Dear Hassan,We appreciate your feedback and will forward your comment to the respective department. Sorry for the inconvenience you have experienced during your stay, our breakfast included is a promotion that allows you to pick anything on the menu with a coffee, tea or orange juice, is optional to take. otherwise you will have to buy the items with their actual price on the menu.This promotion is taken during the check in because it will be added to your reservation, so if you stay 3 days, and you include the breakfast it will be added for the 3 days.About happy hour, 4 to 7pm 2x1 margaritas, tropical sunset, gin and tonic, rum and coke and vodka cranberry.If you ever have a chance on coming by again, we hope we will fill your expectations.

Dear Huyen,Thanks for your feedback, we really appreciate your comment and makes us very happy to know that you had a wonderful experience stayin with us. We will forward your comment to our team to keep them up with their excellent service. We hope to welcome you around here soon!

Hello Twinkle!Thank you for choosing us to be your place to relax with your family during the holidays!We are very happy to aknowledge that you had a great experience during your stay with us. We hope that one day you and your family will be back here.Best!

Dear Eline,We appreciate your comment and we are delighted that you've enjoyed our location, we are happy to have filled your expectations and hope to see you again soon.

Hola Mariana!Gracias por elegir Bambuda como su lugar de estadía. Pedimos disculpas por los incovenientes durante su estadía, agradecemos su cometario y esperamos verle pronto para ofrecerle una mejor experiencia.Saludos cordiales,

Hello!Thank you for taking the time to share your feedback regarding your recent stay with us. We genuinely appreciate your insights.We are happy that your experience in the King suite was fantastic, and we're grateful for your kind words about our customer service upon your arrival. However, we are truly sorry to learn about the challenges you encountered when you had to switch rooms.Please be assured that we take your comments seriously, and we will be addressing these matters promptly to ensure that they do not recur.We are grateful for your acknowledgment of Rulo's exceptional service and friendliness.Your feedback is very important to us, and we will use it to enhance our services and ensure a more consistent and enjoyable experience for all our guests. We hope to see you again and to provide a better service and to make sure your experience is much better.Best

Hello Chiara!Thank you for staying with us!We appreciate your positive comment and makes us happy that we fit your expectations.We hope to see you again!Best!

Hello, everything ok?Thank you very much for your review. We are glad to hear that you had a magical time with us.We hope you come back soon!

Thank you for your wonderful feedback! We're delighted to hear that you had a great stay with us. We appreciate your kind words and look forward to welcoming you back for another excellent stay in the future!

Hi Jhon, Thank you so much for sharing your wonderful experience at Bambuda Bocas Town. We're happy to hear that your stay was great, we hope to have the pleasure of welcoming you back soon for another exceptional stay.