King Studio | Private kitchen

Reviews of ASURE Phoenix Motor Inn

3.5 out of 5
ASURE Phoenix Motor Inn
174 Middle Renwick Road, Springlands, Blenheim

Reviews

9.4

Exceptional

Rating 10 - Excellent. 134 out of 197 reviews" "
Rating 8 - Good. 57 out of 197 reviews" "
Rating 6 - Okay. 5 out of 197 reviews" "
Rating 4 - Poor. 1 out of 197 reviews" "
Rating 2 - Terrible. 0 out of 197 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julie, Pokolbin

Liked: Cleanliness, staff & service
Nice friendly owners and staff. Can walk to cafe, supermarket and other major retailers. Clean and tidy with all the amenities we required including hair dryer, electric blanket, toaster, fridge etc. Would stay there again
Stayed 2 nights in Apr 2024
Response from sharon on 4 May 2024
Thank you for your lovely 5 review and kind comments.It is really appreciated.

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sharon on 4 May 2024
Thank you Howard for you fantastic 5/5 review. It is so appreciated.

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, pool area furniture could do with clean and upgrade. Very clean room.
Stayed 3 nights in Feb 2024
Response from Sharon on 28 Feb 2024
Thank you for your review

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Sharon on 19 Feb 2024
Thank you Kevin for your fantastic 10 reviewIt is greatly appreciated.

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sharon on 13 Feb 2024
Thank you Donna for your lovely 10 review, it is greatly appreciated

10/10 Excellent

Nirlep

Stayed 1 night in Jan 2024
Response from Sharon on 27 Jan 2024
Thank you for your lovely 10 review, it is really appreciated

10/10 Excellent

Wichit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sharon on 13 Feb 2024
Thank you for your lovely 5/5 review it is greatly appreciated

6/10 Okay

Kabita

Stayed 1 night in Jan 2024
Response from Sharon on 13 Feb 2024
Thank you for your review

10/10 Excellent

ADRIENNE

Travelled with partner
Liked: Cleanliness, staff & service
Handy location. Quiet and clean.
Stayed 1 night in Jan 2024
Response from Sharon on 27 Jan 2024
Thank you for your 5 review, it is so appreciated

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greated nicely, Parking was close to room. The room was clean and tidy and well equipped. No traffic noise.
Stayed 2 nights in Jan 2024
Response from Sharon on 27 Jan 2024
Thank you for your great review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. The accommodation was more of a house than a motel and very comfortable for my family of five. The beds were comfortable and the air conditioning was welcome on a hot NZ day. Will stay again next time.
Stayed 1 night in Dec 2023
Response from Sharon on 31 Dec 2023
Thank you Richard for your fantastic review, it really is appreciated.

10/10 Excellent

Brian

Stayed 1 night in Dec 2023
Response from Sharon on 18 Dec 2023
Thank you Brian for your fantastic 5 review

10/10 Excellent

Delzad

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Services. Very Helpful and accommodating. Recommended for sure for our next visit.
Stayed 1 night in Dec 2023
Response from Sharon on 18 Dec 2023
Thank you Delzad for your fantastic 5 review and lovely comments

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property good staff bathrooms could be upgraded at some time. handy to shops
Stayed 1 night in Nov 2023
Response from Sharon on 5 Dec 2023
Thank you for your review

10/10 Excellent

Trevor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money
Stayed 1 night in Nov 2023
Response from Sharon on 10 Nov 2023
Thank you Trevor for your lovely 5 review. It is greatly appreciated

10/10 Excellent

Samantha

Stayed 1 night in Sep 2023
Response from Sharon on 21 Sept 2023
Thank you Samantha for your fantastic review. We really do appreciate it.

