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So cute, staff and breakfast were great, and the location can’t be beat!!!
Kaylin
Stayed 2 nights in May 2024
Response from Kind regards, Leandra Guest Ambassador on 20 May 2024
Dear Kaylin, thank you very much for your review. We are pleased to hear that you enjoyed our central hotel and are pleased that you enjoyed your stay with us. We hope that you had a pleasant journey back and will visit us again soon.
We like this hotel clean and very accessible to train station and stores. Breakfast are good lots of options and the staff are very nice.
Noel
Stayed 3 nights in Mar 2024
Response from Sincerely, Leandra Guest Ambassador on 13 Mar 2024
Dear Noel, thank you very much for your kind review. We are pleased to hear that you found our hotel centrally located and that you enjoyed our breakfast. We hope you had a pleasant return journey and will visit us again soon.
10/10 Excellent
Peter
Business traveller, Travelled with group
8 Mar 2024
Liked: Amenities
of Bern. Very close to the Bus and Train Station. Great Bar (at night) and Breakfast in the morning. The rooms are on the small side, but they are clean and comfortable.
Peter
Stayed 2 nights in Mar 2024
Response from Sincerely Leandra Guest Ambassador on 8 Mar 2024
Dear PeterThank you very much for your kind review. We are pleased to hear that you find our hotel central. We hope you had a pleasant return journey and will visit us again soon.
I liked our stay, it was nice and comfortable. the rooms seem a little bit dated, and the yellow bulb lighting didn't do much to make the room more inviting. that's all. staff were all friendly and helpful.
Zerelyn
Stayed 1 night in Feb 2024
Response from Sincerely Leandra Guest Ambassador on 6 Mar 2024
Dear Zerelyn, thank you very much for taking the time to rate us. We hope you had a good trip home and we look forward to welcoming you back another time. Sincerely Christine Quality Soul
We really liked the staff and the amenities. The only reason I would dock one star is for the length of time between requests made and service workers completing them. For example, it was difficult to request more towels or toilet paper without waiting a few hours at a time. This could have been a cultural difference from how things are done in the states, but everyone was very friendly and hospitable otherwise.
Sharese
Stayed 3 nights in Feb 2024
Response from Your NH Bern The Bristol Team on 18 Feb 2024
Dear Guest, thank you for taking the time to give us your feedback. We are delighted to hear that you enjoyed your stay by us. We are sorry you had to wait a long time. We hope you had a safe journey home and look forward to welcoming you back soon. Yours sincerely, Leandra Guest Ambassador
Excellent hotel and very close to train station and old town
Verified traveller
Stayed 1 night in Feb 2024
Response from Your NH Bern The Bristol Team on 18 Feb 2024
Dear Guest, thank you for taking the time to give us your feedback. We are delighted to hear that you enjoyed our central location. We hope you had a safe journey home and look forward to welcoming you back soon. Yours sincerely, Leandra Guest Ambassador
8/10 Good
Elizabeth
Travelled with partner
3 Feb 2024
Liked: Cleanliness, staff & service
Stayed three nights. Close to train station. Luke warm water in shower and only given one glass when two people in room. But responsive staff did bring extra glasses quickly.
Elizabeth
Response from Christine Quality Soul on 8 Feb 2024
Dear Elizabeth, thank you very much for taking your time to give us your feedback. We are pleased to read that you enjoyed our very central location, not far from the main railway station and all the sights, and that you were able to enjoy a pleasant stay. We hope you had a good journey back home and would be delighted to welcome you back another time. Sincerely
Nice hotel in a great location. Room itself was a little on the small side for the price paid. Room was available early which was a bonus and they stored our luggage for us after check out while we continued to explore the city.
Verified traveller
Stayed 1 night in Jan 2024
Response from Christine Quality Soul on 31 Jan 2024
Dear guest, thank you very much for taking your time to give us your feedback. We are very pleased to read that you enjoyed our central location and had a pleasant stay. We hope you had a good journey back home and would be delighted if we could welcome you again another time. Sincerely
Property was conveniently located to downtown Bern. Perfect location for walking to coffee shops, shopping and restaurant's.
