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Reviews of Country Inn & Suites by Radisson, Baxter, MN

2 out of 5
Country Inn & Suites by Radisson, Baxter, MN
15058 Dellwood Dr, Brainerd, MN

Reviews

8.8

Excellent

Rating 10 - Excellent. 445 out of 825 reviews" "
Rating 8 - Good. 271 out of 825 reviews" "
Rating 6 - Okay. 79 out of 825 reviews" "
Rating 4 - Poor. 21 out of 825 reviews" "
Rating 2 - Terrible. 9 out of 825 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great person checked us in. Very friendly!
Response from Karen R. on 1 Apr 2024
Thank you for choosing the Country Inn and Suites for your stay. We are thrilled you enjoyed it. I will be sure to share this with our staff on what a great job they did. We hope to see you again soon.

8/10 Good

Scott

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and friendly staff
Stayed 2 nights in Mar 2024
Response from Karen R. on 27 Mar 2024
Thank you for leaving us this great review. we appreciate your kind words about our clean hotel and friendly staff. We look forward to seeing you again on your next visit to the Baxter area.

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Karen R. on 25 Mar 2024
Thank you!

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly.
Stayed 2 nights in Mar 2024
Response from Karen R. on 22 Mar 2024
Thank you for choosing to stay with us. We are thrilled to hear that you enjoyed your stay, especially regarding the friendly staff. We cannot wait to see you again.

10/10 Excellent

Jason

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained.
Stayed 2 nights in Mar 2024
Response from Karen R. on 9 Mar 2024
Thank you for staying with us at the Country Inn & Suites in Baxter We are thrilled to hear you enjoyed your experience. We appreciate your feedback. We hope to see you again soon.

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at this hotel! Always clean, great friendly staff and great breakfast. Pool and hot tub are perfect temperature!
Stayed 2 nights in Mar 2024
Response from Karen R. on 9 Mar 2024
Thank you for staying with us at the Country Inn & Suites in Baxter We are thrilled to hear you enjoyed your visit, Including the pool and hot tub and great breakfast. We appreciate your feedback on installing an elevator, we will use it when making future improvements for our guests. We hope to see you again soon.

10/10 Excellent

Brad, Burnsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub area were great, breakfast was typical but everything was hot and the area for food and for eating was better than usual. Two story hotel with no elevator.
Stayed 1 night in Feb 2024
Response from Karen R. on 29 Feb 2024
Thank you for staying with us at the Country Inn & Suites in Baxter We are thrilled to hear you enjoyed your visit, Including the hot tub and breakfast. We appreciate your feedback on installing an elevator, we will use it when making future improvements for our guests. We hope to see you again soon.

10/10 Excellent

Gail

Plenty of clean towels, hood coffee with the kuerig . The bathtub was VERY dangerous!!! My husband and I both almost slipped -the surface was so slippery you couldn’t stand in one place without sliding
Stayed 1 night in Feb 2024
Response from Karen R. on 26 Feb 2024
Thank you for taking the time to leave us a survey on your recent stay. We appreciate the feedback and will use it in making future improvements for our guests. We look forward to seeing you again when your travels bring you back this way.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My family and I loved the breakfast and pool. The temperature of the swimming pool was perfect. It wasn’t freezing like many places. My kids and I were able to spend a lot of time in it without having to rush out and into the hot tub. There were many delicious options for breakfast which was open to 10:30 so you can sleep in a little without worrying about missing it. Another wonderful touch was the Minnesota post cards that were available in the lounge. There was a fun assortment of them and they already had a stamp. We definitely recommend this place if you are in the area.
Stayed 1 night in Feb 2024
Response from Karen R. on 26 Feb 2024
Thank you for choosing to stay with us during your visit to Baxter. I am delighted to hear that you enjoyed your stay. We appreciate all the great feedback on our pool, breakfast, and our fun postcards! We hope to see you again soon.

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations, friendly staff and a decent breakfast a bit spendy for the location.
Stayed 1 night in Feb 2024
Response from Karen R. on 19 Feb 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Country Inn & Suites by Radisson, Baxter, MN and the services we provide for our guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 Excellent

William

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Karen R. on 9 Feb 2024
Thank you!

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My kids loved the pool because it was a very comfortable temperature.
Stayed 2 nights in Jan 2024
Response from Karen R. on 19 Jan 2024
Thank you for taking the time to complete this review. We appreciate your feedback and look forward to seeing you again. We are glad you enjoyed our warm pool.

