Exterior

Reviews of ibis Bordeaux Centre Meriadeck

3 out of 5
ibis Bordeaux Centre Meriadeck
35, Cours du Marechal Juin, Bordeaux, Gironde

Reviews

7.8

Good

Rating 10 - Excellent. 232 out of 1002 reviews" "
Rating 8 - Good. 477 out of 1002 reviews" "
Rating 6 - Okay. 201 out of 1002 reviews" "
Rating 4 - Poor. 62 out of 1002 reviews" "
Rating 2 - Terrible. 30 out of 1002 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities
The whole stay was perfect
Stayed 2 nights in Mar 2024

6/10 Okay

boekhren karyostyko, kajang

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

4/10 Poor

Graeme

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very good location for city centre and rugby stadium but unfortunately the hotel isn’t great. There were no cups or glasses and an empty water bottle with no explanation where to fill it. The second day, all the towels were taken away and not replaced and the bed wasn’t made.
Stayed 2 nights in Apr 2024
Response from h0950 on 12 Apr 2024
Bonjour,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Excellente journée à vous,Bien cordialement,

8/10 Good

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel conveniently located. Staff very friendly. Standard room a bit on the small side. Sofa bed uncomfortable to get a full night sleep and rest. Room separated by door from bathroom.
Stayed 2 nights in Mar 2024
Response from ibis Bordeaux Centre Meriadeck on 1 Apr 2024
Sir,Good afternoon,We thank you for your comment and are delighted that you enjoyed your stay in our hotel and in particular the location of our hotel as well as the welcome of our team.Rest assured that we will take into account the various points for improvement that you have raised regarding the room and that the necessary procedures will be put in place so that your next stay is perfect.Our hotel is keen to offer you the best quality of service for your stays; therefore, your opinion is very valuable.We hope to welcome you again soon and wish you an excellent day.Sincerely,Clement,The reception team

10/10 Excellent

Jon, Medina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great value for the price. Breakfast was only 3€ per person- great bargain
Stayed 1 night in Mar 2024
Response from ibis Bordeaux Centre Meriadeck on 28 Mar 2024
Good morning,We thank you for the review you left on our establishment.We are delighted that you enjoyed your stay and in particular the breakfast and hope to welcome you again soon.Have a great day,Best regards,Clement,The reception team

8/10 Good

Chenbo

Liked: Staff & service, property conditions & facilities
very nice location, good value for the price, it could be cleaner
Stayed 3 nights in Mar 2024
Response from ibis Bordeaux Centre Meriadeck on 23 Mar 2024
Good evening,Thank you for taking the time to share your impressions with us.We are glad that you enjoyed your stay and espicifically the location of our hotel and the value for price.Yet, we are sorry that not all aspects of your stay met your expectations. Please don't hesitate to mention any concerns during your stay so that we can take immediate action.Your feedback is important to us and will be taken into account as we work to provide the perfect guest experience.We hope to welcome you again. Best wishes,Clément,The reception team

8/10 Good

Miguel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good place in general.
Stayed 1 night in Mar 2024
Response from ibis Bordeaux Centre Meriadeck on 17 Mar 2024
Good evening,Thank you very much for your feedback.We are glad that you enjoyed your stayin oir hotel and we hope to welcome you again soon!Have a great day,Kind regards,Clément,The reception team

6/10 Okay

Ashutosh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay could have been better
Location is good. Rooms are too small with basic amenities almost nothing so one has to carry their own. There was not much space in the room to live around or keep luggage
Stayed 3 nights in Jan 2024
Response from h0950 on 12 Feb 2024
Good morning,We thank you for taking the time to write to us following your stay at ibis budget Bordeaux Center Mériadeck.We are sorry that the service did not meet your expectations, and we ask you to accept our most sincere apologies.Ibis hotels are keen to offer you the best quality of service for your stays; therefore, your opinion is very valuable.Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your trust during a future stay.Excellent day,Best regards,Laurence - The reception team

