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Reviews of Comfort Inn Rockland - Boston

2.5 out of 5
Comfort Inn Rockland - Boston
850 Hingham St, Rockland, MA

Reviews

7.8

Good

Rating 10 - Excellent. 252 out of 682 reviews" "
Rating 8 - Good. 226 out of 682 reviews" "
Rating 6 - Okay. 113 out of 682 reviews" "
Rating 4 - Poor. 52 out of 682 reviews" "
Rating 2 - Terrible. 39 out of 682 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Mike

Travelled with family
Liked: Staff & service
The hotel is becoming a migrant housing and will no longer be taking guests as of 10/29/23
Stayed 1 night in Oct 2023
Response from General Manager on 20 Oct 2023
Dear Mike, Thank you for the feedback. We hope to have a future opportunity to host you. Thank you and safe travels.Sincerely, Raymond Spirlet, General Manager

10/10 Excellent

Tomasz, Middleboro

Liked: Cleanliness, staff & service, property conditions & facilities
generally ok
Stayed 1 night in Oct 2023
Response from General Manager on 16 Oct 2023
Thank you for the excellent rating, Tomasz! We are thrilled we met your expectations for a fantastic stay at Comfort Inn Rockland - Boston and it will be our pleasure to host you again.Sincerely, Raymond Spirlet, General Manager

10/10 Excellent

Donald, El Paso

Travelled with partner
Liked: Property conditions & facilities
Nice quiet friendly
Stayed 2 nights in Oct 2023
Response from General Manager on 14 Oct 2023
Dear Donald,Thank you for the generous rating of Comfort Inn Rockland - Boston. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you are already planning your next stay with us.Sincerely,Raymond Spirlet,General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet and comfortable
Check in was excellent- the staff is wonderful. The hotel was clean, quiet and comfortable. I would stay here again.
Stayed 1 night in Oct 2023
Response from General Manager on 14 Oct 2023
Dear Guest,Thank you for choosing Comfort Inn Rockland - Boston. We are delighted you had a great stay with us and we appreciate your positive comments about our staff and property. It was our pleasure hosting you, and we look forward to your next stay with us.Sincerely,Raymond Spirlet,General Manager

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from General Manager on 9 Oct 2023
Dear Shelley, On behalf of our team at Comfort Inn Rockland - Boston, thank you for the excellent rating! We were pleased to have exceeded your expectations and we look forward to making your next stay an exceptional one as well.Sincerely, Raymond Spirlet, General Manager

2/10 Terrible

Timothy

Stayed 1 night in Oct 2023
Response from General Manager on 28 Oct 2023
Dear Timothy, Thank you for the rating. We apologize for not meeting your expectations. We hope to have the opportunity to make your next stay with us outstanding in every respect.Sincerely, Raymond Spirlet, General Manager

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from General Manager on 9 Oct 2023
Dear Bobby, Thank you for the five-star rating! We are delighted to have exceeded your expectations. We enjoyed having you as our guest, and we hope to see you again at Comfort Inn Rockland - Boston. Sincerely, Raymond Spirlet, General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
2 nights at Comfort Inn, Weymouth
The hotel needs a refurbishment. The rooms are clean, but very dated. The shower was not up to modern standards. Hotel staff were helpful and polite.
Stayed 2 nights in Sep 2023
Response from General Manager on 7 Oct 2023
Dear Guest, Thank you for taking the time to review your stay with us. We apologize for not meeting some of your expectations and have noted your observations on our property. Your feedback is important to us and we will use it to determine future changes and improvements. Thank you once again, and we hope to welcome you back in the future.Sincerely, Raymond Spirlet, General Manager

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite professional staff felt welcomed and appreciated from check in and throughout stay.
Stayed 3 nights in Oct 2023
Response from General Manager on 5 Oct 2023
Dear Anthony, Thank you for the five-star review of Comfort Inn Rockland-Boston. We appreciate you mentioning our hospitable staff who are passionate and truly sincere in wanting our guests to have the comfortable and memorable visit they deserve. We are delighted you enjoyed your time with us and look forward to welcoming you back for another stay.Sincerely, Raymond Spirlet, General Manager

