Front of property - evening/night

Reviews of Clarion Hotel Bergen

4 out of 5
Clarion Hotel Bergen
Rosenkrantzgaten 8, Bergen

Reviews

9.0

Wonderful

Rating 10 - Excellent. 465 out of 765 reviews" "
Rating 8 - Good. 222 out of 765 reviews" "
Rating 6 - Okay. 60 out of 765 reviews" "
Rating 4 - Poor. 12 out of 765 reviews" "
Rating 2 - Terrible. 6 out of 765 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
All good, the room was just missing a mini fridge and a safe. I had velux windows in my room too, which meant the room was often quite dark without enough natural light.
Stayed 2 nights in May 2024

10/10 Excellent

Lorne

Liked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Matt, Bellevue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a good price, great location.
Stayed 2 nights in May 2024
Response from Clarion Hotel Bergen on 22 May 2024
Dear Matt,Thank you so much for your fantastic review! We're thrilled to hear that you found our hotel to be a great value for your leisure trip.Your kind words about our location are greatly appreciated. We believe that our location is one of the things that sets us apart and we're glad to hear that you agree.We hope to welcome you back to the Clarion Hotel Bergen in the future. Until then, safe travels and take care!Best wishes, Renate.

6/10 Okay

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Breakfast was amazing! The room was lovely, and the bed was very comfy but the bathroom facilites need upgrading. The shower was over the bath and was high to step into and the water from it was spraying over the floor. The area at the harbour was very busy and noisy and we could hear this from our room. Didnt seen like there was double glazing. Its a lovely hotel but wouldn't recommend a room near the harbour front.
Stayed 1 night in May 2024

10/10 Excellent

Robert, Hiawassee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need a new key system
Stayed 3 nights in May 2024
Response from Clarion Hotel Bergen on 22 May 2024
Dear Robert,Thank you for taking the time to share your experience about your leisure trip at Clarion Hotel Bergen. It's great to see that you and your partner enjoyed your stay with us. Your high scores for cleanliness and staff are truly appreciated. Our team works hard to maintain a clean environment and provide excellent service, so it's wonderful to hear that their efforts made a positive impact on your stay.Your feedback regarding our key system is especially important to us. We understand that every detail matters when it comes to ensuring a comfortable and hassle-free stay for our guests. Rest assured, we will share your insights with our team for further reflection and discussion. We believe that feedback like yours is essential in helping us grow and improve.Once again, thank you for choosing Clarion Hotel Bergen for your leisure trip. We hope to welcome you back in the future, and until then, we wish you all the best! Best Regards, Renate.

10/10 Excellent

Roel, Woodside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the property, I would love to visit Bergen and stay in that property in the room with a view
Stayed 3 nights in May 2024
Response from Clarion Hotel Bergen on 22 May 2024
Dear Roel,Thank you for taking the time to share your wonderful experience at Clarion Hotel Bergen. It's fantastic to hear that you had such a great time during your leisure trip with us. Your high praise for our property, especially the room with a view, truly warms our hearts. We believe that the beauty of our surroundings adds a unique touch to the overall guest experience.Once again, thank you for your lovely review, Roel. We hope to have the pleasure of welcoming you back on your next visit to Bergen. Best Wishes, Renate

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Clarion Hotel Bergen on 22 May 2024
Dear Kimberly,We're thrilled to read your review and see that you had such a wonderful leisure trip at Clarion Hotel Bergen! It's fantastic to know that our high standards in cleanliness and condition met your expectations.Our staff will be delighted to hear about your positive feedback, it's always a joy to know that their hard work is appreciated. We'll make sure to pass on your kind words.Thank you for choosing us for your stay, and we hope to see you again soon. Safe travels! Best wishes, Renate.

10/10 Excellent

Roel, Woodside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, like Ms. Line and Mr. Marcus and ppl in the dining area!👍
Stayed 3 nights in May 2024
Response from Clarion Hotel Bergen on 22 May 2024
Dear Roel,Thank you for taking the time to share your experience at Clarion Hotel Bergen. It's fantastic to hear that you had such a wonderful stay with us during your leisure trip! Your kind words about our staff, especially Ms. Line and Mr. Marcus, are truly appreciated. We take pride in our team's commitment to providing exceptional service, and it's always rewarding to hear when we've made a positive impact on our guests' experiences. I will definitely pass on your compliments to them, as well as to our team in the dining area.We hope to have the pleasure of welcoming you back in the future. Until then, take care and keep smiling! Best Wishes, Renate.

