Exterior

Reviews of La Quinta Inn & Suites by Wyndham Boutte

2.5 out of 5
La Quinta Inn & Suites by Wyndham Boutte
14221 Highway 90, Boutte, LA

Reviews

8.4

Very good

Rating 10 - Excellent. 318 out of 613 reviews" "
Rating 8 - Good. 176 out of 613 reviews" "
Rating 6 - Okay. 63 out of 613 reviews" "
Rating 4 - Poor. 29 out of 613 reviews" "
Rating 2 - Terrible. 27 out of 613 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 12 Apr 2024
Hello Mark,We're elated to hear you had a fantastic stay with us! We look forward to welcoming you back soon for another wonderful experience!

8/10 Good

Keisha

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Wfi wasn’t work but other then that good place to stay
Stayed 3 nights in Apr 2024
Response from Manager on 10 Apr 2024
Hello Keisha, We appreciate your feedback and are pleased to hear you enjoyed your stay overall. For any future concerns regarding Wi-Fi or other matters, please don't hesitate to reach out to our management team. Thank you for choosing to stay with us, and we hope to welcome you back soon.

10/10 Excellent

Greg

Travelled with family and small children
Very clean and friendly staff
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Greg,We appreciate your positive feedback regarding the cleanliness of our hotel and the friendliness of our staff. We strive to provide a welcoming environment for all our guests. If there are any areas where we can improve, please feel free to reach out to our management team directly.

10/10 Excellent

Monica, Bellerose

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great!
Stayed 2 nights in Feb 2024
Response from Manager on 27 Mar 2024
Hello Monica,We are delighted to hear that you enjoyed our breakfast during your stay with us. Your positive feedback is greatly appreciated. We look forward to welcoming you back for another wonderful experience at our hotel.

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello Cesar,We are thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back again soon.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay. The room was exceptionally clean. I do recommend this hotel.
Stayed 3 nights in Feb 2024
Response from Manager on 27 Feb 2024
Hello Jason,We are delighted to hear that you enjoyed your stay with us and found the room exceptionally clean. Thank you for recommending our hotel. If you ever plan to visit the area again, we would be honored to welcome you back.

8/10 Good

Nick

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello Nick, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 Excellent

jerilu

Nice location
Stayed 1 night in Feb 2024
Response from Manager on 6 Feb 2024
Hello jerilu,Thank you for choosing our hotel for your recent stay. We are glad to hear that you enjoyed our convenient location. We strive to provide a great experience for all our guests and hope to welcome you back again in the future.

10/10 Excellent

Cyntell

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello Cyntell,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

8/10 Good

Terry, Dover

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and friendly staff.
Stayed 1 night in Jan 2024
Response from Manager on 30 Jan 2024
Hello Terry,Thank you for sharing your positive experience with us! We're delighted to hear that you found our hotel clean and comfortable, and that our staff provided you with friendly service. We strive to ensure all our guests have an enjoyable stay, and we hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Shelley

Response from Manager on 25 Jan 2024
Hello Shelley,We are delighted to hear that you had a fantastic stay with us! Your satisfaction is our top priority, and we appreciate your positive rating. If you have any further feedback or if there is anything else we can assist you with, please don't hesitate to reach out to us. We look forward to welcoming you back in the future.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 20 Jan 2024
Hello Rebecca,We are thrilled to hear that you had a wonderful experience during your stay at our hotel! Our team strives to provide exceptional service and ensure that our guests have a pleasant stay. Should you have any further feedback or suggestions, we would be delighted to hear from you. We look forward to welcoming you back again soon!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Never Again
Had to get rooms swapped due to food on bed sheets upon arrival. Stayed anyway in new room that was dingy and had black mold in bathroom.
Stayed 1 night in Jan 2024
Response from Manager on 10 Jan 2024
Dear Guest, Thank you for bringing these concerns to our attention. We apologize for any inconvenience you experienced during your stay. We strive to provide clean and comfortable rooms for all our guests. We encourage you to reach out to our management team directly so they can address these issues further.

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just 18 mins to the N.O. Airport/ Quiet & Clean
I was happy to stay at tgis property. I read tge reviews and they were on point. Julie, the housekeepers were really nice and pleasant. Always helpful. The rooms are clean. The doors in the bathroom had scratches but this was my least concern. Clean Bed , shower, and room too. So I am good!! Only 18 mins each way to the airport...using US 61 Hwy. Very happy w/ breakfast option ...better than continental...it includes scrambled eggs, sausage, cereal & milk, coffee, bagels, waffles..for me this is enough! 😊😋
Stayed 3 nights in Dec 2023
Response from Manager on 8 Jan 2024
Hello Tania,Thank you for taking the time to share your feedback with us. We're glad to hear that you had a pleasant stay and found our housekeeping staff, especially Julie, to be friendly and helpful. It's great to know that you found the rooms clean and enjoyed the breakfast options we offer. We appreciate your comments and look forward to welcoming you back in the future.