8/10 Good

Sean Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice simple hotel for the price. Perfect for a city break.
Stayed 3 nights in Oct 2023
Response from ibis Bordeaux Centre Meriadeck on 29 Oct 2023
Dear CustomerThank you for sharing your opinion on our Ibis hotel.We are delighted that you had a good stay with us. We hope to see you very soon.Yours sincerelyThe reception team

8/10 Good

Adolf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente for that price! Comfortable rooms and good breakfast
Stayed 1 night in Oct 2023
Response from ibis Bordeaux Centre Meriadeck on 29 Oct 2023
Dear CustomerWe thank you for the review you left on our hotel.We are delighted that you enjoyed your stay and the quality of the services.We hope to welcome you again very soon.Please accept our distinguished greetingsThe reception team

10/10 Excellent

Marcel

Liked: Cleanliness
Stayed 2 nights in Oct 2023

10/10 Excellent

George

Stayed 1 night in Sep 2023

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Central to Bordeaux. Excellent car parking although a bit costly it is secure and underground.
Stayed 2 nights in Sep 2023
Response from ibis Bordeaux Centre Meriadeck on 29 Oct 2023
Dear,We thank you for the review you left on our hotel.We are delighted that you enjoyed your stay and the location of the hotel.We hope to welcome you again very soon.Please accept, Madam, Sir, our distinguished greetings.

6/10 Okay

Alexander

Liked: Cleanliness, staff & service
Basic room, decent breakfast, smokey reception
Basic hotel. Cons Reception smelt of smoke most lf the time we were there due to some smoking room like being in the 90s. Basic e.g. small room, no fridge, no dedicated bathroom door, limited plug sockets Pros Relatively clean but more could have been done in bathroom Bed mattress was decent enough Breakfast included was good for the money spent
Stayed 1 night in Aug 2023

10/10 Excellent

Jacinta

Liked: Cleanliness, staff & service, property conditions & facilities
A really great budget option. Tram for the airport / getting into centre a minutes walk away. On foot about 15/20 mins to the central areas. Supermarkets just across the road. Hotel itself was clean and staff helpful. Rooms are basic but have everything you need and are clean. Our tv didn’t work and someone came up really quickly to fix it. We had breakfast included and there was a decent variety of food, more than I was expecting. Depending on the time it you went down it could be quite busy and hard to find a seat at breakfast but eventually we always got sorted. Overall really impressed with the hotel for the price and would recommend to people who want an inexpensive option when visiting Bordeaux.
Stayed 4 nights in Aug 2023

6/10 Okay

DMITRY

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It is a dated hotel and it has to be renovated. We stayed in other IBIS hotels which were much better than this one. The reception staff is great but we will not come back or recommend it to anybody.

10/10 Excellent

Kurtis

Stayed 3 nights in Jul 2023
Response from h0950 on 9 Aug 2023
Monsieur bonjour,Nous vous remercions pour vos commentaires suite à votre séjour à l'hotel ibis bordeaux centre mériadeck.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

10/10 Excellent

Dahesh

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2023
Response from h0950 on 9 Aug 2023
Monsieur bonjour,Nous vous remercions pour vos commentaires suite à votre séjour à l'hotel ibis bordeaux centre mériadeck.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Basic hotel but good value and close to Bordeaux. Very nice breakfast too.
Stayed 1 night in May 2023

8/10 Good

Deanne, Tiburon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location across from Tram A and the network of trams that takes you all over Bordeaux. Rooms were quiet, clean and fine for a few nights. Water had a slight sulfur smell, so we filled water in the lobby which had option for still or bubbles. Only small issue was the bed topper foamy that moved too easily off the mattress.
Stayed 2 nights in May 2023

