All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Good: Clean, affordable, close to airport, interstate and downtown. Good staff (*see below).
Bad: Noisy. A/C didn't work and would not go below 72 even if it did. Shower was ADA complaint but made a huge puddle. Poor night manager was helpful but not much he could do. In the morning, someone on staff started vacuuming at 845am MDT/745am Pacific which was unpleasant way to start the day.
Was convenient place to stay close to the airport. Staff was super friendly. Rooms needed a little work. Our floor had chunks missing and there were deep scratches on other parts of the floor. Other than that, this was a great place to stay for the night!
Rooms are great and really nice only thing i coyld say would be in issue is the shower is pretty small other than that staff was amazing and really nice only other comaplaint is the outside of the building is kind of rough looking
Logan
Stayed 1 night in May 2024
Response from Brand Experience Team on 21 May 2024
Hi Logan, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6
4/10 Poor
Davinaa
14 May 2024
Disliked: Property conditions & facilities
Davinaa
Stayed 2 nights in May 2024
Response from Brand Experience Team on 23 May 2024
Hi Davinaa,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
Response from Brand Experience Team on 23 May 2024
Hi Wayne,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
Response from Brand Experience Team on 21 May 2024
Hi Candise,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
4/10 Poor
Donald
Travelled with family and small children
9 May 2024
Liked: Amenities
4 people in our party and got 2 towels in 4 days, gousekeeping staff were kinda rude when we would ask for towels or linen, wasnt like we were making them change the sheets, we did it
Donald
Stayed 6 nights in Apr 2024
Response from Brand Experience Team on 21 May 2024
Hi Donald,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
The staff was incredibly accomodating and for the price I paid last minute it was much better than I could have expected. Easy location from the airport.
Maria
Stayed 1 night in May 2024
Response from Nancy Y. on 15 May 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
8/10 Good
TimmiAnn
Travelled with partner, Travelled with group
6 May 2024
Liked: Cleanliness
Disliked: Amenities
I didn't have a coffee maker, microwave or mini fridge in my room & the shower head was ridiculously low, but the water was hot at least & they upgraded my room even tho i paid for a cheaper room out of convenience. I also got my deposit back super dang quick. Staff has no people skills, but it's quiet & comfortable none the less
TimmiAnn
Stayed 1 night in Apr 2024
Response from Nancy Y. on 15 May 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6
The hotel booking policy’s are the worst and not customer focused. Specifically, I booked and paid for a two night stay at this hotel, but unfortunately, my flight was changed and I was unable to check in one my first booking date. I attempted to check in on the following day, but was told that my reservations were canceled and would not receive a room or a refund for the second day! Basically, Motel 6 stole my money..
eric c
Stayed 2 nights in May 2024
Response from Nancy Y. on 15 May 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6
8/10 Good
Shauna
Travelled with family, Travelled with family and small children
5 May 2024
Liked: Staff & service
Disliked: Amenities
Very basic motel but had what we needed. Friendly staff and we felt safe here. It was a little loud late at night and we had dogs barking next door but all pretty minor honestly. We usually stay in Marriott properties but this one was a perfect budget option for a last minute trip. No frills but met my expectations.
Shauna
Stayed 5 nights in Apr 2024
Response from Nancy Y. on 15 May 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6
2/10 Terrible
karen
5 May 2024
We missed the plane because the had a computer problem and many are stranded
karen
Stayed 1 night in May 2024
Response from Nancy Y. on 15 May 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
Other than the very weird shower head position, which they clearly can’t change without major costs and repairs, the only thing I would have liked more is a warmer blanket. It’s a Motel 6 not the Hilton, I don’t see why people are leaving such negative comments.
Miranda
Stayed 1 night in Apr 2024
Response from Nancy Y. on 15 May 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
Room was not cleaned properly. Found cat food on the floor, used dental floss on the bathroom counter. Very limited amenities. I.e. not shampoo/conditioner, fridge, microwave in room
Jonathan
Stayed 1 night in Apr 2024
Response from Nancy Y. on 15 May 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
6/10 Okay
Jiselle
30 Apr 2024
Liked: Staff & service
Disliked: Cleanliness
Jiselle
Stayed 1 night in Apr 2024
Response from Nancy Y. on 10 May 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6
4/10 Poor
Robert
29 Apr 2024
Disliked: Property conditions & facilities
Booked a king sized bed……got a queen……noisy neighbors……..sink did not drain in bathroom…….1 bath towel for 2 adults.