10/10 Excellent

sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is our second time staying at the Phoenix & as previous was good.
Stayed 2 nights in May 2023
Response from Sharon on 5 Jun 2023
Thank you Sonia for your lovely review It really is appreciated

8/10 Good

Wayne

Stayed 1 night in Apr 2023
Response from Sharon on 5 Jun 2023
Thank you Wayne for your review

6/10 Okay

Susan, Kerikeri

Liked: Cleanliness
Disliked: Staff & service
Last minute booking due to ferry uncertainty. It wasn’t clear from the booking that this was an upstairs unit which meant quite a way to carry the bags. Unit had what I needed for a one night stay. Nice range of teas and coffees etc too. There is a laundry and a pool too which o didn’t use. Owner offered to store my bike in garage. initial Greeting wasn’t that friendly though and I didn’t appreciate the cleaner knocking on the door to check when I would be leaving as I was on track to leave well ahead of check out time. No restaurants within east walking distance as the speights ale house was closed.
Stayed 1 night in Apr 2023
Response from Sharon on 19 Apr 2023
Hi SusanUnfortunately, because of ferry problems the whole town was full, you were lucky to get a room!Speights Ale house has only started to close on a Monday (due to staff shortages like most places these days.)I do not understand why the cleaner would have knocked on your door unless she had your room mixed up for a service as it is not their job to do this. We apologize and will have a word with our staff.

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Sharon on 10 Apr 2023
Thank you Grant for your excellent 10 review. We really do appreciate this.

10/10 Excellent

Millie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close the Blenheim it is but also not in the town centre
Stayed 2 nights in Mar 2023
Response from Sharon on 6 Apr 2023
Thank you Millie for your excellent 10 review. We realy do appreciate it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming hosts and a lovely stay
Stayed 1 night in Mar 2023
Response from Sharon on 6 Apr 2023
Thank you for your perfect 10 review. We really do appreciate it

10/10 Excellent

Apolosa

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
clean room (microwave, fridge, heat pump with comfy mattress) not enough carpark
Stayed 1 night in Mar 2023
Response from Sharon on 6 Apr 2023
Thank you for your excellent 5 review, it is greatly appreciated

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Sharon on 2 Mar 2023
Thank you Andy for your fantastic 10 review. It is greatly appreciated

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hosts.
Stayed 1 night in Feb 2023
Response from Sharon on 28 Feb 2023
Thank you for your lovely review

6/10 Okay

Kenneth

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Typical ~3 star hotel. Have to drive to town and restaurants.
Stayed 1 night in Feb 2023
Response from Sharon on 28 Feb 2023
There is actually a restaurant two minutes down the road!U should have looked better to see where we were as we do not state that we are in town.

10/10 Excellent

Catherine, Palmerston North

Stayed 1 night in Feb 2023
Response from Sharon on 6 Apr 2023
Thank you for your excellent 5 review. It is greatly appreciated

8/10 Good

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern & Clean
Stayed 1 night in Feb 2023
Response from Sharon on 24 Feb 2023
Thank you for your review.

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Sleep
Great sleep
Stayed 1 night in Feb 2023
Response from Sharon on 24 Feb 2023
Thank you for your fantastic 10 review. It is greatly appreciated.

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Sharon on 21 Feb 2023
Thank you Colin for your excellent 10 review. It is really appreciated

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic ownership. Excellent services. Super Clean and everything you require. Great sky options.
Stayed 1 night in Feb 2023
Response from Sharon on 20 Feb 2023
Thank you John for your fantastic 5 review, we really do appreciate it.

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Response from Sharon on 10 Jan 2023
Thank you Nick for your excellent 5 review, we really do appreciate it.

8/10 Good

Cathy, One Tree Point

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airport and wineries. Lovely helpful staff. Big comfortable bed. Great amenities. Only negative would be the poor shower pressure.
Response from Sharon on 7 Jan 2023
Hi CathyThank you for your lovely review and the comment on the poor shower pressure. It must just be that room as we do not usually get comments on pressure,We will look into this and see what the problem is.

10/10 Excellent

Shona

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a family we need a few things, dog friendly, a pool for Mr 10, spa Bath for me and sky for hubby. Phoenix offered all these options.
Response from Sharon on 8 Jan 2023
Thank you for your lovely review.

