Reception

Reviews of Rapid River Lodge

2.5 out of 5
Rapid River Lodge
7376 Woida Rd, Baxter, MN

Reviews

8.8

Excellent

Rating 10 - Excellent. 331 out of 569 reviews" "
Rating 8 - Good. 163 out of 569 reviews" "
Rating 6 - Okay. 42 out of 569 reviews" "
Rating 4 - Poor. 21 out of 569 reviews" "
Rating 2 - Terrible. 12 out of 569 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

haley

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was super clean!
Stayed 2 nights in Mar 2024

8/10 Good

Gina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Decent water park. Kids were happy. I liked the door to the bedroom and living room
Stayed 1 night in Mar 2024

10/10 Excellent

Antonina

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for younger to pre-teen kid age I'd say depending on child. Have a great toddler area. Indoor/Outdoor hot tub was the biggest hit of course! No issues at all.
Stayed 1 night in Feb 2024
Response from gm on 23 Mar 2024
Thank you :) We hope you will be back to visit us soon.

2/10 Terrible

Cassandra

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The chlorine in the water park was so bad that we had to leave. Kids coughing and crying, it was that terrible. Paid nearly $300 to use the park for an hour. Not worth it at all.
Stayed 1 night in Mar 2024
Response from gm on 23 Mar 2024
I am so sorry this was your experience. If you would like to talk with me about your stay in detail, please call the hotel and ask the GM to call you.

8/10 Good

Jill

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from gm on 23 Mar 2024
Thank you.

10/10 Excellent

Lindsey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the water park, it has the perfect amount of little kids things but also enough to keep older kids happy and entertained as well!
Stayed 1 night in Mar 2024
Response from gm on 23 Mar 2024
Thank you for staying with us and for taking the time to write this lovely review.

10/10 Excellent

Connie, Longville

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the water park with our family!!
Stayed 1 night in Mar 2024
Response from gm on 4 Mar 2024
We are so glad you enjoyed the property and appreciate the time you took to leave this review. Have a fantastic day.

8/10 Good

Cassie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from gm on 23 Mar 2024
Thank you ;)

2/10 Terrible

Jordan

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Make sure you check what amenities are open before you book. Staff unwilling to help and compromise.
Stayed 1 night in Feb 2024
Response from gm on 28 Feb 2024
Thank you.

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great waterpark for small kids. Everything very clean. Water temperature was warm. Nice staff. Smaller place and not too crowded which was nice. Loved our stay and would come back.
Stayed 1 night in Feb 2024
Response from gm on 25 Feb 2024
Thank you :) we are so glad you and your family had some fun in the water park. We hope you will be back to visit us soon.

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had read several negative reviews regarding high chlorine in waterpark, but have to say it was perfect for a grandma, mom, two 10 year olds and two 15 year old girls. The waterpark is smaller with 2 waterslides, lazy river, separate pool area for very young children. I'd say perfect ages would be infant to 12 though the 15 year olds had a great time too! My favorite part was the outdoor hot tub and the younger girls especially liked the waterslides. It had arcade, workout room, concessions, breakfast in the morning and our room was perfect and very clean. Staff couldn't have been any nicer. Thank you! We will return!
Stayed 1 night in Feb 2024
Response from gm on 22 Feb 2024
Thank you :) we are so gald you had an awesome time in the park and appreciate the time you took to write this review. We hope you will be back soon.

6/10 Okay

Jenna

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Property conditions & facilities
Chlorine levels way high. Kids got sick because of it. Skin and eyes burned even after showers.
Stayed 2 nights in Feb 2024
Response from gm on 22 Feb 2024
Thank you for staying with us and for the feedback. I am sorry the kiddos did not feel well after swimming. I am wondering how we can do better... The state requires once a day testing- we run tests on chemical levels at least 2 times a day when open, some days 3 times, just to be sure the levels are good for our guests. I will see if maybe we need a 3rd and 4th test during the day.

10/10 Excellent

Kurt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We can’t complain about anything
Stayed 2 nights in Feb 2024
Response from gm on 22 Feb 2024
Have a wonderful day.

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from gm on 22 Feb 2024
Thank you for staying with us.

10/10 Excellent

Lindsay

Stayed 2 nights in Feb 2024
Response from gm on 23 Mar 2024
Thank you.

10/10 Excellent

Sierra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the pool area with all the padding for the floors! Made me feel more safe especially with little kids!
Stayed 2 nights in Jan 2024
Response from gm on 28 Feb 2024
Thank you.

6/10 Okay

Eric

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
Group of 17 all had bad reactions to the pool chemicals. Skin, lungs,etc
Stayed 3 nights in Jan 2024

10/10 Excellent

Melanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water park is nice and clean. Traveled with kids ages 2-11 and they all enjoyed it. Its easy to watch the kids from all the tables that are set up. Nice an open so you can see all the areas of the water park. Breakfast was great too. the pancake maker was a hit!
Stayed 1 night in Jan 2024
Response from gm on 4 Mar 2024
Thank you. We hope you will be back to visit us the next time you are in the lakes area.

10/10 Excellent

Cotellia

Liked: Staff & service, property conditions & facilities
Next time I will make sure there is no hockey tournament.lol
Stayed 1 night in Jan 2024
Response from gm on 4 Mar 2024
Thank you for your choosing to stay with us and for your patience and understanding, we appreciate that so very much. Have a wonderful day.

4/10 Poor

Dielle

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The park is great and would be perfect except the chemicals were way too strong. Our kids all got coughs from the strong chemicals in the air and water and were finding it hard to breathe in the water park. They got itchy and dry skin worse than we've ever had at other water parks. We've been here before and loved it, this time was not good. No parent wants to see their kids wheezing like that.
Stayed 3 nights in Jan 2024

8/10 Good

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from gm on 4 Mar 2024
Thank you.

