Lobby

Reviews of Phi Hotel Emilia

4 out of 5
Phi Hotel Emilia
Via Dei Billi 2 A, Ozzano dell'Emilia, BO

Reviews

8.8

Excellent

Rating 10 - Excellent. 92 out of 181 reviews" "
Rating 8 - Good. 70 out of 181 reviews" "
Rating 6 - Okay. 13 out of 181 reviews" "
Rating 4 - Poor. 4 out of 181 reviews" "
Rating 2 - Terrible. 2 out of 181 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Xxx

Stayed 3 nights in Oct 2023
Response from Phi Hotel Emilia on 27 Oct 2023
Gentile ospite,le siamo grati per averci lasciato una valutazione.Cordiali salutiPhi Hotel Emilia

8/10 Good

David

Stayed 1 night in Sep 2023
Response from Phi Hotel Emilia on 13 Sept 2023
Dear David,thanks a lot for sharing your kind evaluation.Best regardsPhi Hotel Emilia

10/10 Excellent

Romulo

Stayed 2 nights in Sep 2023
Response from Phi Hotel Emilia on 12 Sept 2023
Gentile Romulo,le siamo grati per aver condiviso la sua valutazione.Un cordiale saluto

10/10 Excellent

Pietro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Stayed 1 night in Jul 2023
Response from Phi Hotel Emilia on 24 Jul 2023
Gentile Pietro,.la ringraziamo per averci scelto e aver condiviso la sua recensione.Siamo felici che abbia ben gradito il suo soggiorno e ci auguriamo di poterla ospitare ancora presso una delle nostre strutture Phi Hotels.Cordialmente.Phi Hotel Emilia

8/10 Good

ANGELO

Stayed 1 night in Jul 2023
Response from Phi Hotel Emilia on 17 Jul 2023
gentile Angelo,grazie molte per la sua valutazione.Cordiali salutiPhi Hotel Emilia

10/10 Excellent

allan

Stayed 1 night in Jun 2023
Response from Phi Hotel Emilia on 3 Jul 2023
Dear Allan,thank you for sharing your evaluation.Kind regards.Phi Hotel Emilia

10/10 Excellent

Patrik

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Phi Hotel Emilia on 5 Jun 2023
Gentile Patrick,grazie per la sua valutazione.Cordiali saluti

2/10 Terrible

Valerio

Stayed 1 night in May 2023
Response from Phi Hotel Emilia on 23 May 2023
Gentile Valerio,la ringraziamo per aver lasciato la sua valutazione. CordialmentePhi Hotel Emilia

10/10 Excellent

Verified traveller

Hotel di buona categoria
Hotel pulito e personale molto gentile e disponibile. L’hotel è in una zona tranquilla e quindi non rumoroso. Colazione buona, con buona scelta. Molto comodo il parcheggio auto. Wifi funzionale ma non eccezionale.
Stayed 2 nights in Apr 2023
Response from Phi Hotel Emilia on 24 Apr 2023
Gentile ospite,la ringraziamo di cuore per aver scelto il nostro hotel e per averne sottolineato tutto ciò che ha reso piacevole la sua esperienza. Ogni giorno facciamo del nostro meglio per garantire ai nostri ospiti i migliori servizi e ci sentiamo omaggiati e gratificati dalle sue gentili parole.Ci auguriamo non vengano a mancare ulteriori occasioni per averla ancora nostro ospite.I nostri più cordiali saluti.Phi Hotel Emilia

10/10 Excellent

SIMONE

Stayed 1 night in Feb 2023
Response from Phi Hotel Emilia on 27 Feb 2023
Gentile Simone,la ringraziamo per la valutazione che ha condiviso.Cordiali saluti

4/10 Poor

PIER PAOLO

Stayed 1 night in Feb 2023
Response from Phi Hotel Emilia on 24 Feb 2023
Gentile Pier Paolo,la ringraziamo per aver condiviso la sua valutazione.Cordiali saluti.Phi Hotel Emilia

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Phi Hotel Emilia on 17 Feb 2023
gentile ospite,grazie molte per averci valutato.cordiali saluti