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, staff & service
Property looked nice, Room had gnats. Thought it was one or two but they kept coming. On second night received a phone call at 8pm asking if I had vacated the room, as my belongings were still there. I explained my reservation was for 3 nights not 1. When I returned Saturday night my keys did not work they had been reprogrammed. Upon checking out clerk required verification of Expedia receipt for proof of payment.
Stayed 3 nights in Sep 2023
Response from General Manager on 4 Oct 2023
Dear Michael,Thank you for leaving a review about your stay. We apologize for the service issues you described. Our number one priority is to provide thoughtful, attentive service with a commitment to quality; therefore, we regret that this was not your experience. We appreciate your insightful feedback and have shared it with our team so we can better serve our guests going forward. We would love to welcome you back to show you our commitment to enriching experiences.Sincerely,Raymond SpirletGeneral Manager

8/10 Good

George

Liked: Cleanliness, staff & service
It was fine. Staff very helpful. Building a little beat.
Stayed 1 night in Sep 2023
Response from General Manager on 3 Oct 2023
Dear George, Thank you for being our guest and for sharing your experience with other travelers. We are glad that you had an overall good stay and that you appreciated our service. It was a pleasure to host you and we hope to see you again soon at Comfort Inn Rockland-Boston. Sincerely, Raymond Spirlet, General Manager

6/10 Okay

Verified traveller

Travelled with family
Okay for a night
The hotel is dated and i don't think much can be done about that. Not too many dining options close by. This is a place to stay for one night.
Stayed 1 night in Sep 2023
Response from General Manager on 30 Sept 2023
Dear Guest,Thank you for choosing to stay with us. While we are glad your overall visit was satisfactory, we apologize for not meeting some of your expectations and have noted your observations on our property. Your feedback is important to us and we will use it to determine future changes and improvements. It was a pleasure to host you, and we hope you will visit us again soon.Sincerely,Raymond Spirlet,General Manager

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Nice breakfast buffet.
Stayed 1 night in Sep 2023
Response from General Manager on 28 Sept 2023
Dear Mark, Thank you for the glowing five stars! We are delighted you had a great stay and that you appreciated our accommodations and breakfast. It was a pleasure to welcome you to Comfort Inn Rockland-Boston and we hope to see you again soon.Sincerely, Raymond Spirlet, General Manager

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from staff. Breakfast was amazing.
Stayed 1 night in Sep 2023
Response from General Manager on 27 Sept 2023
Dear Catherine, We are thrilled to have earned your 5-star review! We are glad that you had a great stay and that you appreciated our service and breakfast. It was a pleasure to host you and we hope to see you again soon at Comfort Inn Rockland-Boston.Sincerely, Raymond Spirlet, General Manager

4/10 Poor

Carla

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At our arrival at 5pm, our room was not ready for us to go to. We had to wait for our room to be ready.
Stayed 1 night in Sep 2023
Response from General Manager on 26 Sept 2023
Dear Carla,We appreciate you sharing your review regarding your recent stay with us. Our team strives to ensure our rooms are ready prior to our guests’ arrival, so we are disappointed to know about your experience. We apologize for the delay and for any inconvenience caused. Your feedback is invaluable as it helps us to focus in the areas that need more attention. Thank you and we hope to welcome you again.Sincerely,Raymond Spirlet,General Manager

6/10 Okay

Christopher

Stayed 1 night in Sep 2023
Response from General Manager on 26 Sept 2023
Dear Christopher,Thank you for choosing our hotel and for sharing your rating. We are glad you had an overall good stay, and we look forward to welcoming you back for a perfect experience next time.Sincerely,Raymond Spirlet,General Manager

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from General Manager on 24 Sept 2023
Thank you for the excellent rating, Walter! We are thrilled we met your expectations for a fantastic stay at Comfort Inn Rockland-Boston and it will be our pleasure to host you again.Sincerely, Raymond Spirlet, General Manager

8/10 Good

Amnon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from General Manager on 18 Sept 2023
Dear Amnon, It is wonderful to know you had an enjoyable stay at Comfort Inn Rockland-Boston. We appreciate the excellent rating and hope to make your next stay an exceptional one as well.Sincerely, Raymond Spirlet, General Manager

2/10 Terrible

JOHN

Stayed 1 night in Sep 2023
Response from General Manager on 15 Sept 2023
Dear John,Thank you for the rating. We apologize for not meeting your expectations. We hope to have the opportunity to make your next stay with us outstanding in every respect.Sincerely, Raymond Spirlet, General Manager

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hallways were loud
Stayed 1 night in Sep 2023
Response from General Manager on 7 Sept 2023
Dear Jacqueline, Thank you for sharing your feedback with us. While we are happy to see that you enjoyed your stay overall, we apologize for any inconvenience the hallway noise caused you. Thank you once again, and we hope you will visit us again when you are back in the area.Sincerely, Raymond Spirlet, General Manager