10/10 Excellent

Catherine, Mesa

Second time here! Grandkids had a great time!
Stayed 2 nights in Jan 2024
Response from gm on 4 Mar 2024
Awesome! Thank you for visiting us again.

10/10 Excellent

Melissa

Travelled with family, Travelled with family and small children
Liked: Amenities
Stayed 2 nights in Jan 2024
Response from gm on 8 Jan 2024
Thank you :)

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was very friendly. The hot tub was not working so the manager was willing to work with us The beds were comfortable. Not enough parking in the front of hotel.
Stayed 1 night in Jan 2024
Response from gm on 8 Jan 2024
Thank you for staying with us, we hope you will be back to visit us soon.

10/10 Excellent

Makenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from gm on 8 Jan 2024
Thank you :) Have a wonderful day.

6/10 Okay

Katie

Stayed 1 night in Dec 2023
Response from gm on 4 Mar 2024
Thank you.

6/10 Okay

Valerie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
The hotel wasn't bad in and of itself. It was clean and friendly staff. The water park was great and perfect for our kids. The breakfast was decent and good fun treat for the kids! The reason for the 3 stars is the chlorine levels. The pool was so heavy on chlorine that by the middle of our second day there my kids were all having a hard time breathing and we're coughing when in the pool. By 2nd night they all had red skin and rashes from too strong of chlorine. We would probably go back, but def. Take breaks from pool more.
Stayed 2 nights in Dec 2023

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family hotel, waterpark was perfect!
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Mostly positive
It was awesome for the most part. Only issues we have are that there is way too much chlorine in the hot tub. It was so bad that one of my kids puked. Then another kid puked and a bit of it got into the hot tub. All they did was shut it down for a bit and added some more chemicals.
Stayed 2 nights in Dec 2023

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Eric

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water park is state of the art. It is small, but it is the highest quality water park--in terms of fit and finish and materials--that I have ever been to in my life. John is an excellent life guard. He is friendly, competent, and professsional.
Stayed 1 night in Dec 2023

10/10 Excellent

shelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Indoor/outdoor hot tub
Stayed 1 night in Dec 2023

10/10 Excellent

Jessica, Puposky

Stayed 1 night in Dec 2023

10/10 Excellent

Tyler

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Karly

Travelled with family and small children
Liked: Amenities
Great service, fun place for the kids!
Stayed 1 night in Dec 2023

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The staff was very friendly and helpful. We needed an early check in and they accomadated us !! Super nice
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Stayed 1 night in Dec 2023
Response from gm on 8 Jan 2024
Thank you.

8/10 Good

Terryn

Liked: Cleanliness, staff & service, property conditions & facilities
good selection for breakfast but scrambled eggs would have been better than the biscuits and gravy
Stayed 2 nights in Dec 2023

10/10 Excellent

Lynn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent - everyone was helpful, courteous and kind! The pool area was very family friendly for all ages and staff was so pleasant! Very impressed with our weekend stay at Rapid River Lodge!
Stayed 2 nights in Nov 2023
Response from gm on 1 Dec 2023
Thank you. We are so glad you and your family had a great tiime staying with us! Merry Christmas!!

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the cleanliness ! Excellent service by front desk.. wish hot tub was open later !!!
Stayed 1 night in Nov 2023
Response from gm on 1 Dec 2023
Thank you :). We wish you and your family a very happy and safe Holiday Season!

10/10 Excellent

Cindy

Travelled with family and small children
Liked: Amenities
Very clean and polite staff. Would stay there again
Stayed 1 night in Nov 2023
Response from gm on 23 Nov 2023
Thank you. We hope you have a Happy Thanksgiving!

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, clean hotel. Will stay again.
Stayed 1 night in Nov 2023
Response from gm on 20 Nov 2023
Thnak you. We look forward to seeing you again.

2/10 Terrible

Brenda

Disliked: Amenities
Unable to stay due to lack of amenities, false advertising at it's finest
Stayed 1 night in Nov 2023
Response from gm on 28 Nov 2023
Thank you for your feedback.

10/10 Excellent

nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had lots of fun at the water park. Loved the rooms.
Stayed 1 night in Nov 2023
Response from gm on 14 Nov 2023
Yay! We are so glad everyone had fun and hope you will be back to visit us soon.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Met ur needs
Stayed 1 night in Nov 2023
Response from gm on 14 Nov 2023
Thank you for staying with us and for taking the time to leave this review.

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water park was perfect. I had two 8 year olds and 9 year old with and they loved it. It wasn’t crowded at all. Staff were so polite and friendly. We will definitely be back.
Stayed 1 night in Nov 2023
Response from gm on 6 Nov 2023
Awesome! Thank you for staying with us and for this lovely review.

10/10 Excellent

Danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! Perfect weekend getaway spot with two toddlers.
Stayed 2 nights in Nov 2023
Response from gm on 6 Nov 2023
Yay!! So glad the kiddos had a great time in the park. We hope you will be back to visit us soon.

2/10 Terrible

Taylor

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean. My room was next to the exit door on main floor and there was constant foot traffic and the door slamming. Room was freezing
Stayed 2 nights in Oct 2023
Response from gm on 6 Nov 2023
I am so sorry that this was your experience staying with us, this is not what we strive for. I hope in the future you will give us another chance. Have a happy and safe Holiday Season.

10/10 Excellent

Brandin

Stayed 5 nights in Oct 2023
Response from gm on 6 Nov 2023
Thank you :)