8/10 Good

Andria

Liked: Staff & service
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Hotel was alright for the price, rooms needs a bit of an update. Stayed with a friend and when we checked in onky 1 keycard available, asked for a 2nd one only to be told no. I never heard of a hotel refusing to give a 2md keycard to the room, eventaully got one that evening when staff changed
Stayed 3 nights in May 2023

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Edel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in good location and tram stop for airport just around the corner. Breakfast was good with plenty of choice
Stayed 3 nights in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

Keith, Woking

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean , good bed. Bathroom small but ok for an hotel in this price range. Air con set centrally and was a bit on the warm side
Stayed 2 nights in Apr 2023

10/10 Excellent

Meiko

Liked: Cleanliness, staff & service
Disliked: Amenities
The location is good, but unfortunately I think it's near the police station and the night we stay is a protest night, so it's very noisy with all the sirens. Everything is ok just abit disssapointed no electric kettle in the room.
Stayed 1 night in Apr 2023

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

6/10 Okay

Danny

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Adequate, not exceptional
Room was clean but looking a little tired. Room and hotel in general was uncomfortably hot and the air conditioning unit did not work / only worked on heat function and as such was no use. Staff were friendly and helpful, location was good - one tram route directly outside and a second a short walk away.
Stayed 3 nights in Mar 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Friendly, helpful staff. Cleanliness. Good location.

10/10 Excellent

miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

4/10 Poor

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Rasiklal

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2022

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Avoid: old, no investments since many many years
There is Ibis and Ibis. This one is at the lowest level, old, sinister, with a room like a prison cell. Improper to say the least. I understand we can’t expect much from a low cost hotel, but this is inadequate.
Stayed 1 night in Aug 2022

8/10 Good

Takahiro, Nagoya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tram station is in front of hotel and easy to access old town area. Clean room.
Stayed 1 night in Jun 2022
Response from Laure- assistant front office manager on 18 Jul 2022
Good afternoon, Thank you so much for taking the time to share your impressions with us! We are glad to read that you enjoyed your stay and hope to welcome you again soon. Kind regards,

6/10 Okay

Sean

Disliked: Cleanliness, property conditions & facilities, room comfort
Cobwebs and hairs everywhere
Mould under table and other places, hairs in bathtub and around bathroom wall, cobwebs everywhere and generally outdated room. The bathroom was relatively modern but it had hair all over it. Decent TV channels like sports and movies. Happy I was only there for 1 night.
Stayed 1 night in May 2022
Response from Laure - assistante cheffe de réception on 8 May 2022
Dear Sean, Thank you for your feedback. We are sorry that the cleanliness of the room did not meet your expectations, please be assured that we will address this issue to our housekeeping team in order to offer a better experience in the future. Have a great day, Kind regards

10/10 Excellent

Jose, DORAL

Stayed 1 night in Apr 2022

2/10 Terrible

Taro

Stayed 2 nights in Apr 2022
Response from Laure - assistante cheffe de réception on 20 Apr 2022
Bonjour, Nous vous remercions d'avoir pris le temps de laisser un commentaire sur notre établissement. Nous sommes navrés que votre séjour n'ait pas été à la hauteur de vos attentes. N'hésitez pas à nous transmettre plus d'informations afin que nous puissions comprendre ce que nous devons améliorer. En vous remerciant, Cordialement,

10/10 Excellent

Wendy

Stayed 1 night in Apr 2022
Response from Laure - assistante cheffe de réception on 15 Apr 2022
Bonjour, Nous vous remercions pour votre note et sommes ravis que vous ayez apprécié votre séjour. Au plaisir de vous accueillir à nouveau prochainement !

10/10 Excellent

April

Stayed 4 nights in Mar 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022
Response from Laure - assistante cheffe de réception on 15 Apr 2022
Bonjour, Nous vous remercions pour votre note et sommes ravis que vous ayez apprécié votre séjour. Au plaisir de vous accueillir à nouveau prochainement !