2/10 Terrible

Paul

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
Terrible hotel - no aircon , rooms were 27 o C even with open windows at night , noisy everywhere as the walls were not good with no noise reduction , could hear everything in next room. Had to call security 3 x first night then couldnt sleep with the heat and the noise so checked out first morning and was refused a refund despite psying for 2 rooms for 5 nights - they said the aircon was off because of the law - we booked another hotel 30 mins away and aircon worked fine - they were just saving money -
Stayed 6 nights in Oct 2022
Response from Phi Hotel Emilia on 9 Nov 2022
Dear Paul,We value the contributions of our guests and help us improve the services we offer. We are sorry if the isolation of your room was not efficient enough to avoid noise coming from other rooms and that your sleep has been disturbed several times. About the air conditioning we would like to confirm that the latest indications issued at national and local level in this regard provide for strong restrictions in its use and specific parameters and timing to be respected. We apologize that our compliance with these rules has been a source of inconvenience for you and has led you to interrupt your stay. We usually satisfy all the requests coming from our guests in the best possible way and we are very keen to offer them the best services however we hope you will understand that on our part we cannot fail to respect the law.Renewing our regret for what happened we would thank you for leaving your review and we would be happy if in the future you decide to come back to enjoy a more satisfying experience and that can leave us a better memory of us.Our kindest regards.Phi Hotel Emilia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel this trip
This was by far the best hotel for comfort, cleanliness, value than any of the other hotels in which I stayed in this trip to Italy. I stayed in about 5. The breakfast was superb, the rooms clean and the price was less than the other hotels too. Just outside the city which made it quite and a great place to stay.
Stayed 1 night in Sep 2022
Response from Phi Hotel Emilia on 3 Oct 2022
Dear Everett,We are very pleased to read that you enjoyed your stay so much and that you found services whose quality went beyond your expectations. We work hard every day to guarantee the satisfaction of our guests and your words repay us well for the efforts made.We prepare every day our breakfast with high quality products from local companies that can satisfy both savory or sweets tastes and we set up our room with care and attention to offer the best environment possible to welcome our guests.It was a pleasure for us to have you as our guest and we look forward to having you with us again.Phi Hotel Emilia

10/10 Excellent

Serge

Stayed 1 night in Sep 2022
Response from Phi Hotel Emilia on 19 Sept 2022
Dear Serge,thanks for leaving us your evaluation. Our kind regards

10/10 Excellent

Karen

Stayed 1 night in Oct 2021
Response from La direzione on 15 Oct 2021
Dear Karen, thank you very much for your final vote! We are happy you enjoyed your stay at our hotel! We hope to see you again asap

8/10 Good

Marty, Dayton Ohio

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the convenience of the hotel, the breakfast
Stayed 5 nights in Feb 2019

6/10 Okay

Michael

Business traveller
Liked: Staff & service
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Apr 2019

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Jeffrey

A wonderful experience.
Great hotel, good food and friendly personnel.
Stayed 3 nights in Aug 2018

10/10 Excellent

Razvan, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Samo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay in a 4 star hotel
While hotel is not located in an attractive area, it is well maintained with great breakfast options and very nice service. We were allowed to keep our bicycles in their garage without additional charge. Would stay again. Family rooms are on ground floor with access to patio.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ulxima, Crawley, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stop for Bologna
Hotel is close to the airport and within reasonable distance from motorway and Bologna. Good value for money, especially if you have a car (free car park) or you do not mind to take a taxi. Breakfast is decent, wide range of selection and attentive staff. All what you need to start your day in the right way. Free, fast and reliable WiFi. Bathroom supplies are adequate. A recommended property, book with confidence.

8/10 Good

Ohad, Anonymous

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great for us as we looked for hotel outside Bologna. Nice hotel and the only thing I think they should approve is: putting towels & water bottle in the gym.

