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Reviews of HI Boston - Hostel

2 out of 5
HI Boston - Hostel
19 Stuart Street, Boston, MA

Reviews

8.6

Excellent

Rating 10 - Excellent. 531 out of 1000 reviews" "
Rating 8 - Good. 322 out of 1000 reviews" "
Rating 6 - Okay. 80 out of 1000 reviews" "
Rating 4 - Poor. 35 out of 1000 reviews" "
Rating 2 - Terrible. 32 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zohair Raza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient place to sleep with very friendly staff.
Stayed 3 nights in May 2024
Response from HI Boston on 25 May 2024
Hi Zohair, thank you for taking the time to get to know us it was our pleasure to host you during your travels.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from HI Boston on 25 May 2024
Hi Nicholas, I am so glad you enjoyed your visit, and we hope to see you again soon.

10/10 Excellent

Angelos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommended
Stayed 2 nights in May 2024
Response from HI Boston on 25 May 2024
Thanks for your recommendation, Angelos and we hope to see you again soon!

10/10 Excellent

Shiqi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from HI Boston on 25 May 2024
Thanks so much for reviewing us, Shiqi, we hope to see you again.

2/10 Terrible

Walter

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in May 2024
Response from HI Boston on 19 May 2024
HI Walter!Thank you so much for your feedback regarding your stay with us at HI Boston. We are a bit confused on your review in that we received no feedback during your stay or after outlining how we can improve any concerns that you experienced. Please feel free to reach out directly so we can address any outstanding issues. Thank you!

8/10 Good

Dionne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first hostel experience and now the bar is set pretty high. The staff were great and it was cool meeting new people. Room was clean and the location was convenient.
Stayed 1 night in May 2024
Response from HI Boston on 21 May 2024
HI Dionne!Thank you so much for your feedback regarding your stay with us here in Boston. We love welcoming our travelers from around the world where our teams work hard to exceed all of your expectations. We wish you safe travels and look forward to welcoming you back in the near future!

10/10 Excellent

Zachuriah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, they speak clearly and communicate well. Fun time getting to know others. Close to real good food and shops. Would visit again
Stayed 2 nights in May 2024
Response from HI Boston on 7 May 2024
HI Zachuriah, Thank you so much for your kind words. It was a pleasure hosting you and we are looking forward to seeing you in the future!

10/10 Excellent

Anthony, Waiuku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, great position, walkable to everything that I wanted to see/do. Very helpful and knowledgeable staff.
Stayed 4 nights in Apr 2024
Response from HI Boston on 6 May 2024
HI Anthony!Thank you so much for your feedback regarding your stay with us here at HI Boston. We look forward to welcoming you back during your next travels through New England!

8/10 Good

Miriam

Stayed 3 nights in Apr 2024
Response from HI Boston on 1 May 2024
Hi Miriam- Thanks so much for staying with us. Hope to see you again soon!

10/10 Excellent

Julia

Stayed 1 night in Apr 2024
Response from HI Boston on 17 May 2024
Hi Julia, Thanks so much for choosing HI Boston and we hope to see you again soon!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good, pretty, pretty, pretty good!
Stayed 5 nights in Apr 2024
Response from HI Boston on 30 Apr 2024
Hi Matthew, Thank you for your kind words. Safe travels!

4/10 Poor

Sriram, JERSEY CITY

Stayed 1 night in Apr 2024
Response from HI Boston on 13 May 2024
HI Sriram!Thank you so much for your feedback. We look forward to hosting you again during your future visits through Boston!

10/10 Excellent

Senri

Stayed 3 nights in Apr 2024
Response from HI Boston on 1 May 2024
Thank you for sharing your experience with us! We look forward to welcoming you back soon!!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from HI Boston on 12 Apr 2024
HI Melissa! Thank you so much for your feedback! We look forward to welcoming you back during your next visit to New England!

10/10 Excellent

Ruoyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hostel and nice roommate. However something wrong with the conditioner, making really weird loud sound at night.
Stayed 2 nights in Mar 2024
Response from HI Boston on 26 Mar 2024
HI Ruoyu!Thank you for your feedback regarding your stay with us here at HI Boston. We love that you were able to make new acquaintances with fellow travelers! We have made our facilities team aware of the noise coming from the air conditioner to ensure it is repaired in a timely manner so that future travelers will not have the same experience. We look forward to welcoming you back during your next journey through Boston!!