2/10 Terrible

tareq

Travelled with family and small children
Disliked: Staff & service
Unsafe, noisy, management that cant handle bad customers. Who were making troubles and noises until 5 am.
Stayed 1 night in Sep 2023
Response from General Manager on 4 Sept 2023
Dear Tareq, Thank you for staying at our hotel and for letting us know about your experience. We always aspire to exceed our guest's expectations; therefore, we apologize for the concerns you had during your stay. Thank you once again for your feedback, and we hope to have the opportunity to host you again in the future.Sincerely, Raymond Spirlet, General Manager

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rooms are small, bathroom smaller. Smells a little.
Stayed 1 night in Aug 2023
Response from General Manager on 3 Sept 2023
Dear Thomas,Thank you for taking the time to review your stay with us. While we are glad your overall stay was satisfactory, we apologize for not meeting your expectations with your room. Your feedback is important to us and we will use it to determine future changes and improvements. Thank you once again, and we hope to welcome you back in the future.Sincerely,Raymond Spirlet,General Manager

10/10 Excellent

John, Beavercreek

Stayed 3 nights in Aug 2023
Response from General Manager on 21 Sept 2023
Dear John, Thank you for the five-star rating! We are delighted to have exceeded your expectations. We enjoyed having you as our guest, and we hope to see you again at Comfort Inn Rockland - Boston.Sincerely, Raymond Spirlet, General Manager

10/10 Excellent

Mike

Stayed 1 night in Aug 2023
Response from General Manager on 31 Aug 2023
Thank you for the perfect rating, Mike! We are delighted you had a great time at Comfort Inn Rockland - Boston and we look forward to making your next stay a great one once again.Sincerely, Raymond Spirlet, General Manager

8/10 Good

Terry

Stayed 2 nights in Aug 2023
Response from General Manager on 20 Sept 2023
Dear Terry,We appreciate you taking the time to leave your four-star rating regarding your visit to Comfort Inn Rockland - Boston. It is great to know you enjoyed your stay and we hope to welcome you again soon.Sincerely,Raymond Spirlet,General Manager

2/10 Terrible

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Aug 2023
Response from General Manager on 31 Aug 2023
Dear Susan, Thank you for being our guest. We are glad that you enjoyed your stay with us and look forward to welcoming you back soon.Sincerely, Raymond Spirlet, General Manager

4/10 Poor

Ani

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Check in was fantastic. But it was a sleepless night. When I got in the bed I felt like there was a mosquito in the room as something was making me itchy. After looking around I realized there were gnats flying around in the room and in the bathroom. I also spotted two carpenter ants on the wall. I'm assuming there is insect and carpenter ant problems at the hotel. This was room #333
Stayed 1 night in Aug 2023
Response from General Manager on 29 Aug 2023
Dear Ani, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We have regular pest control service on our premises and will follow up with the provider regarding this. Thank you for the feedback, and we look forward to making your next stay with us perfect in every way.Sincerely, Raymond Spirlet, General Manager

6/10 Okay

Kristal

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from General Manager on 28 Aug 2023
Dear Kristal,Thank you for your rating of our hotel. We are pleased to know your overall stay was satisfactory. It will be our pleasure to host you again when you are back in the area.Sincerely,Raymond Spirlet,General Manager

4/10 Poor

Tara G

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is ripe for a renovation. The decor is dated and tired (dark rugs, scuff marks on paint, broken door handle, air con loud and humid). There was a strong odor of industrial cleaning product that permeated the whole establishment. The breakfast was the saving grace - full breakfast incl. eggs and sausages.
Stayed 1 night in Aug 2023
Response from General Manager on 28 Aug 2023
Dear Tara,Thank you for taking the time to review your stay with us. We apologize for not meeting some of your expectations and have noted your observations on our property. Your feedback is important to us and we will use it to determine future changes and improvements. Thank you once again, and we hope to welcome you back in the future.Sincerely,Raymond Spirlet,General Manager

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience at the Comfort Inn near Boston
We stayed at the Comfort Inn for 3 nights, while working in Hingham MA. The room was clean and everything worked. The breakfast, which was included, was great and the service staff was very helpful and attentive. Another great plus was a fantastic restaurant within walking distance. (It is a sports bar. )The food was delicious & the prices were exceptionally reasonable.
Stayed 2 nights in Aug 2023
Response from General Manager on 27 Aug 2023
Dear Michelle,Thank you for taking the time to write this wonderful review. We appreciate your comments about our staff and rooms and are glad that you enjoyed our complimentary breakfast. It was a pleasure to host you and we hope to see you again soon at Comfort Inn Rockland - Boston.Sincerely,Raymond Spirlet,General Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from General Manager on 22 Aug 2023
Dear James, We appreciate you taking the time to leave your five-star rating regarding your recent visit to Comfort Inn Rockland-Boston. It is great to know you enjoyed your stay and we hope to welcome you again soon.Sincerely, Raymond Spirlet, General Manager

