Garden
Check availability

Reviews of ibis Birmingham Centre Irving Street

2.5 out of 5
ibis Birmingham Centre Irving Street
55 Irving Street, Birmingham, England

Reviews

7.2

Good

Rating 10 - Excellent. 155 out of 693 reviews" "
Rating 8 - Good. 258 out of 693 reviews" "
Rating 6 - Okay. 163 out of 693 reviews" "
Rating 4 - Poor. 72 out of 693 reviews" "
Rating 2 - Terrible. 45 out of 693 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jack

Stayed 1 night in Mar 2023

10/10 Excellent

MICHAEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place to stay not far from the Chinese quarter of Birmingham. The room was brilliant not like a hotel from the outside more like a shallet, spacious room with all you needed. Breakfast was £9.99 per booked or £13.95 on the day, was cooked food and cereals toast etc. The room was poor for the noise from the road seemed it was boy racer night! We were the road side and close to the gate opening for the car park, we didn’t use the car park but it was reasonable priced and secure. We asked for an extra towel and reception was happy to give us another. Would stay again.
Stayed 1 night in Feb 2023
Response from Kristian on 3 Mar 2023
Dead Michael,Thank you for taking the time to leave this amazing review. We are glad that you enjoyed your stay and we are looking forward to welcoming you again.Kind RegardsKristian VOperations Manager

10/10 Excellent

Callum

Stayed 1 night in Feb 2023
Response from Kristian on 22 Feb 2023
Dear Callum,Thank you for this amazing review. We hope that you enjoyed your stay and we are looking forward to welcoming you again in the future.Kind RegardsKristian VOperations Manager

6/10 Okay

Andy

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
More Birmingham Alabama than West Midlands
A motel that could have been from 60s middle America. The rooms were 'fine'. All a bit run down on the outside but comfortable enough to stay.
Stayed 1 night in Feb 2023
Response from Kristian on 22 Feb 2023
Dear Andy,Thank you for taking the time to leave a review. I hope that our unorthodox layout does not deter you from staying with us in the future.Kind RegardsKristian VOperations Manager

10/10 Excellent

Lucy

Stayed 1 night in Jan 2023
Response from Kristian on 22 Feb 2023
Dear Lucy,Thank you for this amazing review. We hope that you enjoyed your stay and we are looking forward to welcoming you again in the future.Kind RegardsKristian VOperations Manager

6/10 Okay

James

Travelled with family
Liked: Cleanliness, room comfort
Average
Average night stay. Staff nearly spoke English which was great.
Stayed 1 night in Feb 2023
Response from Kristian on 22 Feb 2023
Dear James,Thank you for taking the time to leave a review. We hope to see you again in the future.Kind RegardsKristian VOperations Manager

10/10 Excellent

Kirsten

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well done Ibis
Friendly and cheerful staff, good coffee at a good price (£1.50) at reception (better than the instant in the room), liked that the bar is 24 hours, limited (to be expected) range of food with a “takeaway” option (the pizza was decent), was able to park right by my room rather like a US motel, good value for a room which was warm and clean. It’s not flashy or “style-based” (go to the Pentahotel for that), but for a budget room in a location that really suited me, I found it hard to fault and would happily stay here again. I was pleasantly surprised at my stay and they exceeded my expectations.
Stayed 1 night in Jan 2023
Response from Kristian on 22 Feb 2023
Dear Kirsten,Thank you for this amazing review. We are glad that you enjoyed your stay and we hope to see you again soon.Kindest RegardsKristian VOperations ManagerKind RegardsKristian VOperations Manager

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Kristian on 22 Feb 2023
Dear Lucy,Thank you for taking the time to leave a review. We hope that you enjoyed your stay and that you will book with us in the future.Kindest RegardsKristian VOperations Manager

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

4/10 Poor

Joe

Stayed 1 night in Dec 2022

6/10 Okay

David

Stayed 2 nights in Dec 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Olassius

Stayed 1 night in Dec 2022

10/10 Excellent

Kevin

Stayed 1 night in Nov 2022

8/10 Good

Habib

Liked: Cleanliness, staff & service, amenities
Needs some improvements.
Stayed 1 night in Nov 2022

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
weekend stay
reception staff were friendly and welcoming. room took a bit to get warm. bed was clean and comfortable. food was very good.
Stayed 2 nights in Nov 2022

8/10 Good

C

Liked: Cleanliness, staff & service, room comfort
Great budget stay
Nice comfy rooms. Very friendly check in staff and breakfast was great. Rooms a little noisy (no double glazing) being a Saturday night a number of other guests were getting in quite late (after 3am)
Stayed 1 night in Nov 2022

10/10 Excellent

Daniel

Stayed 1 night in Oct 2022

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again. Basic, but good
Staff very friendly, parking reasonable. Great location for O2. Basic room and breakfast, but served us well for the night. Would stay again.
Stayed 1 night in Oct 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay clear. The photos are misleading.
I was very disappointed when I artived. The room was absolutely filthy. Although the sheets appear clean the bed was filthy covered in skin cells, and thick dust on the bed board. Seriously contemplated booking another hotel. Was very reluctant to get into bed. The aged filthy mattress was covered with a mattress topper to conceal what layed beneath. Don't be fooled by the photos. Cobwebs everywhere. The room needs a deep clean. Don't appear to have ever hovered under the bed. Unless you are desperate find someone else to stay.
Stayed 2 nights in Sep 2022

8/10 Good

Richard

Stayed 1 night in Sep 2022

10/10 Excellent

Kristine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service. Nice room
Stayed 1 night in Sep 2022

8/10 Good

Linda

Stayed 1 night in Sep 2022

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Stay from Hell
Stay from hell. Flooded room and acusd of theft by staff without any evidence. Staff member searching for a scape goat and ended up getting arrested put into custody for 6 hours. Room, and all my belongings including my car all searched nothing wa found. Police investigation concluded no further action to this bogus claim of theft. Prior to this accusation staff were constantly knocking on my door not giving me any peace at all! My whole purpose of my stay was to sleep I got absolutely none. I am absolutely disgusted with all staff here and how badly iv been treated. I have I'm left traumatised and scarred for life. Stay away from this place
Stayed 1 night in Aug 2022

2/10 Terrible

Keith

Stayed 1 night in Aug 2022

10/10 Excellent

expedia

Stayed 2 nights in Aug 2022

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, rooms were clean and comfortable. Great breakfast and really friendly and helpful staff.
Stayed 2 nights in Aug 2022

6/10 Okay

Gillian

Travelled with family
Liked: Cleanliness, staff & service
Very thin top mattresses that weren't big enough for the beds. Price hike for the Commonwealth Games period was extortionate, the rooms were very basic and need modernisation. Charging twice the usual rate for such a poor room was just greedy.
Stayed 2 nights in Jul 2022

4/10 Poor

Shankar

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed with the hotel. The images on line don't do justice! It is like in a cabin in the middle of the city. First impression as you approach the hotel is like a prison with bars everywhere!! This walls and windows dont stop the noise from outside. Only saving grace is it is very close to the Edgbaston stadium and very convenient for parking your car for the match
Stayed 1 night in Jul 2022

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn't work out how to use the heating in the room, bed was nice and comfy. Shower was good. Nice place
Stayed 1 night in Jul 2022

10/10 Excellent

Tracy

Stayed 1 night in Jun 2022

8/10 Good

Sas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover
Great hotel with parking at a reduced rate for guests. Staff were friendly and visible unlike some places where you can’t find anyone! The room was clean and had a comfortable bed. The bathroom looked pretty recent with large walk-in shower. The only point to note is the style is ‘American motel’ with open walkways on two floors, not attached to the main reception, so if you feel you might be vulnerable then it’s not a place for you. Perfect position for gigs and train station as new street is a 5-8 min walk.
Stayed 1 night in Jun 2022

4/10 Poor

Mina

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Kristine

Stayed 1 night in Jun 2022

6/10 Okay

Mtisunge

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Catfish room
The rooms did not look like pictures online. The room smelt like cigarettes and smoke and it the air was congested. Even with the windows open, the room still felt stuffy. The walls were textured and the room felt outdated with low lighting. Our impression was that the hotel room would be in a singular building how ever it was apartment style
Stayed 1 night in May 2022

8/10 Good

Ronan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent, friendly and helpful. Room was fine, though shower wasn't great and no plug in the basin.
Stayed 1 night in May 2022

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Richard

Travelled with family
Liked: Cleanliness
Motel style property 10 min walk from the Mailbox. Not in the nicest part of Birmingham but reasonably priced.
Stayed 1 night in May 2022

8/10 Good

Chi Yuen

Stayed 1 night in Apr 2022

8/10 Good

T

Stayed 1 night in Apr 2022

6/10 Okay

Shaun

Liked: Cleanliness, staff & service
Okay budget hotel but noisy in the early hours
Great location for city centre and 30 seconds walk from O2 Academy. Whilst not the hotel’s fault, the nature of the hotel’s design allows for a lot of noise outside of rooms in the early hours - as we experienced. But that’s part of the price you pay for choosing a budget hotel near the likes of Broad Street - so ideal choice for stag/hen parties. Staff friendly and helpful which is a bonus
Stayed 1 night in Mar 2022

10/10 Excellent

Max

Stayed 2 nights in Mar 2022

4/10 Poor

Sheilagh

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Disappointing, broken glass pieces on the floor, no hand towels, shower was terrible, only Luke warm water and hardly any flow. Breakfast was dreadful, over cooked hard and dry. Minimal choice. Staff were welcoming and friendly
Stayed 1 night in Mar 2022

6/10 Okay

Kerry

Business traveller
Liked: Staff & service
Hotel staff were helpful and friendly, room was clean and tidy outside the hotel looks rundown and falling apart, had trouble all stay with the key entry to the room needs addressing had to get staff a couple of times to come and help
Stayed 1 night in Mar 2022

2/10 Terrible

Ryan

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Terrible. I know this is a low star hotel but damp, cold rooms are not nice. The hotel is set up like a small motel with separate building, quite odd. Very loud guests and little to no soundproofing in the rooms makes any kind of sleep impossible. The guests next door to us played loud music from midnight to 06.30am, the telephone in the room to contact reception wasn’t connected, they wouldn’t answer from the main number by using our mobile phone so we had to get dressed and walk to reception to complain. All in all, I’d highly recommend you seek alternative accommodation for your stay in Birmingham as this hotel barely deserves the 2 star rating.
Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
This hotel is very much ideal for a cheap stay in Birmingham city centre. The rooms are very nicely presented and have all you need. My only gripe is the really modern heaters with the most complicated digital user manual.
Stayed 1 night in Feb 2022

2/10 Terrible

mr

Stayed 1 night in Feb 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Not very good value for money. Paper cups for tea/coffee not overly pleasant. Nothing special about any of it at all really, just convenient location for our needs.
Stayed 1 night in Feb 2022

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
clean and handy location
Great location VERY clean room, lovely bathroom. I dislike the decor it looks like it's been designed by mc donalds, but that's just my taste and you can see it in the pictures of the room. Loved that you can open the window as a lot of hotels don't allow that now (a huge plus for hot flushes). It was also essential as the room stank of cigarettes when we arrived despite it being banned. We were kept awake til 5am by the neighbours but that's not the hotel's fault (I didn't realise I could pick up the phone and get reception and they would have sorted it). Extremely comfy bed and nice white sheets.
Stayed 1 night in Feb 2022