8/10 Good

Malcolm, Lancashire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Comfortable Hotel
Convenient hotel for local industrial zone. Room clean and comfortable. Wifi free throughout the hotel. Friendly help staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Antonella

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ottima posizione. Hotel accogliente. Colazione buona
Stayed 1 night in Nov 2023
Response from Phi Hotel Emilia on 29 Nov 2023
Gentile Antonella,la ringraziamo per essere nostra ospite e per averci recensito.Siamo lieti che abbia trovato comoda la posizione della nostra struttura e che abbia gradito la colazione che ogni giorno prepariamo con i migliori prodotti sia nella parte salata che dolce, ma soprattutto che le sia giunto gradito il nostro spirito di accoglienza che condividiamo con i nostri ospiti per poter garantire loro un soggiorno che possano ricordare con piacere.Ci auguriamo di poterla rivedere presto.Un caro salutoPhi Hotel Emilia

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal. Top Buffet. Super Zimmer mit Terrasse ins Grüne. Top für Hundehalter
Stayed 1 night in Sep 2023
Response from Phi Hotel Emilia on 22 Sept 2023
Dear Patrick,We thank you for choosing the Phi Hotel Emilia and for contributing your review.We are pleased to read that you enjoyed your stay and that you highlighted the variety and quality of the products that we are pleased to offer for breakfast but above all we are pleased that you found a comfortable and particularly suitable solution for both you and yours. small pet.In fact, we like to be able to guarantee them a small outdoor space where they can stretch their legs and breathe fresh air and spend a pleasant stay with their owners.We hope to see you again soon.Kind regards

4/10 Poor

james

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Buon giorno , letti con materassi troppo morbidi e soffici. Struttura veramente troppo datata, camere calde (25 gradi ) per me’ , logicamente . E nessun modo di comandare la temperatura singolarmente . Ristorante troppo caro per il cibo offerto . Personale invece top. Sempre con sorriso,professionale e amichevole quando necessario .
Stayed 1 night in Sep 2023
Response from Phi Hotel Emilia on 13 Sept 2023
Dear James,we are sorry that the room was not completely to your taste and that you did not find it sufficiently comfortable.We try to keep the room temperature at an average but for personal needs we are always available to adjust it differently; We regret not having known about your discomfort during your stay, we would have gladly intervened. From the other hand we are glad to know that you have experienced a good service from our staff who works every day with passion and dedication to take care of all our guests.We hope that you will give us other opportunities to have you as our guest and give us the opportunity to make you live a different and satisfying experience.Best regardsPhi Hotel Emilia

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione, Hotel confortevole e personale molto cordiale
Stayed 1 night in Aug 2023
Response from Phi Hotel Emilia on 28 Aug 2023
Gentile Davide,è con piacere che leggiamo che abbia trascorso un piacevole soggiorno e ci terremmo a ringraziarla non solo per averci scelto ma soprattutto per aver condiviso la sua menzione particolare per il nostro personale, sempre pronto e disponibile a rendere l'esperienza dei nostri ospiti la migliore possibile.Ci auguriamo possa presto tornare a trovarci.Un cordiale saluto

8/10 Good

RIGOLETTI

Travelled with family
Camere pulite, cordialità
Stayed 1 night in Jul 2023
Response from Phi Hotel Emilia on 24 Jul 2023
Gentile ospite,la ringraziamo per aver scelto il nostro albergo per il suo soggiorno e per aver evidenziato la cura e l’attenzione che riserviamo alla pulizia degli ambienti e le capacità personali oltre che professionali del nostro staff.È stato un piacere averla avuta nostro ospite e saremo lieti, qualora avesse necessità di pernottare in Emilia, di accoglierla nuovamente.Un caro salutoPhi Hotel Emilia

10/10 Excellent

Luigi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cura del cliente la fa da padrone. Personale attento alle esigenze e molto cordiale. Ci siamo trovati davvero bene e ritorneremo sicuramente a breve. Abbiamo ricevuto upgrade della camera. Dall'aeroporto di bologna sono circa 30 minuti.
Stayed 2 nights in Jun 2023
Response from Phi Hotel Emilia on 26 Jun 2023
Gentile Luigi,siamo molto felici di leggere questa recensione che tanto gentilmente ci ha voluto dedicare e per la quale la ringraziamo.Il nostro impegno è volto a garantire ai nostri ospiti solo i migliori servizi e ci piace condividere con loro il nostro spirito di ospitalità e soprattutto la passione che sentiamo ogni giorno per il nostro mestiere nell’assicurare esperienze piacevoli e che possano essere ricordate positivamente.Saremo lieti di accoglierla nuovamente presso la nostra struttura e poterla servire ancora al meglio.Un cordiale saluto.Phi Hotel Emilia