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Nice hotel at a very affordable price within easy driving distance to the city. Very helpful and friendly staff. Love the 24 hour free coffee in the lobby. My only criticism is that the eggs and sausage need to be kept at a slightly higher temperature on the breakfast bar. Every morning they were barely Luke warm.
Stayed 6 nights in Dec 2023
Response from Manager on 1 Feb 2024
Hello Thomas,Thank you for choosing our hotel for your stay and for your kind words about our affordable prices, convenient location, and friendly staff. We appreciate your feedback regarding the temperature of the eggs and sausage on our breakfast bar and will look into ensuring their proper heat maintenance. We apologize for any inconvenience caused and will take steps to address this issue.

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a Great Stay
We've stayed here for years, every time we travel to the area visiting family. Always a friendly staff and responsive to your needs.
Stayed 2 nights in Dec 2023
Response from Manager on 27 Dec 2023
Hello Kenneth,It means so much to all of us to hear from guests like yourself who have enjoyed our hospitality and amenities previously and have returned. It is heartwarming to learn of how our efforts to give you a great experience filled with comfortable accommodations, a friendly atmosphere, and convenience with every stay have been successful. Thank you for your kind comments and for taking the time to share. We appreciate your loyalty and look forward to your future visits!

10/10 Excellent

Drenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 12 Dec 2023
Hello Drenda,Thank you for choosing our hotel for your stay! We're delighted to hear that you had a fantastic experience with us. We appreciate your support and hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The employees where nice and attentive. Also explained their policies.
Stayed 1 night in Dec 2023
Response from Manager on 9 Dec 2023
Dear Guest,Thank you for appreciating our friendly and helpful staff. We're glad to hear that they provided clear explanations of our policies. We value your feedback and hope to welcome you back in the future.

10/10 Excellent

Haylee

Stayed 1 night in Dec 2023
Response from Manager on 7 Dec 2023
Hello Haylee,We appreciate your perfect rating! It was a pleasure having you as our guest and we're thrilled to hear that you had such a wonderful experience with us. We look forward to welcoming you back again soon!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Lady at the front desk was very nice. Helped me print something off when the guest printer got jammed and wouldn’t work!
Stayed 1 night in Nov 2023
Response from Manager on 29 Nov 2023
Hello Amy,Thank you for taking the time to share your positive experience with our front desk team. We are glad to hear that our staff was able to assist you with printing. Your kind words will be shared with the team as encouragement. We hope to welcome you back for another pleasant stay in the future.

10/10 Excellent

TERRY

Liked: Cleanliness, staff & service, property conditions & facilities
It was comfortable
Stayed 1 night in Nov 2023
Response from Manager on 29 Nov 2023
Hello TERRY,Thank you for sharing your feedback about your recent stay with us. We're glad to hear that you found your stay comfortable. We appreciate your kind words and hope to welcome you back in the future for another enjoyable experience.

10/10 Excellent

CHANTAL, Spanish Fort

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, very clean and room was excellent.
Response from Manager on 25 Nov 2023
Hello CHANTAL,Thank you for your kind words! We're thrilled to hear that our staff provided you with excellent service and that you found your room to be clean and comfortable. We strive to create a pleasant experience for our guests and we're delighted that we met your expectations. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.

8/10 Good

Janie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 24 Nov 2023
Hello Janie,Thank you for choosing our hotel for your stay! We hope you had a great experience with us. If you have any specific feedback or suggestions, please reach out to us directly so we can address any concerns. We appreciate your support and look forward to welcoming you back in the future.

10/10 Excellent

Cimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Nice location and staff was professional!!
Stayed 1 night in Nov 2023
Response from Manager on 21 Nov 2023
Hello Cimi,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay at our hotel. Our team takes great pride in providing excellent service and a pleasant experience for our guests. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Alexis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing. Only thing was that the kids were running up and down the halls early in the morning.
Stayed 1 night in Nov 2023
Response from Manager on 21 Nov 2023
Hello Alexis,Thank you for taking the time to share your experience with us. We're delighted to hear that you had an amazing stay. We apologize for any disturbance caused by other guests. Our team strives to ensure a peaceful environment for all our guests. We appreciate your feedback and will address this issue with our team.

10/10 Excellent

Leara

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 19 Nov 2023
Hello Leara,Thank you for taking the time to share your feedback with us. We appreciate your positive rating and are thrilled to hear that you had an exceptional experience during your stay. We strive to provide excellent service to all our guests and we are delighted that we exceeded your expectations. We hope to welcome you back in the future for another outstanding stay.

