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Reviews of Holiday Inn Youngstown South, an IHG Hotel

3 out of 5
Holiday Inn Youngstown South, an IHG Hotel
7410 South Ave, Boardman, OH

Reviews

8.6

Excellent

Rating 10 - Excellent. 282 out of 505 reviews" "
Rating 8 - Good. 144 out of 505 reviews" "
Rating 6 - Okay. 41 out of 505 reviews" "
Rating 4 - Poor. 22 out of 505 reviews" "
Rating 2 - Terrible. 16 out of 505 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 1 night in May 2024

10/10 Excellent

Deana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great. Hotel is in the middle of many dining options and shopping. The restaurant and bar in the hotel was very convenient. Bar tender Kathy was awesome ! Coffee station in the morning by the elevators was perfect !!! Overall a great stay!
Stayed 2 nights in May 2024

2/10 Terrible

Robert

Disliked: Property conditions & facilities
Rooms were dusty & dirty. Mold in my shower. Mgmt cannot care about this facility it was disgusting
Stayed 2 nights in May 2024

4/10 Poor

Dominic

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our King Queen $200/50 room had a filthy sofa, broken sink faucet, dove liquid soaps that were not refilled or working, cobwebs in the corners and broken pieces of drywall on the floor, the ice machine on our floor (5) was out of order/service. The room was overpriced and disappointing, the mini fridge was dirty inside. The elevator was quite institutional like an old hospital feel -- TJ's was accomodating, but really we should be refunded or given some free room/stay credit vouchers...the property is not well kept a two-star rating is generou for what should have been a solid three.**
Stayed 1 night in May 2024

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initial check in person was a bit unfriendly but everyone else was was polite and friendly.
Stayed 1 night in Apr 2024

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. A better hotel for the price than many along the highway. The surrounding area has many fast food restaurants, but nothing better than that--except for the restaurant in the hotel. The downside is the restaurant. I don't think it's managed by the hotel, but the food was not very good and quite expensive for what they served.
Stayed 1 night in May 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Amenities
Staff was awesome
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The desk clerk was kind. The room was clean. It was nice to get a night of uninterrupted sleep.p
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and a good size
Stayed 1 night in Apr 2024

10/10 Excellent

Karleisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Detrice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was personable and informative. She was awesome!
Stayed 1 night in Apr 2024

10/10 Excellent

Dawn

Liked: Staff & service, property conditions & facilities
Very friendly staff at check in.
Stayed 1 night in Apr 2024

8/10 Good

Jonathan

Stayed 2 nights in Apr 2024

10/10 Excellent

Nicole

Stayed 1 night in Mar 2024

10/10 Excellent

Kussai, Poland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

patrice

Stayed 1 night in Feb 2024

10/10 Excellent

Josh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Here for work. Huge lot to park the truck and trailor. Many food options. Bed was comfy and clean. I’d stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Caira

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and attentive staff. Easy check in process.
Stayed 1 night in Jan 2024

8/10 Good

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, Front Desk very pleasant and attentive. Home made cookies at front desk upon late arrival. Restaurant breakfast was just ok for being a bit overpriced. All and all , nice establishment and would definitely recommend.
Stayed 1 night in Jan 2024

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodations. Restaurant/ bar area was nice
Stayed 1 night in Nov 2023

8/10 Good

Richard

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Nicholas

Liked: Cleanliness, staff & service, room comfort
No pool… boo
Pool was closed. They should definitely say that before booking. That’s the only reason I stay there.
Stayed 1 night in Sep 2023

8/10 Good

Timothy

Stayed 1 night in Sep 2023

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Bin, Naperville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Michael on 15 May 2023
Lisa,Thank you for choosing the Holiday Inn Youngstown South Boardman for your destination. I appreciate you letting us know about your stay.

10/10 Excellent

WANDA

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 2 nights in May 2023
Response from Michael on 12 May 2023
Wanda,Thank you for letting us know about your stay here at the Holiday Inn Youngstown South Boardman. We look forward to seeing again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean, and quiet.
The hotel was comfortable, clean, with daily housekeeping, and quiet. The hotel supplies large pump bottles of Dove products: shampoo, conditioner, and body wash in the shower, and bottles of Dove hand wash and body lotion by the sink. A small bar of Dove soap is also supplied.
Stayed 3 nights in Apr 2023
Response from Michael on 15 May 2023
Thank you for letting us know about your stay with us here at the Holiday Inn Youngstown South Boardman.