8/10 Good

Ewen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. But rooms at front a bit noisy.
Stayed 4 nights in May 2024
Response from Clarion Hotel Bergen on 22 May 2024
Dear Ewen,Thank you for taking the time to share your experience at the Clarion Hotel Bergen. We are thrilled to hear that your leisure trip with your family was enjoyable. It's wonderful to know that you found our hotel clean and our staff to be top-notch. We take pride in maintaining a high standard of cleanliness and providing exceptional service, and it's always rewarding to see that our efforts are appreciated.Your feedback about the noise in the rooms at the front of the hotel is very important to us. While we can't promise changes, we will certainly take your comments into consideration as we continually strive to improve our guest experience.We hope that despite this, you were able to enjoy the good location of our hotel and everything it has to offer.Thank you once again for your valuable feedback, Ewen. We look forward to welcoming you back on your next leisure trip.Best wishes, Renate.

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect, close to the funicular to Fløyen Mountain, Bryggen, and the harbor. Breakfast was great, and the staff were welcoming and friendly.
Stayed 2 nights in Apr 2024

10/10 Excellent

conrado, Las vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed with 2 big pillows, complete toiletries, gym and super nice breakfast though for 3 days didn’t change the menu but a huge variety of selection. Convenient location, in the middle of shopping, dining and landmarks. Highly recommended! Close to fjords cruise terminals 5-10 minutes walk only!
Stayed 4 nights in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this hotel - the location was perfect and the room was clean and comfy
Stayed 1 night in May 2024

8/10 Good

leonora

Stayed 4 nights in Apr 2024
Response from Clarion Hotel Bergen on 22 May 2024
Dear Leonora,Thank you for choosing Clarion Hotel Bergen for your leisure trip. We're thrilled to know that your stay with us met your expectations. We take pride in delivering memorable experiences and it's wonderful to know we were able to do that for you. We'll share your feedback with our team, as it helps us understand what we're doing right. Thank you once again for your kind words and we hope to welcome you back soon.Best Wishes!

8/10 Good

Richard Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great hotel, althought very noisy at night duento location, there is a nightclub opposite which causes a lot of noise
Stayed 2 nights in Apr 2024

10/10 Excellent

Dave

Stayed 2 nights in Apr 2024
Response from Clarion Hotel Bergen on 22 May 2024
Dear Dave,We are thrilled to read that you enjoyed your leisure trip at Clarion Hotel Bergen. Your wonderful feedback is what we strive for and we are so happy to see that we managed to exceed your expectations.Thank you for choosing us for your stay and we look forward to welcoming you back in the future. Have a great day!

8/10 Good

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great, but the area (outside) was very noisy. Even on 5th floor, was loud. Also no temperature control in the room to keep cooler.
Stayed 4 nights in Apr 2024

8/10 Good

Sabba Kousar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is right near all the tourist hotspots. Hotel is clean and staff are friendly. I gave one star less as the breakfast could of had better vegetarian options, there was a vegan meatball but it was cold and didn't taste good. Perhaps a vegetarian sausage or hot alternative would work.
Stayed 4 nights in Apr 2024

10/10 Excellent

Xinhui, Carlsbad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, easy walk to train station.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024
Response from Clarion Hotel Bergen on 9 Apr 2024
Dear Michael,Thank you for choosing Clarion Hotel Bergen for your leisure trip and for taking the time to share your experience with us. We look forward to welcoming you back on your next trip. Best regards, Renate