Angela
Stayed 6 nights in Jan 2024
Response from Christine Quality Soul on 13 Jan 2024
Dear Angela, thank you very much for taking your time to give us your feedback. We are very pleased to read that you enjoyed your stay and that you liked our central location not far from the main train station and all the sights and restaurants. We hope you had a safe journey back home and would be delighted to welcome you back another time. Sincerely Christine Quality Soul
4/10 Poor
True
12 Jan 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
True
Stayed 7 nights in Jan 2024
Response from Christine Quality Soul on 13 Jan 2024
Dear True, thank you for taking your time to give us a review. We are always very grateful for feedbacks, as continuous improvement is very important to us. If you like, we would be very happy to receive your feedback via e-mail. We hope you had a safe journey back home and wish you all the best. Sincerely Christine Quality Soul
Response from Christine Quality Soul on 10 Jan 2024
Dear Anniek, thank you for taking your time to give us your great rating. We are very pleased to see that you enjoyed your stay with us. We hope you had a safe journey back home and would be delighted to welcome you back another time. Sincerely Christine Quality Soul
Response from Christine Quality Soul on 10 Jan 2024
Dear Sebastian, thank you for taking your time to give us your feedback. We are very pleased to see that you enjoyed your stay with us. We are delighted to pass on your kind compliments to our team. We hope you had a safe journey back home and would be happy to welcome you back another time. Sincerely Christine Quality Soul
Nice hotel, staff were extremely friendly, great location, very close to the station and the old town, breakfast was nice. Room was basic but had everything we needed. I would definitely stay there again
Monica
Stayed 1 night in Dec 2023
Response from Your NH Bern The Bristol Team on 4 Jan 2024
Dear Monica, thank you very much for taking the time to rate us. We are pleased that you enjoyed your stay with us. We hope you had a pleasant return journey and will visit us again soon. With kind regards, Larissa Guest Ambassador
Response from Christine Quality Soul on 23 Dec 2023
Dear Rediet Merra, thank you for taking the time to give us a review and your feedback. We are very pleased to read that you had a wonderful stay with us. We will be very happy to pass on your kind compliments to our team. We hope you had a safe journey back home and would be delighted to welcome you back another time. Sincerely
10/10 Excellent
Karen
11 Dec 2023
Karen
Stayed 1 night in Dec 2023
Response from Christine Quality Soul on 6 Jan 2024
Dear KarenThank you for taking your time to give us your feedback. We are very pleased to see that you enjoyed your stay with us. We hope you had a safe journey back home and would be delighted to welcome you back another time. Sincerely Christine Quality Soul
The hotel was comfortable we had an issue with the tv in our room a d got upgraded to a larger room. However we did have to deal with noisy neighbours and loud music at 3am one of the nights. Not the hotels fault and reception were quick to shut it down.
Verified traveller
Stayed 2 nights in Dec 2023
Response from Christine Quality Soul on 23 Dec 2023
Dear Guest, thank you for taking your time to give us your feedback. We are very pleased to read that you liked our central location and that you enjoyed your stay with us. We are very sorry that you were disturbed by the noise of your neighbours, but are very grateful that you let us know immediately so that we have the opportunity to take action. We hope you had a safe journey back home and look forward to welcoming you back another time. Sincerely
10/10 Excellent
Rafael
24 Nov 2023
Liked: Amenities
Muy bueno, inmejorable ubicación
Rafael
Stayed 5 nights in Nov 2023
Response from Your NH Bern The Bristol Team on 27 Nov 2023
Dear Rafael, thank you for taking your time to give us your feedback. We are very pleased to read that you enjoyed your stay with us and that you liked our very central location. We hope you had a safe journey back home and would be delighted to welcome you back another time. Sincerely Christine Quality Soul
10/10 Excellent
Robert
18 Nov 2023
Robert
Stayed 1 night in Nov 2023
Response from Christine Quality Soul on 23 Dec 2023
Dear Robert, thank you for taking the time to give us a review. We are very pleased to see that you had a wonderful stay with us. We hope you had a safe journey back home and would be delighted to welcome you back another time. Sincerely
10/10 Excellent
Marjory
3 Nov 2023
Marjory
Stayed 3 nights in Oct 2023
Response from Your NH Bern The Bristol Team on 27 Nov 2023
Dear Marjory, thank you for taking your time to give us a review. We are very pleased to see that you enjoyed a wonderful stay with us. We hope you had a safe journey back home and would be delighted to welcome you back again another time. Sincerely Christine Quality Soul
Hotel is at convenient location within walking distance to many attractions. Hotel is clean and comfortable.
Shenghao
Stayed 1 night in Oct 2023
Response from Your NH Bern The Bristol Team on 6 Nov 2023
Dear Shenghao, thank you very much for taking the time to give us your feedback. We are very pleased that you had a wonderful stay with us and that you enjoyed our central location close to the main railway station and all the sights. We hope you had a safe journey back home and would be delighted to welcome you back again another time. Sincerely yours Christine Quality Soul
Great stay and hotel!! Super convenient location!!