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Michael on 7 Apr 2023
Brooke,Thank you from choosing the Holiday Inn Youngstown South Boardman for your stay.

2/10 Terrible

Sodia

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2023
Response from Michael on 12 May 2023
Sodia,I want to apologize for the issues that you encountered. I have reviewed your folio and did not have any detail attached letting me know about the issues that you did encounter, if you would like to contact the property to give more information, it would be appreciated.

6/10 Okay

Chris

Stayed 2 nights in Feb 2023
Response from Michael on 27 Feb 2023
Chris,Thank you for choosing the Holiday Inn Youngstown South Boardman for your stay. We look forward to being able to serve you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Michael on 21 Feb 2023
Thank you for taking the time to let us know about your stay.

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How clean it was and your staff was great
Stayed 1 night in Jan 2023

10/10 Excellent

THOMAS P

6/10 Okay

Jeannette

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Bill

Stayed 1 night in Nov 2022

10/10 Excellent

George

Stayed 1 night in Oct 2022
Response from Michael on 18 Oct 2022
George,Thank yo for choosing the Holiday Inn Youngstown South Boardman and thank you for letting us know about your stay.

10/10 Excellent

Tony, STATEN ISLAND

Stayed 2 nights in Sep 2022

10/10 Excellent

Edward

Stayed 2 nights in Jul 2022
Response from Michael on 18 Oct 2022
Edward,Thank you for letting us know about your stay, we appreciate you letting us know as we use these for training purposes.

10/10 Excellent

beverly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hassle check-in
Check in was fast and no hassle. The front-line people were friendly and professional.
Stayed 4 nights in Sep 2022
Response from Michael on 18 Oct 2022
Beverly,Thank you for choosing the Holiday Inn Youngstown South Boardman for your destination. We look forward to serving you again soon.

10/10 Excellent

Natalie

Stayed 1 night in Sep 2022
Response from Michael on 18 Oct 2022
Natalie,Thank you for choosing the Holiday Inn Youngstown South Boardman for your stay. We look forward to serivng you again in the future.

8/10 Good

Patrice

Stayed 1 night in Sep 2022
Response from Michael on 21 Sept 2022
Patrice,Thank you for choosing the Holiday Inn Youngstown South Boardman for your stay and taking the time to let us know about your experience. We look forward to serving you again soon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Michael on 2 Sept 2022
Thank you for choosing the Holiday Inn Youngstown South Boardman for your stay. We look forward to serving you again in the near future.

10/10 Excellent

Silvino

Stayed 2 nights in Aug 2022

10/10 Excellent

Gregory

Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Pretty clean. Front desk was friendly and helpful.
Stayed 1 night in Aug 2022
Response from Michael on 5 Aug 2022
Thank you for choosing the Holiday Inn Youngstown South Boardman. We appreciate you letting us know about you stay.

8/10 Good

Richard Scott

Liked: Staff & service, amenities
Leaky shower faucet and mold in the shower.
Stayed 2 nights in Jul 2022
Response from Michael on 2 Aug 2022
Richard, Thank you for choosing the Holiday Inn Youngstown South Boardman for your stay. We really appreciate the time each guest gives when filling out these surveys to let us know about your experience. We have notified Housekeeping and Engineering to look at and take care these issues. Again, thank you for staying with us and letting us know about your experience.

6/10 Okay

Tiffany

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
N/a
Stayed 1 night in Jul 2022

6/10 Okay

Colleen

Travelled with partner
.
Stayed 1 night in Jul 2022
Response from Michael on 8 Jul 2022
Colleen, Thank you for letting us know about your stay. We appreciate each and every guests time and comments.

10/10 Excellent

kareem

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Michael on 5 Jul 2022
Kareem, Thank you for taking the time to let us know about your stay. We value each and every guest and their time in filling the surveys out. These will be used in training our new and existing associates. Again, thank you for choosing the Holiday Inn Youngstown South Boardman.