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Convienant to where I need to go and why I am there.
Carrie
Stayed 4 nights in May 2024
Response from Front Desk Supervisor on 21 May 2024
Thank you for staying with us Carrie.
6/10 Okay
Brenda
Travelled with group
20 May 2024
Liked: Property conditions & facilities
Disliked: Staff & service
The stay was fine except 3 buildings and no front desk in 2 or 3. Their security was maintenance people who we only seems once in 3 days. There were 15 year old boys who were wild Friday night in the pool in building 3. Parents were outside drinking. People came to building 2 pool and hot tub to get away. Saturday night in building 2 pool and hot tub we had to put up with 3 adults acting worse then the teenagers. They were diving in throwing balls and just rude. They were fine getting the kids to act worse and lie. No security or supervision to be sure rules were followed. Just disappointed! Our room was fine and breakfast was great! Best I’ve had at a hotel where breakfast was included. Others complained about the noise but I didn’t notice. We went to have a relaxing weekend but was disappointed. Will not stay here next Branson visit
Brenda
Stayed 2 nights in May 2024
Response from Front desk Supervisor on 20 May 2024
Thank you for your feedback, I sincerely apologize about the unruly guests during your stay with us. We hope you give us another try in the future thank you for staying with us Brenda.
We had a good stay. The beds were very comfortable
Carolyn
Stayed 3 nights in May 2024
Response from Front Desk Supervisor on 12 May 2024
Thank you for staying with us Carolyn.
6/10 Okay
J
Travelled with family
10 May 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Dining facility and swimming pools. The dining room was too small to accommodate the number of guests. The swimming pools were not conveniently located close to all the properties, and we're small.
J
Stayed 2 nights in Apr 2024
Response from Front Desk Supervisor on 12 May 2024
Thank you for your feedback, and thank you for staying with us.
Property was okay at best. We were in town for one night for a competition. Staff was very friendly so they get a 10/10. However no staff present in our actual building. The building we were in had a pool and hot tub. THERE WAS A LEAKY PIPE ACTIVELY LEAKING INTO HOT TUB THROUGH LARGE HOLE IN THE CEILING. The amount of chlorine scent in the air burned your eyes and gave us a headache without getting in the water. When we got to our room there was hair in the tub and feces all down the front side of the toilet. Beds were advertised as pillow top without the comfy pillow top feel. Breakfast was the best part of our stay here.
Tiffany
Response from Front Desk Supervisor on 8 May 2024
Hello Tiffany, I sincerely apologize for the state of your room that is unacceptable, next time let us know immediately so we can move you to a different room right away. We do have our maintenance check both of our pools and hot tubs every day and the chlorine levels to match the health dept standards. Thank you for your feedback and thank you for staying with us.
10/10 Excellent
Autumn
Travelled with partner
7 May 2024
This wonderful gem was found during a spur of the moment trip and we couldn’t have found a better place! 10/10 recommend! This will definitely become a regular of ours!
Autumn
Stayed 1 night in May 2024
Response from Front desk supervisor on 7 May 2024
Thank you for your feedback, and thank you for staying with us Autumn.
6/10 Okay
Anthony
Travelled with group
4 May 2024
The reason we chose the hotel is it had a Jacuzzi pool, but they closed the only Jacuzzi that worked the other Jacuzzi the Jets did not work very disappointed
Anthony
Stayed 4 nights in Apr 2024
Response from Front desk supervisor on 5 May 2024
I apologize about the jacuzzi being closed for the one day sorry for the inconvenience this caused.
I liked the fact how convenient it was to get to my sisters place. I was not satisfied how loud it was all weekend and no one seemed to do anything about it. Also no parking when I would come back.
Carrie
Stayed 5 nights in Apr 2024
Response from Front Desk Manager on 4 May 2024
Thank you for your feedback Carrie. We do apologize you ran into those issues. We do have more parking behind the building to accomadate guest when this happens
Response from Front desk Supervisor on 15 Apr 2024
Thank you for staying with us Cindy.
8/10 Good
Holli
Travelled with family
14 Apr 2024
Liked: Cleanliness, staff & service
Efficient service, good location, free breakfast buffet was one of the best we have seen. Only down fall was that the rooms were kimda small but served its purpose
Holli
Stayed 2 nights in Apr 2024
Response from Front desk Supervisor on 14 Apr 2024
Thank you for your feedback and thank you for staying with us.
Very nice staff, hot tub did not work but nice stay anyway
William
Stayed 2 nights in Apr 2024
Response from Front Desk Supervisor on 11 Apr 2024
Thank you for staying with us William.
8/10 Good
Julianne
Travelled with family
11 Apr 2024
Liked: Cleanliness
Ok place. A little worn. Could’ve been cleaner in shared areas. Room clean. Located Off the main drag a few blocks so nice for less traffic & quieter. Ample parking. Breakfast luke warm. Called front desk twice & no answer.
Julianne
Stayed 2 nights in Apr 2024
Response from Front desk supervisor on 11 Apr 2024