10/10 Excellent

Dariel

Stayed 1 night in Jan 2024
Response from Karen R. on 10 Jan 2024
Thank you!

4/10 Poor

Tara

Stayed 1 night in Dec 2023
Response from Karen R. on 8 Jan 2024
Thank you!

8/10 Good

Judy

Stayed 2 nights in Dec 2023
Response from Karen R. on 5 Feb 2024
Thank you!

8/10 Good

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2023
Response from Karen R. on 2 Jan 2024
Thank you!

10/10 Excellent

Trish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff who checked us in was the friendliest person I have ever encountered at a hotel check in. He alone made our experience at the hotel a five star!
Stayed 1 night in Dec 2023
Response from Karen R. on 2 Jan 2024
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Baxter. We sincerely appreciate your feedback and are happy to hear you had a great experience with us, especially regarding Jeremy at the front desk. We will be sure to congratulate him on a job well done. We hope to continue to provide great experiences for you on your next visit. We look forward to seeing you again soon.

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was super clean and super comfortable, we would definitely stay again.
Stayed 1 night in Dec 2023
Response from Karen R. on 2 Jan 2024
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Baxter. We sincerely appreciate your feedback and are happy to hear you had a great experience with us, especially regarding our cleanliness. We hope to continue to provide great experiences for you on your next visit. We look forward to seeing you again soon.

10/10 Excellent

LOU

Stayed 1 night in Dec 2023
Response from Karen R. on 27 Dec 2023
Thank you!

10/10 Excellent

Katie

Stayed 1 night in Dec 2023
Response from Karen R. on 8 Jan 2024
Thank you!

10/10 Excellent

Kari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Karen R. on 15 Dec 2023
Thank you!

10/10 Excellent

Abbey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place for a Work Trip
The check in service was fast and easy, the room was spotless, and the breakfast in the morning was fantastic.
Stayed 1 night in Dec 2023
Response from Karen R. on 15 Dec 2023
Thank you for choosing to stay with us. We are thrilled you enjoyed your trip and our clean rooms and fantastic breakfast. We hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Karen R. on 15 Dec 2023
Thank you!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a wedding. Nice facilities! A little pricey but great location.
Stayed 1 night in Dec 2023
Response from Karen R. on 5 Dec 2023
Thank you for taking the time to leave us a great review. We are glad to hear you enjoyed your stay with us in Baxter. We appreciate the feedback and hope to see you again when your travels bring you back to the area.

8/10 Good

Wolfgang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy in, easy out. Accommodations were very appropriate.
Stayed 2 nights in Nov 2023
Response from Karen R. on 27 Nov 2023
Thank you for choosing to stay with us in the Baxter area. We are thrilled to hear you enjoyed your stay, especially regarding the ease of check-in and check out. We look forward to seeing you again soon.

10/10 Excellent

Julie, Little Falls

Stayed 2 nights in Nov 2023
Response from Karen R. on 27 Nov 2023
Thank you!

10/10 Excellent

Sara

Liked: Staff & service
Staff were very pleasant. Very nice hotel breakfast.
Stayed 2 nights in Nov 2023
Response from Karen R. on 27 Nov 2023
Thank you for the kind review. We are glad to hear you enjoyed your stay, including our pleasant staff and nice breakfast. We hope to see you again soon!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Karen R. on 20 Nov 2023
Thank you!

10/10 Excellent

Hope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast buffet!
Stayed 1 night in Nov 2023
Response from Karen R. on 17 Nov 2023
Thank you for choosing to stay with us at the Baxter, Country Inn & Suites. We are glad to hear you enjoyed our hotel and our great breakfast buffet. We look forward to seeing you again soon.

10/10 Excellent

Ronell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Karen R. on 13 Nov 2023
Thank you!

10/10 Excellent

Ronell

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, even left snacks out for late-night smackers!! Breakfast was wonderful
Stayed 2 nights in Oct 2023
Response from Karen R. on 23 Oct 2023
We are glad you enjoyed your stay, especially regarding our cleanliness, great breakfast and late night snacks. We hope to see you again soon.

8/10 Good

Jenna

Travelled with family
Very comfortable stay
Stayed 1 night in Oct 2023
Response from Karen R. on 23 Oct 2023
Thank you for your kind review. We hope to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Solid hotel for one night or weekend.
Solid place to stay. Hotel has parts updated and others look worn. Room was large and met needs. Breakfast was the typical eggs, waffles, cereal, etc. The corn beef hash wasn't that great; sausage or bacon would have been better. I would stay again.
Stayed 1 night in Oct 2023
Response from Karen R. on 23 Oct 2023
Thank you for choosing to stay with us while you were in Baxter, we are glad you enjoyed it. We appreciate your feedback on the breakfast and guest rooms and will use your feedback in making improvements for our future guests. We hope to see you again soon.