10/10 Excellent

Rebecca

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room. Good location, convenient for Picton ferry. Friendly, helpful staff.
Response from Sharon on 5 Jan 2023
Thank you for your fantastic 5 review, it is greatly appreciated

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy. Well kept. Cant ask for more on short business trip
Stayed 1 night in Nov 2022
Response from Sharon on 6 Dec 2022
Thank you Chris for your review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable nights stay, only thing the street lights came in the kitchen windows. Darker curtains would help.
Stayed 1 night in Nov 2022
Response from Sharon on 18 Nov 2022
Thank you for your great 5 review. We will look into changing the blind.

10/10 Excellent

Neil

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
huge bedroom/lounge, cleaned every day, great shower , hell of a hot water , one of the better motels we have stayed in since we got flooded out cheers
Stayed 2 nights in Nov 2022
Response from Sharon on 18 Nov 2022
Thanks Neil for your wonderful review. That room has just had a new thermostat put in; we will check the temperature.

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Sharon on 30 Oct 2022
Thank you, Neal for your excellent 10 review. It really is appreciated

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean with friendly staff . Very pleasant stay
Stayed 2 nights in Oct 2022
Response from Sharon on 24 Oct 2022
Thank you Pamela for your fantstic 5 review.It is greatly appreciated.

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities
Motel was nice tidy
Stayed 1 night in Sep 2022
Response from Sharon on 28 Sept 2022
Thank you for your review

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean with comfy bed. Great location, nice and quiet. Lady at reception was really lovely. Will come back here next time I visit.
Stayed 1 night in Sep 2022
Response from Sharon on 28 Sept 2022
Thank you for your excellent review. It is very much appreciated

10/10 Excellent

Harley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Clean, quiet and comfortable.
Stayed 1 night in Sep 2022
Response from Sharon on 28 Sept 2022
Thank you for your excellent 5 review. It is greatly appreciated

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
Very clean and comfortable room and facilities. Very happy and will use again
Stayed 2 nights in Jul 2022
Response from Sharon on 18 Jul 2022
Thank you Alex for your fantastic 10 review. It is greatly appreciated

10/10 Excellent

Patta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for the fourth time. Our ferry arrived at midnight and Sharon(the owner) left the room unlocked with light on for us. Didn't use any facilities at the property so cannot comment on that. But we had a good sleep so we could move on south the next morning. Pet friendly motel and our 2 dogs stayed with us this time. Will return here next time.
Stayed 1 night in Jun 2022
Response from Sharon on 17 Jul 2022
Thank you Patti for your lovely 5 star review

8/10 Good

Anna

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, good parking and clean. The party going on till late night not so great.
Stayed 1 night in May 2022
Response from Sharon on 14 May 2022
Thank you for your review Anna. we are really sorry about the party but as soon as we realised what was going on, we shut it down and they all left within 10 minutes. Unfortunately we couldn''t hear the noise from our house and it wasn't until I did the last check for the night that I heard what was going on from a large company group that was staying here, they thought they were here for the night but I assure u they were all gone by 11pm after I told them all off. Sharon

10/10 Excellent

Kerrin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, comfortable accommodation
Very spacious comfortable units. Excellent for access for a mobility impaired family member. Great service from the hosts.
Stayed 1 night in Apr 2022
Response from Sharon on 1 May 2022
Thank you for your fantastic 10 review, this is really appeciated

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tidy Motel
A tidy motel in a convenient location. Everything you need and quite spacious. Heat pump in the rooms which is great. Could definately do with an extractor fan in the bathroom but other than that pretty good.
Stayed 2 nights in Apr 2022
Response from Sharon on 1 May 2022
Thank you for your review and comments. We are looking into extractor fans for the rooms.

10/10 Excellent

Patta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here twice and both times, we arrived really late. I contated the motel and how ask how could we check in this late(11pm- midnight). They said no worries we will put key in the door, light will be on and milk will be in the fridge. Great, convenient ,contact less check in. We had a comfortable sleep for the night. They are pet- friendly motel. It was convenient when we had our 2 goldies down South with us last travelling. Highly recommended and we will return again.
Stayed 1 night in Mar 2022
Response from Sharon on 5 Mar 2022
Thank you Patta for your excellent 5 star review and kind words. It is really appreciated