6/10 Okay

Jason

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Manager on 11 Nov 2023
Hello Jason,Thank you for being a guest with us and for taking the time to share your rating with us. We hope to earn your business again when you return to the area.

8/10 Good

Talia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rachel at the front desk was very nice & helpful.
Stayed 1 night in Oct 2023
Response from Manager on 9 Nov 2023
Hello Talia,Thank you for highlighting Rachel's excellent service! We pride ourselves on having a dedicated and friendly team. We hope you had a pleasant stay with us and look forward to welcoming you back in the future.

10/10 Excellent

Chelsey M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, staff was friendly. Cute view in the back.
Stayed 2 nights in Oct 2023
Response from Manager on 26 Oct 2023
Hello Chelsey M,Thank you for your kind feedback! We're glad to hear that you enjoyed the breakfast, found our staff friendly, and liked the cute view in the back. We appreciate your support!

10/10 Excellent

Randall

Everything was perfect
Stayed 1 night in Sep 2023
Response from Manager on 1 Oct 2023
Hello Randall,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.

10/10 Excellent

Fran

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient to our retreat !
Stayed 2 nights in Aug 2023
Response from Manager on 29 Aug 2023
Hello Fran,We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.

10/10 Excellent

Randall

Stayed 1 night in Aug 2023
Response from Manager on 22 Aug 2023
Hello Randall,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

4/10 Poor

Lenae

Travelled with family, Business traveller
It’s not too far from Baton Rouge I don’t like to pull hours and I don’t like how they don’t do housekeeping every day
Stayed 3 nights in Aug 2023
Response from Manager on 15 Aug 2023
Hello Lenae, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.

10/10 Excellent

Gary

Stayed 1 night in Aug 2023
Response from Manager on 2 Sept 2023
Hello Gary,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Aug 2023
Response from Manager on 13 Aug 2023
Hello Randall,We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our hotel. I hope you will return to enjoy a memorable and exceptional experience.

10/10 Excellent

ALLEGRA, Cypress

Liked: Cleanliness, staff & service, property conditions & facilities
Always a pleasure staying here.
Stayed 1 night in Aug 2023
Response from Manager on 7 Aug 2023
Hello ALLEGRA,We appreciate your rating of our hotel and the feedback you have shared pertaining to our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Manager on 4 Aug 2023
Hello John,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 Excellent

Sergio

Stayed 1 night in Jul 2023
Response from Manager on 19 Jul 2023
Hello Sergio,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay , courteous staff, quick check in process, very clean large rooms , would definitely recommend!
Stayed 1 night in Jul 2023
Response from Manager on 10 Jul 2023
Dear Guest,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspires us. We will share your feedback with our staff members. Waiting to serve you again!

10/10 Excellent

John

Stayed 2 nights in Jul 2023
Response from Manager on 27 Jul 2023
Hello John,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

10/10 Excellent

connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Manager on 7 Jul 2023
Hello connie,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 Excellent

Deirdra, Marrero

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Manager on 4 Jul 2023
Hello Deirdra,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visitor from Atlanta
There was no hot water.
Stayed 1 night in Jun 2023
Response from Manager on 4 Jul 2023
Dear Guest,Guest satisfaction is our number one objective so we really appreciate the input regarding our hot water. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accommodating staff. Hotel was very clean.
Stayed 3 nights in Jun 2023
Response from Manager on 28 Jun 2023
Hello G,Thank you for sharing this honest review and feedback about our staff. We hope you will return so that we can provide you an even superior experience.

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff. Clean and safe.
Stayed 3 nights in Jun 2023
Response from Manager on 27 Jun 2023
Hi Clifford,Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. I am glad that we were able to meet your expectations and we're all looking forward to your next visit!

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was quick and friendly. Room was clean and comfortable. Price for a Friday night was very good being close to New Orleans where the same room would have cost three times as much. Overall, was very pleased with everything.
Stayed 1 night in Jun 2023
Response from Manager on 25 Jun 2023
Hello Philip,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our price and also our room. Please do come see us again.

10/10 Excellent

Maurizio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The checkin was fast. The person at the checkin was kind and professional
Stayed 1 night in Jun 2023
Response from Manager on 25 Jun 2023
Hello Maurizio,We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our hotel. We hope to see you again to deliver you with a 5 star experience.

10/10 Excellent

beth

Stayed 4 nights in Jun 2023
Response from Manager on 19 Jun 2023
Hello beth,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 Excellent

Jorge

Stayed 1 night in Jun 2023
Response from Manager on 15 Jun 2023
Hello Jorge,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would return
Overall it was a pleasant stay. Customer service, room cleanliness and location was very convenient.
Stayed 1 night in Jun 2023
Response from Manager on 12 Jun 2023
Hello Jorge,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our location and your insights regarding our service. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.