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel with friendly and accommodating staff just around the corner from the harbour front and the tourist centre of Bryggen. Our room was surprisingly large and the beds were comfortable. There is a cosy atmosphere in this hotel that puts you at ease. The highlight however is the breakfast which is excellent, offering most of the usual fare as well as Norwegian delicacies such as smoked- and cured salmon. The only negatives would be the lack of a safe in our room and there were no usb sockets so make sure you bring a continental adapter to charge your phone. That being said, I would most definitely stay here again, if only for that breakfast! Date of stay: April 2024
Stayed 4 nights in Mar 2024
Response from Clarion Hotel Bergen on 9 Apr 2024
Dear Stuart,Thank you for taking the time to share your experience at Clarion Hotel Bergen. We're thrilled to hear that your leisure trip with family was enjoyable and comfortable. Your kind words about our friendly and accommodating staff are greatly appreciated. We strive to create a cosy atmosphere that puts our guests at ease, so we're delighted to know we succeeded in your case. We'll be sure to pass on your compliments to our team.We're overjoyed to hear that you would consider staying with us again, and we look forward to welcoming you back to Clarion Hotel Bergen in the future. Until then, safe travels, Stuart!Best Wishes, Renate

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Clarion Hotel Bergen on 9 Apr 2024
Dear Noel,Thank you for taking the time to share your experience at Clarion Hotel Bergen. We're thrilled to hear that your leisure trip was a success and that you found our staff to be top-notch! We hope to welcome you back on your next visit. Until then, take care and keep smiling! Best Wishes, Renate

8/10 Good

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Enjoyed our stay at Bergen.
Stayed 1 night in Apr 2024

10/10 Excellent

Huijia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast has very good foods and varieties.
Stayed 3 nights in Mar 2024
Response from Renate on 2 Apr 2024
Dear Huijia,Thank you for taking the time to share your experience at the Clarion Hotel Bergen. We are thrilled to hear that your leisure trip with your family was a success! We appreciate your feedback as it allows us to continuously improve our services and guest experience. We hope to have the pleasure of welcoming you back in the future.Take care and safe travels!

10/10 Excellent

Lyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful old world charm. Exqusite hotel in prime location. Buffet breakfast fantastic. Staff wonderful.
Stayed 6 nights in Mar 2024
Response from Renate on 2 Apr 2024
Dear Lyle,Thank you for taking the time to share your experience at Clarion Hotel Bergen. We are thrilled to know that you enjoyed your leisure trip and found our hotel to have an exquisite old-world charm. We hope to welcome you back to Clarion Hotel Bergen in the future for another memorable stay.Best wishes, Renate

10/10 Excellent

Vickie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In city center do everything convenient. Breakfast was terrific.
Stayed 2 nights in Mar 2024
Response from Renate on 2 Apr 2024
Dear Vickie,Thank you for taking the time to share your feedback from your leisure trip with us at Clarion Hotel Bergen. It's wonderful to hear that you and your partner had an excellent stay with us. Our team takes pride in maintaining the hotel's cleanliness and condition, and it's great to know that you appreciated their efforts. I'll be sure to pass on your kind words to them, they'll be thrilled to hear how much you enjoyed your stay.Once again, thank you for choosing Clarion Hotel Bergen for your stay. We hope to welcome you back in the future for another wonderful experience.Best wishes, Renate

8/10 Good

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stine at the front desk was incredibly friendly and helpful, and the breakfast buffet was outstanding.
Stayed 3 nights in Mar 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

corie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely helpful staff. Excellent room and breakfast
Stayed 2 nights in Mar 2024

8/10 Good

Santiago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. On the negative side, room’s lighting was poor.
Stayed 2 nights in Mar 2024

8/10 Good

LORRAINE C

Liked: Cleanliness, staff & service
The bar is not welcoming and feels like an afterthought. No good common areas to sit in. Staff is very nice.
Stayed 2 nights in Mar 2024

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities
Staff are very friendly and accommodating. Bed comfy and breakfast buffet very good. The room lighting was a little bizarre but otherwise an excellent short stay for us
Stayed 1 night in Feb 2024

10/10 Excellent

Oliver Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

mylene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We strongly recommend staying at this lovely establishment, as the staff was very nice, the breakfast so generous, the view on the pier so pleasant, and the location perfect!
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for exploring all that Bergen has to offer.Already planning our next stay.
Stayed 5 nights in Feb 2024
Response from Renate on 23 Feb 2024
Dear Neil,Thank you for taking the time to share your experience at Clarion Hotel Bergen. We are thrilled to hear that you had a fantastic leisure trip with us! Your kind words about our perfect location for exploring all that Bergen has to offer have made our day! It's always a pleasure to know that our guests are making the most of their stay and planning to return.We are looking forward to welcoming you back on your next trip to Bergen. Until then, take care and keep planning those adventures! Best Wishes, Team Clarion Hotel Bergen

