Exterior

Reviews of Americas Best Value Inn Harlingen

2 out of 5
Americas Best Value Inn Harlingen
4401 South Expressway 83, Harlingen, TX

Reviews

8.4

Very good

Rating 10 - Excellent. 204 out of 457 reviews" "
Rating 8 - Good. 157 out of 457 reviews" "
Rating 6 - Okay. 57 out of 457 reviews" "
Rating 4 - Poor. 27 out of 457 reviews" "
Rating 2 - Terrible. 12 out of 457 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Agusto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 4 nights in Mar 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is usual southern Texas: highly motor vehicle centric, hostile to pedestrians and bicycles. But that's not ABV issue, it's Texas issue. That being said, the hotel is not very attractive from the outside but the rooms are clean and in good repair. I have stayed there twice and I will stay there again as I have recurring business in South Texas.
Stayed 2 nights in Mar 2024

8/10 Good

Glenda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The inside of the room was great but the area was a little off.
Stayed 1 night in Mar 2024

4/10 Poor

Amol

Disliked: Cleanliness, staff & service, property conditions & facilities
Below expectation
Response from GM on 19 Mar 2024
Thank you for taking the time to share your feedback with us. We're sorry to hear that your stay fell below expectations. We strive to provide all guest with a enjoyable experience, and we regret that we missed the mark during your visit. We hope you reach out and provide us with more details about your stay so we can understand better what went wrong and how we can improve. We are committed to making the necessary changes to ensure a more pleasant experience for our future guest. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional stay that you deserve.

8/10 Good

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Karen, enid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean room, easy access. A little noisy due to the hiway, but that can't be helped.
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and quiet. Easy ceck in and close to everything
Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Well maintained. Well run. Great place to stay.
Stayed 4 nights in Feb 2024

10/10 Excellent

Ardath

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All first level was great Wish there was more lighting in king suite but loved the extra room and two tvs Breakfast was just enough and the area was very clean and well stocked
Stayed 2 nights in Feb 2024
Response from GM on 24 Feb 2024
Thank you for taking the time to leave us positive feedback. We appreciate it! We will look into adding more lighting into our king suite rooms. Hope to see you again!

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in Feb 2024
Response from GM on 24 Feb 2024
Thank you for your kind words. We are glad to see you enjoyed your stay with us. Hope to see you again!

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 6 nights in Jan 2024
Response from GM on 24 Feb 2024
Thank you for taking the time to leave us feedback. Hospitality is our specialty. We appreciate your kind words. Hope to see you again soon!

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM on 15 Feb 2024
Thank you for leaving us feedback. We appreciate it. Also glad to see you enjoyed your stay. Hope to see you again!

10/10 Excellent

Andy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a weekend business trip and just needed basic accomodations. This place met all my requirements. It was clean, quiet, and safe. The hotel staff was friendly and helpful. I would stay here again, but only for the most basic accomodations.
Stayed 2 nights in Feb 2024
Response from GM on 24 Feb 2024
Thank you for leaving us positive feedback. We appreciate it! Glad to see we met all your requirements. Hope to see you again for your next business trip!

8/10 Good

James, Grayslake

Liked: Staff & service, amenities, property conditions & facilities
Nice room, very clean and modern. Area around the hotel is quiet and there are plenty of amenities. Only issue with this hotel is the absence of a microwave. There is a notice to use the one at the front desk. If you want to re-heat or cook something you have to go to the front desk every time! That is a strike against an otherwise nice hotel.
Stayed 1 night in Jan 2024
Response from GM on 24 Feb 2024
Thank you for taking the time to leave us feedback. We appreciate your kind words. Sadly we do not offer microwaves in our rooms, but yes we do offer a microwave for use at our front office breakfast area. Pest Control is a high priority for us. With this precaution, we believe we shorten the chances of insects and bugs being present in our rooms. We hope you give us another chance to make that "strike" right.

10/10 Excellent

SAMUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on 9 Feb 2024
Thank you for taking the time to leave us feedback. We appreciate it! We are also glad to see you enjoyed your stay with us. Hope to see you again soon!

10/10 Excellent

Robert G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent week staying at America's Best Value Inn. Accommodations were excellent. All staff were pleasant and very helpful. We would definitely recommend this Hotel to all travelers.
Stayed 7 nights in Jan 2024
Response from GM on 24 Feb 2024
Thank you for taking the time to leave us feedback. We are flattered by your kind words. Happy to know a guest enjoy their long term stay with us. We hope to see you again to provide you with another excellent comfortable experience.

6/10 Okay

Richard

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from GM on 24 Feb 2024
Thank you for taking the time to leave us feedback. We are sorry to see we didn't meet your expectations. We hope to gain another chance at providing you with a comfortable stay. Hope to see you again!