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022
Response from Laure - assistante cheffe de réception on 3 Apr 2022
Bonjour, Nous vous remercions pour votre avis et sommes ravis que vous ayez apprécié votre séjour ! Au plaisir de vous accueillir bientôt, Cordialement,

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Room very hot, the AC was disabled and the windows even wide open were bringing no air. Felt like trap in a cage. It was very uncomfortable to sleep in these conditions. It's a wonder how to follow covid recommendation of changing the air in rooms. It's my 3rd ibis with this aeration problem, I thought it was a one or two occurrence but no it's all the ibis hotels that way. Never again for me...
Stayed 2 nights in Mar 2022
Response from Laure - assistant front office manager on 3 Apr 2022
Good morning, Thank you for your feedback. We are sorry to read that your experience did not meet your expectations. Please be assured that we will address this issue to our maintenance department. At Ibis, our main concern is your comfort. Do not hesitate to come see us at the reception desk if something's wrong so we can help you straight away. If this room did not suit you, maybe another would have. We hope you will consider our hotel again for your next stay and give us a chance to make it up to you. Have a great day, Kind regards,

6/10 Okay

Andre

Travelled with family
Ibis hotel is very well located and centered, staff is nice and helpful
Stayed 2 nights in Dec 2021
Response from The reception team on 4 Jan 2022
Thank you for your review Andre ! We look forward to seeing you back in our hotel. With kind regards

2/10 Terrible

Tarek

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
The property was close to family, where we were visiting. Everything else was disappointing. Staff were unfriendly, aggressive, offensive, not helping at all. We had two rooms, one of them were unusable, the staff at the front desk claimed, that there were no other rooms available, even though the property had a lot of vacancies. Second day, the F.Desk supervisor, were very rude, never apologize, we had to extend our stay, for one more night, since we arrived almost 2.00AM, and we could not shower. They charged us for second night, gave us €20 discount, and removed the breakfast, so wended up paying for the second night more than what we paid for the first night. I do mot recommend this property to overseas travelers, since the staff here , have no senses to what customer service means.
Stayed 1 night in Dec 2021
Response from Laure - assistant front of house manager. on 23 Dec 2021
Dear guest, we are sorry to read that you did not enjoy your stay with us, even though our staff did everything they could possibly do for you to have a nice experience. To make up for your check-in not going as smoothly as we would have wished, our reception team gave you a significant discount and offered you free parking and free breakfast, but you rejected their offer. Secondly, they bent over backwards to give you two rooms ready before our actual check-in time which is 12pm. Last but not least, the price difference that you mention can be easily explained : your first reservation was a non-refundable one made in advance – you benefited from a discount. Your second reservation was made on the same day, directly at the desk – therefore, no promotion apply. Given all the circumstances mentioned above, we are sorry that our service did not meet your expectations and we hope you will have a more enjoyable experience in another hotel of your choice in the future. Best regards.

8/10 Good

Alice

Liked: Staff & service
Ok for 2 night stay for that price.
Clean but a little worn down. Not a fan of the 2 single mattresses put side by side. Good location and nice places to eat as well as transport connection.
Stayed 2 nights in Oct 2021

8/10 Good

EVANGELOS

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2021

8/10 Good

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget hotel
Good for a budget hotel. Small room and bathroom, comfy and clean. The location was pretty good, easy to walk to the touristic area and public transportation just in front of the hotel. If you are looking for a budget hotel, this is a good place
Stayed 1 night in Aug 2021

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to visit Bordeaux
The hotel was nice and clean, fresh, well presented. The staff were very welcoming and respectful at the same time. The hotel is well placed to visit Bordeaux either by foot or by tram (the stop is virtually opposite the hotel).
Stayed 7 nights in Jun 2021
Response from Julia, Assistante cheffe de réception on 28 Jun 2021
Dear Sir, We very much appreciate your comments regarding your stay at the ibis Bordeaux Centre Mériadeck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely.