Villa Isla (Private Pool)

Reviews of One Of A Kind Resort at Trikora Beach

2.5 out of 5
One Of A Kind Resort at Trikora Beach
Pantai Trikora 3, Malang Rapat, Bintan, Bintan, Riau Islands

Reviews

8.4

Very good

Rating 10 - Excellent. 3 out of 8 reviews" "
Rating 8 - Good. 4 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious property (President’s villa). The second room did not have a place to hang clothes though. The food at the only restaurant open could have been better. But the stunning sunrises over the seabed and expansive views of the ocean more than made up for these flaws. The view from my villa’s pool and the humongous bathroom was just amazing and the main reason I chose this sea-facing accommodation.
Stayed 2 nights in Mar 2024
Response from Rizal Arafat on 20 May 2024
Dear Mr/s EileenThank you for choosing One of A Kind Resort Bintan for your accomodation during your holiday We do really appreciate your kindness by spending your time to give review about our services. Glad to hear that you had a good experience during your stay with us. We will be more than happy to give you more better experience on your next stay We are looking for forward to welcoming you at One Of A Kind Resort BintanWith best regards, Rizal ArafatGeneral Manager

10/10 Excellent

Kimmie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2024
Response from Rizal Arafat on 13 May 2024
Dear Mr/s KimberlyThank you for choosing One of A Kind Resort Bintan for your accomodation during your holiday We do really appreciate your kindness by spending your time to give review about our services. Glad to hear that you had a good experience during your stay with us. We will be more than happy to give you more better experience on your next stay We are looking for forward to welcoming you at One Of A Kind Resort BintanWith best regards, Rizal ArafatGeneral Manager

8/10 Good

Jannah

Travelled with group
Liked: Cleanliness, staff & service
Journey to the villa itself takes an hour from the ferry terminal. Same goes to other attractions available in Bintan. Its best if you hire a personal driver/car for the whole trip (they know the area very well). Food in the 2 available restaurants were decent, even though some of the seafood items were not in stock. Our favourite was the American breakfast, with the servers in the restaurant who were very accomodating. It would be best if microwave is provided so we can heat up the food/snacks we brought from the local vendors. Every Villa Isla has its own pool but there were a few facing the entrance of the villa. Women with hijab or whoever is not comfortable with having an open personal swimming pool can request for the villa we stayed in as our pool was facing the bushes, away from public/ open areas. We were impressed with the service of the staff, especially the receptionist. Thank you for making our stay a comfortable one. Your service will be remembered as one of the things that made our stay here in Bintan memorable.
Stayed 3 nights in Jul 2023
Response from Yongki on 19 Jul 2023
Dear Mrs JannahThank you for choosing One of A Kind Resort Bintan for your accomodation during your holiday We do really appreciate your kindness by spending your time to give review about our services. Glad to hear that you had a good experience during your stay with us. We will be more than happy to give you more better experience on your next stay We are looking for forward to welcoming you at One Of A Kind Resort BintanWith best regards, Adri Yongki WalaGeneral Manager

4/10 Poor

Alicea

Travelled with partner
Liked: Cleanliness
The air-con is not good enough as if not working! Property big like us should have a stronger air-con
Stayed 1 night in Apr 2023
Response from Adri Yongki Wala on 29 May 2023
Dear Mrs AliceaThank you for choosing One Of A Kind Resort Bintan for your accomodation during your holiday. We do really appreciate your kindness by spending your time to give review about our services. We do understand you had an uncomfortable experience during your stay. We are sorry for your inconvinience We do believe this valuable input will become our motivation to improve our services and facilities We are looking for forward to welcoming you at One of A Kind Resort Bintan With best regards, Adri Yongki WalaGeneral Manager

8/10 Good

Bharat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mid point cycle tour stopover
Room service and food delivery is prompt and tasty. I did not get the name but there is one staff who is doing the billing at the ocean restaurant and is giving room service and also at the breakfast buffet who made the stay pleasant. The booking staff is also responsive on WhatsApp for taxis.
Stayed 1 night in Mar 2023
Response from agus on 5 Apr 2023
Dear Bharat Thank you for choosing One of A Kind Resort Bintan for your accomodation during your holiday We do really appreciate your kindness by spending your time to give review about our services. Glad to hear that you had a good experience during your stay with us. We will be more than happy to give you more better experience on your next stay We are looking for forward to welcoming you at One Of A Kind Resort BintanWith best regards, Agus Zakaria SaepudinGeneral Manager

10/10 Excellent

Marie-Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel! The staff is wonderful- their kindness makes it a very special Place! we had the villa isla - all rooms and the bathroom are clean and a great aircon. My wonderful driver Indra Lim( 62 852-6413-1876) made our trip awesome- he is absolutely reliable and polite at all times! he planed for us a absolutely wonderful snorkeling tour and spend the hole day with us- the men at the snorkeling are great- me and my daughters had so much fun do snorkeling in their pool and outside in the sea. They were taking care the hole time and made fresh scallops for us- we loved it! They also did kayaking to the white sand island with us and helped My daughters to collect beautiful shells as souvenirs. Indra also took us to a mangrove tour which was very interesting and we loved the swing above the river! One man in the hotel called drika was also unforgettable with his great smile and he took us spontaneously to a beautiful beach and gave me and my girls so much time while he was waiting and payed attention on us. We want to come back!
Stayed 4 nights in Jul 2023
Response from Mr Yongki on 2 Aug 2023
Dear Mrs. Marie KristinThank you for choosing One of A Kind Resort Bintan for your accomodation during your holiday We do really appreciate your kindness by spending your time to give review about our services. Glad to hear that you had a good experience during your stay with us. We will be more than happy to give you more better experience on your next stay We are looking for forward to welcoming you at One Of A Kind Resort BintanWith best regards, Adri Yongki WalaGeneral Manager