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Reviews of acom Hotel Berlin Kurfürstendamm

acom Hotel Berlin Kurfürstendamm
Joachimsthaler Strasse 39-40, Berlin, BE

Reviews

7.4

Good

Rating 10 - Excellent. 192 out of 1000 reviews" "
Rating 8 - Good. 432 out of 1000 reviews" "
Rating 6 - Okay. 276 out of 1000 reviews" "
Rating 4 - Poor. 66 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mazin

Stayed 2 nights in Jan 2024
Response from Ihr Team vom acom Hotel on 26 Jan 2024
Sehr geehrter Gast. Danke für Ihre Bewertung. Ihr Team vom acom Hotel Berlin Kurfürstendamm.

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, amenities
Good
Stayed 4 nights in Dec 2023
Response from Team vom acom Hotel on 26 Dec 2023
Hallo! Danke für Ihre Bewertung. Ihr Team vom acom Hotel Berlin Kurfüstendamm.

10/10 Excellent

Jeffrey

Business traveller, Travelled with partner
Liked: Amenities
Great location. Next to a Christmas Market. Very clean and great bathroom! Old building but inside was quite nice. Near a busy street so we heard sirens often but didn’t affect sleep. You do need to go up stairs just to get in. Then there’s a lift to take you to your floor. Great place and value!
Stayed 1 night in Dec 2023
Response from Team vom acom Hotel on 17 Dec 2023
Hallo! Vielen Dank für Ihre Bewertung.

6/10 Okay

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money fespite its faults
Clean, reasonably priced, good (if slightly expensive @ e15) breafast in room with a view! (See photo.) But very poor lighting in my (single) room (except in the en suite) and no bedside table or lamp. There are several steps up before you reach the lift! Very quiet despite being on a very busy street.
Stayed 1 night in Nov 2023
Response from Team vom acom Hotel on 10 Dec 2023
Hallo! Danke güt die Bewertung. Ihr Team vom acom Hotel Berlin Kurfürstendamm.

6/10 Okay

Helen

Stayed 2 nights in Oct 2023
Response from Ihr Team vom acom Hotel on 30 Oct 2023
Vielen Dank für Ihre Bewertung.

6/10 Okay

Katie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Friendly staff, terrible beds, not full elevator
Likely the most uncomfortable bed I have ever tried to sleep on. You have to haul your luggage up 2-3 flights of stairs to get to the elevator. Not disabled or HC friendly. Staff will help if you go up and ask, but there is no way to get to front desk assisted. Staff was very friendly and helpful, the facility is just not designed for xomfort or ease of access.
Stayed 2 nights in Jun 2023
Response from Team vom acom Hotel on 30 Jun 2023
Danke für Ihre Bewertung

4/10 Poor

David

Disliked: Property conditions & facilities
The position, near the K'damm, is good. From the airport (BER) there is an easy journey on the S-bahn to Zoogarten (taking just under an hour, a train every 20 minutes) then a 4-minute walk to the hotel. The K'damm is excellent for restaurants and shopping. The hotel is run-down and needs a face-lift. My initial room had only two ceiling lights, badly positioned and one not working. The telephone also was defective. Happily I was able to move to a better room from day 2. Those who find stairs hard to negotiate should go elsewhere. Cleanliness is satisfactory. The only food served is breakfast. The cooked element is scrambled egg and sausages. This gets boring. But there is a passable cold selection. The reception staff are helpful and speak good English.
Stayed 6 nights in Jun 2023
Response from Team vom acom Hotel on 20 Jun 2023
Vielen Dank für Ihre Bewertung

4/10 Poor

Ian

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Pay a bit more and find something better!
Climb up 8 steps to the outside heavy doors, struggle to open it and climb another 12 steps then 4 more up to the Lobby area. Stair carpets worn and 'duct taped'. Handrail on the stair non-existant. Room door lock was old fashioned key lock and difficult to open. Room was full of old 'brown' furniture. No A/C in the room. TV system was advertised as 'satellite' but many of the channels 'No connection' and all were German. Parking status should read as NONE. (2 days of parking around the block cost $80).
Stayed 2 nights in Jun 2023
Response from Team vom acom Hotel on 20 Jun 2023
Vielen Dank für Ihre Bewertung.DasParken im Parkhaus Neues Kranzler Eck kostet pro Tag EUR 15,00

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from acom Hotel in Berlin on 7 May 2023
Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Ihr Team vom acom Hotel in Berlin

8/10 Good

Irada

Liked: Staff & service
Disliked: Property conditions & facilities
ok
Stayed 2 nights in Mar 2023
Response from Ihr Team vom acom Hotel on 14 Apr 2023
Danke für Ihre Bewertung.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Stayed 1 night in Apr 2023
Response from Ihr Team vom acom Hotel on 6 Apr 2023
Hallo Robert, vielen Dank für Ihre Bewertung .

4/10 Poor

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Breakfast was totally disappointing. It could have been better. Not everyone eat pork and all major items were pork and not many options for people who don’t eat that
Response from azimut hotel on 6 Jan 2023
thank you for your feedback, We want to apologize for the inconvieniences during your stay. Sincerely yours AZIMUT Hotel Kurfürstendamm Berlin

6/10 Okay

Loren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice, but...
Older but nice hotel, great value and location. The only down side was that the internet was terrible. Last time I was there I could connect through a neighoring establisment so it was not an issue but not this time.
Stayed 5 nights in Nov 2022
Response from AZIMUT TEAM on 10 Dec 2022
Hello, thank you for your feedback. Kind regards from Berlin AZIMUT Hotel

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, room comfort
Good location, large room
We were able to book in early, because the room was available. The room we had was large. The decor is old, but that didn't bother us. The location is good. Getting to reception with heavy bags is not easy because of of the steep entrance steps
Stayed 1 night in Nov 2022
Response from AZIMUT TEAM on 10 Dec 2022
Hello, thank you for your feedback. Kind regards from Berlin AZIMUT Hotel

4/10 Poor

Jaroslaw

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
It was bad joke, not hotel room
Room 422. Single bed. The room is depressing: very poor and insufficient lighting. 2/3 of the room is in the dark. Especially since I was there in November. Crooked and worn mattress - kept sliding to the floor. Courtains, carpet and furniture - old and in need of replacement. Only bathroom was bright and very clean. In general - it was bad joke, not hotel room for guests.
Stayed 3 nights in Nov 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Good location - but in serious need of an upgrade
Great location - 5 mins from Zoo Station, and the heart of the West End shopping/restaurant area. Staff very helpful and friendly and the breakfast was good. And if you had a room at the back overlooking the yard, it was very quiet. But... a lot of steps. It's a very higgledy-piggledy layout and sorely in need of a complete overhaul. Old curtains, old carpet, old furniture. Room was very dark - the lights weren't very good. And the internet was dreadful.
Stayed 2 nights in Oct 2022
Response from AZIMUT Hotel on 3 Nov 2022
Thank you for your feedback. We will be addressing your concern.

10/10 Excellent

Arpit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it very central, good location nearby good restaurants. overall great 👍
Stayed 1 night in Sep 2022
Response from AZIMUT on 18 Oct 2022
Hello, thank you for your feedback. Kind regards from Berlin AZIMUT Hotel

10/10 Excellent

Samih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from AZIMUT Hotel Kurfuerstendamm Berlin on 10 Feb 2022
Dear Guest, thank you for your wonderful review. Your Team of the AZIMUT Hotel Kurfuerstendamm Berlin

10/10 Excellent

Muab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from AZIMUT Hotel Kurfuerstendamm Berlin on 13 Dec 2021
Dear Guest, thank you for your really good review. Your Team of the AZIMUT Hotel Kurfuerstendamm Berlin

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the Zoo and good room
Very good hotel. I stayed only one night, but it was a good experience: clean (and disinfected due to corona situation) room, comfortable bed, quick check in and english speaker staff. It is very close to the Zoo, so if you plan to go the zoo in the morning, it is a good choice.
Stayed 1 night in Nov 2021
Response from AZIMUT Hotel Kurfuerstendamm Berlin on 17 Nov 2021
Dear Guest, thank you for your review. We are really happy to read that you liked your stay. Your Team of the AZIMUT Hotel Kurfuerstendamm Berlin

8/10 Good

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021
Response from AZIMUT Hotel Kurfuerstendamm Berlin on 21 Oct 2021
Dear Guest, thank you for your review. Your Team of the AZIMUT Hotel Kurfuerstendamm Berlin

8/10 Good

robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for a group
ideal loaction - suitable for our group
Stayed 3 nights in Sep 2021
Response from AZIMUT Hotel Kurfuerstendamm Berlin on 21 Oct 2021
Dear Guest, thank you for your review. Your Team of the AZIMUT Hotel Kurfuerstendamm Berlin

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good value, great location but tired look.
Good value at great location, at a very central location near zoo station, yet quite if you pick a room not facing the street. Stairway to climb from entrance to reception on first floor, then there is a lift. High ceilings and classic furniture, but also dusty surfaces and worn carpets. Clearly needs renovation.
Stayed 3 nights in Sep 2021
Response from AZIMUT Hotel Kurfuerstendamm Berlin on 1 Oct 2021
Dear Guest, thank you for your review. We hope you had a good time in Berlin and in our Hotel. A renovation was planned for 2020 but we had to postpone it due to Corona. Your Team of the AZIMUT Hotel Kurfuerstendamm Berlin

