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Reviews of The Bridge Hotel

3.5 out of 5
The Bridge Hotel
121 Church St, Bolton, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 43 out of 59 reviews" "
Rating 8 - Good. 8 out of 59 reviews" "
Rating 6 - Okay. 3 out of 59 reviews" "
Rating 4 - Poor. 2 out of 59 reviews" "
Rating 2 - Terrible. 3 out of 59 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unusual 200year old hotel, friendly staff, comfortable room.
Stayed 5 nights in Feb 2024

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Nicki-General Manager on 13 Feb 2024
Hi Joanne.Thank you for your review. I would like to better understand why you gave us the rating that you did. It would be really appreciated if you could send me an email with your complaints. bridgehotelhorwich@gmail.comKind RegardsNicki - General Manager

8/10 Good

Graham

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Nicki-General Manager on 23 Jan 2024
Hi Graham. Thank you so much for your great review, it's really appreciated and I am so pleased that you enjoyed your stay with us. We look forward to welcoming you again soon. Kind Regards

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel!
This hotel was even better than I expected. It's a Grade 2 listed building which is beautifully, and tastefully, decorated. Breakfast is only served at weekends but it was delicious and cheap. The bed was the most comfortable bed ever and the shower was so powerful that my husband told me it would 'sandblast my body' so not to turn it on full. A wonderful hotel with great staff that I would recommend to anyone.
Stayed 2 nights in Nov 2023

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Very good! Stayed in a double room which was clean and comfortable. The staff are very friendly and helpful
Stayed 1 night in Nov 2023

6/10 Okay

PAUL

Liked: Cleanliness
Disliked: Property conditions & facilities
No car park and no breakfast available during the week
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Matthew

Stayed 1 night in Sep 2023

8/10 Good

Gary

Stayed 2 nights in Aug 2023

10/10 Excellent

GUY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good nights sleep.
Good bar, friendly staff, shame the kitchen wasn't working as they didn't have a chef when I stayed. The room was clean and tidy with a very comfy bed. All in all a good nights stay. I would have preferred of road parking though.
Stayed 1 night in Aug 2023

6/10 Okay

David

Liked: Cleanliness, staff & service
It was more of a pub with rooms rather than a hotel. Room ok and shower was great but was a band playing in bar two floors below on Sat night and so loud it couldve been next door.
Stayed 2 nights in Jul 2023

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great find in the north west Greater Manchester area, the hotel/pub has obviously been upgraded recently. My double room was modern, very clean and comfortable, the staff in the pub were excellent and the food was good especially the breakfast. I don't visit this area very often but would happily stay here again, the beer was also decently priced.
Stayed 1 night in Jul 2023
Response from Nicki-General Manager on 28 Jul 2023
Hi Christian.Thank you so much for your great review, your feedback is greatly appreciated.I am thrilled that you enjoyed your stay with us and we look forward to welcoming you back soon.

10/10 Excellent

Lyndsey

Stayed 1 night in Jun 2023
Response from Nicki-General Manager on 28 Jul 2023
Hi LyndseyThank you for your great review, your feedback is greatly appreciated. I am thrilled that you enjoyed your stay and we look forward to welcoming you back soon.

10/10 Excellent

i

Stayed 1 night in Jun 2023
Response from Nicki-General Manager on 9 Jun 2023
Thank you for your review. I am glad you enjoyed your stay. We look forward to seeing again soon.

10/10 Excellent

Kaila

Stayed 1 night in May 2023
Response from Nicki-General Manager on 6 May 2023
Hi Kaila. Thank you for your great review. And we are extremely pleased you enjoyed your stay. We hope to welcome you back soon

10/10 Excellent

Melody

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint lovely place. Friendly staff, clean rooms. The only thing was they didn't have food at this time as they had no cook. They are working to resolve the situation
Stayed 7 nights in Mar 2023
Response from Nicki-General Manager on 6 May 2023
Hi Melody. Thank you your great review, we are very pleased that you enjoyed your stay and hope to welcome you back soon.

10/10 Excellent

heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Nicki-General Manager on 9 May 2023
Thank you very much for great review, we are thrilled that you enjoyed your stay with us.

10/10 Excellent

Duncan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were warm, friendly and attentive. That makes such a difference. Room was clean. Radiators heated up well. Fantastic water pressure for the shower. Everything was good.
Stayed 3 nights in Jan 2023

6/10 Okay

Natalie

Liked: Cleanliness, property conditions & facilities
Small but comfortable room
Clean room
Stayed 1 night in Jan 2023

4/10 Poor

Jorge

Stayed 2 nights in Dec 2022
Response from Reece on 30 Dec 2022
Hi there! Thank you for your review, can I ask what we did to make you unable to enjoy your stay? And what can we do better next time?

