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Reviews of Hotel Platinum Suite

3.5 out of 5
Hotel Platinum Suite
Av. La Esperanza 40-76, Bogotá, Distrito Capital

Reviews

8.8

Excellent

Rating 10 - Excellent. 169 out of 307 reviews" "
Rating 8 - Good. 106 out of 307 reviews" "
Rating 6 - Okay. 20 out of 307 reviews" "
Rating 4 - Poor. 7 out of 307 reviews" "
Rating 2 - Terrible. 5 out of 307 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

jose F

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Wilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the breakfast, the taste of the food, the service and the roof top where the breakfast it is served. We really like the service en general, everybody so gentle and polite. We think the location of the hotel it is good, because it has good restaurants around it, and it is very close to corferias, but we experienced a lot of noise because our room was in front of the street.
Stayed 5 nights in Oct 2023

10/10 Excellent

Orrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great and pleasant to be able to work with them.
Stayed 1 night in Oct 2023

10/10 Excellent

Yusuf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were small but the staff was very friendly , was clean
Stayed 5 nights in Sep 2023

10/10 Excellent

Gary, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were delightful and helpful. This is my first night. My overall impression is positive with the exception that I wish they had air conditioning and I wish they didn’t charge for drinking water.
Stayed 1 night in Sep 2023

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind. Howerver, the property is extremely noisy. I could hear the person in the room adjacent to mine, talking on the phone until 4:00am. Also, construction started at 8am in the morning.
Stayed 1 night in Aug 2023

10/10 Excellent

Manuel antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
el personal es lo mejor que tiene el hotel y la razon para regresar siempre. El trato agradable y personalizado te hace sentir como en casa. Gracias por el afecto y buen trato. El Bar de la habitacion, espectacular, la limpieza y el confort, son de lo mejor.
Stayed 4 nights in Aug 2023

10/10 Excellent

Ruby

Stayed 5 nights in Jul 2023

10/10 Excellent

Yu Chih

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, wonderful stuff 💝
Stayed 5 nights in Jul 2023

8/10 Good

Chung-li, Yorba Linda

Business traveller
Liked: Cleanliness, staff & service
Staff are so friendly. Furniture is too old. May need to upgrade. Some room with no window. Also an A/C need to be equiped.
Stayed 1 night in Jun 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 Day stay in May
All the staff was very friendly and helpful. They help me get transportation to from and to the airport and around the city. The rooms are small but comfortable and very clean. Breakfast is very good. A good selection of fruit and goodies. I highly recommend this hotel
Stayed 2 nights in May 2023

6/10 Okay

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nothing special about this hotel but the cleanliness. Mattreses are horrible along w pillows. Rooftop was closed which is why I booked.
Response from Att. Adolfo Florez on 26 Dec 2022
Don Juan Carlos thank you very much for your comments, your opinion is very valuable to us, this helps us to improve every day. We are implementing improvements in the hotel, among them is the terrace to make it even more welcoming, for this reason it is out of service. We are also checking the mattresses to make the necessary changes. Our main priority is to be able to offer a very well cared for and comfortable environment. We hope that you will not be able to accompany us again to make your stay more pleasant.

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, staff and food available within the premisses. Loved my stay!

10/10 Excellent

Peter, Oakland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was centrally locacted to the hospital we needed to visit

10/10 Excellent

Peter, Oakland

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really good. The breakfast and service were excellent.
Stayed 1 night in Nov 2022

10/10 Excellent

Luis

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excelente
Stayed 8 nights in Aug 2022

8/10 Good

German

Stayed 2 nights in Apr 2022

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Great Staff, and close to the US Embassy. Always felt safe day and night.
Stayed 14 nights in Nov 2021

8/10 Good

Chung-li, Yorba Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs very friendly, good location. Rich breakfast. Furniture is too old, entrance door of room is not leveled.
Stayed 6 nights in Nov 2021

10/10 Excellent

Lina Marcela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, delicious breakfast and comfortable beds. Everything about the hotel was great.
Stayed 1 night in Sep 2021
Response from Lina on 7 Oct 2021
Good evening Lina, thank you for being part of our family, we hope for your return soon.

10/10 Excellent

Viviana, Allentown

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2021
Response from Viviana on 7 Oct 2021
Buenas noches Viviana esperamos seguir ofreciendo un servicio de alta calidad, esperamos su regreso pronto.