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was lovely!
Stayed 3 nights in Sep 2021
Response from AZIMUT Hotel Kurfuerstendamm Berlin on 21 Sept 2021
Dear Guest, thank you for your review. Your Team of the AZIMUT Hotel Kurfuerstendamm Berlin

10/10 Excellent

Levan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

6/10 Okay

Assaad

Liked: Staff & service
good location, bad rooms
Amazing location and great staff, other than that for the price you can find way better options. The carpet are old, bed is not very comfy and there is neither fan nor aircondition. Tv in the weirdest location. If there would be a renovation then it worth trying
Stayed 2 nights in Sep 2020
Response from AZIMUT Hotel Kurfuerstendamm Berlin on 1 Oct 2020
Dear Guest, thank you for your review. We hope you had a good time in our Hotel. There was a renovation for 2020 planned but due to Corona we had to postpone it. Your Team of the AZIMUT Hotel Kurfuerstendamm Berlin

8/10 Good

John

Business traveller
Liked: Room comfort
Stayed 1 night in Mar 2020

8/10 Good

Everton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won't stay again
Have stayed at a couple of Azimut hotels, one was brilliant, one was good, but this was very poor. It's an old style hotel, but was very worn and uncomfortable, cleanliness not up to standard. Only positive point is that it is close to Zoo station. I would imagine a room on front would be very noisy.
Stayed 1 night in Nov 2019

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Ng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is convenient for public transport and shopping.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The location was excellent. We would have liked tea and coffee in our room.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019

8/10 Good

Eamon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pity about building site!
Good hotel but at the moment a building site next door does cause alot of noise from 6am till 6pm. Good location for getting out and about. The staff are very helpful.
Stayed 4 nights in Jul 2019
Response from AZIMUT Hotel Kurfuerstendamm Berlin on 1 Aug 2019
Dear Guest, thank you for your lovely words and we are happy that you liked our team. We also have rooms facing the street, perhaps this is better at the moment. Thank you. Your Team of the AZIMUT Hotel Kurfuerstendamm Berlin

8/10 Good

Anthony

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2019
Response from AZIMUT Hotel Kurfuerstendamm Berl on 1 Aug 2019
Dear Guest, thank you for your review and we really hope you had a good time in Berlin and in our Hotel. Thank you. Your Team of the AZIMUT Hotel Kurfuerstendamm Berlin

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying there and would again. Great location big rooms that you can open windows in high heat when visiting and lovely staff
Stayed 3 nights in Jun 2019
Response from AZIMUT Hotel Kurfuerstendamm Berlin on 18 Jul 2019
Dear Guest, thank you so much for your lovely words. We are really happy to read that you enjoyed your time and you will come back. We really hope you come back soon. Thank you. Your AZIMUT Team

10/10 Excellent

Verified traveller

Stayed 7 nights in Jun 2019
Response from AZIMUT Hotel Kurfuerstendamm Berlin on 18 Jul 2019
Dear Guest, thank you for your great review. We are so happy that you had a good time in our Hotel and we really hope you come back soon. Thank you Your AZIMUT Team

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were Ok but not overly welcoming. Decorative order was extremely tired. Mouldy bathroom tiles, stained bedding, stained carpet. Really disappointed as we had hoped for better but both rooms very similar. No aircon so very hot. Told us breakfast not included in our rate and we only discovered on last day that it should have been included. So we had paid 40 euro for breakfast nearby unnecessarily. It is however a great location near the zoo and zu’dam with great transport links and plenty of restaurants nearby
Stayed 4 nights in May 2019
Response from AZIMUT Hotel on 26 Jun 2019
Dear guest, thank you for taking time to give us your feedback. We are very sorry that you got a wrong information about your breakfast. Please contact us again, that we can solve the problem. Kind regards AZIMUT Hotel Kurfürstendamm Berlin

6/10 Okay

Milan

Liked: Cleanliness
Stayed 5 nights in Mar 2019
Response from AZIMUT Hotel Kurfuerstendamm Berlin on 2 Apr 2019
Dear Guest, thank you for taking your time and reviewing your stay in our Hotel. We hope you had a good time in Berlin. Thank you. Your Team of the AZIMUT Hotel Kurfuerstendamm Berlin

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The hoe was in the ideal location and most things where in walking distance and if they were their was always a metro station near by. However the shower was very small and their was not a lot of room in the bathroom.
Stayed 2 nights in Dec 2018
Response from AZIMUT Hotel Kurfuerstendamm Berlin on 1 Mar 2019
Dear guest, thank you for your nice review. We hope you had a good time in Berlin and in our Hotel. Thank you. Your AZIMUT Hotel Kurfuerstendamm Berlin

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, comfortable bed and good shower. all you need for a short business trip
Stayed 2 nights in Feb 2019
Response from AZIMUT Hotel Kurfuerstendamm Berlin on 1 Mar 2019
Dear Guest, thank you so much for your lovely words, we are really happy that you enjoyed your time in our Hotel and we hope you come back soon. Thank you. Your AZIMUT Hotel Kurfuerstendamm Berlin