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice feeling
I was pleased when I entered the lobby. It rendered a warm cozy feeling . The morning breakfast room was clean and pleasant.
Stayed 1 night in Aug 2023
Response from General Manager on 15 Aug 2023
Dear Kenneth, On behalf of our entire team at Comfort Inn Rockland-Boston, thank you for being our guest and for your kind words. Our team works hard to deliver outstanding service along with clean, comfortable accommodations, and your comments are greatly appreciated. We value you as a guest and hope that you will choose to stay with us whenever your travels bring you this way.Sincerely, Raymond Spirlet, General Manager

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained & convenient to the highway(rte 3)
Stayed 1 night in Aug 2023
Response from General Manager on 13 Aug 2023
Dear Raymond,We are pleased to know you had an excellent time at Comfort Inn Rockland-Boston. Thank you for affirming how convenient our location is to the highway. We also appreciate your positive comments about our property. It will be our pleasure to host your next stay when you are back in the area.Sincerely,Raymond Spirlet,General Manager

10/10 Excellent

Barbara

Stayed 1 night in Aug 2023
Response from General Manager on 1 Sept 2023
Dear Barbara, Thank you for the five-star rating! We are delighted to have exceeded your expectations. We enjoyed having you as our guest, and we hope to see you again at Comfort Inn Rockland - Boston.Sincerely, Raymond Spirlet, General Manager

10/10 Excellent

Janet

Stayed 1 night in Aug 2023
Response from General Manager on 9 Aug 2023
Thank you for the perfect rating, Janet! We are delighted you had a great time at Comfort Inn Rockland - Boston and we look forward to making your next stay a great one once again.Sincerely, Raymond Spirlet, General Manager

6/10 Okay

Dominic

Liked: Cleanliness, staff & service
Room was clean. Quiet for sleeping. Good breakfast.
Stayed 3 nights in Aug 2023
Response from General Manager on 8 Aug 2023
Dear Dominic, Thank you for sharing a review of your recent getaway to Comfort Inn Rockland - Boston. We are delighted that you found your room to be clean, and most of all quiet. We are also happy that our breakfast added to the value of your stay. It was a pleasure to host you, and we hope you will come back soon for another relaxing stay.Sincerely, Raymond Spirlet, General Manager

10/10 Excellent

John

Stayed 2 nights in Aug 2023
Response from General Manager on 7 Aug 2023
Dear John,Thank you for the perfect rating! We are delighted you had a great time at Comfort Inn Rockland - Boston and we look forward to making your next stay a great one once again.Sincerely,Raymond Spirlet,General Manager

6/10 Okay

Todd

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from General Manager on 2 Aug 2023
Dear Todd,Thank you for the rating. We are pleased you had a good stay, although we wish we knew what could have made it perfect. Thank you and we hope you will visit us again.Sincerely,Raymond Spirlet,General Manager

4/10 Poor

JoAnn

Disliked: Amenities, property conditions & facilities
Check in was a pleasant experience. The breakfast was highly recommended. After entering the room I found that the window was completely unlocked! When I arrived at breakfast in the morning the eggs were very watery for scrambled eggs and other hot food was cold. My family member was in an adjoining room. When the adjoining door was opened it came completely off the frame. There were people putting rocks in the door to keep it open and were laying in the back entryway. Lastly there was a dog barking most of the night.
Response from General Manager on 28 Jul 2023
Dear JoAnn,Thank you for sharing your feedback and the details surrounding your recent visit. We apologize for the maintenance issues and that you did not have a good experience with us while here. Your feedback is important to us and we will use it to determine future changes and improvements. Thank you once again for sharing your concerns with us, and we hope you will give us another opportunity to serve you.Sincerely,Raymond Spirlet,General Manager

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, clean, comfortable room.
Stayed 1 night in Jul 2023
Response from General Manager on 27 Jul 2023
Dear Patricia,Thank you for such a positive review of our hotel! We are glad that you found your check-in process to be simple and we appreciate your positive comments about our accommodations. It was a pleasure to have you as our guest and we hope you will return soon for another great experience.Sincerely,Raymond Spirlet,General Manager