Laurence
Stayed 3 nights in Oct 2023
Response from Your NH Bern The Bristol Team on 30 Oct 2023
Dear LaurenceThank you for taking the time to write a feedback.We are glad to hear that you enjoyed your stay by us. We hope you had a pleasant return trip and that you will visit us again soon.Kind regards Renato, Guest Ambassador
All the staff there are fabulous & friendly. The breakfast is great too~! We had a lovely stay here, thanks a lot again! 😊
Ka Mei
Stayed 3 nights in Oct 2023
Response from Guest Ambassador on 25 Oct 2023
Dear Ka Mei, thank you for taking the time to write a feedback. We are glad to hear that you enjoyed your stay by us. We hope you had a pleasant return trip and that you will visit us again soon. Kind regards Leadra Guest Ambassador
Can't beat it. This place is great to see the beauty of Bern
Verified traveller
Stayed 1 night in Sep 2023
Response from Christine Quality Soul on 29 Sept 2023
Dear Guest, thank you for taking your time to give us such a wonderful feedback. We are very pleased that you enjoyed your stay with us and that you liked our central location not far from all the sights. We hope you had a good trip back home and would be very happy to welcome you back again. Sincerely
It was a unique and lovely property.
Staff were very helpful and friendly.
Great location to train and walking the old city.
It was on a quiet street
Shirley
Stayed 2 nights in Sep 2023
Response from Christine Quality Soul on 29 Sept 2023
Dear Shirley, thank you for taking your time to give us your feedback. We are very pleased that you enjoyed your stay with us and that you liked our central location not far from the main railway station and all the sights. We will be happy to pass on your kind words to our team. We hope you had a good trip back home and would be very happy to welcome you again. Sincerely
Response from Your NH Bern The Bristol Team on 22 Sept 2023
Dear Guest, thank you for taking your time to give us a review. We are very pleased and wish you a wonderful onward journey. Sincerely Christine Quality Soul
Great property with terrific and quiet rooms. Breakfast was great. It’s in the heart of the town so very convenient to train, restaurants, shopping and the daily market- but quiet and private. Staff was superb. Great outside space to have a drink after dinner. Would stay there again when we return to Bern! Outstanding!
Beth
Stayed 3 nights in Sep 2023
Response from Your NH Bern The Bristol Team on 13 Sept 2023
Dear Beth Wow!Thank you very much for your great feedback and kind comments! We are happy to read that you had such a pleasant stay and we appreciate your kind words. We hope you had a safe trip back home and hope to host you again soon!
6/10 Okay
audrey
Travelled with partner
4 Sept 2023
Liked: Cleanliness
Our room was very small and very dark, breakfast was far too expensive to eat there.
audrey
Stayed 1 night in Aug 2023
Response from Your NH Bern The Bristol Team on 5 Sept 2023
Dear Audrey Thank you so much for your honest review, as well as the time you took to do this. We are sorry that the booked standard double room could not quite convince you. We will be happy to recommend you the Superior category for a renewed stay. Gladly, we will check our breakfast prices internally. We would love to welcoming you back and wish you a great time ahead! Best regards
Charming hotel within walking distance to the train station and the old town of Bern.
The reception staff are so friendly, warm and helpful. Good breakfast. The rooms are very modern , could do with a touch more lighting.
Jeffrey
Stayed 2 nights in Aug 2023
Response from Your NH Bern The Bristol Team on 31 Aug 2023
Dear Jeffrey, thank you for taking your time to give us feedback. We are very pleased to read that you had a pleasant stay with us and that you liked our central location, not far from the main train station and from all sights. We are also pleased that you were able to enjoy our rich breakfast buffet. We will be happy to pass on your compliments to our team. We hope you had a safe journey back home and we look forward to welcoming you again some other time. Sincerely, your NH Bern The Bristol team
10/10 Excellent
Shiro
Travelled with family, Travelled with family and small children
Response from Your NH Bern The Bristol Team on 15 Aug 2023
Dear Shiro, thank you for taking your time to give us feedback. We are pleased to read that you enjoyed your stay with us. We hope you had a good journey back home and look forward to welcoming you back at another time. Yours sincerely, NH Bern The Bristol Team
Response from Your NH Bern The Bristol Team on 15 Aug 2023
Dear Cristina, thank you for taking your time to give us feedback. We are pleased to read that you enjoyed your stay with us. We will be very happy to pass on your compliments to our team. We hope you had a good journey back home and look forward to welcoming you back at another time. Yours sincerely, NH Bern The Bristol Team
4/10 Poor
Riccardo, Mexico City
Travelled with partner
7 Aug 2023
Disliked: Cleanliness
Not at NH Standards. Rooms are furnished with cheap forniture. During the second day of stay (a Sunday) the room was poorly cleaned. The worst was that the Bar of the Hotel is not running in Sunday so you can not eat nor drink absolutely nothing all the day. It is not a 4 stars hotel at all.