Front desk clerk said the room shouldn’t have been booked , as they were out of rooms, but Expedia did anyway. 9:30 pm and out of options.
👎
Robert
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Robert,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
Hi Jamie, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6
4/10 Poor
Kylie
Business traveller, Travelled with partner
26 Apr 2024
Disliked: Cleanliness
The standard 1 king bed room was nice and appeared to be upgraded recently. The cleanliness was poor. Every corner was dirty and dusty. Was even visited by 2 cockroaches in the bathroom. There was no lid on the toilet so when you flush it sprays. The walls were dirty. But it was cheap and good for a one night stay. I would not stay again. But it was better than no where or sleeping in the car. Bed was comfortable. AC worked. Easy check in and check out. Overall it’s a no.
Kylie
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Kylie,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6
8/10 Good
Mark, Milliken
26 Apr 2024
Liked: Property conditions & facilities
Mark
Stayed 1 night in Apr 2024
Response from Nancy Y. on 10 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
6/10 Okay
Mark, Milliken
Travelled with group
26 Apr 2024
Liked: Property conditions & facilities
Disliked: Amenities
Worked out well for parking with my trailer
Mark
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Mark,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
The hallway floor was soaking wet next to my room. The second night of my stay my key card didn’t work so I got a new card at the desk. The next morning at 8:15am housekeeping tried opening my door and told me I was already checked out. She wasn’t that friendly and told me to open the door. I wasn’t ready at all but showed her my email about my reservation. She said she would told the front desk. An hour later I’m about to leave and tried explaining what happened. He didn’t let me finish what I was saying and told me my key was in the check out container. I told him I had to get a new one the night before. He kinda looked at me and didn’t say much. I left feeling rushed and like I didn’t want to be there. No one apologized for the disturbance. I don’t want to stay there ever again.
Julia
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Julia,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Maz K.#Team6
Hi Megan,Thank you for the amazing rating!! Maz K.#Team6
6/10 Okay
Brenda
Business traveller, Travelled with pets, Travelled with partner
21 Apr 2024
Liked: Cleanliness, staff & service
I dont care for connecting rooms,if your not needing it. The shower was ODD. The bed was not comfortable, we foud hair on the bed ,under the pillows and under the first layer of sheets. We did not report it. We used our own blankets.
Brenda
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 1 May 2024
Hi Brenda, Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience.Natalie #Team6
The first night I had a lot of problems with people upstairs and the very loud noises and it sounded like WWE going on. I had to call to the front office three different occasions to ask them to get them to stop. I asked them if they had families living up there because that's what it sounded like and they said they didn't. Finally at 11:30 somebody called me back and said they gave them a final warning. The next day it started to happen a little bit and then quit.
Carole Ann
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 1 May 2024
Hi Carole, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie #Team6
4/10 Poor
Bradley
Business traveller
21 Apr 2024
Disliked: Property conditions & facilities
No airport shuttle, took forever for someone to answer when calling from cell phone or room phone. No hairdryer, shower was garbage, Tv wasn’t working, noisy as hell from outside or thin walls, sounded like a circus above me. At least the mattress was alright. But at the end of the day it’s my fault for booking the trip late.
Bradley
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 1 May 2024
Hi Bradley, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6
Hi Linda,Thank you for the perfect rating!Lilith#Team6
4/10 Poor
Michael
19 Apr 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Taking a shower sucked. Not enough pressure. No refrigerator
Michael
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 1 May 2024
Hi Michael, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6
6/10 Okay
Angela
17 Apr 2024
Angela
Stayed 1 night in Apr 2024
10/10 Excellent
Angela
Travelled with partner
16 Apr 2024
There were small puddles of something clear and sticky all over and the bedding was not fresh.
Angela
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Angela,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6
most people rate something in a not so good way, by saying, "you get what you pay for". When I booked, I knew what I was getting, and My wife and I are very pleased. No frills, no expectations. Comfortable, Clean with the basic necessities for an overnite stay.
Shawn
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi ShawnThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6
8/10 Good
Alexandra
1 Apr 2024
Liked: Staff & service
It’s really near to the airport
Alexandra
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi Alexandra,Thank you for positively rating your stay!Lilith#Team6