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So lovely and easy to get to! And everyone was so friendly 😊 great breakfast and attention to detail - would go again! Was perfect for our baby moon ☺️
Stayed 4 nights in Feb 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent… staff was so friendly and helpful. Amenities great! Breakfast was superb! Food fresh and delicious! Centrally located to city center- walkable to everything!
Stayed 2 nights in Jan 2024

10/10 Excellent

Alice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, would stay again
We had a family room which was very good and very comfortable. The hotel's location is absolutely ideal, cannot fault it, and the breakfast is really amazing! Great stay for a great price too!
Stayed 2 nights in Jan 2024

10/10 Excellent

Adam Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Andre

Liked: Cleanliness, staff & service
Little things make a big difference
Generally our stay was quite fine. The staff were delightful and the location excellent. A few little things though: The bathroom door wouldnt close and despite mentioning this it wasnt attended to while we where there. The design of the bathroom is strange as any sort of shower with water pressure sprays water all over the floor. We had multiple towels down on the floor at all times to catch the water and not to slip. The lighting was, shall we say , ‘atmospheric’ because half the room only had 1 floor lamp to see with which was a pain when trying to pack and sort clothes of similar colours etc. We could hear other people in other rooms and the outside hallway music could be heard in our room. It might have just been our location on the 3rd floor. These are small things which would not prevent us staying again but fixing them would have made for a much improved experience. The breakfasts were great
Stayed 4 nights in Jan 2024
Response from Clarion Hotel Bergen on 17 Jan 2024
Dear Andre,Thank you for taking the time to share your experience at Clarion Hotel Bergen. We appreciate your feedback and are glad to hear that you found our staff delightful and our location excellent. We understand that the little things can make a big difference, and we appreciate your detailed observations. We're sorry to hear about the issues you experienced with the bathroom door and the lighting. I will definitely share this feedback with our maintenance and housekeeping teams.It's also unfortunate to hear about the noise from other rooms and the hallway music. We'll take a look at this, as we want to ensure all our guests have a comfortable and peaceful stay. We're thrilled to hear that you enjoyed our breakfasts! It's always wonderful to start the day with a great meal.Again, thank you for your feedback. We hope to see you again on your next leisure trip, and we'll strive to make your stay even more enjoyable.Best Wishes, Renate

2/10 Terrible

Manuel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t even get to the hotel because they cancel my reservation
Stayed 4 nights in Dec 2023
Response from Clarion Hotel Bergen on 17 Jan 2024
Dear Manuel,Thank you for taking the time to share your feedback with us. I'm truly sorry to hear about the cancellation of your reservation which prevented you from experiencing the Clarion Hotel Bergen. We are sorry for that our hotel was closed during Christmas, and hope that you enjoyed your stay at our sisterhotel Clarion Hotel Admiral. I hope that despite the unfortunate circumstances surrounding your reservation, we will have the opportunity to welcome you and your family for a leisure trip in the future.Best wishes, Renate

6/10 Okay

Alex

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Overflowing water
Friendly and helpful staff, but unfortunately, there where issues with the draining system ultimately overflowing the bathtub. Not a pleasant experience.
Stayed 3 nights in Oct 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the convenient location to the main restaurants and shopping areas in Bergen.
Stayed 2 nights in Nov 2023

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 1 night in Nov 2023

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything but would have liked the fabulous breakfast items that should be hot, be hot, not room temperature.
Stayed 3 nights in Nov 2023

8/10 Good

catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Caitlin

Stayed 2 nights in Nov 2023

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good, hotel, rooms area a bit dated but very clean.
Stayed 2 nights in Oct 2023

10/10 Excellent

harry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent accomodations
Stayed 1 night in Oct 2023

10/10 Excellent

Eleni

Stayed 4 nights in Oct 2023