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room were nothing fancy but they were clean and a good price!
Stayed 1 night in Oct 2023
Response from Karen R. on 16 Oct 2023
Thank you for staying with us in Baxter. We are thrilled you enjoyed our clean rooms and great price. We hope to see you again soon.

8/10 Good

Dawn, Hibbing

Travelled with group
Liked: Cleanliness, staff & service, amenities
The beds were hard as a rock. No give at all.
Stayed 2 nights in Oct 2023
Response from Karen R. on 16 Oct 2023
Thank you for taking the time to leave us a review, we are glad you enjoyed your stay. We appreciate the feedback on our mattresses and will use it in making future improvements for our guests. We look forward to seeing you again.

8/10 Good

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 1 night in Oct 2023
Response from Karen R. on 8 Oct 2023
Thank you for staying with us, we appreciate the feedback, especially regarding our very helpful staff. We hope to see you again soon.

6/10 Okay

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed wasn’t exactly comfortable but the biggest problem we had was the shower. The floor of walk in shower was so slippery we had to put a towel down to stand on. Let the person at front desk know. Sounded like they were aware of problem to some extent. No elevator.
Stayed 1 night in Sep 2023
Response from Karen R. on 3 Oct 2023
Thank you for choosing to stay with us. We appreciate the feedback on our beds and showers and will use your feedback in making future improvements for our guests. We hope to see you again on your next visit to the Brainerd area.

10/10 Excellent

Karel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early check-in was a breeze. Breakfast was great! So many options! Very nice & hospitable staff. Thank you!
Stayed 1 night in Sep 2023
Response from Karen R. on 1 Oct 2023
We are thrilled to hear you enjoyed your stay with us in Baxter. We appreciate the feedback on our breakfast offerings and our great staff. We hope to see you again soon.

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Karen R. on 1 Oct 2023
Thank you!

10/10 Excellent

Kaelin

Stayed 1 night in Sep 2023
Response from Karen R. on 23 Oct 2023
Thank you!

10/10 Excellent

Susan

Stayed 1 night in Sep 2023
Response from Karen R. on 1 Oct 2023
Thank you!

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Karen R. on 1 Oct 2023
Thank you!

2/10 Terrible

Greg

I was extremely disappointed to notice this reservation had a no-refund, no-cancelation policy after I contracted Covid. I stayed away in order to protect other people but felt I had no recourse regarding the reservation I could not make use of.
Stayed 1 night in Sep 2023
Response from Karen R. on 1 Oct 2023
Thank you for taking the time to leave us a review. I am sorry to hear you were unable to cancel your reservation due to the cancellation policy. We will use this feedback in making future improvements for our guests. We hope to see you again when your travels bring you back to Baxter.

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Karen R. on 1 Oct 2023
Thank you!

8/10 Good

VICKI

Travelled with family
Liked: Cleanliness, amenities
Clean
Stayed 2 nights in Sep 2023
Response from Karen R. on 1 Oct 2023
Thank you!

8/10 Good

MELISSA

Stayed 1 night in Sep 2023
Response from Karen R. on 8 Oct 2023
Thank you!

10/10 Excellent

SUSANNE, Blaine

Travelled with family
Liked: Amenities
Clean rooms!
Stayed 1 night in Jul 2023
Response from Karen R. on 1 Oct 2023
Thank you!

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine
Stayed 1 night in Sep 2023
Response from Karen R. on 1 Oct 2023
Thank you!

10/10 Excellent

Becky

Stayed 1 night in Sep 2023
Response from Karen R. on 3 Oct 2023
Thank you!

8/10 Good

Jonatha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative comment is that the tub is very slippery to stand in and there was no tub mat. The slippery was compounded by the “soft” water. We put a towel down in tub to take a shower. Otherwise, motel was great for our short stay
Stayed 3 nights in Sep 2023
Response from Karen R. on 1 Oct 2023
Thank you for taking the time to leave us a review. We appreciate the feedback and are happy to hear you enjoyed your stay. We do have shower mats available at the front desk upon request. Thank you for choosing to stay us, we look forward to your next visit.