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from HI Boston on 22 Mar 2024
HI Javier!Thank you for taking a moment to provide us with your feedback regarding your stay here at HI Boston!

10/10 Excellent

Lan

Stayed 1 night in Mar 2024
Response from Management on 8 Apr 2024
Thanks so much for your feedback Lan, we are looking forward to seeing you in the future.

4/10 Poor

Shadi

Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2024
Response from HI Boston on 19 Mar 2024
HI Shadi!We are so sad to hear about your experience. If you are able to provide us with any details, we would love to have an opportunity to hear them. We strive to exceed all of our travelers expectations always whether they are on their way, already here, or long gone.

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful and lovely! The rooms were great as well, it didn’t feel cramped and everyone had their own space
Stayed 3 nights in Mar 2024
Response from HI Boston on 19 Mar 2024
HI Renee!We are so pleased you chose HI Boston for your travels. It is great to hear about our amazing staff and how you enjoyed the great space available in the rooms. With 4 bed, 6 bed, 8 bed dorms and even private rooms - HI Boston offers space to accommodate nearly every travelers comfort level. We look forward to welcoming you back during your next journey through Boston!

8/10 Good

Sreeparna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from HI Boston on 12 Mar 2024
HI Sreeparna!Thank you for sharing your valuable feedback with us. We look forward to welcoming you back to HI Boston during your next adventure!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience on a two day stay
Stayed 2 nights in Mar 2024
Response from HI Boston on 11 Mar 2024
HI Michael!Thank you for your valued feedback. We look forward to welcoming you back during your next adventure through our town!

8/10 Good

Linda

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from HI Boston on 11 Mar 2024
HI Linda!Thank you for your valued feedback. We look forward to welcoming you back to HI Boston soon!

10/10 Excellent

Halle

Liked: Cleanliness, staff & service, property conditions & facilities
This is a reasonable alternative to expensive hotels.
Stayed 3 nights in Mar 2024
Response from HI Boston on 8 Mar 2024
HI Halle!Thank you for taking a few moments out of your busy schedule to respond to our survey. Your input is critical to how we move forward in ensuring that we continue to exceed our travelers expectations. We look forward to hosting you again during your next travels through Boston!

8/10 Good

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 5 nights in Feb 2024
Response from HI Boston on 27 Feb 2024
HI Felix! We are so happy you chose HI Boston to stay at during your adventures around our town. We look forward to hosting you when you return to Boston in the future!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable prices
It’s a good spot for just staying a couple of days. I like the common area and a lot of things you can do.
Stayed 5 nights in Feb 2024
Response from HI Boston on 26 Feb 2024
HI! We are so pleased to hear about your travels with us here at HI Boston. We look forward to welcoming you back during your next adventures throughout our amazing city!

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Way better than I expected! Free breakfast, clean, great location and met awesome people. Loved the free events they offered too :)
Stayed 5 nights in Feb 2024
Response from HI Boston on 26 Feb 2024
HI Stephanie! We are so excited to hear about your experience here at HI Boston. We are passionate about our travelers and maximizing their adventures during their stay here. We look forward to welcoming you back during your next adventures throughout our amazing city!

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So central to sights and public transportation options, and staff were very friendly and helpful. First time staying in a hostel and would definitely do again!
Stayed 3 nights in Feb 2024
Response from HI Boston on 27 Feb 2024
HI John! We are so thrilled you chose HI Boston as your first hostelling experience. With our super central location in Boston we offer a great home base for all of your explorations around our historic town. We strive to exceed your expectations and look forward to welcoming you back during your next venture!

10/10 Excellent

Seungho

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from HI Boston on 1 Mar 2024
HI Seungho! Thank you for your responses. We look forward to hosting you during your future travels to Boston!

10/10 Excellent

KANG SUN

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from HI Boston on 1 Mar 2024
HI Kang! Thank you for your responses. We look forward to hosting you during your future travels to Boston!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s located in a good area near to many important places. They provide you towels, cover for night and breakfast with different options. The day I was there they had a movie night. Confortable beds. Clean bathroom. I think it’s perfect if you travel alone and need to stay cheap. The only “downside” is that I didn’t find private rooms, maybe I just didn’t search enough. Anyways, I really don’t mind sleeping with more people. If that’s your case you found the perfect place.
Stayed 1 night in Jan 2024
Response from HI Boston on 5 Feb 2024
HI Jose! We are so pleased to hear that you enjoyed your stay with us! We do offer Private Suites with great views, private ensuites, queen size beds and televisions that sell out quick!