10/10 Excellent

Enrico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima pulizia,camere belle e spaziose,colazione ottima
Stayed 1 night in Apr 2023
Response from Phi Hotel Emilia on 2 May 2023
Gentile Enrico,grazie molte per aver scelto la nostra struttura e per aver evidenziato l’attenzione che dedichiamo sia alla cura delle nostre stanze che alla qualità della colazione, che allestiamo ogni giorno con una varia selezione di prodotti che sappia soddisfare tutti i gusti dei nostri ospiti.Saremmo felici di poter avere altre occasioni per ospitarla.Un caro salutoPhi Hotel Emilia

10/10 Excellent

Giorgio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buona colazione, letti comodi
Stayed 1 night in Apr 2023
Response from Phi Hotel Emilia on 3 Apr 2023
Gentile Giorgio, grazie molte per aver scelto la nostra struttura e per averci lasciato questa recensione.Siamo lieti di leggere i suoi apprezzamenti per quanto abbiamo avuto il piacere di offrirle e sapere che ne sia rimasto soddisfatto. È molto importante per noi sapere che stiamo lavorando nella giusta direzione e le sue parole ci donano ancora più energia per migliorarci ulteriormente. Ci auguriamo di avere altre occasioni per poterla servire ancora al meglio.Cordiali saluti. Phi Hotel Emilia

8/10 Good

salvatore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Phi Hotel Emilia on 3 Apr 2023
Gentile Salvatore,la ringraziamo per aver condiviso la sua valutazione.Cordiali saluti

10/10 Excellent

Carlo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Phi Hotel Emilia on 7 Mar 2023
Gentile Carlo,la ringraziamo di cuore per la sua valutazione.un cordiale saluto

8/10 Good

Pasquale

Liked: Cleanliness, amenities, property conditions & facilities
Grazie
Stayed 1 night in Feb 2023
Response from Phi Hotel Emilia on 23 Feb 2023
Gente Pasquale,la ringraziamo di cuore per essere stato nostro ospite e averci dedicato la sua recensione.Ci auguriamo di poter avere altre occasioni per averla con noi.Cordiali salutiPhi Hotel Emilia

6/10 Okay

Manuela

Travelled with pets, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Non era scritto da nessuna parte che il portare un cane comportasse il dover prenotare una camera superior (che tuttavia ci è stata data gratuitamente)…ma la permanenza di un cane costa esageratamente considerato che non si offre alcun servizio… cuscino , ciotola…
Stayed 1 night in Feb 2023
Response from Phi Hotel Emilia on 20 Feb 2023
Gentile Manuela,le siamo grati per aver scelto di soggiornare presso la nostra struttura e per aver condiviso la sua esperienza.Per questioni igieniche ma soprattutto per poter godere di uno spazio adeguato siamo lieti di assegnare anche gratuitamente le camere di categoria superior ai nostri ospiti che sono accompagnati dai loro piccoli amici a quattro zampe. Sistemazioni più confortevoli che dispongono anche di un piccolo giardino che garantisce maggiore libertà sia agli ospiti che ai cani. Ci rammarica invece di aver mancato di servirvi il nostro kit di benvenuto a causa del mancato avvertimento della presenza dell’animale e ci teniamo a scusarci per non aver prontamente recuperato il materiale e averlo messo a vostra disposizione. Prendiamo in esame quanto segnalato per poter meglio segnalare sui portali le opzioni riservabili e offrire nelle prossime occasioni un servizio più preciso in modo che tale mancanza non venga più a riproporsi.Saremo lieti se poteste darci una seconda occasione per offrirle quanto promesso.Un cordiale saluto.Phi Hotel Emilia

10/10 Excellent

Carlo

Stayed 1 night in Feb 2023
Response from Phi Hotel Emilia on 17 Feb 2023
Gentile Carlo,grazie molte per aver condiviso il suo giudizio.Cordiali saluti.