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from General Manager on 26 Jul 2023
Dear Christina,It is wonderful to know you had an enjoyable stay at Comfort Inn Rockland - Boston. We appreciate the excellent rating and hope to make your next stay an exceptional one as well.Sincerely,Raymond Spirlet,General Manager

6/10 Okay

Ann

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Jul 2023
Response from General Manager on 27 Jul 2023
Dear Ann,Thank you for leaving a rating on your recent visit. We are glad you enjoyed your stay overall, although we regret it was not perfect. We hope you will come back for the exceptional experience we strive to provide our guests.Sincerely,Raymond Spirlet,General Manager

10/10 Excellent

KARLENE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from General Manager on 26 Jul 2023
Dear Karlene,Thank you for the generous rating of Comfort Inn Rockland - Boston. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you are already planning your next stay with us.Sincerely,Raymond Spirlet,General Manager

6/10 Okay

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff was very professional and helpful. The property wasn't terrible, but it definitely could be updated in a few areas. There was a musty smell in both rooms I booked and I woke up with a sore throat both nights I was there. I know it was the room, because throughout the day my throat was fine, it only felt that way when I woke up in the mornings. There's a good chance there's some mold growing somewhere in the rooms.
Stayed 2 nights in Jul 2023
Response from General Manager on 25 Jul 2023
Dear John,We appreciate you taking the time to tell us about your stay. While we are glad you found our staff to be friendly and efficient, we apologize about your experience with your room. Your feedback is invaluable as it helps us to focus on the areas that need more attention. Thank you once again, and we look forward to making your next stay with us an excellent one.Sincerely,Raymond Spirlet,General Manager

10/10 Excellent

Jonathan

Stayed 1 night in Jul 2023
Response from General Manager on 24 Jul 2023
Dear Jonathan,Thank you for the five-star rating! We are delighted to have exceeded your expectations. We enjoyed having you as our guest, and we hope to see you again at Comfort Inn Rockland - Boston.Sincerely,Raymond Spirlet,General Manager

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from General Manager on 22 Jul 2023
Dear Michael,Thank you for the excellent rating! We are thrilled we met your expectations for a fantastic stay at Comfort Inn Rockland - Boston and it will be our pleasure to host you again.Sincerely,Raymond Spirlet,General Manager

4/10 Poor

Dillon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room stunk like old marijuana smoke when we checked in, the window was open and screen broken at check in. We found out later in the night that the bathroom sink didnt drain. There was also poorly patched holes in the walls from where Im assuming photos had been previously hung. All told the place just felt really seedy because of all this, not worth what we paid for one nights stay.
Stayed 1 night in Jul 2023
Response from General Manager on 22 Jul 2023
Dear Dillon,Thank you for evaluating your stay with us. We apologize for not meeting your expectations for a great stay and for the maintenance issues you faced in your room. We are addressing this with the appropriate individuals, and we thank you for bringing them to our attention. It would be our pleasure to welcome you back for an improved stay in the future.Sincerely,Raymond Spirlet,General Manager

10/10 Excellent

Axhem

Liked: Cleanliness, staff & service
Very good
Stayed 1 night in Apr 2023
Response from General Manager on 19 Jul 2023
Dear Axhem,We appreciate you taking the time to leave your five-star rating regarding your recent visit to Comfort Inn Rockland - Boston. It is great to know you enjoyed your stay and we hope to welcome you again soon.Sincerely,Raymond Spirlet,General Manager

10/10 Excellent

CRYSTAL

Stayed 1 night in Jul 2023
Response from General Manager on 31 Jul 2023
Dear Guest,Thank you for the five-star rating! It was a pleasure to have you as our guest and we hope to welcome you back to Comfort Inn Rockland - Boston again soon.Sincerely,Raymond Spirlet,General Manager

6/10 Okay

Paulette

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Road trip
Our room was very nice and clean. Our bed was a bit too soft so we kept rolling into each other. We got clean towels bu no one made our bed.
Stayed 2 nights in Jun 2023
Response from General Manager on 3 Jul 2023
Dear Paulette,Thank you for staying with us and for the review. While we are glad you found your room to be clean, we are sorry your bed was not the most comfortable. Also, we offer housekeeping service upon request for short stays and apologize if this was not conveyed to you upon check-in. We hope you had an otherwise good stay and we would love to see you again.Sincerely,Raymond SpirletGeneral Manager