Really friendly staff
Stayed 2 nights in Feb 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022

10/10 Excellent

NAYAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT LOCATION AND PRICE
Great central location. Basic rooms but good size and clean. Very good for the price.
Stayed 5 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good deal, close to subway and all public transport, 5 minute walking to city centre. I recommend 👌
Stayed 11 nights in Aug 2021

8/10 Good

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s not a place for staying if you are tourist . It’s not good location , not clean , not good service
Stayed 2 nights in Jun 2021

8/10 Good

Carmen

Liked: Staff & service, room comfort
Stayed 8 nights in Oct 2020

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in town
Excellent service, the staff is very caring.
Stayed 1 night in Oct 2020
Response from David on 16 Oct 2020
Thank you and hope to see you again

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good safe choice in town
God service, very safe measures, not only covid19 measure, also overall.
Stayed 1 night in Oct 2020
Response from David on 13 Oct 2020
Thank you

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2020
Response from David on 25 Jul 2020
Thank you for staying with us

10/10 Excellent

Viorica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2020
Response from David on 27 Jun 2020
Hi So happy you enjoyed your stay, hope to see you again. David

8/10 Good

Constantin

Business traveller
Liked: Cleanliness, staff & service, amenities
Per il prezzo pagato non si può pretendere un albero a 5 stele
Stayed 2 nights in Apr 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delusa e disgustata
Non rispecchiava assolutamente la descrizione del sito. Punto centrale e raggiungibile facilmente, ma camera sporca, bagno altrettanto. Capelli dappertutto, polvere e pavimento sporco. Cattivo odore nelle lenzuola e anche negli asciugamani. E anche in camera, credo a causa della fogna. Non era presente sapone, ma solo una piccola saponetta. Come asciugamano era solo un piccolo telo. C'era freddo in camera, troppo. Ho chiesto una coperta o il telecomando del condizionatore, ma hanno solo qualche ora acceso i riscaldamenti. Lo staff mi ha permesso di arrivare la notte, inviando tutte le indicazioni su whats apps per checkin.
Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cozy, in an ironic way?
Absolutely filthy place. Stay clear. We found two roaches; one in a towel and one inside the toilet paper roll. Hair in shower, and a shower that was carelessly patched up several times with silicon. Bed was hard, I lifted the matress: full of hair, stains and filth underneith. Paper thin walls and doors; we can hear activity and neighbour room and everything that is said in the hallway. Indeed very central location - but thats about the only + I can find.
Stayed 2 nights in Dec 2023

4/10 Poor

Ruggero

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Con 10 euro in più si può avere una struttura decente
Stayed 1 night in Nov 2023

6/10 Okay

Gert

Disliked: Room comfort
Ok. but
The Guesthouse was ok the price taken, but was surpriced of only cold water in the shower
Stayed 3 nights in Oct 2023

6/10 Okay

Roberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2023

8/10 Good

Bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix bonne situation
Stayed 2 nights in Sep 2023

6/10 Okay

Maghrib Chwee

Stayed 3 nights in Aug 2023