8/10 Good

Leticia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM on 15 Feb 2024
Thank you for leaving us feedback. We appreciate it. Also glad to see you enjoyed your stay. Hope to see you again!

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from GM on 9 Feb 2024
Thank you for taking the time to leave us feedback. We appreciate it! We are also glad to see you enjoyed your stay with us. Hope to see you again soon!

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GM on 9 Feb 2024
Thank you for taking the time to leave us feedback. We appreciate it! We are also glad to see you enjoyed your stay with us. Hope to see you again soon!

10/10 Excellent

Maria C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Crestony

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were surprised how big the suite was at such an affordable price. Everything was clean an the staff was friendly…what more can you ask for?
Stayed 3 nights in Nov 2023

10/10 Excellent

steven

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and safe
Stayed 1 night in Nov 2023
Response from GM on 25 Nov 2023
Thank you for your kind words. A few of our many priorities are to make sure we offer a clean and safe stay for all our guest. We are glad to see you enjoyed your stay with us. Hope to see you again!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Clean newly remodled room
Stayed 3 nights in Nov 2023
Response from GM on 25 Nov 2023
Thank you for admiring our remodeled rooms. Its a pleasure to know our rooms appeal to our guest. We are glad to see you enjoyed your stay with us. Hope to see you again!

10/10 Excellent

Letania

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is clean and the staff is so sweet.
Stayed 2 nights in Nov 2023
Response from GM on 17 Nov 2023
Thank you for your kind words. It always great to know we are doing good for our guest. Looking forward to seeing you again!

10/10 Excellent

Alberto

Travelled with family
Stayed 1 night in Nov 2023
Response from GM on 17 Nov 2023
Thank you for taking the time to leave us feedback. We appreciate it! Hope to see you again!

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are very comfortable, Clean, and very beautiful restrooms in room.
Stayed 1 night in Aug 2023
Response from GM on 17 Nov 2023
Thank you for your kind words of our hotel property. We are glad to see you enjoyed your stay. Hope to see you again!

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from GM on 17 Nov 2023
Thank you for taking the time to leave us feedback. We appreciate it! Hope to see you again!

10/10 Excellent

Euro, Pasadena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great personality by the staff...no matter what time you arrive...will be received with a smile
Stayed 1 night in Nov 2023
Response from GM on 5 Nov 2023
Thank you so much for your kind words! We're glad to hear that our staff's great personalities and warm smiles made your stay more enjoyable. We look forward to welcoming you back in the future.

8/10 Good

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newley remolded, looked great everything updated, included bath. No bugs, will definitely stay again.
Stayed 3 nights in Sep 2023
Response from GM on 15 Oct 2023
Thank you for your kind words. We appreciate you taking the time to leave us feedback. We also appreciate the recognition of our newly renovated hotel. Glad to see you enjoyed your stay with us. Hope to see you again!

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that needs improvement is the shower water pressure. Other than that, the room was great, clean and resonably priced
Stayed 1 night in Sep 2023
Response from GM on 15 Oct 2023
Thank you for taking the time to leave us feedback. We appreciate your kind words. We investigated and resolved this concern. We hope to see you again for another chance!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from GM on 30 Sept 2023
Thank you for taking the time to leave us positive feedback. We greatly appreciate it! We are also glad to see you enjoyed your stay with us. Hope to see you again!

10/10 Excellent

ALMA PICKHLER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from GM on 30 Sept 2023
Thank you for taking the time to leave us positive feedback. We greatly appreciate it! We are also glad to see you enjoyed your stay with us. Hope to see you again!

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, comfy
Stayed 1 night in Sep 2023
Response from GM on 30 Sept 2023
Thank you for your kind words. We appreciate you taking the time to leave us feedback. Also glad to see you enjoyed your stay with us. Hope to see you again soon!

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Wish we would have been warned no microwave or coffee pot were in rooms also fridge never got cold. Other then that hotel was good.
Stayed 2 nights in Sep 2023
Response from GM on 30 Sept 2023
Hello. Thank you for taking time to leave us feedback on your recent stay with us. To help prevent insects, we have removed all microwaves from our rooms. We do however provide microwave for use to all our guest in our front lobby breakfast area. We have also self cleaned the fridge that was used in the same room of this reservation to ensure our future guest don't run into similar problems. Once again thank you for your time and we hope to see you again!

8/10 Good

Paola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was very comfortable the only issue was that our ac wasn’t cooling as it supposed too,the room was fresh but not cold
Stayed 1 night in Sep 2023
Response from GM on 30 Sept 2023
Hello. Thank you for taking the time to leave us feedback on your stay. We are sorry to hear about the inconvenience you encounter regarding our ac unit. We looked up this reservation and serviced the ac unit that is in the room. We have taken care of the issue so no future guest will have this problem as well. Hope to see you again and we will be sure to have a cold room waiting for you.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from GM on 30 Sept 2023
Thank you for taking the time to leave us positive feedback. We greatly appreciate it! We are also glad to see you enjoyed your stay with us. Hope to see you again!