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must mention Ibrahim the night porter who was very helpful. Although the staff on a whole were always very cheerful and happy.
Stayed 5 nights in Dec 2018
Response from AZIMUT Hotel Kurfuerstendamm on 24 Dec 2018
Dear Guest, thank you for your great review. We are happy that you liked our staff and especially Ibrahim. Thank you. Your AZIMUT Hotel Kurfuerstendamm

8/10 Good

Sophie, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location for public transport, food and markets. Staff very helpful and friendly. Breakfast nice if a bit expensive. Room clean and nice. Bathroom fantastic. Only issue with the beds. Two singles together rather than double and pillows weren’t great but didn’t ruin it at all!
Stayed 5 nights in Dec 2018
Response from AZIMUT Hotel Kurfuerstendamm on 24 Dec 2018
Dear Sophie, thank you for your lovely review. We are happy that you had a good time in our Hotel and we really hope you come back soon. Thank you. Your AZIMUT Hotel Kurfuerstendamm

4/10 Poor

ay, london

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is quite run down and in a very noisy traffic transaction,
Stayed 3 nights in Nov 2018
Response from AZIMUT Hotel Kurfürstendamm Berlin on 30 Nov 2018
Dear Guest, thank you for your feedback. Kind regards from Berlin AZIMUT Hotel Kurfürstendamm Berlin

10/10 Excellent

Louis, Fort Lauderdale, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located, right in the center next to shops and restaurants , within walking distance to everything
Stayed 1 night in Oct 2018
Response from AZIMUT Hotel on 31 Oct 2018
Dear Louis, thank you for given us 5 points. We wish you all the best and hope we see you soon again. Best regards from Berlin Your AZIMUT Hotel team

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not comfortable. Noisy. The facilities too old. Good location.
Stayed 2 nights in Sep 2018
Response from AZIMUT Hotel Kurfuerstendamm Berlin on 29 Sept 2018
Dear Guest, thank you for your review. We are sorry that you did not enjoy your stay in our Hotel. Please let us know at reception and we will find a solution together. Thank you. Your AZIMUT Team

8/10 Good

Robert, UK

Liked: Cleanliness, staff & service
central
very convenient and quiet on courtyard side otherwise plain
Stayed 3 nights in Sep 2018
Response from AZIMUT Hotel Kurfuerstendamm Berlin on 29 Sept 2018
Dear Robert, thank you for your nice review. We hope you had a good time in Berlin and in our Hotel and we hope you come back soon. Thank you. Your AZIMUT Team

2/10 Terrible

Pev

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nostalgic hotel stay
It’s a very nostalgic hotel but the hotel front is not very visible... easily missed... and you have to carry your luggage up a flight of stairs before you can get to the hotel reception! Not pretty if you have a heavy one or with kids and after a long flight and struggles at the airport ! NO AIRCON NOT EVEN FAN!!! My Gosh!!!! At least have a Fan.... summer afternoon heat is totally unbearable so you can only have the windows open which didn’t seem to help much, evenings are much better though..., room condition is a bit rundown but considerably clean and all basic amenities are there.. No water kettle, maybe it’s standard for all budget hotels But I must say location is pretty convenient to many major malls and there’s a convenience shop just downstairs Staff are ok... not warm nor very helpful.... just doing their job Overall only good for short-term stay. Glad I’m only booked for a night
Stayed 1 night in Jul 2018
Response from AZIMUT Hotel Kurfuerstendamm on 30 Aug 2018
Dear Pev, thank you for taking your time and writing a review. We are sorry that you did not enjoy your time in our Hotel. Please let us know at reception if you anything and we will help you. During the next year the Hotel should be renovated. Thank you. Your AZIMUT Team.

6/10 Okay

Verified traveller

Disliked: Room comfort
Basically one step up from a hostel. Amazed this is actually a chain of hotels across Europe. Only plus was it was central.
Stayed 2 nights in Aug 2018
Response from AZIMUT Hotel Kurfuerstendamm on 2 Sept 2018
Dear Guest, thank you for your review. We hope you had a good time in Berlin and we are sorry that you did not enjoy your time in our Hotel. During the next year the Hotel should be renovated perhaps you give us then a second chance. Thank you. Your AZIMUT Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
City centre hotel
Perfectly located to mainline station and easy to find. Good location for shops and restaurants, has good transport links to all of the tourist attractions.
Stayed 2 nights in Aug 2018
Response from AZIMUT Hotel Kurfuerstendamm on 30 Aug 2018
Dear Guest, thank you so much for your lovely words. We are really happy to read that you had a good time in our Hotel. We hope you come back again. Thank you Your AZIMUT Tea,