10/10 Excellent

Matteo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personale gentile simpatico e professionale mi hanno fatto sentire a casa. Camere spaziose dotate di ogni comfort, ottima la colazione dalle 10:00 a 12:00 il mattino dell'anno nuovo.
Stayed 1 night in Dec 2022
Response from Phi Hotel Emilia on 9 Jan 2023
Gentile Matteo,grazie molte per essere stato nostro ospite e per aver condiviso la sua esperienza, è stato davvero un piacere averla avuta con noi.Siamo lieti che abbia apprezzato la nostra accoglienza, che si sia sentito a suo agio e che abbia trovato servizi curati e puntuali per iniziare al meglio il nuovo anno.Ci piacerebbe se volesse onorarci ancora con la sua presenza. Cordiali saluti.Phi Hotel Emilia

8/10 Good

Giuseppe

Stayed 1 night in Dec 2022
Response from Phi Hotel Emilia on 19 Dec 2022
Gentile Giuseppe,grazie per aver condiviso la sua valutazione.Cordiali saluti.Phi Hotel Emilia

10/10 Excellent

Carlo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Phi Hotel Emilia on 12 Dec 2022
Gentile Carlo,grazie per aver condiviso la sua valutazione.Cordiali saluti.Phi Hotel Emilia

10/10 Excellent

GEOM

Stayed 2 nights in Nov 2022
Response from Phi Hotel Emilia on 28 Nov 2022
Gentile ospite,grazie per aver condiviso la sua valutazione.Cordiali saluti.Phi hotel Emilia

8/10 Good

Andrea

Stayed 1 night in Nov 2022
Response from Phi Hotel Emilia on 25 Nov 2022
Gentile Andrea,grazie molte per aver lasciato la sua valutazione.Un cordiale saluto.Phi hotel Emilia

8/10 Good

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Phi Hotel Emilia on 23 Nov 2022
Gentile Andrea,la ringraziamo per aver condiviso la sua valutazione.I nostri saluti.Phi Hotel Emilia

10/10 Excellent

mario

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personale della sala colazione molto professionale ed estremamente cordiale
Stayed 1 night in Nov 2022
Response from Phi Hotel Emilia on 21 Nov 2022
Gentile Mario,le siamo grati per la recensione che ci ha scritto e per la sua valutazione.Siamo felici che tutto il nostro impegno personale e personale le sia stato gradito e abbia contribuito in maniera positiva a farle vivere un’esperienza che, ci auguriamo, possa ricordare con piacere.Saremo lieti di poterla ospitare ancora presso il nostro hotel.SalutiPhi Hotel Emilia

8/10 Good

gustavo javier

Business traveller
Liked: Cleanliness, staff & service, amenities
El personal y la limpieza es lo mejor del Hotel. es un hotel anclado en el pasado y podría mejorar muchísimo con algunas pequeñas mejoras estéticas para que no parezca un hotel de hace más de 25 años. Ejemplos, puertas que se abren con llaves físicas, falta iluminación en los pasillos, los baños están bien pero son cerámicas ya muy antiguas
Stayed 1 night in Nov 2022
Response from Phi Hotel Emilia on 21 Nov 2022
Dear Gustavo,thank you for choosing the Phi Hotel Emilia and for leaving us your experience.We are sorry that our hotel was not completely to your taste and we will take into consideration what you tell us so as to be able to evaluate any extraordinary interventions to make our structure even more welcoming and pleasant.On the other hand, we are very pleased that you liked the care we dedicate to our rooms and that you particularly appreciated the welcome and service of our staff, contributing to a positive experience.we hope that there may be other occasions that lead you to be our guest.Kindly regards.Phi Hotel Emilia

8/10 Good

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nette Personal,gute Frühstück,wurde nochmal dort übernachten
Stayed 1 night in Oct 2022
Response from Phi Hotel Emilia on 24 Oct 2022
Dear Rita,thank you so much for choosing the Phi Hotel Emilia and for leaving us your review.We are very pleased that you appreciated our staff who strive every day to make our guests feel welcome and can be served at their best and that our breakfast was to your taste. In fact, we select only the best raw materials so that the products offered are fresh and of quality both in the sweet and savory part so to satisfy all the tastes and habits of our guests.We look forward to welcoming you back soon.Our best regardsPhi Hotel Emilia