10/10 Excellent

Danny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from GM on 31 Aug 2023
Thank you for taking the time to leave us positive feedback. We appreciate it! Also glad to see you enjoyed your stay with us. Hope to see you again!

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay will stay there again
Stayed 1 night in Aug 2023
Response from GM on 31 Aug 2023
Thank you for taking the time to leave us positive feedback. We appreciate it! Also glad to see you enjoyed your stay with us. Hope to see you again!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from GM on 31 Aug 2023
Thank you for taking the time to leave us positive feedback. We appreciate it! Also glad to see you enjoyed your stay with us. Hope to see you again!

10/10 Excellent

Stormy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Amazing place!!! Super fast and easy check in!! Room was super clean! Beds were comfortable !! Location was great!
Stayed 2 nights in Aug 2023
Response from GM on 1 Sept 2023
Thank you for taking the time to leave us positive feedback. As well thank you for your kind words on our property. Glad to see our renovations have turned out great. We appreciate it! Also glad to see you enjoyed your stay with us. Hope to see you again!

10/10 Excellent

Cynthia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from GM on 31 Aug 2023
Thank you for taking the time to leave us positive feedback. We appreciate it! Also glad to see you enjoyed your stay with us. Hope to see you again!

6/10 Okay

Amanda

Stayed 2 nights in Jul 2023
Response from GM on 31 Aug 2023
Thank you for taking the time to leave us positive feedback. We appreciate it! Also glad to see you enjoyed your stay with us. Hope to see you again!

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the new remodel
Stayed 2 nights in Aug 2023
Response from GM on 1 Sept 2023
Thank you for taking the time to leave us feedback. We appreciate it! Also glad to see you enjoyed your stay with us. Thank you again for your kind words on our remodeling. Hope to see you again!

6/10 Okay

Cinthya

Stayed 1 night in Aug 2023
Response from GM on 1 Sept 2023
Thank you for taking the time to leave us feedback. We appreciate it! Hope to have another opportunity to exceed your expectations in the future.

6/10 Okay

Erica

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
The hotel was ok. The beds were clean, seemed like new, and very comfortable. The restroom however, was not very clean. The restroom door was dirty maybe like old vomit splatter, a few old red thumbprints and some brown smudges. I just made sure my family didn’t touch the restroom door or the walls for that matter. The shower was ok but the toilet needed some attention. At any rate, customer service was great and the staff members were nice and accommodating plus we could bring our dog. I think we wouldn’t mind staying again, I’d just have them really clean the restroom.
Stayed 3 nights in Jul 2023
Response from GM on 1 Sept 2023
Thank you for taking the time to share your feedback regarding your stay with us. We're delighted to hear that you found our beds comfortable and enjoyed our attentive staff. We also appreciate your valuable feedback about the cleanliness of our rooms. Please accept our apologies for the inconveniences caused by the condition of our restroom. We took your comments seriously and have already addressed these concerns. Rest assured, we have taken the steps to clean and maintain the restrooms to ensure a more pleasant experience for all our guest. Your feedback helps us make the necessary improvements to provide a comfortable and clean environment for everyone. We're glad to know that you would consider staying with us again. Please feel free to reach out directly if you decide to return, and we will do everything possible to make your next stay exceptional. Thank you again for your feedback. We hope to welcome you and your family back soon.

4/10 Poor

Cristina L

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel room had dusty hair balls all over the place, by bedside, by toilet, by front door. There was a pubic hair on shampoo bottle. Clearly the place was not swept, moped, nor vacuumed. The bed did not have a fitted sheet. The room had no extra blankets, nor hair dryer, nor a full length mirror. Just subpar for the price of what I usually get at the price range.
Stayed 2 nights in Jul 2023
Response from Guest Relations on 1 Aug 2023
Dear Cristina,What you have detailed regarding cleanliness certainly does not reflect the spirit of service and value we pride ourselves on. Please accept our sincere apologies for our shortcomings, and know we will give our rooms the extra care they deserve. We will also make sure that our housekeeping efforts improve moving forward. Thank you.

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from GM on 1 Sept 2023
Thank you for taking the time to leave us positive feedback. We appreciate it! Also glad to see you enjoyed your stay with us. Hope to see you again!

10/10 Excellent

MICHAEL

Stayed 2 nights in Jul 2023
Response from GM on 1 Sept 2023
Thank you for taking the time to leave us positive feedback. We appreciate it! Also glad to see you enjoyed your stay with us. Hope to see you again!