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Response from HI Boston on 5 Feb 2024
HI Philip! We are so pleased that you chose HI Boston to stay during your visit. We look forward to seeing you again!

10/10 Excellent

Ashton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what I needed for a short stay
Stayed 2 nights in Jan 2024
Response from HI Boston on 5 Feb 2024
HI Ashton! We are so pleased to have met your needs for a short stay. We look forward to hosting you again when you return to Boston!

10/10 Excellent

Henry, NEWTON

Liked: Cleanliness, staff & service, property conditions & facilities
The office staff and front reception. Excellent. Five Star.
Stayed 1 night in Jan 2024
Response from HI Boston on 5 Feb 2024
HI Henry! We are so pleased that you enjoyed your stay with us here at HI Boston. Our staff strive to exceed our travelers expectations daily!

6/10 Okay

Jinhan

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy from snores
Stayed 8 nights in Dec 2023
Response from HI Boston on 18 Jan 2024
Hi Jinhan! We are so sorry to hear that your stay was noisy from snores. We strive to ensure all of our guests are comfortable in each of our available room styles, whether chosing an 8, 6, or 4 person room, or even one of our private rooms!

10/10 Excellent

Chané

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from HI Boston on 1 Mar 2024
HI Chane! Thank you for your responses. We look forward to hosting you during your future travels to Boston!

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed staying at HI-Boston, it was a great safe place. My only note on not all five stars would be the staff. Overall, they were very pleasant, one night of my stay however, they just very short and kind of rude to basic questions. Seemed very judgmental. Either way, I still enjoyed my stay.
Stayed 2 nights in Dec 2023
Response from HI Boston on 5 Feb 2024
HI Ian! We are so pleased that you enjoyed your stay with us here at HI Boston. We work hard to ensure every guest is met with a positive experience and work hard to correct any experience where your expectations were not exceeded. We look forward to welcoming you back!

10/10 Excellent

Sueun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Roy

Stayed 1 night in Dec 2023
Response from HI Boston on 1 Mar 2024
HI Roy! Thank you for your responses. We look forward to hosting you during your future travels to Boston!

2/10 Terrible

Nerea

Stayed 2 nights in Nov 2023
Response from HI Boston on 1 Mar 2024
HI Nerea! Thank you for your responses. We look forward to hosting you during your future travels to Boston!

10/10 Excellent

Melissa E.

Stayed 2 nights in Dec 2023

6/10 Okay

Sedef

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Chinatown, close to the major attractions and in a very walkable area. Lots of dining and take out options around the hostel. The breakfast is included and copious with various types of breads and bagels spreads, cereals, yoghurt, and coffee/tea. The common areas/kitchen have plenty of spaces to sit. The rooms were clean and spacious. The layout of the bunk beds ensures some privacy as they are all against the same side of the wall. There is a bathroom within the room, and there are extra individual bathrooms on each floor. Only downside would be the bedroom doors slam shut pretty loudly so that may be bothersome when trying to sleep but overall it was a great experience and I would book again.
Stayed 3 nights in Nov 2023

10/10 Excellent

Henry

Liked: Amenities
Great place. Price a bit hi for a hostel. But it beats the alternative.
Stayed 1 night in Nov 2023

4/10 Poor

Yuri

Stayed 2 nights in Nov 2023

4/10 Poor

Bryon

Travelled with partner
The room was very bare bones with hospital -esque bathroom features. The bed was not comfortable or stable and was broken.
Stayed 1 night in Nov 2023
Response from HI Boston on 18 Jan 2024
Hi Byron! Thank you for your comments regarding your stay. We certainly strive to ensure all of our accommodations are ADA compliant, comfortable and welcoming for all of our travelers. We reviewed the room you stayed in to make any necessary repairs to the bed as you reported in your post stay review. All of our travelers are encouraged to report any concerns not meeting their standards during their stay so we can strive to exceed their expectations.

10/10 Excellent

Talat

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Subway a block away, plenty of restaurants, clean and safe
Stayed 4 nights in Nov 2023

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too good of a hostel, set the bar very very high. Don't forget your sleeping masks though.
Stayed 3 nights in Nov 2023

8/10 Good

Brad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was entertaining
Stayed 1 night in Nov 2023

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, cleaning girl is beautiful and friendly.
Stayed 2 nights in Aug 2023

10/10 Excellent

Daniel

Liked: Staff & service
Stayed 5 nights in Nov 2023