Riccardo
Stayed 2 nights in Aug 2023
Response from Your NH Bern The Bristol Team on 8 Aug 2023
Dear Riccardo, thank you very much for taking your time to give us feedback. We are very sorry to read that we could not meet your expectations. We hope you had a good journey back home and wish you all the best. Yours sincerely, NH Bern The Bristol Team
Simple clean convenient. We stayed on the Swiss national day and the property was one block away from where a stage was set up for bands. So we could hear the celebration all the way through midnight. So maybe soundproof could use some improvement.
Jingying
Stayed 1 night in Aug 2023
Response from Your NH Bern The Bristol Team on 7 Aug 2023
Dear Jingying, thank you for taking your time to give us your feedback. We are pleased to read that you enjoyed our hotel. We hope you had a good journey back home and would be delighted to welcome you back. Yours sincerely, NH Bern The Bristol Team
Really enjoyed staying in Bristol. Had a Boutique Hôtel feel. Checking and checkout was pretty easy and straightforward, staff were knowledgeable and friendly and responsive. Area is very convenient, just a block to the station but in the middle of the old city and walkable everywhere. Felt safe and was quiet at night overall.
David
Stayed 4 nights in Jul 2023
Response from Your NH Bern The Bristol Team on 5 Aug 2023
Dear David, thank you for taking the time to give us a feedback. Your kind words make us very happy and we are delighted to read that you enjoyed such a pleasant stay with us. We hope you had a good journey back home and look forward to welcoming you back at another time. Yours sincerely NH Bern The Bristol Team
Response from Your NH Bern The Bristol Team on 5 Aug 2023
Dear Larissa, thank you for taking the time to give us a review. We are very pleased to see that you enjoyed a wonderful stay with us. We hope you had a good journey back home and look forward to welcoming you back another time. Yours sincerely, NH Bern The Bristol Team
Response from Your NH Bern The Bristol Team on 31 Jul 2023
Dear Daniel, thank you very much for taking the time to give us a review, it pleases us very much and we are glad that you enjoyed your stay with us. We hope you had a good journey back home and would be delighted to welcome you back at another time. Yours sincerely
Response from Your NH Bern The Bristol Team on 31 Jul 2023
Dear Dawn, thank you very much for taking the time to give us a review, it makes us very happy to read, that you enjoyed your stay with us. We hope you had a good journey back home and would be delighted to welcome you back at another time. Yours sincerely
It was a great location in Bern with everything so close by! Perfect if you are seeing Switzerland by train! So many shops and restaurants nearby too so food isn't an issue! The service was good but the phone in the room wasn't working so if we needed something we had to go down!
kajal
Stayed 5 nights in Jul 2023
Response from Your NH Bern The Bristol Team on 27 Jul 2023
Dear Kajal, thank you for taking your time to give us feedback. We are very pleased to read that you had a pleasant stay with us and that you liked our central location close to the main station and all the sights. We apologise that the telephone did not work, we have been able to repair it in the meantime. We hope you had a good journey back home and would be pleased if we could welcome you again another time. Yours sincerely, NH Bern The Bristol Team
Great staff, spacious and clean rooms. Great place
Julianne
Stayed 1 night in Jul 2023
Response from Your NH Bern The Bristol Team on 19 Jul 2023
Dear Julianne Thank you for your kind and good review and the time that you took for us. We will gladly surpass your warm words to our staff (incl.housekeeping), which will be very happy. We are looking forward to welcoming you back on another occasion and wish you a great time ahead! Best regards
Room was nice and property was clean. Staff was friendly and helpful! Lots of options for food nearby and very close access to all public transportation
Freddy
Stayed 4 nights in Jul 2023
Response from Your NH Bern The Bristol Team on 19 Jul 2023
Dear Freddy Thank you for your kind and good review, it's nice to hear that you liked our location, staff and cleanliness and also your room. We hope to welcoming you back soon and wish you a great time ahead! Best regards
Nice Hotel that our bus trip tour located through.
Economical grocery store next door.
Staff very friendly.
Roof top bar a plus!