10/10 Excellent

Verified traveller

Liked: Staff & service
Close by the American Embassy, the hotel is in a quite and convenient location with short distance to shopping malls and airport only a few minutes away.
Stayed 6 nights in Jun 2021

10/10 Excellent

HUGO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

10/10 Excellent

Juan C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Camilo, Yorba linda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Convenient location. Nice breakfast offered.
Stayed 1 night in Jan 2020

10/10 Excellent

Jose Alejandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Yasmin on 6 Jan 2020
Gracias

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent good service acojedor excellent zona un copetadores
Stayed 1 night in Nov 2019
Response from Recepcion on 9 Dec 2019
thank you

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2019
Response from Equipo Platinum on 9 Dec 2019
Su opinión es muy importante

10/10 Excellent

unknown, Houston, TX

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and even greater staff. The staff went above and beyond to make you feel at home.
Stayed 9 nights in Oct 2019
Response from Equipo Platinum on 9 Dec 2019
Gracias su opinión es muy importante

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff attention was outstanding, from the people at the front desk to the gentleman serving breakfast. They were all committed to an excellent service. The property is ok for a short stay. Rooms are a bit small and they dont have air conditioning which can be bothering if you want to do some work in your room. I have to say that for the rate paid, this is an excellent choice.
Stayed 5 nights in Sep 2019
Response from Equipo de trabajo Platinum on 9 Dec 2019
Muchas Gracias .. Es muy importante

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a very comfortable bed. Simple but well decorated. Breakfast buffet on the top of the building ith good variety of food.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Very good service and attention of its staff, very pleasant stay
Stayed 2 nights in Sep 2019

10/10 Excellent

Dan, Cartagena

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay. Convenient location and near the airport, professional and personable staff, clean and good variety of amenities. The hotel is a great value.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean . Staff were accommodating also
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2019
Response from Hotel Platinum on 22 Sept 2019
Gracias

8/10 Good

John, Kissimmee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faster check in! Excellent breakfast and nice bed.
Stayed 1 night in Sep 2019
Response from Hotel Platinum Suite on 22 Sept 2019
Gracias

10/10 Excellent

ChungliLin, Yorba Linda, CA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, clean room , excellent breakfast. Specially very friendly staff.
Stayed 1 night in Aug 2019
Response from Equipo de trabajo hotel Platinum Suite on 9 Sept 2019
Gracias Por elegirnos

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Nice people and convenient location, good breakfast
Stayed 2 nights in Aug 2019
Response from Equipo de trabajo hotel Platinum Suite on 9 Sept 2019
Gracias Por elegirnos

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and organized people are wonderful and on top of things great place for a short stay
Stayed 1 night in Aug 2019
Response from Equipo de trabajo hotel Platinum Suite on 11 Sept 2019
gracias Equipo de trabajo hotel Platinum Suite

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Nice staff and very friendly. Location is very convenient .
Stayed 6 nights in Aug 2019
Response from Equipo de trabajo hotel Platinum Suite on 9 Sept 2019
Gracias

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and kind. We highly recommend this hotel.
Stayed 7 nights in Jul 2019
Response from Equipo de trabajo hotel Platinum Suite on 9 Sept 2019
Gracias Por elegirnos

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great property had everything we needed and was super clean and nice
Stayed 2 nights in Jul 2019
Response from Equipo de trabajo hotel Platinum Suite on 9 Sept 2019
Gracias

8/10 Good

Verified traveller

Liked: Cleanliness
It is situated on a busy street. A lot of traffic noise. Overall a good hotel.
Stayed 1 night in Aug 2019
Response from Equipo de trabajo hotel Platinum Suite on 9 Sept 2019
Gracias por elegirnos

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Employees are very attentive and helpful. The driver Carlos is a most
Stayed 5 nights in Jul 2019

6/10 Okay

Robert, Queens, NY

Liked: Cleanliness, staff & service
It's an okay hotel for the price. Get the superior room; the standard room is very small. The staff was friendly and helpful.
Stayed 5 nights in Jun 2019
Response from Equipo de trabajo hotel Platinum Suite on 9 Sept 2019
Gracias

8/10 Good

Verified traveller

Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and perfect size for the room. Very convenient location.
Stayed 4 nights in Jun 2019
Response from dminidstracion on 23 Jul 2019
gracias