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Reviews of Thunderbird Resorts - Rizal

4 out of 5
Thunderbird Resorts - Rizal
Eastridge Avenue Binangonan, Binangonan, Rizal

Reviews

6.8
Rating 10 - Excellent. 5 out of 30 reviews" "
Rating 8 - Good. 10 out of 30 reviews" "
Rating 6 - Okay. 7 out of 30 reviews" "
Rating 4 - Poor. 6 out of 30 reviews" "
Rating 2 - Terrible. 2 out of 30 reviews" "

7.8/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

LAURO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Chona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were courteous. The room I got at the villa was spacious & very comfortable. Loved the huge pool. The breakfast buffet was excellent but it would be nice to have a couple more dishes to choose.

2/10 Terrible

clarizze

Disliked: Cleanliness, staff & service, property conditions & facilities
Looks really old and not maintained well. The price is too high for the quality. Buffet breakfast was disappointing and the pool was dirty.
Stayed 1 night in Dec 2021

8/10 Good

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is presentable
I recommend the place, it is clean
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Maria Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
They should improve their new rooms. They should include hair dryer, additional towels (face towels) and shelves in their shower area. Front desk should also advertise and recommend their other facilities to their guests
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing good from all thing A to Z not advice any body to stay their .
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its almost desame with other resort
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
Not value for money
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Plus that it’s near the metro. But during our stay, there’ no water supply for hours.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Comfortable room and nice resort, the activities were a bit disorganized or lacking
Stayed 2 nights in Dec 2018

4/10 Poor

Maria, Los Angeles, Ca

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing. Bed sheets are very old. comforter has a big hole. my sons and I got bug bites everywhere in our body. the room needs to be updated.
Stayed 1 night in Jul 2018
Response from Joy on 6 Nov 2018
Dear Maria, Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and we assure you that we will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you.

10/10 Excellent

Louie, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing place to stay
Staff were very friendly and courteous. Hotel amenities are good and room size is above what I have expected. Bed are comfortable and good daily housekeeping.
Stayed 2 nights in Apr 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Location was good and room condition was ok. Personnel were not as friendly and as accommodating. They rarely smile at their guests and seldom do they make the guests feel welcome. Food service is worse and menu were not thought of...
Stayed 2 nights in Dec 2017
Response from Joy on 6 Nov 2018
Hi, Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and we assure you that we will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Joy

10/10 Excellent

Bituin

Liked: Cleanliness, property conditions & facilities, room comfort
Relaxing
We have fun and relaxed.. Im sure, we will be back soon..
Stayed 1 night in Sep 2017

6/10 Okay

VCGill, Manila

Liked: Staff & service
Hotel with casino
Very friendly and helpful staff. They need to remove the stains in the bathroom.

4/10 Poor

Michael, Chalong, Phuket, Thailand

Liked: Cleanliness, property conditions & facilities, room comfort
Very disappointed.
Room was clean and comfortable. Pool is well kept up. View is nice, but that's about it. The one restaurant that is open all day has very limited menu, and what is served is mediocre and always barely warm. Breakfast gives you the option of only two choices and that also is served cold. The other restaurant and casino is only open from 10am until 2pm. Because we were there to visit with friends in town below, we were not there for lunch times so could not rate the casino or restaurant. Was hoping to enjoy some time at the casino but with it only open 4hrs a day, no time to try our luck. Not much to offer on snacks either. Most of the staff were friendly and polite but there are others that seem to walk about that appeared angry or just don't want to be there.
Response from Joy on 6 Nov 2018
Hi, Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and we assure you that we will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Food at the hotel needs improvement.
More food options. But the rooms and pool are great.

8/10 Good

LA DONNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kim, Manila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxation Getaway
Overall I would highly recommend this hotel. The room was big, very clean, the bed feels like heaven with all the pillows. Pool with a serene view. Room for improvement would be to have a covered parking. Who knew an hour away from Manila can you find such beauty.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay for family bonding. Hotel staffs, guards , utilities are very accommodating as well as the head Chef. Superb food.

6/10 Okay

Norman, Pasig

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The hotel has good ambiance, perfect for couple bonding. Need to improve the room's door lock and this did not automatically close in fact, our room was not locked after the turndown service when we came back to the room.

6/10 Okay

Jerrylyn

Liked: Cleanliness, room comfort
Getaway near the city
Perfect for a quick getaway for a weekend. Great place and view. Delicious food and big clean room. The bad thing is that we can't control the AC. I have to call numerous time for them to adjust it but still not enough to make the room cooler. Only 27-24 degree. Actually having a mild asthma attack because of that. I don't know if it is just our room. But nevertheless we had fun.

6/10 Okay

yoshihiro

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

6/10 Okay

sungchune

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019