Debbie
Stayed 2 nights in Jul 2023
Response from Your NH Bern The Bristol Team on 15 Jul 2023
Dear DebbieThank you very much for your great feedback and kind comments! We are happy to read that you had such a pleasant stay and we appreciate your kind words. Also, we will let our staff know about your kind comment about them. We hope you had a safe trip back home and hope to host you again soon! Best regards
10/10 Excellent
Fernanda
12 Jul 2023
Fernanda
Stayed 2 nights in Jul 2023
Response from Your NH Bern The Bristol Team on 19 Jul 2023
Dear FernandaThank you very much for your great feedback! We are happy to read that you had such a pleasant stay and we appreciate your kind words. We hope you had a safe trip back home and hope to host you again soon! Best regards
Response from Your NH Bern The Bristol Team on 19 Jul 2023
Dear Guest Thank you very much for your great feedback! We are happy to read that you had such a pleasant stay and we appreciate your kind words. We hope you had a safe trip back home and hope to host you again soon! Best regards
8/10 Good
Olivia
7 Jul 2023
Olivia
Stayed 2 nights in Jul 2023
Response from Your NH Bern The Bristol Team on 31 Jul 2023
Dear Olivia, thank you very much for taking the time to give us a review, it pleases us very much and we are glad that you enjoyed your stay with us. We hope you had a good journey back home and would be delighted to welcome you back at another time. Yours sincerely
Very close to train station, staff is nice and helpful, nicely decorated rooms.
The hotel has a sorta e-request for room items such as toiletries, pillow and stuff but somehow they never got exactly what i wanted.
Wai Wah
Stayed 2 nights in Jul 2023
Response from Your NH Bern The Bristol Team on 7 Jul 2023
Dear Wai Wah, thank you for taking your time to give us a review. We are very pleased to read that you enjoyed your stay with us. We hope you had a good journey back home and would be very pleased if we could welcome you again another time. Yours sincerely, NH Bern The Bristole Team
Easy 5 minute walk from the train station. Everything was very nice. We were allowed an early check in which was very helpful.
Margaret
Stayed 2 nights in Jun 2023
Response from Your NH Bern The Bristol Team on 7 Jul 2023
Dear Margaret, thank you for taking your time to give us your feedback. We are very pleased to read that you enjoyed your stay with us and that you liked our central location. We hope you had a good journey back home and would be very pleased if we could welcome you again another time. Yours sincerely, NH Bern The Bristole Team
Great location great service. Room is smaller than expected but comfortable and clean
Verified traveller
Stayed 1 night in Jun 2023
Response from Your NH Bern The Bristol Team on 30 Jun 2023
Dear GuestThank you very much for your great feedback and kind comments! We are happy to read that you had such a pleasant stay and we appreciate your kind words. About the room: we always recommend our Superior or Premium Rooms, as they are more spacious. We hope you had a safe trip back home and also to host you again soon! Best regards
We loved our stay at the Bristol! It is really convenient to the train station and also very walkable for all sightseeing. The staff is amazing, the room was really nice and spacious and the breakfast was delicious and full of a variety of foods. You will it regret staying here.
Linda
Stayed 2 nights in Jun 2023
Response from Your NH Bern The Bristol Team on 30 Jun 2023
Dear Linda Thank you so much for this great review and your time. It was soo good to have you here, it was a pleasure to meet you... We will gladly forward your compliments to our whole staff and hope to see you again already very soon - we are awaiting you with pleasure! Best regards
Great location, friendly staff, good breakfast and close to train station.
Christine
Stayed 2 nights in Jun 2023
Response from Your NH Bern The Bristol Team on 18 Jun 2023
Dear Christine, thank you for taking your time to give us feedback. We are very pleased to read that you liked our central location close to all the sights and the train station and that we could convince you with our rich breakfast buffet. We are very happy to pass on your compliments to our team. We hope you had a good journey home and wish you all the best. Yours sincerely, NH Bern The Bristol Team
Response from Your NH Bern The Bristol Team on 30 Jun 2023
Dear EricaThank you very much for your great feedback and kind comments! We are happy to read that you had such a pleasant stay and we appreciate your kind words. Also, we will let our staff know about your kind comment about them. We hope you had a safe trip back home and also to host you again soon! Best regards
Response from Your NH Bern The Bristol Team on 30 Jun 2023
Dear AndresThank you very much for your great feedback and the 5 points! We are happy that you had such a pleasant stay and we appreciate your time and efforts. We hope you had a safe trip back home and also to host you again soon! Best regards