4/10 Poor

martin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time staying at this property, lovely spacious room, sparkling clean, great staff, wonderful atmosphere, definitely my go to place when visiting the area.
Stayed 2 nights in Sep 2022

10/10 Excellent

michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first love is location, then there’s the amazing team that make it feel like home, Dave,Warren, Sam, Lisa & Charlotte, there’s many more too, such a beautiful venue run by exceptional people, see you all again next year 💕💕
Stayed 5 nights in Sep 2022

10/10 Excellent

Sue

Stayed 1 night in Sep 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic 1 night stay. Couldn’t have asked for more!
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accommodation
Good first experience. Manager friendly & helpful. No kitchen on Mondays. I will use again when in the area.
Stayed 1 night in Jul 2022

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat little small-town place.
A large pub in a nice older building with rooms upstairs. The building itself must have been quite a draw in busier times, and still has a lot of charm. Since it wasn't purpose built as a hotel, the rooms (well, mine at least) have a slight quirkiness due to the conversion, which makes it so much more interesting than a clone hotel. The bar downstairs serves many locals, but has plenty of space for a quieter meal should you wish. The food was fine, quick service. Definitely recommended on a budget.
Stayed 1 night in May 2022

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was amazing service amazing room the staff was even friendly and the room was beautiful bed was so comfy would recommend this stay as 10/10
Stayed 1 night in May 2022

10/10 Excellent

Daniel

Stayed 1 night in Apr 2022

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Businees trip to the bridge
Staff friendly and polite even when we checked in after midnight the general manager had a smile on his face and even offered to carry my wifes luggage to the 2nd floor all staff were amazing food in the restaurant was excellent and great value for money would defo recommend.
Stayed 2 nights in Apr 2022

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and helpful and nothing was too much trouble! We always look for a room with a double and 2 singles as our kids are now too old to share a double so the family room at the top was perfect and very quiet!
Stayed 1 night in Dec 2021

8/10 Good

Andy Pickup

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great comfort, top notch
Stayed 1 night in Nov 2021

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

2/10 Terrible

Katarzyna

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience!! We stayed with our little one on Saturday none has informed us that this is hotel with live music and DJ till late night!! We have complained to staff in the night several times us we couldn't sleep in our room because of the laud music!! The staff mislead us couple of times about the time when the party will finish !! We have paid for quiet night but we end up in the party with child!! The staff blamed Expedia that they should informed us about the loud music and parties on Saturday. I've checked Expedia website and Hotel website and nothing has been mentioned about that!!! Horrible experience
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab!!
Stayed 1 night in Oct 2021

10/10 Excellent

rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

Ellie

Stayed 1 night in Sep 2021

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a stay
They have done a superb job restoring this wonderful building with some listed features. Service was 2nd to none and food was excellent. Good effort.
Stayed 3 nights in Sep 2021

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value.
A traditional style English pub, that appears to be recently fully refurbished. Lovely grand staircase leading up to well appointed, clean and comfortable rooms. Food and drinks were great value tasty. TIP; ask for a room with a view of the town or Rivington Pike.
Stayed 1 night in Sep 2021

8/10 Good

Sandra

Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely rooms clean and tidy bathroom was lovely
Stayed 1 night in Sep 2021
Response from David on 6 Sept 2021
Hi Natalie, Thank you for you positive review. we are glad you enjoyed you stay with us. The Bridge Team

8/10 Good

Charlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely building restored rightfully. We were in room 6 which is located at the very front of the building, lovely comfortable bed but could definitely benefit from having a kingsize and the duvet was far too heavy add the heat, noise from the main road and people leaving the pub it was a rather disturbed nights sleep. The staff were lovely, very friendly and the chef cooks the most delicious food. More clarity needed regarding parking as it said there was on site parking but there wasn’t and we ended up having to find a space down the road. Also the bedrooms are on the 3rd floor with no lift so bear this in mind. Also guests at the front of the building should be told whether a function is on as the function room is middle floor at the front of the building - I’m not sure you would get much sleep if something was on.
Stayed 1 night in Aug 2021
Response from David on 6 Sept 2021
Hi Charlene, I'd first like to say thank you for you review and the positive feed back in regards to the building and our food. I'm sorry to hear that the noise from the road and people leaving made for a bad nights sleep. in regards to our parking I will update this as it shouldn't advise on-site parking. In relation to our function room there is very little noise (if any at all) that gets through to the hotel rooms but would always advise guest if there is a function on when they book. If you would like to contact myself directly to see if we can do anything for you then please don't hessite to do this. Kind Regards David Manning General Manager The Bridge Hotel

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021
Response from David on 27 Aug 2021
Hello Lynne, thank you for your positive review. We are so glad you enjoyed your stay and we look forward to seeing you again. The Bridge Hotel Team

10/10 Excellent

Z

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will come again, if you will have me
Lovely friendly people, great service.
Stayed 1 night in Aug 2021
Response from David on 25 Aug 2021
Hi Z, Thank you for you great review. It was a pleasure to have you stay with us. We would love to have you stay again The Bridge Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from David on 25 Aug 2021
Hi Tommy, Thank you for you great review. It was a pleasure to have you stay with us. The Bridge Team

10/10 Excellent

Melissa

Stayed 1 night in Aug 2021