Ratings based on 133 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
for Business Travellersby A verified traveller
Overnigfht on businessPosted 21/11/2013
Pros: Itr was clean modern and functional The bar and restaurant area were lovely I woulod have loved to try the restaurant !!
Cons: Nothing for me
Location: I was at the SKILLSHOW at NEC but this is a great location for the NEC and Birmingham international travel links
I was there on business overnight and this was a great base
for Everyoneby Rod from Surrey
Excellent Location and facilitiesPosted 10/11/2013
Pros: Staff, room is always well presented, clean and has all your would need.
Cons: The wait at the bar can be long when they are busy.
Location: Excellent for BHX, the NEC and good shopping and restaurants close by.
A hotel I use often be it for business or pleasure. It is close to the town centre yet there is no noise. Good spa facilities. Recommended
for Everyoneby Mark from Wilmslow, cheshire
Recent stay.Posted 04/11/2013
Location: Central for everything
Everything about the Hotel was excellent, great staff, room & facilities, definatly recomended for a short or long stay.
for Everyoneby Jacqs from Horsham
Good Business HotelPosted 21/10/2013
Pros: I got a great price for a good hotel.
I stayed one night for a business trip and it was exactly what I expected. I booked last minute and was pleased to find a really good rate online which was far better than the price quoted by the national budget hotel chain alternative. I will definitely stay here again when I'm in Solihull.
for Everyoneby W&W from Ireland
Unhygienic bathroomsPosted 21/08/2013
Location: Centre of Solihull. Our daughter lives in Solihull. 3mns from hotel
Stayed in st.johns 2012 &2013 .On both occasions the bathroom extractor fans were not working and the same applied to other rooms.It took 2 hrs for the staff to find suitable accommmodation for us. .Our total age is 144 yrs and we could do without this problem. I have emailed Principal Hayley head office
Recommendedby Angela from Australia
st johnsPosted 19/08/2013 on Hotels.com
Lovely time staff are friendly and helpful . Had a problem with noise but was given a new room. Nothing seemed too much trouble . Great location. Angela August 2013
for Personal Eventby ally2000 from leics
A fair hotel at a fair room ratePosted 17/08/2013 on Hotels.com
Comfy if uninspiring room decor. Clean but characterless. But slept well. Very nice leisure suite. The disappointment was the optional breakfast at £14.99. ok but overpriced.
for Business Travellersby A verified traveller from London
Fantastic ServicePosted 13/08/2013 on Hotels.com
Extremely courteous reception staff. Safe neighbourhood. Lots of local restaurants and shops. Quality of service - faboulous
for Couplesby Mags from Birmingham, West Midlands, UK
Hot Hot HotPosted 02/07/2013
In our tiny, cramped room we spent the most uncomfortable night ever! IT WAS SO HOT. We had a huge, stand alone fan and we kept this on all night. Even with this, we were on fire. Never again, shattered!
for Personal Eventby A verified traveller
Needs updatingPosted 28/06/2013 on Hotels.com
Room was stuffy and smelly. Even when windows opened the view was of lower roofs and some generator. Big crack in wash basin, no hand towels, chipped bath. Four star??. Room service pizza was gross, receptionist did not charge for it. Does management EVER audit the standard rooms. Reception area and bars all very nice. But I book a hotel for the room I sleep in, and it was not great. P Lodge for me next time sorry. Staff were great but hotel not so, went to my sisters for 3rd nught.